Air China goes paperless with Abacus
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Air China is adopting Abacus International’s electronic miscellaneous document (EMD) technology for paperless ticketing.
The Beijing-based carrier will use Abacus EMD outside China, allowing it to make ancillary sales with e-coupons, improve reporting of miscellaneous documents such as cash deposits or credit card reimbursements, and align with travel agent systems on transactions.
“We constantly strive for increased efficiency and greater synergy with our partners and EMD is one example where this can be achieved,” said Zhou Enyong, Air China’s managing director of network & revenue.
“We have the scale to realise significant gains from paperless ticketing and look forward to sharing the benefits of Abacus EMD with our extended network and our customers.”
“We are delighted to assist China’s prestigious national carrier in moving to a fully digitised environment. We look forward to delivering the efficiencies of EMD as material gains for Air China,” added Abacus’ vice president of airline distribution, Ho Hoong Mau.
The move to EMD forms part of IATA’s drive towards a completely paperless industry.
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