British Airways https://dev.traveldailymedia.com/tag/british-airways/ Informing, connecting and developing the world’s travel industry professionals. Fri, 12 Jan 2024 13:50:05 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 Sabre and IAG expand partnership with multi-year distribution agreement  including NDC content  https://dev.traveldailymedia.com/sabre-and-iag-expand-partnership-with-multi-year-distribution-agreement-including-ndc-content/ Sat, 13 Jan 2024 02:31:37 +0000 https://www.traveldailymedia.com/?p=863008 The post Sabre and IAG expand partnership with multi-year distribution agreement  including NDC content  appeared first on TD (Travel Daily Media) Brand TD.

Sabre Corporation has entered into a multi-year distribution agreement with International Airlines Group (IAG) that will expand their existing partnership and further promote modern travel retailing practices. 

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Sabre Corporation has entered into a multi-year distribution agreement with International Airlines Group (IAG) that will expand their existing partnership and further promote modern travel retailing practices. 

The agreement will allow Sabre-connected travel buyers and agencies to sell traditional EDIFACT  content as well as having competitive access to NDC offers from British Airways, Iberia, Aer Lingus  and Vueling – including Additional Price Points and ancillaries – through the Sabre travel  marketplace globally. This enhanced content will provide travel agencies with a wider range of  options to compare and shop for, while travellers will benefit from an improved experience with  more choice and transparency. Sabre and IAG’s airlines are working closely together and will  communicate as NDC content is rolled out to Sabre-connected travel agencies on a carrier-by carrier basis.

The agreement between Sabre and IAG underscores the industry’s shift towards modern travel  retailing, where airlines can differentiate their offerings and provide more personalised experiences  to travellers. Both Sabre and IAG are committed to advancing the NDC standard as a key  component in the industry’s evolution towards modern airline retailing enabled by offers and  orders.

Colm Lacy, British Airways’ Chief Commercial Officer, said: “We are on a journey to A Better BA and  we continue to invest across the business as part of that commitment. Not only are we improving  the experience of those customers who fly with us, but also the way we work with our valued travel  agent and travel buyer partners. We understand how valuable retailing is to them, and IAG’s part

nership with Sabre allows us to make a wide range of attractable offers available even further  across the globe.”

This agreement is another milestone in the IAG strategy to embrace digital retailing practices and  offer more opportunities for customers to access NDC content.

The partnership with IAG demonstrates Sabre’s continued commitment to driving value and serving  the diverse interests of the global travel ecosystem.

“We are very excited about what’s ahead. The travel industry is entering a new era of personalised  retailing that will bring better experiences for travellers and new revenue opportunities for airlines  and travel agencies,” said Roshan Mendis, Chief Commercial Officer, Sabre Travel Solutions. “It’s  fantastic to work with a strong, forward-thinking partner like IAG that is just as committed as we  are to driving the industry forwards.”

 

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British Airways adds new route to Turkey for 2024 https://dev.traveldailymedia.com/british-airways-adds-new-route-to-turkey-for-2024/ Thu, 28 Dec 2023 00:45:13 +0000 https://www.traveldailymedia.com/?p=860879 The post British Airways adds new route to Turkey for 2024 appeared first on TD (Travel Daily Media) Brand TD.

British Airways will start a new route to Izmir in Turkey from Heathrow next summer. The service will operate on Saturdays from 18 May 2024, until 28 September from Heathrow Terminal 5.

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British Airways will start a new route to Izmir in Turkey from Heathrow next summer. The service will operate on Saturdays from 18 May 2024, until 28 September from Heathrow Terminal 5.

Flight BA694 will depart Heathrow at 07:30, arriving at Izmir at 13:30. The return flight, BA695, will leave Izmir at 14:35, arriving at Heathrow at 16:50. Izmir will be the fifth Turkish destination on the BA network, in addition to Istanbul, Antalya, Bodrum and Dalaman.

 

 

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Agadir joins British Airways’ short-haul network from London Gatwick https://dev.traveldailymedia.com/agadir-joins-british-airways-short-haul-network-from-london-gatwick/ Fri, 15 Dec 2023 01:15:17 +0000 https://www.traveldailymedia.com/?p=858635 The post Agadir joins British Airways’ short-haul network from London Gatwick appeared first on TD (Travel Daily Media) Brand TD.

Agadir has become the latest destination to join British Airways’ route network from London Gatwick. The four-times weekly flight will be operated by British Airways’ Gatwick short-haul subsidiary, BA Euroflyer, from 31 March 2024. 

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Agadir has become the latest destination to join British Airways’ route network from London Gatwick. The four-times weekly flight will be operated by British Airways’ Gatwick short-haul subsidiary, BA Euroflyer, from 31 March 2024.

On sale now, Agadir joins Marrakech to become the second Moroccan destination on British Airways’ route map. This will be the first time in more than a decade that Agadir has been available to British Airways customers.

Tom Stoddart, CEO of BA Euroflyer, said: “Agadir is a coastal destination that enjoys 300 days of sunshine per year, so we know it will see strong demand from our leisure customers and particularly those seeking holiday packages. It offers beaches, golf courses and water sports alongside the opportunity to experience cultural landmarks, such as Agadir Kasbah.”

Customers will have the choice of two cabins on every flight: Club Europe (business class) and Euro Traveller (economy). Euro Traveller customers enjoy a complimentary drink and snack, while Club Europe customers will have lounge access, a full meal service with drinks from the bar, priority boarding and additional baggage allowance is included in their ticket.

Return flights from London Gatwick to Agadir start from £138. Visit www.ba.com/morocco

Day of the week Flight number Departing LGW Arriving

AGA

Flight number Departing AGA Arriving LGW
London Gatwick (LGW) to Agadir, Morocco (AGA): Summer 2024
Wednesdays BA2664 08:15 12:00 BA2665 13:10 17:00
Fridays BA2664 06:45 10:30 BA2665 11:45 15:35
Saturdays (from 25 May 2024) BA2664 15:25 19:10 BA2665 20:10 00:00
Sundays BA2664 08:25 12:10 BA2665 13:20 17:10

All timings are local

British Airways to return to London Stansted for Summer 2024
Travellers choosing to fly from London Stansted next summer have a new premium airline option, as British Airways returns to the north-east London airport.

Launching on 18 May 2024, weekend flights from London Stansted to FlorenceIbiza and Nice will join BA Cityflyer’s operations for the summer season on its Embraer 190 aircraft.

BA Cityflyer is a subsidiary of British Airways, which operates from London City Airport during the week to nearly 30 short-haul destinations. The new Stansted services will complement the existing weekday services from London City, plus recently added weekend services from Edinburgh to San Sebastian, Spain and Olbia, Sardinia.

This will be the first time that British Airways has offered scheduled flights from Stansted since before the global pandemic, and it will become the fourth London airport to be served by the flag carrier.

Each flight will offer two cabins: Club Europe (business class) and Euro Traveller (economy). Customers in Club Europe are offered a full meal service with drinks from the bar, priority board and additional baggage allowance.

Flights will be available from £41 each way to Florence, £36 each way to Ibiza and £43 each way to Nice. Flights are now live.

Start date Flight number / days of week Departing destination Arriving STN Flight number Departing STN Arriving destination
Florence 
18 May 2024

 

BA7016
Saturdays
14:15 16:30 BA7017
Sundays
06:30 08:45
Nice 
18 May 2024 BA2332
Saturdays
09:20 11:20 BA2333
Sundays
06:55 08:55
Ibiza 
18 May 2024 BA7308
Saturdays
09:35 12:05 BA7309
Sundays
12:50 15:15

 

First ever long-haul Avios-Only flights go on sale for October half term 2024
British Airways has announced that Dubai will be the destination of its next Avios-Only flight, offering more than 200 half term return Reward Seats from just £100 + 60,000 Avios. The flight is available to book now.

The BA105 from London Heathrow to Dubai will offer 214 Reward Seats across three cabins on 26 October 2024. The BA108 will return a week later on 2 November 2024 with 256 up for grabs across four cabins, perfectly in time for a half term getaway.

This is the first time that the airline has offered a long-haul Avios-Only flight, and it brings the total number to more than 30, including Geneva, Nice, Ibiza and Corfu. Avios-Only flights were launched earlier this year, on which 100% of the seats are exclusively available to British Airways Executive Club Members as Rewards Seats.

Avios only seats are sold as normal Reward Seats, which means that customers with British Airways American Express Credit Cards will also have the option to use their Companion Vouchers. These entitle Members to a second seat for just the taxes and charges, or one seat for half the amount of Avios.

Reward Seats are those that can be purchased using Avios at static rates. British Airways guarantees a minimum of 12 and 14 Reward Seats on standard short and long-haul flights respectively, whereas Avios-Only flights mean that every seat is available to purchase using Avios. Members booking the Avios-Only flight can do so in any cabin as they normally would through ba.com.

New British Airways lounge set to open in Miami
British Airways is set to open a brand-new lounge for its customers travelling from Miami International Airport. Due to open in the first half of 2025, the lounge will feature a brand-new design concept, and will join more than 20 dedicated British Airways airport lounges around the globe.

The lounge will be open to those travelling in the Club World (business class) of First cabin, plus Executive Club Members who hold at least Silver status, and those who hold at least Sapphire oneworld status.

Further details will be announced in 2024.

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Tis the season: British Airways launches its most Christmassy British original Christmas celebration yet https://dev.traveldailymedia.com/tis-the-season-british-airways-launches-its-most-christmassy-british-original-christmas-celebration-yet/ Tue, 05 Dec 2023 00:34:57 +0000 https://www.traveldailymedia.com/?p=856698 The post Tis the season: British Airways launches its most Christmassy British original Christmas celebration yet appeared first on TD (Travel Daily Media) Brand TD.

To celebrate the festive season this year, British Airways is pulling out all the stops to make it the biggest celebration for its customers to date with Christmas dinners, festive soaps and scents, hours of Christmas classics, as well as number of sweet treats. 

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To celebrate the festive season this year, British Airways is pulling out all the stops to make it the biggest celebration for its customers to date with Christmas dinners, festive soaps and scents, hours of Christmas classics, as well as number of sweet treats. 

From the moment customers step foot into London Heathrow, Gatwick and City airports, they will notice the decked-out halls with festive check-in screens, Christmas décor and seasonal music playing. Customers travelling through the airline’s lounges can tuck into bespoke Christmas menus, cookies, gingerbread and mulled wine, as well as soak up a special festive scent featuring cinnamon and festive spices.

The airline has partnered with Hotel Chocolat to offer customers a hot chocolate winter warmer in its Concorde Room, or a festive chocolate cream cocktail in its First lounge. The airline has also commissioned a British Original artist to create a winter wonderland for customers on the walkway between its main lounges in Heathrow Terminal 5. The masterpiece will be carefully painted using ‘snow graffiti’ and feature a British skyline scene with snowy décor. The art will be created live across the first two days of December for customers to watch.

As British Airways customers board over the festive period, they will notice Christmas music ahead of settling into their seats that will be decorated with specially designed festive headrest covers, featuring the airline’s bespoke Christmas ribbon design. All customers will also be handed farewell chocolates when they depart from their flight.

Taking the celebrations to 35,000ft, customers travelling on the airline´s long-haul flights can tuck into traditional Christmas dinners* served on festive themed trays. The airline expects to serve a staggering 380,000 Christmas dinners, which includes more than 600,000 Brussel sprouts and 8,000 Yule logs.  British Airways’ customers can also enjoy more than 1,500 hours of inflight entertainment, which includes more than 20 classic Christmas films and 50 TV Christmas specials on its dedicated ‘Christmas countdown’ channel. Travellers will also notice festive scented soap in the airline’s onboard restrooms.

As a special gift to the airline’s most premium customers travelling on December 24 and 25, British Airways will present each passenger with a beautifully hand painted, bespoke glass Christmas bauble.

Calum Laming, British Airways’ Chief Customer Officer, said: “Christmas is one of our favourite times of the year – customers and colleagues alike – and we’re all really excited to spread some holiday cheer over the coming weeks, both at the airport and in the skies.

“We hope these special touches, both big and small, help make our customers’ journey, wherever it may be, as original and extra special as possible. To all our customers, however you are celebrating, we wish you a very Merry Christmas!”

The airline’s customers travelling in Euro Traveller on short-haul flights will also be able to choose from a selection of festive treats avliable to purchase through airline’s High Life Café. This includes Tom Kerridge’s turkey feast sandwich, Pullin’s Gingerbread Muffin, and LoveRaw’s vegan M:lk Choc Cre&m bar. Customers can also choose from a variety of Christmas drinks, including Black Cow’s Christmas Spirit vodka and Brewdog’s Elf lager.

British Airways has also launched its ‘Big Little Welcome’ campaign, giving customers the opportunity to greet loved ones with a welcome message that could be displayed across billboards and airport screens when they arrive at Heathrow, Gatwick and City airport over the Christmas period.

 

 

 

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 British Airways introduces Avios collection on World Duty Free purchases https://dev.traveldailymedia.com/british-airways-introduces-avios-collection-on-world-duty-free-purchases/ Wed, 29 Nov 2023 03:15:57 +0000 https://www.traveldailymedia.com/?p=855960 The post  British Airways introduces Avios collection on World Duty Free purchases appeared first on TD (Travel Daily Media) Brand TD.

British Airways Executive Club Members spending in World Duty Free shops at London Heathrow can now collect Avios on their purchases.

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British Airways Executive Club Members spending in World Duty Free shops at London Heathrow can now collect Avios on their purchases.

From sunglasses and skincare to fragrances and fashion, customers can now collect one Avios per £1 spent in any World Duty Free shop across all of Heathrow’s terminals.

To start collecting, Members should ensure they have signed up to Red by Dufry, World Duty Free’s loyalty programme, and entered their Executive Club details in the Red by Dufry app.

Avios will be awarded within 72 hours of each eligible purchase, and a bonus 250 Avios is available on the first transaction. Savvy shoppers can also use their British Airways American Express card to pay for their purchase, collecting even more Avios.

Colm Lacy, British Airways’ Chief Commercial Offer, said: “We know how much collecting Avios makes a difference to our customers’ travels, so we continue to find new ways to make collecting it easier than ever. With World Duty Free’s expansive presence at Heathrow, there’ll be plenty of opportunity for Members to collect Avios, bringing them one step closer to their next flight, holiday or experience.”

The British Airways Executive Club continues to evolve to make collecting and spending Avios even more rewarding. Earlier this year, the airline’s first Avios-Only flights were introduced, and it was announced that Avios can be used to purchase British Airways Holidays packages. New retailers continue to join more than 1,500 retailers on shopping.ba.com, including eBay which was added in September.

Members of the Iberia Plus loyalty programme can also collect one Avios per €1 spent when shopping in World Duty Free shops in Spain.

 

 

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British Airways Black Friday Sale on holidays and flights https://dev.traveldailymedia.com/british-airways-black-friday-sale-on-holidays-and-flights/ Thu, 23 Nov 2023 06:57:39 +0000 https://www.traveldailymedia.com/?p=855279 The post British Airways Black Friday Sale on holidays and flights appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched its Black Friday Sale with flights to Europe from £39 each way, discounted deals to the US, hot offers on European city breaks and huge savings on British Airways Holidays packages.

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British Airways has launched its Black Friday Sale with flights to Europe from £39 each way, discounted deals to the US, hot offers on European city breaks and huge savings on British Airways Holidays packages. All black Friday deals are available from today until 27 November 2023.

Those looking for European getaways in the new year can fly to holiday favourites such as Barcelona, Faro, Nice, Pisa and Valencia from just £39 each way. Customers travelling to Europe departing from London Gatwick also have the option to include checked luggage, in addition to the complimentary cabin bag and handbag, for just £1.

British Airways Holidays is also offering an array of savings across destinations worldwide, including three nights for the price of two on European city breaks. Three nights trips, including flights and hotel accommodation, are available to destinations such as Prague, Budapest, Berlin and Seville from £169pp.

Customers in search of something further afield can soak up the sun for seven nights in Dubai from £734pp or head to Cancun for seven nights all-inclusive from £1,449pp. Post-Christmas winter sun is in reach with seven nights all-inclusive in Fuerteventura from £579pp, or seven five-star nights in Tenerife from £699pp in May 2024.

