Amadeus launches ticket changing tool in Asia
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Amadeus has launched a new tool designed to streamline the process for travel agents making itinerary changes.
The new Amadeus Ticket Changer solution has been rolled out in Asia Pacific, allowing agents to manage their client’s change requests in “as little as three minutes”.
This includes re-pricing, re-issuing or refunding a ticket, with the solution automatically calculating the various itinerary modifications, including the date, flight and route.
“Our goal is to create solutions that help address the challenges our travel agency customers face, and find ways to make their life easier. Amadeus Ticket Changer takes the pain out of the ticket reissue process and leaves agents with more time to focus on providing great service,” said Leon Herce, vice president of commercial distribution for Amadeus Asia Pacific.
Amadeus Ticket changer can automatically calculate and guarantee any applicable fare, tax or penalty collection for more than 94 airlines.
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