SkyTeam adds Tokyo check-in kiosks
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The SkyTeam alliance has tripled the number of self-service check-in kiosks available at Tokyo’s Narita Airport.
Passengers can now use one of 90 SkyTeam-branded kiosks to check in at the airport’s Terminal 1 North. Previously, SkyTeam’s member airlines operated self-service kiosks at their own check-in areas, with approximately 30 available.
The new SkyTeam self-service kiosks are now available to customers travelling from Narita on Air France, Aeromexico, Alitalia, Delta Air Lines, Korean Air and KLM flights.
SkyTeam’s new kiosks are the latest development in the alliance’s SkyPort initiative, intended to provide a smoother airport experience for its passengers. Earlier this year, SkyTeam opened a fast-track security lane at Narita for premium passengers and frequent flyers.
“Tokyo Narita is an important airport for SkyTeam; we have thousands of passengers flying on our services each day and customer feedback has been extremely positive,” said Tae Joon Kim, SkyTeam’s vice president of airport services.
“Our investment in technology is improving the services we offer at Narita by saving customers valuable time that they can put to better use before they fly.”
SkyTeam said that since their installation, the new self-service kiosks have already reduced counter check-in queues and lobby congestion at Narita.
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