Meanwhile, savvy savers can collect 50% extra Avios on top of their purchases when shopping through the British Airways shopping portal. With more than 1,500 retailers to choose from, including Marks & Spencer, John Lewis & Partners and ASOS UK, British Airways Executive Club Members can use www.shopping.ba.com for their Black Friday shopping and collect more Avios towards a later flight or holiday.

Executive Club Members can save even more when booking flights from London City Airport, with 40% off all Euro Traveller (economy) Reward Flights, allowing customers to travel to the likes of Barcelona, Palma and Ibiza from just £1 and 14,100 Avios.

British Airways Holidays is offering an additional saving of up to £300 on selected holidays during the Black Friday Sale. Savings valid for those booking a flight + hotel or flight + car holiday by 27 November for travel up to 31 March for short haul destinations and 24 October 2024 for long haul destination.

  • Save £300 when you spend £10,000 or more on flight + hotel
  • Save £200 when you spend £5,000 or more on flight + hotel
  • Save £100 when you spend £2,500 or more on flight + hotel or flight + car
  • Save £50 when you spend £1,250 or more on flight + hotel or flight + car
  • Save £25 when you spend £650 or more on flight + car

Claire Bentley, British Airways Holidays’ Managing Director, said: “We have something special for everyone this Black Friday. Whether you are a city break enthusiast or an all-inclusive lover, you can find a deal that suits your taste. I hope that these savings will entice you to plan your next holiday soon and enjoy a well-deserved break.”

British Airways Holidays Deals 

CITY BREAKS 

Venice: British Airways Holidays offers three nights at the 4* Plaza Hotel from £169pp travelling on selected dates in January 2024. Includes economy return flights from London Heathrow Airport, 1 checked bag at 23kg per person and accommodation.

Prague: British Airways Holidays offers three nights at the 4* Grand Majestic Plaza from £169pp travelling on selected dates in January 2024 inclusive. Includes economy return flights from London Heathrow Airport, 1 checked bag at 23kg per person and accommodation with breakfast.

Budapest: British Airways Holidays offers three nights, at the 4* Mediterran from £169pp travelling on selected dates in January 2024 inclusive. Includes economy return, checked bag at 23kg per person and accommodation with breakfast.

Seville: British Airways Holidays offers three nights, at the 3* Patio de la Alameda from £169pp travelling on selected dates in January 2024 inclusive. Includes economy return flights from London Gatwick Airport, 1 checked bag at 23kg per person and accommodation.

Nice: British Airways Holidays offers three nights, at the 3* Hotel Monsigny from £169pp travelling on selected dates in January inclusive. Includes economy return and accommodation.

BEACH HOLIDAYS 

Fuerteventura: British Airways Holidays offers seven nights All-Inclusive at the 4* Alua Suites Fuerteventura from £579pp travelling on selected dates in January 2024 inclusive. Includes economy  return flights from London Gatwick Airport and 1 checked bag at 23kg per person.

Cyprus: British Airways Holidays offers seven nights at the 5* Annabelle Hotel from £639pp travelling on selected dates in April 2024 inclusive. Includes economy return flights from London Gatwick Airport, 1 checked bag at 23kg per person and accommodation with breakfast.

Fuerteventura: British Airways Holidays offers seven nights B&B at the 5* Secrets Bahia Real Resort from £738pp travelling on selected dates in January 2024. Includes economy return flights from London Gatwick Airport and one checked bag at 23kg per person.

Tenerife: British Airways Holidays offers seven nights at the 5* Gran Melia Palacio de Isora from £699pp travelling on selected dates in May 2024. Includes economy return flights from London Gatwick Airport, 1 checked bag at 23kg per person and accommodation with breakfast.

U.S. BREAKS 

New York: British Airways Holidays offers three nights at the 4.5* Hyatt Centric Times Square New York from £619pp travelling on selected dates in January 2024. Includes economy return flights from London Heathrow Airport, 1 checked bag at 23kg per person and accommodation.  Stay four nights or more and receive $100 food & beverage credit in T45 Market per stay.

New York: British Airways Holidays offers three nights at the 5* The Times Square EDITION from £739pp travelling on selected dates in January and February 2024. Includes economy return flights from London Heathrow Airport, 1 checked bag at 23kg per person and accommodation.  Room upgrade to the next category and late checkout of 1pm guaranteed.

Orlando: British Airways Holidays offers seven nights at the 4* Holiday Inn Orlando – Disney Springs® Area from £759pp travelling on selected dates in January and February 2024.Includes economy return flights from London Gatwick Airport, 1 checked bag at 23kg per person and accommodation.

Miami: British Airways Holidays offers three nights at the 4* Cadillac Hotel & Beach Club from £869pp travelling on selected dates in January and February 2024. Includes economy return flights from London Heathrow Airport, 1 checked bag at 23kg per person and accommodation.

FAR FLUNG ESCAPES 

Dubai: British Airways Holidays offers seven nights at the 4* Four Points By Sheraton Downtown Bur Dubai from £734pp travelling on selected dates in March 2024. Includes economy return flights from London Heathrow Airport, 1 checked bag at 23kg per person and accommodation.

St Kitts: British Airways Holidays offers seven nights at the 4* St Kitts Marriott Resort  from £1049pp travelling on selected dates in March 2024 inclusive. Includes economy return flights from London Gatwick Airport, 1 checked bag at 23kg per person and accommodation.  Includes 3 free hotel nights

Cancun: British Airways Holidays offers seven nights All-Inclusive at the 4.5* Occidental at Xcaret  from £1449pp travelling on selected dates in March 2024 inclusive. Includes economy return flights from London Gatwick Airport, 1 checked bag at 23kg per person and accommodation on All Inclusive board basis.

St Lucia: British Airways Holidays offers seven nights, at the 5* Calabash Cove from £1849pp travelling on selected dates in March 2024. Includes economy return flights from London Gatwick Airport, 1 checked bag at 23kg per person and accommodation with breakfast.

 

 

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British Airways partners with DJ Cuppy https://dev.traveldailymedia.com/british-airways-partners-with-dj-cuppy/ Thu, 02 Nov 2023 01:30:06 +0000 https://www.traveldailymedia.com/?p=851704 The post British Airways partners with DJ Cuppy appeared first on TD (Travel Daily Media) Brand TD.

British Airways is bringing Nigerian-born musician, Cuppy’s Afrobeats to flyers, with an exclusive playlist available onboard from November 1.

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British Airways is bringing Nigerian-born musician, Cuppy’s Afrobeats to flyers, with an exclusive playlist available onboard from November 1. Londoner, Cuppy, whose DJ skills have taken her to over 30 countries across the globe, has curated her top tracks for the airline’s inflight entertainment system.

To celebrate the increase in the number of flights between Africa and London with the launch of British Airways’ new route from Accra to London Gatwick – in addition to its daily services to London Heathrow – Cuppy has created a playlist that transports travellers to a far-away paradise before their flight has even touched down.

Customers across British Airways’ entire long-haul network will be able to enjoy tracks including “Jollof On The Jet” and “Feel Good”, blending spicy African beats with hip hop and reggae.

Musician, frequent flyer and philanthropist, DJ Cuppy, said: “Like British Airways, music has the power to transport us to different places around the world so I’m super excited to partner with them on their first ever Afrobeats playlist, bringing feel-good vibes right to flyers’ seats. I’m pleased to add this exclusive mix to their extensive music collection and hope customers sit back, plug in their headphones and turn the volume up!”

Calum Laming, British Airways’ Chief Customer Officer said: “Enjoying the latest music, films and boxsets is one of the things our customers most look forward to when they fly with us, so we’re really pleased to partner with Cuppy and bring more exclusive mixes to flyers’ fingertips. This year we’ve doubled the entertainment content available on board and music lovers can settle in and enjoy curated playlists and popular podcasts from every genre.”

This week, the airline launches a new route from Accra to London Gatwick, joining the existing daily service to London Heathrow and giving travellers more choice of flight times and airports. Flights depart Accra at 21.20 on Tuesdays, Thursdays and Sundays, landing into Gatwick at 04.00. A fourth weekly service will be added to the route timetable from April next year. All flights from London Heathrow to Accra are served by the airline’s A350 fleet, British Airways’ newest and more-fuel efficient aircraft type, featuring the latest generation business class seat, Club Suite.

Customers who wish to stream content on their personal devices can also take advantage of the airline’s WiFi connectivity with various packages available, including messaging and ‘browse and stream’ options. The airline is progressively rolling out WiFi across both its long and short-haul fleet, and the majority of its aircraft are now connected.

 

 

 

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British Airways completes the refresh of its club lounge at Heathrow Terminal 5B https://dev.traveldailymedia.com/british-airways-completes-the-refresh-of-its-club-lounge-at-heathrow-terminal-5b/ Tue, 31 Oct 2023 02:45:19 +0000 https://www.traveldailymedia.com/?p=851431 The post British Airways completes the refresh of its club lounge at Heathrow Terminal 5B appeared first on TD (Travel Daily Media) Brand TD.

British Airways has completed the final phase of its lounge refresh, located at London Heathrow Terminal 5’s B gates, with a range of improvements for customers to enjoy ahead of their flight.

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British Airways has completed the final phase of its lounge refresh, located at London Heathrow Terminal 5’s B gates, with a range of improvements for customers to enjoy ahead of their flight.

The airline has introduced new features in its T5B lounge for its premium customers*, including a live food preparation area with brand-new seasonal menu options. Customers can watch their meals being garnished with fresh, locally sourced ingredients.

Customers who wish to help themselves to food can select from a range of hot and cold dishes that are available in the airline’s redesigned deli area. The new deli station offers more choice than ever before, including a range of breakfast treats, sandwiches and light bites.

Elsewhere in the lounge, the airline introduced new bespoke furniture, flooring and soft furnishings, to bring an elevated look and feel to the lounge. The airline has also introduced a quiet zone for those who wish to relax pre-flight.

The completion of the airline’s lounge refresh follows the unveiling of British Airways’ exclusive Whispering Angel bar earlier in the summer. The airline’s customers travelling through its lounge can enjoy a chilled glass of the famous rose ahead of their trip.

British Airways also recently refreshed its First and Club (business class) lounges at London Heathrow Terminal 3. The Club lounge now features a new bar with new furniture and in the airline’s First lounge customers will find an exclusive Concorde Bar and dining area.

The airline has also installed a brand-new bar in its First lounge at London Heathrow Terminal 5. Customers will be able to order a range of premium drinks from bubbles to mocktails, all selected by the airline’s Master of Wine.

British Airways’ Chief Customer Officer, Calum Laming, said: “We know that the airport experience is an important part of the journey for our customers, especially our premium customers, and we’re always listening to their feedback.

“We want to ensure we offer something for everyone using our lounges, whether that’s providing an area for those who wish to relax, catch up on work or somewhere for our customers to enjoy our British Original-inspired dishes. We hope these changes go a long way in making a difference to our customers’ experience before their flight.”

On board, British Airways has introduced brand-new snack boxes to all its long-haul flights for customers travelling in World Traveller (economy) and World Traveller Plus (premium economy). This includes a selection of sweet and savoury treats for customers to choose from, such as chocolates, biscuits and popcorn. The tuck box will be passed through the cabin by the airline’s cabin crew colleagues and offered to customers as a mid-flight snack, offering more choice on board.

The airline recently announced improvements across its other lounges, with new furniture added to its Concorde Room and Arrivals lounge at London Heathrow Terminal 5. Day beds will also be coming to its Concorde Room later this year. Elsewhere, British Airways is implementing new touches to its Edinburgh lounge in the coming months, as well as a brand-new bar and an enhanced menu offering in its Seattle lounge next year.

Most recently, the airline announced that it has created the ultimate martini in its Concorde Room, in partnership with mixologist Mr Lyan and designed by engineering experts, Bremont and CALLUM.

 

 

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Abu Dhabi returns to British Airways’ route map https://dev.traveldailymedia.com/abu-dhabi-returns-to-british-airways-route-map/ Fri, 27 Oct 2023 01:15:15 +0000 https://www.traveldailymedia.com/?p=850297 The post Abu Dhabi returns to British Airways’ route map appeared first on TD (Travel Daily Media) Brand TD.

British Airways will launch daily flights to Abu Dhabi next year, following a four-year hiatus. The route will begin operating on 20 April 2024, serving the UAE’s capital on a year-round basis from London Heathrow.

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Urban skyline with skyscrapers at beautiful sunrise. Cityscape Abu Dhabi, United Arab Emirates.

 

British Airways will launch daily flights to Abu Dhabi next year, following a four-year hiatus. The route will begin operating on 20 April 2024, serving the UAE’s capital on a year-round basis from London Heathrow.

Famous for its towering architecture, rich culture, desert landscapes, magnificent beaches and world-class attractions, this Middle Eastern metropolis is enjoyed by those looking for an eclectic mix of culture, relaxation and adventure.

The new flight will be operated by a Boeing 787-9 aircraft in summer 2024 and will boost connectivity to the UAE as it joins flights to neighbouring Dubai, which operate up to three-times daily from Heathrow.

To celebrate the launch, British Airways is offering return fares from £449 in World Traveller (economy) and £1,999 in Club World (business class), available to book before 12 November 2023. Executive Club Members will be able to purchase Reward Seats from £100 + 50,000 Avios.

Neil Chernoff, British Airways’ Director of Network and Alliances, said: “Abu Dhabi is a unique destination that is making a very welcome return to our network. With a blend of beach, city and desert, it has everything our customers are looking for in a Middle Eastern trip, and we look forward to welcoming them back on board as we grow our footprint in the UAE.”

Maureen Bannerman, Abu Dhabi Airports Chief Commercial Officer, said: “We’re delighted to welcome British Airways back to Abu Dhabi International Airport, adding to the growing list of leading carriers set to use Terminal A as their operational base in Abu Dhabi. A luxurious new gateway to Abu Dhabi, Terminal A will open to the public from November 1st, offering state-of-the-art facilities for both passengers and airlines.”

 

 

Abu Dhabi International Airport (AUH) from London Heathrow (LHR)

All times are local

Season Flight number Departing LHR Arriving AUH Flight number Departing AUH Arriving LHR
Summer ‘24 BA73 22:25 08:30+1 BA72 10:10 15:20
Winter ‘24 BA73 22:25 09:30+1 BA72 11:10 15:20

Those looking for holiday packages can enjoy a wide selection from British Airways Holidays, which include deposits from just £60pp, ATOL protection, a 24-hour helpline and 23kg baggage allowance as standard, including:

Seven nights at the 4.5* Southern Sun Abu Dhabi from £689pp on a bed and breakfast basis, travelling in June 2024. Includes World Traveller (economy) return flights from London Heathrow Airport and checked luggage at 23kg per personBritish Airways will launch daily flights to Abu Dhabi next year, following a four-year hiatus.

 

 

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British Airways celebrates Diwali with new campaign: Home https://dev.traveldailymedia.com/british-airways-celebrates-diwali-with-new-campaign-home/ Tue, 24 Oct 2023 03:45:16 +0000 https://www.traveldailymedia.com/?p=850371 The post British Airways celebrates Diwali with new campaign: Home appeared first on TD (Travel Daily Media) Brand TD.

British Airways will air its newest brand advert this week, to celebrate Diwali.  The seasonal positioning is a celebration of those flying home this festival season, and a thank you to those missing out on their own family celebrations.

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British Airways will air its newest brand advert this week, to celebrate Diwali.  The seasonal positioning is a celebration of those flying home this festival season, and a thank you to those missing out on their own family celebrations.

The film stars an all colleague-cast, spotlighting British Airways team members who are working over the festival to help customers celebrate with their loved ones once again.

Featuring Indian-based Cabin Crew, Akash and Shilpa, Service Advisor at the airline’s contact centre in Gurugram, Amanda-Rose, and Delhi Airport Customer Service Agent, Ruchika – the ad shows them in action as they listen to voicemail messages from their real family and friends. The campaign was even filmed in the homes of British Airways team members.

From October 20 to November 11, the 30-second and 15-second adverts will run across cinema, out of home and on social media during key TV spots including the Cricket World Cup.

