Adelaide Airport rolls out self-service solutions
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Adelaide Airport has selected a series of new self-service solutions from SITA to help it improve its passenger processing.
Following the signing of a new five-year deal, the airport’s eight million annual passengers will introduce a total of 32 self-service check-in kiosks and 14 baggage drop stations.
Adelaide Airport will also adopt SITA’s AirportPulse system, a business intelligence portal that provides “end-to-end visibility” of the airport’s operations, using data to analyse passenger movements.
“As the gateway to South Australia, we at Adelaide Airport want to deliver exceptional outcomes to our customers, partners, shareholders and community. SITA is providing us with world-class technology that will improve the experience at the airport,” said Vince Scanlon, Adelaide Airport’s executive general manager for planning & infrastructure.
“Passengers will enjoy efficient bag drop and check-in while the data collected will turn information into knowledge and allow us to focus on what matters for improved performance.”
Adelaide Airport’s annual passenger numbers are expected to more than double to 18m by 2034.
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