Jet Airways gets connected on social media
Mumbai, January 19, 2010: Jet Airways, India’s premier international airline, today announced a social media customer connect initiative for its multiple stakeholders. Jet Airways has created communities on Facebook and Twitter - two of the world’s largest social media networking websites, with the objective of reaching a larger cross-section of its customers and keeping them informed on a real-time basis.
Besides being a connecting medium, the Jet Airways communities - www.facebook.com/jetairways and www.twitter.com/jetairways - will also provide guests with news updates about flight schedules, new customer programs, route additions, services and special offers, etc.
Mr. Nikos Kardassis, Acting CEO, Jet Airways, said, “Social Media is fast gaining prominence in a wired world and these initiatives would help Jet Airways in actively engaging and interacting with all our stakeholders. Our guests and customers will find these channels especially helpful as it will provide them with access to real-time information, leading to significantly enhanced customer satisfaction. Our presence on Facebook and Twitter will also help in generating important feedback that would help us improve the overall experience for our guests.”
Browse the official Jet Airways Facebook account and become a Fan. Here, you will be able to view our latest information, photos, videos and more, which will be updated from time-to-time. What’s more, you can also connect with other Jet Airways fans and share your experiences.
Stay updated on-the-go with promotions, trivia, real-time help, maintenance alerts, best deals, news feeds and more with the official Jet Airways Twitter account.
This platform will give the airline a better opportunity to serve, inform and share any new developments with its guests, who in turn can also discuss, network, share and connect with Jet Airways.
This latest initiative, in addition to Jet Airways’ existing customer connect programs that include mobile alert services, direct emailers etc., will help to significantly enhance the overall Jet Airways experience.
For further details on Jet Airways’ social media initiatives, guests can visit the airline’s website at www.jetairways.com.