Hamish McVey, British Airways’ Director of Marketing said: “Each year, millions of people around the world gather to celebrate Diwali, the festival of lights, and we know that making that journey home to be with loved ones is so important. Our people are at the very heart of this campaign, as we wanted to thank them for helping families and friends reconnect during the festival. Happy Diwali to all our customers and colleagues.”

The airline is running special fares for customers to give them yet another reason to travel to meet loved ones. British Airways operates 56 flights a week to India, with three-flights a day to Mumbai, two services to Delhi and daily flights to Bengaluru, Chennai and Hyderabad.

To mark the launch, the colleagues who appear in the advert shine a light on what they miss most about home when they travel and where in the world they call their second:

Akash, 40, is International Cabin Crew at British Airways and was born and raised in New Delhi:

“London is without doubt my second home. It’s a place that never fails to impress me, the vibe, the feel, the love. There’s nothing quite like sitting at the top of a double decker bus, walking across London Bridge or visiting mini-Punjab in Southall. When I’m flying, I do miss my home-cooked vegetarian food, and of course, my wife and parents, but the U.K really is my home-away-from-home after 12-years as British Airways cabin crew.”

Ruchika, 42, is a Customer Service Agent at Indira Gandhi International. She has been serving the airline’s customers since 2005.

“To help me keep connected and fight off feeling homesick, my smart phone is always my loyal companion when I travel. I will Facetime my family and pets when I’m away, it gives me a sense of familiarity. Apart from home this Diwali, I’d love to be celebrating in Japan. Like us, the Japanese have some of the most unique festivals and celebrations, cultures and customs which we’re both hugely proud of.”

Shilpa, 36, got her wings last summer and has been flying for British Airways ever since. She calls Gurugram home and has 17-years’ experience working as Cabin Crew.

“Pictures of my daughter and husband come with me wherever in the world I’m flying to. Despite video calling them infinite times, those photos always remind me how much I love and miss them. I love my job, but there really is nothing more blissful than the feeling of being reunited with your own family and own bed. The Maldives is often calling me. It’s somewhere I’d love to call a second home with its awe-inspiring blend of simplicity and beauty.”

Amanda, 25, is originally from Jhansi, but counts Gurugram as her hometown. For the last two years she has been working at British Airways’ customer engagement centre. She shares what she never leaves home without and what she misses most when she’s away:

“Whenever I travel, I always take a watch my Dad gifted me on my birthday to remind me of home. Hot, home cooked food is what I miss the most however! My Mom is an incredible cook and makes wonderful festive food and she’ll always have my favorites prepared for when I’m coming home so I don’t miss out.”

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British Airways to fund training costs of 60 prospective pilots  https://dev.traveldailymedia.com/british-airways-to-fund-training-costs-of-60-prospective-pilots/ Wed, 20 Sep 2023 03:45:43 +0000 https://www.traveldailymedia.com/?p=845819 The post British Airways to fund training costs of 60 prospective pilots  appeared first on TD (Travel Daily Media) Brand TD.

Prospective pilots can apply for a place on a new British Airways scheme that will see the £100,000 cost of their training covered entirely by the airline.

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Prospective pilots can apply for a place on a new British Airways scheme that will see the £100,000 cost of their training covered entirely by the airline. The national flag carrier’s Speedbird Pilot Academy programme will lift the previously prohibitive cost barrier of training to become an airline pilot for up to 60 successful candidates a year – helping to level the playing field and make a flying career a realistic option for all.

It is hoped that by removing the high costs associated with pilot training from the applicant, people from across all communities will be encouraged to apply.Successful recruits will also have accommodation and food costs covered during their 16-month training period, making it the only airline scheme that removes all associated costs from the individual.

Sean Doyle, British Airways’ Chairman and CEO, said: “The Speedbird Pilot Academy will make the ambition of becoming a British Airways pilot a reality for people who’d previously written the option off because of the cost barrier.

“Our aim is to attract the very best talent out there for our future generation of pilots. Whether someone is just leaving school or embarking on a second career they never thought possible, we’re levelling the playing field by removing the initial training cost barrier to make a flying career more accessible to a wider range of people and giving everyone an equal chance.

“We fly to more than 200 destinations around the world on a range of aircraft types, providing pilots with an abundance of opportunities and making a career as a British Airways pilot extremely rewarding. This first-in-a-generation initiative will allow anyone to make it a reality.”

Applications for the scheme can now be submitted via the airline’s careers website, and applicants are being encouraged to apply quickly, as due to the expected unprecedented demand, will close within seven days. Training will begin early next year and upon completion of the course, recruits will land a full-time, salaried pilot position with the airline.

British Airways is working closely with Fantasy Wings, the leading UK organisation for diversity in aviation and a member of the BA Better World Community Fund, to promote the scheme to young people from Black, Asian and Minority Ethnic backgrounds, other communities around the country and young women in the aviation industry. British Airways’ Senior First Officer and former cadet, Hannah Vaughan, 32, described the scheme as ‘groundbreaking’, and said it was important for the airline to attract the top applicants and remove barriers that may have put people off previously.

She said: “This programme is a real leveller and opens a pilot career to everyone, not just those who can afford the initial training costs.

“I’m really proud to be flying for an airline offering this opportunity and would urge anyone who is interested in a highly rewarding career flying to destinations around the world to apply. “I know there will be a lot of people who have never thought of being a pilot as a realistic option for them, but this cadet scheme changes that – and might just change your life.”

To encourage more applicants to apply, Hannah’s determined to bust some of the current myths to help set straight some common misconceptions about becoming a professional airline pilot.

MYTH: You need to be rich to train as a pilot.

TRUTH: This is false. The British Airways Speedbird Pilot Academy is entirely funded by the airline.

MYTH: You can only become a pilot if you have a university degree.

TRUTH: This is false. The new cadet scheme offers a great career without the need for a degree.

MYTH: You need to have A-Level qualifications to apply for a role as a pilot.

TRUTH: False, A-Levels are not required. You just need six GCSEs to apply to the cadet scheme. (Six GCSEs grade A-C or 5-9 including Maths, English and a Science or equivalent qualifications).

MYTH: You need to be a maths or science genius.

TRUTH: A lot of people think this, but it isn’t true. As long as you meet the GCSE requirements you can apply.

MYTH: You need perfect eyesight – if you’re short-sighted you can’t apply.

TRUTH: No, you can fly for commercial airlines with glasses or contact lenses.

MYTH: You have to be under 40 to apply.

TRUTH: Anyone who will be between the ages of 18 and 55 when they start their training can apply. Everyone has an equal chance of being successful.

MYTH: If you’ve got no flying experience you’ve got no chance of being considered. You need a private pilot licence first to train as a commercial pilot.

TRUTH: Having flying experience or a private pilot licence isn’t a requirement to apply for the cadet scheme. That said, if you can, you may wish to try a short trial flight which can be in a glider or light aircraft to make sure that you enjoy the feeling of flying. There are many scholarships available which may help with this.

 

 

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British Airways announces partnership with Alzheimer’s Society https://dev.traveldailymedia.com/british-airways-announces-partnership-with-alzheimers-society/ Tue, 12 Sep 2023 00:05:04 +0000 https://www.traveldailymedia.com/?p=844613 The post British Airways announces partnership with Alzheimer’s Society appeared first on TD (Travel Daily Media) Brand TD.

British Airways has today announced a new three-year partnership with Alzheimer’s Society, a charity that works with people living with and affected by dementia.

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British Airways has today announced a new three-year partnership with Alzheimer’s Society, a charity that works with people living with and affected by dementia. The charity provides expert support services, ground-breaking research discoveries and leading campaigns to make dementia a priority – and is the only UK charity to cover all three areas.

In addition to raising vital funds that will support life-changing services and ground-breaking research for people with dementia, the new partnership will also see the airline working closely with Alzheimer’s Society on a number of initiatives. These include bespoke customer service dementia training for customer-facing colleagues and the uptake of Dementia Friends across the organisation, an initiative that will help British Airways colleagues learn how to better support customers, family and friends affected by the condition. As the partnership progresses, British Airways will also review and implement changes internally to work towards making the airline even more dementia-aware.

Alzheimer’s Society has become a beneficiary of the airline’s BA Better World Community Fund, which marks its commitment to investing in communities across its network, providing life-changing opportunities and generating more positive impact to help those who need it most. Since its launch in April 2022, the BA Better World Community Fund has raised more than £3.4 million and now supports more than 170 charities across the UK.

For someone living with dementia, travel can seem like an impossible challenge. Symptoms including disorientation, memory loss and difficulties in planning can cause people with dementia to lose track of their surroundings and get lost, even in familiar places, and feel unsafe or uncertain of finding assistance if they need it.

British Airways customers Maggie and Rashmi Paun have always been keen travellers, and since retiring have enjoyed a seven-month round-the-world trip together. However, since Rashmi was diagnosed with Alzheimer’s disease, their travel plans have had to change slightly to more familiar destinations. Maggie said: “I think it’s great that BA is partnering with Alzheimer’s Society through the BA Better World Community Fund. More and more people have dementia, and the fact is that people like us would still like to travel as much as we used to do.”

Sean Doyle, British Airways’ Chairman and CEO, said: “I’m delighted to announce this partnership between British Airways and Alzheimer’s Society. This is a subject very close to my heart and many of us have experienced a loved one living with dementia and know the added anxiety that travel can bring. Through this partnership, we continue our commitment to make travel accessible for everyone while raising awareness and funds for the vital work this fantastic charity does.”

Kate Lee, Alzheimer’s Society CEO, said: “The urgency to meet the challenge posed by dementia is greater than ever and we are delighted to be working with British Airways to help improve the travel experience for people affected by the condition. We’re looking forward to being part of the journey.”

More than half a million customers who require additional assistance fly with British Airways each year, and the airline is working hard to ensure people affected by dementia feel more confident when they travel. British Airways aims to become the airline of choice for customers with visible and non-visible disabilities through equipping colleagues with the training and knowledge they need to support customers that require additional assistance and provide a seamless travel experience. One in three people born in the UK today will go on to develop dementia and there are currently 900,000 living with the condition.

British Airways has invested in a range of services to support customers with accessibility requirements and has a dedicated accessibility team to provide specialist support for anyone who needs it. The airline offers assistance with mobility requirements, sensory disabilities such as vision loss or deafness, as well as neurodiverse conditions such as autism. The airline also has dedicated check-in areas at London Heathrow and London Gatwick for customers requiring additional assistance and its colleagues are provided with specialist training to understand what a non-visible disability is and how to best approach and support customers. More information on how to request assistance when travelling can be found at www.britishairways.com/en-gb/information/disability-assistance.

Those wishing to make a donation to Alzheimer’s Society can do so via the BA Better World Community Fund at www.bacommunityfund.co.uk/alzheimerssociety. British Airways Executive Club Members can also choose to make a donation using their Avios. When Avios are donated to a project supported by the Community Fund, British Airways Executive Club will donate the equivalent value of the Avios in pounds to the chosen project, up to a total of £100,000. More information and T&Cs can be found at www.bacommunityfund.co.uk/avios.

Until 31 October 2023, each donation of £1 or 125 Avios to Alzheimer’s Society through British Airways’ BA Better World Community Fund will enter a Prize Draw for the chance to win a holiday of a lifetime to Dubai, including return flights in Club World and five nights’ accommodation (T&Cs apply). Donations to Alzheimer’s Society, and full details of the Prize Draw, can be found through the BA Better World Community Fund website at www.bacommunityfund.co.uk/dubai-holiday.

 

 

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British Airways announces end of summer sale for flights and holidays https://dev.traveldailymedia.com/british-airways-announces-end-of-summer-sale-for-flights-and-holidays/ Wed, 06 Sep 2023 04:00:42 +0000 https://www.traveldailymedia.com/?p=844195 The post British Airways announces end of summer sale for flights and holidays appeared first on TD (Travel Daily Media) Brand TD.

British Airways and British Airways Holidays have launched their end of summer sale, offering flight and holiday savings for travel in both 2023 and 2024.  

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British Airways and British Airways Holidays have launched their end of summer sale, offering flight and holiday savings for travel in both 2023 and 2024.  Running until 3 October 2023, the sale features short and long-haul destinations, with highlights including European beach holidays from £219pp, New York city breaks £499pp and Caribbean resort stays from £599pp.

Holiday packages
British Airways Holidays is offering a wide range of enticing holiday packages for customers booking their flight and hotel together. Those jetting off to far flung destinations in the Caribbean can enjoy week-long holidays to Tobago from £599pp, Barbados from £749pp and Antigua from £719pp.

For European City breaks lovers, these start from £139pp for two nights, flights plus hotel.

Two-night breaks to Nice and Prague from £139pp, while customers can bag a seven-night holiday to the Algarve for £219pp. For those looking to catch some winter sun close to home, they can soak it up in Mallorca for seven nights from £459pp on an all-inclusive basis or Egypt for seven nights all-inclusive from £469pp.

Claire Bentley, Managing Director of British Airways Holidays, said: “We are excited to announce our holiday sale to popular travel destinations. Whether you desire a quick getaway or a long-awaited trip to visit family and friends, we have offers to suit all. We remain dedicated to providing our customers with ample choices, flexibility, and value.”

Book before 12 September to save up to an extra £300:
Book a flight + hotel or flight + car holiday in the sale and make the following additional savings:

  • £300 extra discount with a min spend of £10,000 per booking (F+H only)
  • £200 extra discount with a min spend of £5,000 per booking (F+H only)
  • £100 extra discount with a min spend of £2,500 per booking
  • £50 extra discount with a min spend of £1,250 per booking
  • £25 extra discount with a min spend of £650 per booking (F+C only)

These savings are available on top of the existing sale prices.

Flight only
Travellers looking for transatlantic flight-only options can book return flights to New York from £333, Orlando from £373, Boston from £370, San Diego from £428 and Chicago from £419.

In addition, customers who book World Traveller (long-haul economy) will have the option to upgrade to World Traveller Plus (premium economy) on selected routes for an extra £249 return. Those who upgrade will enjoy wider seats and more legroom, two meals and a complimentary bar service, priority boarding, more luggage allowance and a stylish amenity kit made from recycled plastic bottles.

Executive Club members also have the option to save by paying with Avios, with examples including returns to New York from £173 + 36,000 Avios and Dubai from £179 + 62,500 Avios.

Those looking to travel in Club World (business class) can secure return flights to Dubai from £1,599, New York from £1,762 and Tel Aviv from £1,100.

 

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Travelport delivers British Airways’ NDC content on Travelport+, providing faster and easier access for agents https://dev.traveldailymedia.com/travelport-delivers-british-airways-ndc-content-on-travelport-providing-faster-and-easier-access-for-agents/ Fri, 04 Aug 2023 07:44:45 +0000 https://www.traveldailymedia.com/?p=840730 The post Travelport delivers British Airways’ NDC content on Travelport+, providing faster and easier access for agents appeared first on TD (Travel Daily Media) Brand TD.

Travelport announced that New Distribution Capability (NDC) content from British Airways is now live on the Travelport+ platform.

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Travelport announced that New Distribution Capability (NDC) content from British Airways is now live on the Travelport+ platform. With Travelport, British Airways is delivering simplified access to NDC content to agents, so that travel retailers can easily book and service NDC offers for their customers. The content is available as of today in the UK and Ireland and will be followed by a global rollout for Travelport+ users around the world.

“We’re delighted that, together with Travelport, we’re now providing agents with a view of all our products and dynamic fares. With everything all in one place, we are empowering agents to take control of a wide range of content available to them for a more efficient and seamless booking experience,” said Ian Romanis, British Airways’ Director of Retail and Customer Relationship Management.

The Content Curation Layer (CCL) within Travelport+ is driven by powerful artificial intelligence (AI) and machine-learning capabilities in order to provide more accurate, relevant results for a faster, more streamlined booking experience for travel retailers. Agents using Travelport+ will be able to easily search, compare, book and service British Airways’ content all in one place, with access to a wide range of rich content, fares, and unique offerings with just a few simple keystrokes.

“Now that we have more content from different sources live in Travelport+, like British Airways NDC, agents can easily manage all aspects of their clients’ travel within a single view of product features, dynamic offers and ancillaries,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport.  “Travelport+ was designed to revolutionize the way airlines distribute their products by connecting suppliers directly with travel agents around the world through one unified platform. Following this launch, we will continue to deliver access to even more extensive offerings from British Airways, including personalized offers tailored to customer needs.”

