Hong Kong International Airport has formed a new partnership with London Heathrow Airport, aimed at driving the development of both hubs and the entire industry.
The collaboration was signed late last week by John Holland-Kaye, CEO of Heathrow, and Fred Lam, CEO of Hong Kong’s Airport Authority.
Under the terms of the agreement, the two airports will work together and share expertise with the aim of improving operations, driving innovation, raising passenger service standards and improving environmental performance.
“We are delighted to sign this agreement which will enable our two airports to work closer together in the future,” said Lam. “Our cooperation is poised to bring exciting opportunities for the two airports. And by sharing experience and knowledge, we will bring even better airport experience for our passengers from all over the world.”
Heathrow and HKIA are among the busiest airports in the world, handling a combined total of more than 140 million passengers in 2015. They also have similar attributes, including their high proportion of international and transit traffic, and face similar capacity and expansion challenges.
Teams from the two airports will now work together on joint projects, which they claim will “help shape industry standards”. Areas identified for the first phase of the cooperation include the central management of airport operations, crisis planning, passenger services, future terminal design and the opportunities to be gained from expansion.
“This relationship will see two of the world’s most successful hub airports working together to make our operations and service to passengers industry leading in every aspect,” said Holland-Kaye. “Heathrow has similar challenges and different skills to Hong Kong – this will be a great opportunity to draw the best out of each other to the benefit of our passengers, our communities and the environment.”
Heathrow is Europe’s busiest airport, handling 74.95m passengers in 2015, while HKIA clocked a record total of 68.49m passengers last year, making it Asia Pacific’s third busiest airport.