Finnair is expanding its cooperation with the Norway-based OSM Aviation. Cabin services in the Delhi route will be transferred to OSM Aviation during the last quarter of 2019. In the future, OSM Aviation will be the cabin service provider for the route and all service will be in English. 85% of customers on the Delhi route are international.
The regional cabin crew, employed by Global Aviation and operating the cabin services on Delhi route, will be offered an option to transfer to OSM Aviation.
OSM Aviation has been responsible for the cabin services in Finnair’s Singapore and Hong Kong routes since 2015. “Our customers have been very happy with the service quality in Singapore and Hong Kong flights and we are looking forward to enlarging our partnership in India,” Eveliina Huurre, vice president, inflight customer service, OSM Aviation said.
The change does not affect the current Finnair crew in Finland. Finnair has recruited 290 cabin crew members in Finland in 2018 alone.