 

 

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Double the amount of content now available on board British Airways https://dev.traveldailymedia.com/double-the-amount-of-content-now-available-on-board-british-airways/ Thu, 03 Aug 2023 06:44:45 +0000 https://www.traveldailymedia.com/?p=840556 The post Double the amount of content now available on board British Airways appeared first on TD (Travel Daily Media) Brand TD.

British Airways has doubled the content available for customers to watch through its inflight entertainment system since the start of the year, offering a wide range of brand-new content on board, including boxsets, movies, podcasts, children’s programmes and more

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British Airways has doubled the content available for customers to watch through its inflight entertainment system since the start of the year, offering a wide range of brand-new content on board, including boxsets, movies, podcasts, children’s programmes and more.

British Airways expects more than one million customers* to watch content on its long-haul flights this month, with 75+ complete boxsets and 20 classic franchises now available on board for August. Those ready to embark on a movie marathon can choose from more than 50 new releases including Paint, Love Again and The Covenant, as well as a range of exclusive content for British Airways through its Paramount+ partnership, such as Rabbit Hole: The Algorithms of Control, The Flatshare and Grease: Rise of The Pink Ladies. Movie boxsets include the complete Harry Potter series, Indiana Jones and Mission Impossible, allowing customers to binge-watch much loved blockbuster content from the comfort of their seat.

Music lovers can also settle in and listen to more than 770 pieces of audio, including the popular NewlyWeds podcast, starring Jamie Laing and Sophie Habboo. For customers who prefer some light-hearted comedy, the airline has a range of British Original content, including highlights from the Edinburgh Festival Fringe 2022, such as The Fringe, Fame and Me and Just for Laughs.

British Airways’ Chief Customer Officer, Calum Laming, said: “We know just how important it is to provide a great range of entertainment for our customers to enjoy during their journeys, and it’s one of the things they look forward to most when they fly with us, so we’ve been working hard to source new content, doubling the amount available at our customers’ fingertips.

‘We’ve partnered with brilliant brands like Paramount+ and even created a dedicated British Original channel. From a newly released blockbuster film to the latest podcast, there’s something for everyone to enjoy during their flight this summer.”

Families travelling over August can choose from a variety of content perfect for little ones, with more than 26 Kid’s Classics, such as Scoob!, Peppa Pig and Paw Patrol. The airline has also added 20 programmes to the new ‘Summer Fun’ category, including The Super Mario Bros. Movie and Trolls, as well as a brand-new Lego category, perfect for breaking up a long journey.

Customers who wish to stream content on their personal devices can also take advantage of the airline’s WiFi connectivity with various packages available, including messaging and ‘browse and stream’ options. The airline is progressively rolling out WiFi across both its long and short-haul fleet, and the majority of its aircraft are now connected.

Elsewhere, British Airways is enhancing its meal offering for customers travelling to Delhi and Mumbai from London Heathrow on both outbound and inbound flights, including the introduction of full secondary hot meals across all cabins and customers travelling in Club World (business class) can also enjoy a range of chilled snacks from the Club Kitchen.

From the 9 August, the airline is also launching a brand-new snack in Euro Traveller (economy), with the choice of banana cake or a sultana flapjack, which will be available on all flights from London Heathrow and London Gatwick.

On the ground, British Airways has also invested in its menus across its lounges, including an enhanced selection of hot breakfasts, afternoon tea and Great British Picnic treats in its Galleries lounges at London Heathrow and London Gatwick. Elsewhere, the airline has updated it’s à la carte First Dining with local specialties and a British Original offering across its US lounges**, with a selection of new cocktails, locally crafted beers and other beverages now available.

British Airways recently unveiled its brand-new Whispering Angel bar at London Heathrow Terminal 5, allowing customers to enjoy a chilled glass of the famous rosé that originates in the Provence vineyards of Château d’Esclans before their flight. The airline also introduced various surprises for customers in time for the summer holidays, including seasonal menus, complimentary ice-cream for customers travelling on long-haul daytime flights from London Gatwick and London Heathrow in World Traveller (economy) and World Traveller Plus (premium economy) and the re-introduction of bubbles pre-take off in World Traveller Plus.

 

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Iberia joins British Airways and Qatar Airways to expand the world’s largest airline joint business https://dev.traveldailymedia.com/iberia-joins-british-airways-and-qatar-airways-to-expand-the-worlds-largest-airline-joint-business/ Thu, 27 Jul 2023 02:00:36 +0000 https://www.traveldailymedia.com/?p=838962 The post Iberia joins British Airways and Qatar Airways to expand the world’s largest airline joint business appeared first on TD (Travel Daily Media) Brand TD.

Qatar Airways, British Airways, and Iberia, the national carriers of Qatar, the United Kingdom, and Spain are joining forces.

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Qatar Airways, British Airways, and Iberia, the national carriers of Qatar, the United Kingdom, and Spain are joining forces. Together, Qatar Airways and British Airways already operate the world’s largest airline joint business covering more than 60 countries. Beginning in July, Iberia is joining the partnership in a move that will transform connectivity for global travellers.

As a result of the joint business, Iberia will add a new daily service from its hub, Madrid Barajas International Airport, flights to Hamad International Airport (voted Best Airport in the Middle East for the 9th consecutive year by Skytrax), starting 11 December 2023. Passengers will be able to connect to more than 200 destinations through the three global airlines. Together, Iberia’s and Qatar Airways’ expanded service will operate three times daily on the route, providing unrivalled connectivity between the Iberian Peninsula and key markets in the Middle East, Africa, Asia, and Australia.

Iberia will operate the Airbus A330-200, with 288 seats in Business and Economy cabins. The partnership’s expansion provides customers with more options than ever from a wide geographic range of destinations, flight schedules, fares, and seamless connectivity via Doha, London, and Madrid, as well as a larger selection of award-winning products, including Qatar Airways’ Qsuite, Iberia’s Business Class, and British Airways’ Club Suite.

Whether for leisure or business, travellers from Spain and Portugal will be able to connect to a fantastic range of new destinations. Relaxing in the Maldives and Seychelles, adventuring in Tanzania and Nepal, cultural holidays in India and Oman, shopping in Singapore and Thailand, or visiting friends and family in Australia and Hong Kong, all become more reachable with more choices than ever.

Furthermore, customers from across the Middle-East, Africa, Asia, and Australia can enjoy seamless travel to Madrid, Lisbon, Ibiza, Malaga, Gran Canaria, and tens of other destinations across Spain and Portugal.

Marking a world first, members of British Airways Executive Club, Iberia Plus, and Qatar Airways Privilege Club can collect and spend using their common currency, Avios. Loyalty members are able to transfer Avios between accounts and combine their balances to claim rewards offered by each programme.

Qatar Airways Group Chief Executive, His Excellency Akbar Al Baker said: “At Qatar Airways, we believe in connecting travellers to their destinations of choice and our recent enhancement to the highly successful joint business with British Airways, includes the addition of another oneworld member, Iberia. Our passengers will now have more opportunities than ever to connect to different destinations across the British Airways, Iberia, and Qatar Airways’ networks. This collaborative effort comes as part of our commitment to continuously improve the offerings available to our passengers and provide them with the best in the industry.”

British Airways’ Chairman and CEO, Sean Doyle, said: “Last year we expanded our joint business partnership with Qatar Airways with the addition of 42 countries, and I’m so pleased to see it growing even further as we welcome Iberia on board. We’re committed to offering our customers as much choice as possible, and working so closely with our partners in Madrid and Doha connects British Airways to more than 200 destinations globally.”

Iberia CEO, Fernando Candela, commented: “Joining the QJB with Qatar Airways and British Airways is excellent news for our customers. We are really excited about the launch of our Madrid-Doha route. Through QJB hubs in London and Doha, we are building the much-desired bridge between Spain and more than 200 destinations in Asia, Australasia, the Middle-East, and Africa, and offering new opportunities for travelers in both directions. Our country is moving towards a new model of higher-quality tourism and, with the Madrid-Doha launching, we are making a breakthrough.”

 

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British Airways announces multi-million pound investment in new pilot cadet scheme https://dev.traveldailymedia.com/british-airways-announces-multi-million-pound-investment-in-new-pilot-cadet-scheme/ Sat, 22 Jul 2023 02:00:46 +0000 https://www.traveldailymedia.com/?p=838069 The post British Airways announces multi-million pound investment in new pilot cadet scheme appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced that it is launching a brand-new pilot cadet programme that will fund training for up to 60 aspiring pilots a year.

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British Airways has announced that it is launching a brand-new pilot cadet programme that will fund training for up to 60 aspiring pilots a year. The creation of the British Airways Speedbird Pilot Academy will see the cost barrier of training to become an airline pilot removed, making the profession much more accessible. Successful candidates will be offered a place at an approved flight training school and, on passing the course, a position as a British Airways pilot, helping the airline to ensure it has the right levels of future flying talent for years to come.

With initial training that can cost tens of thousands of pounds, the price of becoming a pilot has made the profession prohibitive for many. This cost will now be funded by British Airways – with a multi-million-pound investment from the airline into its next generation of pilots – making it a genuine career path for all aspiring pilots.

The airline remains committed to further increasing diversity in the aviation industry and is determined to increase awareness, visibility, and applications to this new cadet programme to people from all backgrounds – not just those who can afford the initial training costs.

Sean Doyle, British Airways’ Chairman and CEO, said: “The Speedbird Pilot Academy will make the ambition of becoming a British Airways pilot a reality for people who’d previously written the option off because of the cost barrier.

“Our aim is to attract the very best talent out there for our future generation of pilots. Whether someone is just leaving school or embarking on a second career they never thought possible, we’re levelling the playing field by removing the initial training cost barrier to make a flying career more accessible to a wider range of people and giving everyone an equal chance.

“We fly to more than 200 destinations around the world on a range of aircraft types, providing pilots with an abundance of opportunities and making a career as a British Airways pilot extremely rewarding. This first-in-a-generation initiative will allow anyone to make it a reality.”

Hannah Vaughan, British Airways Senior First Officer and former cadet, said: “This is a great career for anyone. You’ll naturally need a love for flying and travel, but being a British Airways pilot offers so much more.

“From working with an incredibly dedicated team and meeting customers from around the world to benefitting from world-class training facilities – I would absolutely recommend it as a career path.”

Successful candidates will gain a place at one of the approved flight training colleges, with all tuition costs covered by British Airways.

The Speedbird Pilot Academy is one part of the airline’s wider pilot recruitment plan. British Airways continues to recruit current commercial pilots and is working with the UK Armed Forces to provide military pilots new career opportunities in commercial aviation once their agreed service period has ended.

 

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British Airways helps former police officer achieve his ambition of flying again https://dev.traveldailymedia.com/british-airways-helps-former-police-officer-achieve-his-ambition-of-flying-again/ Wed, 19 Jul 2023 06:45:44 +0000 https://www.traveldailymedia.com/?p=837160 The post British Airways helps former police officer achieve his ambition of flying again appeared first on TD (Travel Daily Media) Brand TD.

British Airways has proudly assisted customer Brian Hickman to take his first flight in 15 years, accompanied by his service dog Lily, after he got in touch with the airline to ask for help fulfilling his dream of flying again, and showing others that flying can be accessible to everyone.

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British Airways has proudly assisted customer Brian Hickman to take his first flight in 15 years, accompanied by his service dog Lily, after he got in touch with the airline to ask for help fulfilling his dream of flying again, and showing others that flying can be accessible to everyone.

Brian suffered life-changing spinal injuries 15 years ago whilst on duty as a police officer. With the help of the charity Dog A.I.D, Lily the cockerpoo was trained to become a fully qualified and certified service dog. Lily helps Brian with day-to-day practical tasks and supports his independence by alerting him of any nearby dangers such as trip hazards, meaning Lily is essential to Brian when travelling.

Brian was keen to embark on his first flight since his accident, to understand the end-to-end journey of flying with a service dog, regain his confidence to take to the skies and raise awareness to other service dog users that flying with additional requirements can be a stress-free experience.

Following his successful journey to Newcastle, Brian now has the confidence to fly again with Lily by his side and is planning to go on holiday later this year.

Speaking about his journey, Brian Hickman says it has opened up a whole world of opportunities for him to travel: “Everyone from British Airways was so nice and helpful from start to end of our journey. It was a day to remember for all the good reasons. Lily and I had a great day out and I now know we can fly whenever we want to.”

Calum Laming, British Airways’ Chief Customer Officer, said the BA team was proud to help make Brian’s ambition a reality: “We believe our original British Airways service should be accessible to everyone, we know there is more to do and we’re working hard to continuously improve to become the airline of choice for all customers with visible and non-visible disabilities.

“Seeing Brian gain the confidence to fly again after 15 years was really heartening and his journey with Lily really sums up what we’re striving for at British Airways – to ensure that our customers who require additional assistance can travel safely, with dignity and in comfort.”

More than 1,000 British Airways customers travel with a service dog each year, with service dogs travelling free of charge in the cabin of all flights. All customers need to do to book the service is to contact the airline’s dedicated Accessibility team in advance of their journey.

British Airways carries more than half a million customers who require additional assistance every year. The airline has invested in a range of services to support customers with accessibility requirements and has a dedicated Accessibility team to provide specialist support for anyone who needs it. The airline offers assistance with mobility, visual impairments, hearing impairments and non-visible disabilities.

The team can also help customers make new flight, hotel and car hire bookings, arrange bespoke assistance, pre-book seating, inform airport staff and Cabin Crew about specific requirements, and provide information and support to empower customers to have the confidence to fly.

 

 

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British Airways’ new Whispering Angel bar opens at Heathrow Terminal 5 https://dev.traveldailymedia.com/british-airways-new-whispering-angel-bar-opens-at-heathrow-terminal-5/ Tue, 18 Jul 2023 05:32:17 +0000 https://www.traveldailymedia.com/?p=836899 The post British Airways’ new Whispering Angel bar opens at Heathrow Terminal 5 appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ highly anticipated Whispering Angel bar, located in the airline’s lounge in Terminal 5 at the B gates, has opened in time for the peak summer season.

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British Airways’ highly anticipated Whispering Angel bar, located in the airline’s lounge in Terminal 5 at the B gates, has opened in time for the peak summer season. British Airways is the first airline to have a bespoke Whispering Angel bar, allowing customers to enjoy a chilled glass of the infamous rosé that originates in the Provence vineyards of Château d’Esclans before their flight.

The opening of the exclusive bar marks the first phase of British Airways’ continued refresh of this lounge over the summer months, which will include new and reupholstered furniture across the lounge, as well as a new layout.

Across the rest of the airline’s Club (Business Class) lounges at Heathrow and Gatwick, eligible British Airways customers can enjoy The Pale rosé, which is produced by the same winemakers as Whispering Angel. Whispering Angel is currently available in British Airways’ Concorde, First and Club lounges.

Calum Laming, British Airways’ Chief Customer Officer, said: “We are really excited to open the doors on our new original Whispering Angel bar, just in time for the start of the summer season. What’s more, the opening coincides with the exciting news that customers now have the option to pre-order Whispering Angel across all short-haul flights, to take the experience with them, from the ground to the skies.”

The Château d’Esclans team said: “We are ecstatic to finally be able to share our beautiful Whispering Angel bar with British Airways’ customers, and bring a touch of glamour to Heathrow as the world’s most glamorous rosé. We look forward to travellers being able to enjoy a delicious glass of Whispering Angel before they fly, in a space that really embodies the effortlessly chic nature of our brand.”

Elsewhere, the airline has introduced a rosé in its First cabin with Whispering Angel’s big brother, Rock Angel, now available for customers* and boasting more structure than its younger sibling. Customers travelling on short-haul flights can also get a taste of Château d’Esclans’ creations, as Whispering Angel’s Provence rosé is now available to pre-purchase through the airline’s newly branded High Life Café** (previously Speedbird Café), giving customers the option to taste a hint of summer whether they are travelling to Europe or further afield.

The Whispering Angel partnership adds to an expansive premium drinks offering, following British Airways’ appointment of a full time Master of Wine, one of only 415 in the world and believed to be the only one appointed by an airline. In elevation of the onboard wine offerings to customers, in March 2023 British Airways introduced four new English Sparkling Wines served on board. Each wine is available on a quarterly rotation, changing every three months to customers travelling in Club World, including the current Champagne resident Heidsieck & Co. Monopole Silver Top Non-Vintage Champagne, and now an exclusive English Sparkling Wine option.

Château d’Esclans’ Whispering Angel boasts a delicate Provençal pink hue, spoiling customers with sun-kissed creamy flavours of peach and raspberries, with refreshing citrus undertones and a smooth, dry finish.

 

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British Airways to offer ice cream and other treats for customers as part of its “British Original” https://dev.traveldailymedia.com/british-airways-to-offer-ice-cream-and-other-treats-for-customers-as-part-of-its-british-original/ Tue, 11 Jul 2023 02:45:52 +0000 https://www.traveldailymedia.com/?p=833618 The post British Airways to offer ice cream and other treats for customers as part of its “British Original” appeared first on TD (Travel Daily Media) Brand TD.

British Airways is introducing holiday treats for its customers to enjoy this summer, including refreshing ice-cream, pre-take off bubbles in World Traveller Plus, seasonal menus and brand-new inflight entertainment as part of its ongoing commitment to customers.

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British Airways is introducing holiday treats for its customers to enjoy this summer, including refreshing ice-cream, pre-take off bubbles in World Traveller Plus, seasonal menus and brand-new inflight entertainment as part of its ongoing commitment to customers.

The airline is offering complimentary ice cream on daytime flights departing London Heathrow and London Gatwick before 5pm UK time, partnering with fellow British brand, Jude’s, to offer a range of flavours from very vanilla, strawberries and cream, truly chocolate and salted caramel. The treats, produced less than 60 miles from Heathrow in Hampshire, will be available for customers to enjoy over the coming months when travelling in World Traveller Plus (premium economy) and World Traveller (economy)*.

British Airways is also re-introducing sparkling wine in its World Traveller Plus cabin from mid-July as part of its pre-take off drink offering. Those travelling in Club World (business class) can savour a unique glass of British bubbles during their flight with the Balfour Rosé de Noirs, made only from red grapes. This lighter rosé English Sparkling wine is an exclusive blend for British Airways, making it the perfect tipple ahead of summer travels.

The airline is also introducing a rosé blend for the first time in its First cabin. Whispering Angel’s big brother, Rock Angel is making an appearance on board, with more structure and oaky flavours than its younger sibling. Customers travelling on short-haul flights can also get a taste of Château d’Esclans’ creations, as Whispering Angel’s Provence rosé is now available to pre-purchase through the airline’s newly branded High Life Café** (previously Speedbird Café), giving customers the option to taste a hint of summer whether they are travelling to Europe or further afield.

Customers can also enjoy a range of summer-inspired menus across its cabins, available until September. Travellers in First can choose from lighter dishes including a classic prawn cocktail, grilled fillet of Atlantic halibut and British summer staple, berry bread and butter pudding. Meanwhile those travelling in World Traveller Plus can delve into a fresh calamarata pasta followed by a raspberry panna cotta.

British Airways’ Chief Customer Officer, Calum Laming, said: “We know that so many of our customers have been looking forward to their summer holidays, so we’ve added these extra touches in time for summer to make their trips even more special.

‘Each and every one of our customers are unique and have their own original reasons for travelling, so our fantastic colleagues will be on hand to bring some summer joy to our customers, whether they’re visiting family, exploring a new part of the world or heading to the beach for a week in the sunshine.”

Elsewhere, British Airways is also kicking off summer with a wide range of seasonal entertainment content, with its brand-new ‘Summer Fun’ category on its inflight entertainment channel for families and children to enjoy at 35,000ft. Blockbuster movies include Mummies, Luca, Avatar: The Way of Water as well as a special Barbie channel.

For sports fans, the airline has also introduced a dedicated ‘Women in Sport’ movie category, with a wide range of sporting highlights, just in time for the football summer season.

 

 

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British Airways and Heathrow partner with London Wildlife Trust to help protect Hillingdon’s wildlife https://dev.traveldailymedia.com/british-airways-and-heathrow-partner-with-london-wildlife-trust-to-help-protect-hillingdons-wildlife/ Wed, 05 Jul 2023 00:30:13 +0000 https://www.traveldailymedia.com/?p=831638 The post British Airways and Heathrow partner with London Wildlife Trust to help protect Hillingdon’s wildlife appeared first on TD (Travel Daily Media) Brand TD.

British Airways and Heathrow have announced a new partnership with London Wildlife Trust to help protect local wildlife and ensure Hillingdon residents are able to enjoy the abundance of wildlife that surrounds them.

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British Airways and Heathrow have announced a new partnership with London Wildlife Trust to help protect local wildlife and ensure Hillingdon residents are able to enjoy the abundance of wildlife that surrounds them. British Airways and Heathrow are jointly investing in the project, called ‘Connecting with Nature in Hillingdon’, which will help protect and enhance seven nature reserves and country parks in the Hillingdon area. They include Minet Country Park, Cranford Country Park, Huckerby’s Meadows, Yeading Brook Meadows, Ten Acre Wood, Gutteridge Woods, and Ickenham Marsh.

The project will also create volunteering opportunities in the community and build on the great work Hillingdon Council and the Trust are doing to ensure all corners of the community can access and enjoy the green spaces in their local area. Hillingdon has many natural gems where residents and visitors can discover the likes of kingfishers and kestrels along the green lifeline of the Yeading Brook and Crane River.

Conservation work will be delivered with the expertise of London Wildlife Trust and include cattle grazing, path and fence maintenance, habitat restoration and new planting, as well as wildlife surveying.

To monitor progress, a ranger will be recruited to work closely with volunteers to look after the sites, and recruitment for these opportunities will open shortly. Regular events including guided walks and outdoor learning will also be organised, to help reconnect residents.

Mary Brew, Head of Community Investment and Responsible Business at British Airways, said: “At British Airways, we’re incredibly proud of our BA Better World Community Fund, which over the last year has supported more than 170 charities and organisations across the UK. This latest partnership with London Wildlife Trust is another brilliant project we’re delighted to support through the Community Fund. We’re looking forward to seeing ‘Connecting with Nature in Hillingdon’ deliver its programme of community engagement activities and volunteering opportunities across the borough.”

Becky Coffin, Communities and Sustainability Director at Heathrow, said: “We are delighted to support the launch of Connecting with Nature in Hillingdon, helping to protect some of the borough’s most important wildlife sites and allowing the community to reconnect and play their own role in their conservation. Helping projects like this is exactly what our Giving Back Programme is all about, helping to make this area a great place to live and work.”

Richard Barnes, Head of Conservation at London Wildlife Trust said: “This new partnership will enable us to build upon our 40-year investment in Hillingdon with a more ambitious programme of capital works, volunteering and engagement activities on five of our reserves and two of Hillingdon’s; delivering a step change in connecting communities with these sites.”

Cllr Eddie Lavery, Hillingdon Council’s Cabinet Member for Residents’ Services, said: “We’re delighted to see the London Wildlife Trust working with Heathrow and British Airways to bring some welcome improvements to key wildlife sites in the south of our borough.

“We’re committed to creating a green and sustainable borough for residents, so we’re grateful two of Hillingdon’s biggest organisations see the value in protecting and enhancing the greener pockets of our borough to safeguard them for current and future generations.”

 

 

 

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Fuerteventura becomes the fourth Canary island on Ba Euroflyer’s route map https://dev.traveldailymedia.com/fuerteventura-becomes-the-fourth-canary-island-on-ba-euroflyers-route-map/ Thu, 15 Jun 2023 02:33:51 +0000 https://www.traveldailymedia.com/?p=824983 The post Fuerteventura becomes the fourth Canary island on Ba Euroflyer’s route map appeared first on TD (Travel Daily Media) Brand TD.

BA Euroflyer, the wholly owned Gatwick-based subsidiary of British Airways, has added Fuerteventura to its route map.

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BA Euroflyer, the wholly owned Gatwick-based subsidiary of British Airways, has added Fuerteventura to its route map. Launching on 2 November 2023, Fuerteventura will join Tenerife, Lanzarote and Gran Canaria as the fourth Canary Island served by the short-haul airline.

Flights will operate twice weekly on Thursdays and Sundays during the winter season on a mix of A320 and A321 aircraft. A third flight will be introduced on Wednesdays from 28 February 2024.

Fuerteventura is the second largest Canary Island, known for its beautiful beaches, rugged coastline, and vast natural landscapes. It is a popular year-round destination for water sport enthusiasts, with conditions lending themselves to activities including surfing, sailing, and windsurfing.

Return flights will be available from £129. Those booking a Euro Traveller (economy) flight-only ticket before 18 June 2023 can enjoy more than 10% off their fare, with early bird flights available from £114*. Customers who wish to use their Avios can purchase flight-only tickets from just £1 + 27,500 Avios.

British Airways Holidays customers can choose from a wide range of carefully selected hotels, with seven-night flight and hotel packages available from £349 per person. Pay with Avios options start at £1 + 79,500 per person for seven-night holiday packages, with deposits from less than 11,000 Avios per person, based on two people sharing.

Tom Stoddart, BA Euroflyer’s CEO, said: “Adding Fuerteventura means we now fly to the four largest Canary Islands, which are great options for families, couples and friends alike. Fuerteventura enjoys warm weather year-round, so it is a great option for those looking for winter sunshine without travelling further afield.”

Flights also include a Club Europe (business class) option, including pre-flight lounge access, more personal space, a full meal with drinks from the bar, and additional baggage allowance.

Fuerteventura is the seventh new service to be added to BA Euroflyer’s route network this year. The airline recently announced new summer flights to Montpellier, Corfu, Mykonos and Salzburg in addition to new winter services to Sharm El Sheikh and Innsbruck.

*Limited availability. For travel on selected dates between 29.10.23 and 27.03.24. Black-out dates apply.

Fuerteventura Airport (FUE) from London Gatwick (LGW)

All times are local

Days of week Flight number Departing LGW Arriving FUE Flight number Departing FUE Arriving LGW
Thursday BA2710 07:10 11:30 BA2711 12:20 16:45
Sunday BA2710 07:10 11:30 BA2711 12:45 17:10
Wednesday from 28 Feb 2024 BA2710 09:05 13:25 BA2711 14:10 18:35

 

 

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British Airways touches down in Cincinnati https://dev.traveldailymedia.com/british-airways-touches-down-in-cincinnati/ Mon, 12 Jun 2023 01:00:22 +0000 https://www.traveldailymedia.com/?p=821609 The post British Airways touches down in Cincinnati appeared first on TD (Travel Daily Media) Brand TD.

British Airways has officially arrived at Cincinnati/Northern Kentucky International Airport (CVG) with the airline’s inaugural flight from London Heathrow Airport (LHR) touching down just after 7:30 p.m. local time on June 5, 2023.

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British Airways has officially arrived at Cincinnati/Northern Kentucky International Airport (CVG) with the airline’s inaugural flight from London Heathrow Airport (LHR) touching down just after 7:30 p.m. local time on June 5, 2023. The Ohio city becomes the 27th American destination served by British Airways and further advances the United Kingdom flag carrier’s position as the largest overseas airline in the United States.

The inaugural flight received a warm welcome as it taxied to stand. British-themed refreshments were served by the departure gate and departing customers were entertained by musicians and performers.

The central Cincinnati metropolitan area – straddling the Ohio River – is spread across southwestern Ohio, northern Kentucky and extends into portions of southeastern Indiana. This unique positioning introduces British Airways’ superior service to a new region of the United States, home to more than 11 million people within a 120-mile radius of Cincinnati’s airport.

“When we look at the Cincinnati region we see a vibrant part of the U.S. with a great mix of business and leisure travellers who have long asked for more international service and global connectivity, which is what made it so attractive to us and why we’re confident this new route will be a success,” said Neil Chernoff, British Airways Director of Networks and Alliances. “Our incredibly positive and welcoming conversations with the airport team, the business development community and tourism partners – combined with all the region has to offer visitors from outside the U.S. – were a clear sign that Cincinnati was the right place to expand our flying in America.”

Cincinnati-based customers are now just a convenient non-stop flight away from the U.K.’s capital city and all the iconic landmarks and attractions London has to offer. From some of the most well-known like ‘Big Ben’, Westminster Abbey, Tower Bridge and Buckingham Palace to hip hot spots like Borough Market, Shoreditch, Battersea and Notting Hill, there’s something for every kind of explorer. Cincinnati’s corporate community also benefit from service to one of the world’s key business centres.

Additionally, British Airways offers convenient connections onward from its home at London Heathrow’s Terminal 5 to nearly 200 destinations in 65 countries around the world, including routes with its partnership airlines. The arrival of British Airways links Cincinnati to the globe unlike any other airline in the region.

Candace McGraw, Chief Executive Officer, CVG Airport, said: “We are thrilled this day has come when CVG has non-stop service to and from London Heathrow. This flight offers tremendous growth opportunities for business travel, economic development, and tourism between the UK and our region. We are grateful to our partners in Ohio and Kentucky who have supported this flight that will benefit travellers for years to come. I offer a personal thanks to our new friends at British Airways for this opportunity.”

British Airways customers arriving in Cincinnati – where the airport welcomed more than six million travellers in 2021 – will be met with a city and region in the U.S. packed with things to do. The city itself is home to a variety of sports teams, performing arts venues, museums and parks. Unique neighborhoods like Over-the-Rhine and Covington, offer an eclectic mix of restaurants, breweries, cocktail bars and art galleries. And for a taste of history and fine spirits, a trip along Kentucky’s Bourbon Trail – which stretches south into the central region of the state – offers visitors a uniquely American experience.

Service between Cincinnati and London operates five times weekly during the current summer flying season and four times weekly during the winter flying season. The all-new new non-stop flights will be flown by various aircraft in the British Airway fleet including the Boeing 777 and Boeing 787. All aircraft serving Cincinnati offer a variety of quintessentially British onboard experiences with three distinct cabins – Club World (business), World Traveller Plus (premium economy) and World Traveller (economy).

 

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British Airways announces exclusive new Whispering Angel lounge bar at Heathrow terminal 5 https://dev.traveldailymedia.com/british-airways-announces-exclusive-new-whispering-angel-lounge-bar-at-heathrow-terminal-5/ Sun, 11 Jun 2023 03:30:19 +0000 https://www.traveldailymedia.com/?p=821215 The post British Airways announces exclusive new Whispering Angel lounge bar at Heathrow terminal 5 appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced plans for an exclusive Whispering Angel lounge bar, becoming the first airline to have a bespoke bar dedicated to the famed rosé wine. 

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British Airways has announced plans for an exclusive Whispering Angel lounge bar, becoming the first airline to have a bespoke bar dedicated to the famed rosé wine. The bespoke bar, which will exclusively offer Caves d’Esclans’ Whispering Angel rosé, will be located in the airline’s lounge at Terminal 5 B at London Heathrow – often referred to as one of Heathrow’s best kept secrets.

The bar, coloured pale pink to emulate the light tones of the rosé served, is expected to open this summer. The opening will coincide with a refresh of the airline’s B gates lounge which will include new and reupholstered furniture, as well as a refreshed layout.

Across the rest of the airline’s Club (business class) lounges at Heathrow and Gatwick, eligible British Airways’ customers can enjoy The Pale rosé, which is produced by the same winemakers as Whispering Angel. Whispering Angel is currently available in British Airways’ First and Club (business class) lounges.

Château d’Esclans’ Whispering Angel boasts a delicate Provençal pink hue, spoiling customer with sun-kissed creamy flavours of peach and raspberries, with refreshing citrus undertones and a smooth, dry finish.

Calum Laming, British Airways’ Chief Customer Officer, said: “Our customers are already telling us how much they enjoy the Whispering Angel rosé we are serving in our lounges, so we are thrilled to be opening an exclusive Whispering Angel bar. We truly believe this will be a massive hit with customers and we are excited that its introduction will coincide with a newly refurbished lounge in the satellite at London Heathrow Terminal 5 B gates.”

Chateau d’Esclans Team said: “Whispering Angel is incredibly proud to be working in partnership with British Airways. We are extremely excited to launch this beautiful bar and look forward to being able to offer British Airways’ customers a delicious glass of rosé before they fly.”

The bar is part of British Airways’ continued elevation of its drinks offering, following the appointment of a full time Master of Wine – one of only 415 Masters of Wine in the world and believed to be the only one appointed by an airline. March 2023 saw the introduction of four new English sparkling wines served on board. The four English Sparkling wine options are available on a quarterly rotation, changing every three months. Rich in variety, customers will be able to choose from two sparkling options when travelling in Club World, including the current Champagne resident Heidsieck & Co. Monopole Silver Top Non-Vintage Champagne, and now an exclusive English Sparkling wine option.

On board, the current English Sparkling is Digby Fine English Brut NV, and from July the airline will serve the Balfour Rosé de Noirs, grown on the Balfour Hush Heath Estate in Kent, and made only from red grapes. This lighter rosé sparkling wine is an exclusive blend for British Airways, making it only available at 35,000ft for customers in the airline’s Club World cabin.

From October, Simpsons Chalklands Cuvee Brut NV, also from Kent will be available for three months, so customer can end the year with a toast. Looking to the new year, from January 2024, customers can try Wiston Estate Brut NV from the South Downs, is refreshing in flavour, with citrus and toasty notes.

 

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British Airways has launched flights between London Heathrow and Istanbul Sabiha Gökçen https://dev.traveldailymedia.com/british-airways-has-launched-flights-between-london-heathrow-and-istanbul-sabiha-gokcen/ Mon, 05 Jun 2023 01:45:47 +0000 https://www.traveldailymedia.com/?p=819073 The post British Airways has launched flights between London Heathrow and Istanbul Sabiha Gökçen appeared first on TD (Travel Daily Media) Brand TD.

Istanbul Sabiha Gökçen has become the latest destination to join British Airways’ network, with the inaugural flight touching down on the Anatolian side of Istanbul on Thursday 1 June 2023. 

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Istanbul Sabiha Gökçen has become the latest destination to join British Airways’ network, with the inaugural flight touching down on the Anatolian side of Istanbul on Thursday 1 June 2023. The new route between London Heathrow (LHR) and Istanbul Sabiha Gökçen (SAW) will operate four times per week on Mondays, Thursdays, Fridays and Sundays on a mix of A320 and A321 aircraft.

Increasing connectivities from Istanbul
Sabiha Gökçen Airport has become a hub adding three more destinations this June to its extensive network. These include London Heathrow (LHR), Rhodes (RHO) and Mytilene (MJT), Greece.

Sabiha Gökçen serves 154 destinations located across 51 countries via flights operated by 45 airlines. The first four months of 2023 saw the City Airport handle almost 14 million passenger movements.

To celebrate the airport’s namesake, the world’s first female fighter pilot, Sabiha Gökçen herself, British Airways opted for an all-female flight crew, with Captain Jessica Telford and First Officer Kerry Bennett operating the inaugural flight.

British Airways’ Head of Corporate Sales in Europe, Elisabeth Ruff said: “As we continue our investment programme into new products, services, and technology, we’re excited to open up even greater connectivity between two of the world’s leading cities, Istanbul and London.”

Berk Albayrak, CEO, Sabiha Gökçen Airport, said: “British Airways has become the 45th airline to operate to Sabiha Gökçen and now our passengers can benefit from its extensive global route network. British Airways serves 200 destinations in more than 65 countries and with their large fleet and renowned services, the addition of this route will undoubtedly further enhance the travel experience of our guests.”

Return fares start from £368 in Club Europe (British Airways’ business class cabin) and £130 in Euro Traveller (economy). British Airways customers have access to one of the world’s most extensive flight networks, both domestically and internationally, offering flights to and from central airports at convenient times and through its sustainability programme, BA Better World, the airline is committed to achieving net zero carbon emissions by 2050.

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British Airways unveils five new Avios-only flights, including Easter Holiday Travel https://dev.traveldailymedia.com/british-airways-unveils-five-new-avios-only-flights-including-easter-holiday-travel/ Fri, 26 May 2023 01:15:47 +0000 https://www.traveldailymedia.com/?p=812679 The post British Airways unveils five new Avios-only flights, including Easter Holiday Travel appeared first on TD (Travel Daily Media) Brand TD.

British Airways unveiled its next Avios-Only flights today, opening up hundreds of additional reward seats over the 2024 Easter period.

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British Airways unveiled its next Avios-Only flights today, opening up hundreds of additional reward seats over the 2024 Easter period. The first Avios-Only flights were revealed last month, on which 100% of the seats are exclusively available to Executive Club Members as Reward Seats. The first two, to Sharm El Sheikh in November 2023 and Geneva in February 2024, were both snapped up by Members in less than 24 hours.

Following the success, British Airways has opened five more return journeys that will operate as Avios-Only flights in 2023 and 2024. Members will have the opportunity to travel on both Avios-Only flights or combine them with other available travel dates.

Route Outbound date Inbound date
London Gatwick to Las Palmas 15 November 2023 22 November 2023
London Gatwick to Lanzarote 4 December 2023 11 December 2023
London Heathrow to Barcelona 29 March 2024 7 April 2024
London Heathrow to Nice 29 March 2024 7 April 2024
London Gatwick to Tenerife 29 March 2024 7 April 2024

Reward Seats are those that can be purchased using Avios at static rates. British Airways guarantees a minimum of 12 and 14 Reward Seats on all other short and long-haul flights respectively as standard, whereas Avios-Only flights mean that every seat is available to purchase using Avios. Members booking the Avios-Only flight can do so in any cabin as they normally would through ba.com.

Customers with British Airways American Express Credit Cards will also be able to use their Companion Vouchers on the Avios-Only flights, entitling them to a second seat for just the taxes and charges, or half the amount of Avios.

 

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British Airways launches flight and holiday sale https://dev.traveldailymedia.com/british-airways-launches-flight-and-holiday-sale/ Fri, 12 May 2023 06:38:44 +0000 https://www.traveldailymedia.com/?p=796522 The post British Airways launches flight and holiday sale appeared first on TD (Travel Daily Media) Brand TD.

British Airways and British Airways Holidays launched their Original Sale today, offering flight and holiday savings for travel throughout 2023 and 2024.

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British Airways and British Airways Holidays launched their Original Sale today, offering flight and holiday savings for travel throughout 2023 and 2024.

Running from 11 – 30 May 2023, the sale features both short and long-haul destinations, with highlights including European beach holidays from £279pp, New York city breaks £449pp and Caribbean resort stays from £579pp.

Flight only
Travellers looking for transatlantic flight-only options can book return flights to New York from £352, Orlando from £355, and open the door to new destination, Cincinnati, from £499. Those heading east can enjoy return flights to Dubai from £449.

In addition, customers who book World Traveller (long-haul economy) will have the option to upgrade to World Traveller Plus (premium economy) from an extra £199 return. The option means that those on long-haul flights can upgrade to enjoy wider seats and more legroom, two meals and a complimentary bar service, priority boarding, more luggage allowance and a stylish amenity kit made from recycled plastic bottles.

Executive Club members also have the option to save Avios, with examples including return flights to Orlando from £165 + 42,900 Avios and Dubai from £209 + 55,000 Avios.

Holiday packages
British Airways Holidays is offering a wide range of enticing holiday packages for customers booking their flight and hotel together. Those jetting off to far flung destinations in the Caribbean can enjoy week-long holidays to St Kitts from £579pp, St Lucia from £729pp and Barbados from £679pp.

Three-night breaks to Dubai are available from £499pp, while you can bag a seven-night holiday to Marrakesh from £279pp. Closer to home, customers can soak up the sun in Tenerife for £279pp, the Algarve for seven nights for £219pp plus Malta and Corfu from £289pp.

Claire Bentley, Managing Director or British Airways Holidays said: “We are thrilled to announce our holidays sale to popular travel destinations. Whether you want a short getaway or a long-awaited trip to see family and friends, we have offers to suit all. We continue to strive to give our customers as much choice, flexibility and value as possible.”

Book by 16 May to save up to an extra £300:

Book a flight + hotel or flight + car holiday in the sale and make the following additional savings:

  • £300 extra discount with a minimum spend of £10,000 per booking (F+H only)
  • £200 extra discount with a minimum spend of £5,000 per booking (F+H only)
  • £100 extra discount with a minimum spend of £2,500 per booking
  • £50 extra discount with a minimum spend of £1,250 per booking
  • £25 extra discount with a minimum spend of £650 per booking (F+C only)

 

 

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British Airways joins forces with VisitBritain to welcome visitors for the coronation https://dev.traveldailymedia.com/british-airways-joins-forces-with-visitbritain-to-welcome-visitors-for-the-coronation/ Thu, 04 May 2023 03:24:38 +0000 https://www.traveldailymedia.com/?p=791033 The post British Airways joins forces with VisitBritain to welcome visitors for the coronation appeared first on TD (Travel Daily Media) Brand TD.

As Britain and the Commonwealth look forward to celebrating the Coronation of His Majesty the King and Her Majesty the Queen Consort this weekend, British Airways will be celebrating with customers and colleagues both on the ground and at 35,000 feet.

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As Britain and the Commonwealth look forward to celebrating the Coronation of His Majesty the King and Her Majesty the Queen Consort this weekend, British Airways will be celebrating with customers and colleagues both on the ground and at 35,000 feet.

As the United Kingdom welcomes visitors from across the world for a weekend of celebrations, British Airways and VisitBritain have partnered to give visitors a ‘a royal welcome’ with a mural painted on the London Heathrow flight path. The piece of art is 47m by 64m and is located in Thornbury Park in Hounslow. Customers landing into London Heathrow runway 27L will be able to see it on the right-hand side of the aircraft just before touching down at the London hub. The flowers on the artwork were designed by children at a local holiday club, Fun Fest Hounslow. The two young artists, sisters Jasmine Prajapati and Raya Prajapati, aged 9 and 12 respectively, sketched the designs around the theme of ’a natural world’ which is a passion of the King’s and a key theme of the King’s Coronation emblem.

Celebratory flight crewed by colleagues called Charles and Camilla
Elsewhere on Friday 5 May, the BA059 from Heathrow to Cape Town, a commonwealth member state, will be crewed by colleagues with variants of the name Charles and Camilla. Customers on board this unique flight will be looked after by a team of 10 cabin crew included three people called Camilla, five called Charles, a Kamila and a Millie. The 777-200 aircraft will be flown by three pilots called Charles.

Royal treatment for customers
On the day of the Coronation itself, British Airways will be offering customers with surnames ‘King’ and ‘Queen’ travelling from Gatwick and Heathrow the chance to kick off their trip in style with lounge access prior to their flights. Customers at Heathrow will be invited to use the First Wing and First Lounge, at Gatwick, customers will be invited to use the First Lounge.

At 35,000 feet, the airline will be marking the historic occasion on 6 May by offering customers across all cabins travelling from Heathrow and Gatwick, Joe&Seph’s Eton Mess bespoke popcorn designed exclusively for British Airways. The airline has worked with its caterers to design Coronation-themed desserts which will feature on board flights from Heathrow and Gatwick. The special desserts include a bespoke lemon and white chocolate Coronation tart, an afternoon tea with a trio of royal desserts and a lemon and white chocolate mousse topped with a chocolate crown, inspired by King Charles’ well-known love of lemon cream. Customers will be able to enjoy these royal treats while watching a live stream of the Coronation on board, which is free to access through customers’ personal electronic devices and available to all customers travelling with British Airways on WiFi enabled aircraft.

Lisa Tremble, British Airways’ Chief Corporate Affairs Officer, said “We are excited to be able to celebrate this significant moment in history. As Britain’s flag carrier, we are proud to be welcoming visitors to our home and celebrating with our customers on board, offering a selection of Coronation-themed surprises to mark the occasion. We are also celebrating with our fantastic colleagues across our airports and offices and crewing a flight full of colleagues called Charles and Camilla, so it will definitely be a weekend we won’t forget!”

The Big Help Out and Prince’s Trust
Elsewhere, British Airways is proud to be an official business sponsor of The Big Help Out, a voluntary initiative aimed at raising awareness and providing volunteering opportunities for people throughout the UK. The airline will be encouraging its colleagues to volunteer to help some of the incredible charities The Big Help Out supports.

Last month, as part of British Airways’ partnership with The Prince’s Trust, the airline ran a three week ‘Get into Aviation Programme’, a course aimed at helping young people improve their employability skills and gain practical first-hand experience of the workplace. The airline’s programme focused on encouraging 18-30 year olds from disadvantaged backgrounds to consider a career in aviation. A number of young adults joined the scheme, which included confidence-building sessions and work experience days in their chosen area and following the completion of the programme, 11 young people were offered a space on one of British Airways apprenticeship schemes.

 

 

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British Airways launches Avios-Only flights https://dev.traveldailymedia.com/british-airways-launches-avios-only-flights/ Fri, 14 Apr 2023 06:32:38 +0000 https://www.traveldailymedia.com/?p=786472 The post British Airways launches Avios-Only flights appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched its first Avios-Only flights, on which 100% of the seats are exclusively available to Executive Club Members as Reward Seats. 

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Sharm El Sheikh

British Airways has launched its first Avios-Only flights, on which 100% of the seats are exclusively available to Executive Club Members as Reward Seats. The first Avios-Only flight will be the inaugural flight from London Gatwick to Sharm El Sheikh on 3 November 2023, followed by a selection of flights from London Heathrow to Geneva in February and March 2024. More routes will be announced throughout 2023

Return flights to Sharm El Sheikh will be from as little as £1 + 27,500 Avios per person, with an option to reduce this even further with a Companion Voucher. Club Europe (business class) fares start from £1 + 48,500 Avios. The Egyptian holiday hotspot recently became the latest addition to the network of British Airways’ London Gatwick-based subsidiary, BA Euroflyer.

Following this, the next Avios-Only flights will be the BA728 from London Heathrow to Geneva on the dates below. Flights will be from £1 + 18,500 Avios per person, with options from £1 + 30,000 Avios in Club Europe. The respective BA729 return flights will operate as Avios-Only flights a week later.

  • 10 February 2024
  • 17 February 2024
  • 24 February 2024
  • 02 March 2024

Reward Seats are those that can be purchased using Avios at static rates. British Airways guarantees a minimum of 12 and 14 Reward Seats on short and long-haul flights respectively, and this will be the first flight with every seat available to purchase using Avios. Members booking the Avios-Only flight can do so in any cabin as they normally would through ba.com, with a selection of return options available as Reward Seats.

Ian Romanis said: “We are always looking for new ways to reward our loyal customers and offer value wherever we can, which is why we are excited about this brand-new option for Members. Sharm El Sheikh and Geneva will be the first of several flights as we roll more out in 2024.”

Tom Stoddart, BA Euroflyer’s CEO, said: “We are proud to be operating British Airways’ first Avios-Only flight. BA Euroflyer is the only short-haul carrier based at Gatwick to offer a loyalty programme, and now we’re offering more value and choice than ever for our Members.”

The new Sharm El Sheikh route will be operated by BA Euroflyer three times per week throughout the winter season, with a fourth service on Saturdays until 15 December 2023.

 

 

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British Airways becomes the first airline in the UK to launch a visual guide to flying https://dev.traveldailymedia.com/british-airways-becomes-the-first-airline-in-the-uk-to-launch-a-visual-guide-to-flying/ Fri, 31 Mar 2023 03:37:25 +0000 https://www.traveldailymedia.com/?p=782417 The post British Airways becomes the first airline in the UK to launch a visual guide to flying appeared first on TD (Travel Daily Media) Brand TD.

To mark World Autism Acceptance Week, British Airways has announced a partnership with Learning Rose, an organisation that develops support material for people with autism.

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To mark World Autism Acceptance Week, British Airways has announced a partnership with Learning Rose, an organisation that develops support material for people with autism.

Through the partnership, British Airways has become the first airline in the UK to produce a Visual Guide to Flying. The Visual Guide is endorsed by the National Autistic Society and is designed to help customers prepare for their trip and make them feel as comfortable as possible during their journey. Each section of the guide, which can be downloaded from ba.com, describes a different part of the flying experience, using simple icons and text to describe the sights, sounds and smells passengers can expect. The Visual Guide is the first initiative as part of the airline’s partnership with Learning Rose.

In addition to the Visual Guide, the partnership also includes colleague training and support and bespoke colleague consultation sessions to ensure the airline’s staff have help on hand to always ensure best practice.

Learning Rose was founded by Rebecca Taylor, whose son has autism, mitigated echolalia and sensory modulation dysfunction. Rebecca previously worked at British Airways as cabin crew, before founding Learning Rose to help others gain a better understanding of autism through designing support materials to enhance the lives of those with autism and other disabilities.

Rebecca Taylor, Founder of Learning Rose, said: “I am really proud to partner with British Airways to create a newly updated and expanded Visual Guide and provide additional training and support for the airline’s colleagues. I know from both my experience working as cabin crew and from travelling with my son that flying can sometimes be overwhelming for people with autism, so I am delighted to be working with British Airways to help ease any travel anxieties that people with autism may face.”

Calum Laming, Chief Customer Officer at British Airways said: “At British Airways we welcome more than half a million customers who require special assistance each year and we’re fully committed to making sure our service is accessible to all. We’re always looking for ways to improve the experience for customers with visible and non-visible disabilities. Our partnership with Learning Rose is just one of the many initiatives we have in place to make flying as stress-free as possible and we’re looking forward to further strengthening and enhancing our partnership going forward.”

British Airways was the first UK airline to be awarded the renowned Autism Friendly Award by the National Autistic Society and the first to formally recognise the sunflower lanyard scheme, partnering with Hidden Disabilities Sunflower.

Customers are able to liaise with the airline’s specialist accessibility team to ensure every journey taken is as straightforward and stress-free as possible. The dedicated customer care team can discuss and arrange appropriate assistance for each individual, whether this be assistance through the airport and on board, pre-allocation of seats or updating a booking to ensure cabin and ground crew are aware of any support that customers may require.

Customers also have the option to add any requirements to their booking in advance of travelling through the ‘Manage My Booking’ tool on ba.com and there are dedicated check-in areas at London Heathrow Airport for those requiring additional assistance.

 

 

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British Airways touches down in Aruba and Guyana https://dev.traveldailymedia.com/british-airways-touches-down-in-aruba-and-guyana/ Thu, 30 Mar 2023 08:15:34 +0000 https://www.traveldailymedia.com/?p=782246 The post British Airways touches down in Aruba and Guyana appeared first on TD (Travel Daily Media) Brand TD.

Aruba and Guyana have become the latest destinations to join British Airways’ network, with inaugural flights arriving to a warm welcome in the destinations’ respective capital cities.

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Aruba and Guyana have become the latest destinations to join British Airways’ network, with inaugural flights arriving to a warm welcome in the destinations’ respective capital cities. British Airways operates more routes to the Caribbean and Mexico than any other UK airline, with Aruba and Guyana bringing the total number of destinations served in the region to 17.

Flight BA2157 departed London Gatwick (LGW) at 10:00 on Sunday 26 March and touched down at Queen Beatrix International Airport (AUA) in Oranjestad, Aruba at 17:00 local time. The brand-new route will operate twice weekly via Antigua on Thursdays and Sundays.

Having been born and raised in Aruba, this new route is a personal one for British Airways cabin crew member Arelis Spanner, who flew on the inaugural BA2157. She said: “This is such a special day – I’m so proud that British Airways is flying to my home country and to be able to travel on the inaugural flight has been an amazing homecoming.”

The following day on Monday 27 March, flight BA2159 departed London Gatwick at 11:35, landing at Cheddi Jagan International Airport (GEO) in Georgetown, Guyana at 19:50 local time. This was the first of a twice weekly flight, operating via St Lucia on Mondays and Thursdays.

The flight was operated by Captain Marc Chan whose father was born in Guyana and, like Marc, also a British Airways captain. He said: “My father was a BOAC and British Airways captain from 1968 until 1999. He used to look up as a small boy from the jungle at the silver BOAC jets flying high above and dreamed of one day becoming a pilot. My father, Michael Chan-Choong, was the first Guyanese pilot in BOAC. More than 50 years later I am very proud to help launch the inaugural service to Georgetown with my co-pilot Alan Brooks who has Caribbean heritage. It will mark my first steps onto the land of my father and is one of the highlights of my flying career.”

Both routes will operate on a Boeing 777-200 aircraft, with three cabins for customers to choose from: Club (business), World Traveller Plus (premium economy) and World Traveller (economy).

 

 

 

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British Airways adds a touch of sparkle to Its Club World Cabin with New English Wines https://dev.traveldailymedia.com/british-airways-adds-a-touch-of-sparkle-to-its-club-world-cabin-with-new-english-wines/ Tue, 28 Mar 2023 04:37:17 +0000 https://www.traveldailymedia.com/?p=781688 The post British Airways adds a touch of sparkle to Its Club World Cabin with New English Wines appeared first on TD (Travel Daily Media) Brand TD.

British Airways has introduced award-winning English Sparkling wines in its Club World (business class) cabin so customers can enjoy the ‘best of British’ bubbles at 35,000ft.

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British Airways has introduced award-winning English Sparkling wines in its Club World (business class) cabin so customers can enjoy the ‘best of British’ bubbles at 35,000ft.

The airline’s Master of Wine has worked carefully with several award-winning wineries to source, taste and select a range of English Sparkling wines for customers to sample in the comfort of their seat. The introduction of four English Sparkling wines in Club World will be a first for the airline, previously only available in the airline’s First cabin with Hattingley Valley from Hampshire.

The four English Sparkling wine options will be available on a rotational basis, changing every three months. This means that customers will be able to choose from two sparkling options when travelling in Club World, including the current Champagne resident Heidsieck & Co. Monopole Silver Top Non-Vintage Champagne, and now an exclusive English Sparkling wine option.

The first English Sparkling wine will be the Digby Fine English Brut NV, which has over three years’ maturation, giving it great complexity and finesse for customers to savour. This wine pairs well with delicate dishes on the airline’s Club World menu, such as the grilled cod with sweet potato mousseline, mozzarella mezzaluna or an after-dinner selection of cheeses.

From July, the airline will serve the Balfour Rosé de Noirs, grown on the Balfour Hush Heath Estate in Kent, and made only from red grapes. This lighter rosé sparkling wine is an exclusive blend for British Airways, making it only available at 35,000ft for customers in the airline’s Club World cabin.

Later in the year, Simpsons Chalklands Cuvee Brut NV, from Kent will be available from October for three months. This epitomises English elegance and is pale gold in colour, with delicate notes of crisp green apple. Finally, Wiston Estate Brut NV from the South Downs, is refreshing in flavour, with citrus and toasty notes and available for customers to try in the airline’s Club World cabin from January 2024.

British Airways’ Director of Onboard Experience, Sajida Ismail, said: “We know English Sparkling wines have attracted international acclaim over the years and are only growing in popularity, so we’re really excited to offer our customers English Sparkling wines in our Club World cabin.

“We’re really proud to work with four of the very best wine producers across England to celebrate British provenance and bring exclusive sparkling options for customers to try for themselves on board.”

The airline continues to spotlight a destination through its premium wine selection, celebrating a different destination in its network each quarter. In April, the airline will spotlight wines from the regions surrounding the city of Porto, Portugal, in its Club World and First cabins, including Anselmo Mendes’ Muros Antigos Loureiro Vinho Verde and Casa Ferreirinha’s Callabriga Douro.

Elsewhere, British Airways continues to elevate its drinks portfolio with the launch of Whispering Angel Provence Rosé and The Pale, curated from the same Château d’Esclans vineyards. Customers can enjoy these varieties across its lounges at London Heathrow and London Gatwick.

British Airways recently introduced new seasonal menus across its cabins to celebrate Valentine’s Day and promote the best of British cuisine, and is launching Easter and Eid menus over the coming weeks. The airline has also been trialling menu variations and service styles with the airline’s cabin crew to ensure they meet customers’ expectations.

 

 

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‘Ask Britain Anything’ launched by British Airways and VisitBritain showcasing modern Britain in 2023 https://dev.traveldailymedia.com/ask-britain-anything-launched-by-british-airways-and-visitbritain-showcasing-modern-britain-in-2023/ Mon, 20 Mar 2023 01:30:37 +0000 https://www.traveldailymedia.com/?p=779771 The post ‘Ask Britain Anything’ launched by British Airways and VisitBritain showcasing modern Britain in 2023 appeared first on TD (Travel Daily Media) Brand TD.

British Airways and VisitBritain have joined forces in a new campaign that gives an insider’s view on modern Britain, with all its vibrancy and warmth, to inspire US visitors to book their next visit.

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The US has always been curious about British culture, but how well do Americans truly know the British? British Airways and VisitBritain have joined forces in a new campaign that gives an insider’s view on modern Britain, with all its vibrancy and warmth, to inspire US visitors to book their next visit.

The campaign ‘Ask Britain Anything’, created with Uncommon Creative Studio, takes a deep dive into 50 of Americans’ most-searched online questions about the UK and puts these directly to British people to respond.

Some of the most-searched questions by Americans included: What are British people like? Why do British people like queuing? Why travel to Britain? What do British people eat for breakfast? Is all British food beige? And, what do British people mean when they say ‘hello love’?

The new campaign, which launches this week across the US via connected television and social media, sees British Airways’ colleagues alongside people from across Britain answer some of these burning questions. Behind the campaign’s humor is a ‘bird’s-eye’ view of modern British society, with its unique people, cultures and quirks that make Britain such a special place to live and visit.

“The most surprising question was about British food being beige. I’ve been debating it among my friends ever since!” said British Airways Inflight Manager Jason Consiglio, who took part in the campaign. “Answering these questions gave me a chance to recognize how much I love being British, and the confidence to say how great we really are. We’re a beautiful country that champions traditions, cultures and people. I could not be happier to represent Britain, and British Airways, in this campaign.”

British Airways Director of Marketing Hamish McVey said: “Everyone knows about Britain’s vibrant cities, historical sites and beautiful landscapes. But there is a curiosity around British culture – now more than ever. We’re incredibly proud of this campaign, which dispels the stereotypes, sheds light on who we truly are and why you should visit to get to know us better. And what better place to immerse yourself in the British spirit than on a British Airways flight.”

VisitBritain Executive VP for The Americas, Australia and New Zealand Paul Gauger said:“We are delighted to launch this fun and engaging campaign, inviting our visitors to ‘Ask Britain Anything’ and extending a warm welcome to the US, Britain’s largest and most valuable inbound visitor market. By telling the story of our dynamic destinations and diverse culture, we’re inspiring visitors from the US to explore further, stay longer and discover the new and surprising experiences to be had in Britain all year-round.”

The campaign includes a series of 12 unique and original films. More than 70 individuals were interviewed to take part in the series from across the UK’s nations and regions. The cast included a Welsh rapper, an NHS neurosurgeon, Liverpudlian firefighters and a Scottish astrologer, to name a few, as well as British Airways colleagues. A selection of the original films is available to view online through the campaign’s landing page at BA.com/visitbritain.

The British Airways and VisitBritain’s ‘Ask Britain Anything’ campaign is part of the UK Government’s GREAT Britain global campaign.

 

 

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British Airways and American Airlines unveil Bridge Bar https://dev.traveldailymedia.com/british-airways-and-american-airlines-unveil-bridge-bar/ Fri, 10 Mar 2023 07:22:29 +0000 https://www.traveldailymedia.com/?p=777870 The post British Airways and American Airlines unveil Bridge Bar appeared first on TD (Travel Daily Media) Brand TD.

British Airways and American Airlines are further enhancing the newly renovated Terminal 8 at JFK airport with the unveiling of the first of its kind, Bridge Bar.

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British Airways and American Airlines are further enhancing the newly renovated Terminal 8 at JFK airport with the unveiling of the first of its kind, Bridge Bar.  Featuring a variety of non-alcoholic and spirited cocktails, including Aviation American Gin and Betty Buzz, the premium bar will be part of the Greenwich Lounge experience, within the joint premium Lounges offered by the two airline partners.

The new Bridge Bar is designed to celebrate the love of flying and offers customers a place to relax pre-flight, while enjoying delicious cocktails and mocktails. The cocktail menu features a variety of alcohol and non-alcoholic cocktails, including Aviation American Gin which infuses a blend of botanicals and is fronted by actor Ryan Reynolds; and Betty Buzz, a range of non-alcoholic sparkling mixers founded by actress Blake Lively.

Betty Buzz prides itself on using clean ingredients like real juice and no artificial flavours, colours or sweeteners. Menu creations include drinks featuring one of five Betty Buzz flavors such as the tasty ‘Blushing Betty’ and the sparkling ‘Adventure Awaits’. Customers can also enjoy a range of non-alcoholic or spirited Aviation American Gin cocktail creations at their leisure.

Betty Buzz Founder Blake Lively said: “We are thrilled to continue our partnership with the entire British Airways and American Airlines crew, as we celebrate the opening of this beautiful new lounge.”

Calum Laming, British Airways’ Chief Customer Officer, said: “Following our recent investment in our new JFK lounges – Chelsea and Soho – we are excited to unveil a new experience in the Greenwich Lounge. With Betty Buzz and Aviation American Gin, we have created the perfect space for customers to relax pre-flight, offering a varied and delicious cocktail selection and flavours to suit every taste.”

The guest journey through the Greenwich Lounge experience culminates in the Bridge Bar’s open space that transports select customers to the Golden Age of Travel. The space has been created to offer a rich and sophisticated take on mid-century modern design with a classic 1960’s feel.

“We understand travellers are looking for a customized travel experience that starts on the ground and our joint premium lounges with British Airways give our customers the opportunity to do so,” said Kim Cisek, Vice President of Customer Experience at American Airlines. “The opening of the Bridge Bar and Tasting Room is the latest piece of our premium lounge experience at JFK.”

The Greenwich Lounge experience is part of the American Airlines and British Airways joint premium Lounges at New York’s John F. Kennedy International Airport, Terminal 8. The lounge now also features the new Tasting Room, formerly known as the Flagship® First Dining space.  It features a soft refresh featuring a high-end tap room, making visitors feel like they are inside a beer tavern. Brooklyn Brewery, the Brooklyn-based leading global independent craft brewer and a pioneer of the American craft beer revolution is the first brand featured in the space. Customers can relax and sip on an array of Brooklyn Brewery products, including beers on draft, and beer flights ahead of their travels. A lighter fare menu is also available to enjoy with their beer pairings including Beer Braised Bratwurst, French Onion Grilled Cheese, and a Beer Float dessert.

The Greenwich Lounge experience is accessible to British Airways Club customers, American Airlines customers traveling on Flagship Business and AAdvantage members with AAdvantage Platinum status who are traveling on Flagship Long Haul International itineraries, and oneworld Sapphire and oneworld Business Class customers.

 

 

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British Airways codeshares with Airlink https://dev.traveldailymedia.com/british-airways-codeshares-with-airlink/ Thu, 09 Feb 2023 01:15:03 +0000 https://www.traveldailymedia.com/?p=770773 The post British Airways codeshares with Airlink appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced a codeshare partnership with Airlink, improving connectivity between the UK, Europe, North America and more than 15 destinations in Southern Africa. 

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British Airways has announced a codeshare partnership with Airlink, improving connectivity between the UK, Europe, North America and more than 15 destinations in Southern Africa. With bases in Johannesburg, Cape Town, and Durban in South Africa, Airlink is a premium regional airline with a wide-reaching network of cities in 14 countries, including South Africa, Zimbabwe, Zambia and Namibia.

The agreement means British Airways’ customers travelling from or transiting through London will be able to connect to their final destination via Cape Town or Johannesburg on a single ticket.  This will offer more choice and flexibility for those travelling on to one of 18 towns and cities, such as Windhoek in Namibia and Durban in South Africa.

British Airways currently flies twice daily between London Heathrow and Johannesburg with A380 aircraft, twice daily between London Heathrow and Cape Town with B777 and A350 aircraft and three times per week between London Gatwick and Cape Town with B777 aircraft.

Members of British Airways’ loyalty programme, the Executive Club, can earn Avios when flying on Airlink flights on a British Airways’ codeshare journey. Avios is the programme’s currency, which can be used as part-payment towards Reward Flights or upgrades, as well as hotel stays, car hire and more.

Neil Chernoff, British Airways’ Director of Network and Alliances, said: “Our flights to Cape Town and Johannesburg continue to be as popular as ever with our customers, so we’re pleased to be able to open up more options in the Southern African region. Our partnership with Airlink means that customers will be able to book a full journey on one ticket, allowing seamless travel all the way from London to their final destination.”

Airlink’s CEO and Managing Director, Rodger Foster, said: “This is an important next step in our partnership with British Airways, which has a phenomenal global reach into the most important markets for our region. The marriage of our two networks will benefit both British Airways’ and Airlink’s customers, giving them even more choice with a wide range of itinerary options and connectivity possibilities.”

In total, 18 destinations are available as codeshare options when travelling from Heathrow via Johannesburg and Cape Town. Examples include:

  • London Heathrow to Durban via Johannesburg
  • London Heathrow to Port Elizabeth, South Africa, via Cape Town or Johannesburg
  • London Heathrow to Skukuza, South Africa via Cape Town or Johannesburg
  • London Heathrow to Windhoek, Namibia via Cape Town or Johannesburg
  • London Heathrow to Walvis Bay, Namibia via Cape Town or Johannesburg

Codeshare tickets are now available to book on www.ba.com, for travel from 15 February 2023 onwards.

 

 

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British airways announces resumption of flights to mainland China https://dev.traveldailymedia.com/british-airways-announces-resumption-of-flights-to-mainland-china/ Fri, 03 Feb 2023 09:14:31 +0000 https://www.traveldailymedia.com/?p=769675 The post British airways announces resumption of flights to mainland China appeared first on TD (Travel Daily Media) Brand TD.

After a two-year absence, British Airways has announced it will resume flights between the UK and mainland China. Tickets have gone on sale today for flights to Shanghai from 23 April and Beijing from 3 June. 

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Chinese Cabin Crew Wing Ceremony, Picture by: Stuart Bailey

After a two-year absence, British Airways has announced it will resume flights between the UK and mainland China. Tickets have gone on sale today for flights to Shanghai from 23 April and Beijing from 3 June. British Airways first flew to China in 1980 and continued to do so until the pandemic. The airline has been working hard to reintroduce these important routes to enable customers to reunite with family and friends.

From 23 April, flights will operate daily between London Heathrow and Shanghai Pudong International Airport – flight numbers BA168/BA169. From 3 June, flights will operate four times per week between London Heathrow and Beijing Daxing Airport – flight numbers BA88/89.

Noella Ferns, British Airways’ Head of Sales, Asia Pacific, said: “We can’t wait to welcome our customers back on board our flights from Shanghai and Beijing. We know they’ve been looking forward to reuniting with family and friends, coming to study in the UK and resuming business between China and the UK. We have an incredibly rich history of flying to mainland China, having connected the two countries for more than 40 years. We look forward to resuming these routes again.”

Safety has always been at the heart of everything British Airways does and the airline has a number of measures in place at the airport and on board to look after the safety and wellbeing of our customers and crew. The air on all British Airways’ flights is fully recycled once every two to three minutes through HEPA filters, which remove microscopic bacteria and virus clusters with more than 99.9% efficiency, equivalent to hospital operating theatre standards. Additionally, British Airways always follows local regulations to ensure customers experience safe and smooth travel.

 

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unnamed Chinese Cabin Crew Wing CeremonyTaken: 27th May 2016Picture by: Stuart Bailey / British Airways
British Airways announces new daily flight from London Heathrow to Florence https://dev.traveldailymedia.com/british-airways-announces-new-daily-flight-from-london-heathrow-to-florence/ Mon, 02 Jan 2023 00:39:59 +0000 https://www.traveldailymedia.com/?p=760826 The post British Airways announces new daily flight from London Heathrow to Florence appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced a new daily flight from London Heathrow to Florence, Italy, for Summer 2023. Starting on 26 April 2023, the new flight will operate daily from London Heathrow’s Terminal 5 at 07:50 on an A320Neo aircraft. 

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British Airways has announced a new daily flight from London Heathrow to Florence, Italy, for Summer 2023. Starting on 26 April 2023, the new flight will operate daily from London Heathrow’s Terminal 5 at 07:50 on an A320Neo aircraft. Known for its Renaissance art scene, architectural masterpieces and Tuscan fare, Florence is in central Italy, within close proximity to Bologna and Pisa for those who are looking to explore further afield.

Neil Chernoff, director of networks and alliances at British Airways, said: “We know our customers love visiting Tuscany, which is why we already operate flights from London City to Florence. We’ve added this new route from London Heathrow to the Tuscan capital to offer them even more choice to explore this incredible Italian region.

“Not only is this good news for UK travellers, but also for those connecting in London to and from US destinations. The flights’ timings have been optimised for connectivity to popular routes, including New York, Boston and Chicago.”

Florence will be one of 11 Italian cities served by British Airways from London Heathrow in Summer 2023, including Rome, Milan, Venice and Naples. The London Heathrow to Florence flight joins a host of new routes starting in the Summer 2023 season, such as London Gatwick to Aruba and Guyana, and London Heathrow to Cincinnati, Ohio.

Return flights are on sale from London Heathrow to Florence now, starting from £114 (approx. USD 137.92 ).

British Airways Holidays offers two nights with breakfast at the 4* Palazzo Lorenzo Hotel Boutique  from £279pp, (approx. USD 337.53). travelling on selected dates in May 2023. Includes economy (Euro Traveller) return flights from London Heathrow Airport and 23kg luggage allowance. Book by 31 January 2023.

 

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British Airways launches its biggest sale of the year https://dev.traveldailymedia.com/british-airways-launches-its-biggest-sale-of-the-year/ Wed, 28 Dec 2022 00:03:29 +0000 https://www.traveldailymedia.com/?p=759729 The post British Airways launches its biggest sale of the year appeared first on TD (Travel Daily Media) Brand TD.

British Airways and British Airways Holidays have launched their biggest sale of the year, offering customers huge savings for bookings made before 31 January 2023.

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British Airways and British Airways Holidays have launched their biggest sale of the year, offering customers huge savings for bookings made before 31 January 2023. The sale, with offers on more than 100 destinations, includes Europe seven-night holiday packages from £199pp (approx. USD 239.32) and return flights to the Caribbean from £451 (approx. USD 542.26 ).

Travellers looking to fly across the Atlantic are being offered return flights to New York from London Gatwick from £342 (approx. USD 411.20) and London Heathrow to Los Angeles and Chicago from just £399 (approx. USD 479.75). Those wanting to escape the cold and head east to Dubai for a luxury break can do so with return flights from £429 (approx. USD 515.82), jet off to the Caribbean to capture some winter sun in timeless Barbados from £513 (approx. USD 616.82 )  return or make new memories with the airline’s new route from London Gatwick to Aruba from £521 (approx. USD 626.44 )  return.

With a multitude of European city breaks to choose from, customers looking for affordable luxury can enjoy great Club Europe (short-haul business class) deals and stroll through the streets of Paris from £217 (approx. USD 261.05 )  return or romance in Rome from £258 (approx. USD310.38 ) return. For those who’d like to cross the Atlantic in luxury, return Club World (business class) flights include London Heathrow to New York from £1,953 (approx. USD 2,349.49 )  and Boston from £2,015 (approx. USD 2,424.08 ).

Those looking for their next European getaway can take advantage of the incredible holiday packages (flight + hotel) on offer this year with British Airways Holidays. Seven-night beach holiday favourites such as the Algarve, Mallorca and Malta are available from just £199 pp (approx. USD 239.43 ), with city breaks starting from just £119 pp (approx. USD 143.18 ). All-inclusive European stays are available from £379 pp (approx. USD456 ), and flight + car packages are also on offer from £159 pp (approx. USD 191.30 ).

Meanwhile, those looking for far-flung holidays can enjoy seven-nights in Orlando from £499 pp (approx. USD 600.37 ), the Caribbean from £599 pp (approx. USD 721.09 )  and the Maldives from £1199pp. Those in the market for a mini-break can jet off on three-night trips to New York from £499 pp (approx. USD 600.70 ) or Dubai from £469 pp (approx. USD 564.59 ).

Claire Bentley, managing director of British Airways Holidays, said: “We know now more than ever that our customers are seeking the best savings to maximise value for money. Our biggest sale of the year has something for everyone, with incredible offers across our international network of destinations and a range travel dates. Whether its winter sunshine, a city break, or reuniting with family and loved ones, there’s a deal for everyone this year.”

All holiday packages include 23kg of baggage per person and can be secured with deposits from £60 pp (approx. USD72.23 ), with the final balance due up to four weeks before travel. Executive Club Members can also earn double Tier Points on flights taken as part of a package holiday, with the offer now extended until 31 December 2023.

 

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British Airways, Virgin Atlantic limit ticket sales to Heathrow https://dev.traveldailymedia.com/british-airways-virgin-atlantic-limit-ticket-sales-to-heathrow/ Tue, 20 Dec 2022 05:05:42 +0000 https://www.traveldailymedia.com/?p=757618 The post British Airways, Virgin Atlantic limit ticket sales to Heathrow appeared first on TD (Travel Daily Media) Brand TD.

British Airways and Virgin Atlantic will limit ticket sales for flights to London’s Heathrow Airport during planned strikes by border agents over Christmas and New Year’s Eve to reduce disruption, the airlines said. As informed by a news report in ARY news.

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British Airways and Virgin Atlantic will limit ticket sales for flights to London’s Heathrow Airport during planned strikes by border agents over Christmas and New Year’s Eve to reduce disruption, the airlines said. As informed by a news report in ARY news.

UK Border Force workers at several major British airports including the country’s busiest, Heathrow, will go on strike for eight days this month in a dispute over pay, threatening to slow processing of passengers arriving from abroad during the holidays.

A BA spokesperson said the carrier was working with the government and airport “to ensure that we play our part in ensuring our customers are able to travel as planned at this important time of year.” A Virgin Atlantic spokesperson also said it was working closely with government to “minimise the impact of Border Force strikes on our customers’ journeys.”

The strikes, from Dec. 23-26 and 28-31, come at one of the busiest periods for airlines, and the flights affected were already busy. Heathrow is a hub for both airlines, and BA is the dominant carrier. British Airways and Virgin Atlantic have also given customers the option of extra flexibility to shift their travel to a non-strike day, and flight schedules – as well as restrictions on tickets – are being kept under review.

“We intend to operate our schedule as planned, with additional flexibility to allow customers to change their flight dates if they wish to avoid arriving on strike days,” the Virgin Atlantic spokesperson said.

 

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BA works with Queen Elizabeth’s foundation for disabled people to enhance accessibility https://dev.traveldailymedia.com/ba-works-with-queen-elizabeths-foundation-for-disabled-people-to-enhance-accessibility/ Tue, 06 Dec 2022 01:00:52 +0000 https://www.traveldailymedia.com/?p=751700 The post BA works with Queen Elizabeth’s foundation for disabled people to enhance accessibility appeared first on TD (Travel Daily Media) Brand TD.

 To mark International Day of Persons with Disabilities (3rd December 2022), British Airways has announced that it is working with Queen Elizabeth’s Foundation for Disabled People (QEF).

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To mark International Day of Persons with Disabilities (3rd December 2022), British Airways has announced that it is working with Queen Elizabeth’s Foundation for Disabled People (QEF). By working with QEF, which supports children and adults with physical and learning disabilities or acquired brain injuries to increase their independence, the airline is showing its continued commitment to improve its customer experience for people with additional assistance requirements.

QEF offers a range of expert services, including supporting people to fly so that people with disabilities are more informed and confident about the choices available to them. The charity offers a two-stage Tryb4uFly consultation and assessment service, allowing apprehensive travellers the chance to try out real cabin seating donated by British Airways, or to try a virtual, immersive experience of what it’s like to travel from their home to their destination. The experience helps identify any equipment or additional assistance to make travel easier for customers with additional requirements.

British Airways has also been working with QEF to assess and pre-approve seat support devices recommended by the charity for use on BA flights, and this information can be found on the British Airways website or when customers get in touch with the airline’s dedicated accessibility team.

The airline’s colleagues are also supporting some of QEF’s training sessions for clinicians across the country, both at QEF’s centre in Carshalton, South London and at London Heathrow Airport. The sessions give medical professionals insight into the layout and functionality of British Airways’ aircraft cabins, as well as the customer journey through the airline’s main hub, Terminal 5 at Heathrow Airport, to ensure they have the best knowledge to prepare and support people with disabilities ahead of their journey.

Carrie Harris, director of Sustainability at British Airways, said: “Almost half a million customers who require additional assistance fly with British Airways each year. We’re committed to doing everything we can to support these customers as part of our BA Better World programme and by working with expert organisations like Queen Elizabeth’s Foundation for Disabled People, we’re taking another positive step to improve our service.”

Michelle Giles, QEF Mobility Services Manager said: QEF provides a range of expert services that support disabled people to be as independent as possible. Advance knowledge of equipment and support available at the airport and from airlines can make a journey much more comfortable.

“We’re grateful to British Airways for its support in improving our mock cabin with updated seating, so that everyone, no matter who they are flying with, can have a more realistic cabin experience before they commit to a flight. British Airways has also supported our professional training courses with valued insight and access to Heathrow Airport, which has been really beneficial for all involved. We’re looking forward to working closely with BA in the future to improve the experience of air travel for all disabled passengers.”

Aiming to become the airline of choice for customers with invisible and visible disabilities, British Airways is committed to ensuring a seamless travel experience and has introduced a number of initiatives as it builds towards this.

In a series of firsts, British Airways was the first UK airline to be awarded the renowned Autism Friendly Award by the National Autistic Society, the first to formally recognise the sunflower lanyard scheme (partnering with Hidden Disabilities Sunflower), the first to produce a Visual Guide to Flying to help customers prepare for their flight and the first UK carrier to embed British Sign Language (BSL) in its customer engagement centres by partnering with Sign Live. The airline has empowered all airport colleagues to help customers with additional accessibility requirements through its ‘Beyond Accessibility’ training programme and digital learning resources, providing information about invisible disabilities and practical advice on how to support customers at each stage of their journey*. It also provides a dedicated team of accessibility experts to assist with customer enquiries.

 

 

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Tokyo to hold London agent marketplace on 1 Feb https://dev.traveldailymedia.com/tokyo-to-hold-london-agent-marketplace-on-1-feb/ Fri, 02 Dec 2022 04:00:47 +0000 https://www.traveldailymedia.com/?p=750824 The post Tokyo to hold London agent marketplace on 1 Feb appeared first on TD (Travel Daily Media) Brand TD.

The reopening of Japan last month has been big news. In response, and to support agents maximise bookings, Tokyo Metropolitan Government (TMG) will host a Tokyo City Promotion at Royal Lancaster London on Wednesday 1 February 2023. 

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The reopening of Japan last month has been big news. In response, and to support agents maximise bookings, Tokyo Metropolitan Government (TMG) will host a Tokyo City Promotion at Royal Lancaster London on Wednesday 1 February 2023. 

The first official B2B Tokyo event since 2019, it will be an opportunity for travel agents, tour operators, and media to meet with Tokyo accommodation, airline, rail, ground handler, and experience providers, and hear first-hand the new product emerging in 2023.

Exciting new Tokyo openings for 2023 will include hotels by Aman Resorts Ltd, Bulgari Hotels & Resorts, EDITION Hotels, IHG Hotels & Resorts/Hotel Indigo, TOKYU HOTELS, and TRUNK; as well as a number of new attractions, such as a Harry Potter Studio, Jurassic World exhibition, and a new subterranean space for TeamLab’s hugely popular immersive art experiences. In addition, urban development projects set to open include Tokyu Kabukicho Tower, Tokyo MidTown Yaesu, and Toranomon-Azabudai Project.

The free event includes opportunities for meetings between buyers and sellers, as well as networking opportunities, the chance to make your own Japanese wagashi sweets in the beautiful shapes of seasonal flowers, and a tasty Discover Tokyo 2023 reception evening event, where guests can enjoy food and drink with flavours of Japan, and will have the chance to win a trip to Tokyo.

10:00-17:00: Travel agencies and tour operators are invited to drop in to meet sellers representing about 15 different travel suppliers. 12:30 to 13:15: Tokyo Travel Agent Seminar – including Tokyo news, introduction to the best nature attractions in the Tama area and the islands of Tokyo, legacy of the Olympic and Paralympic Games Tokyo 2020, and much, much more.  17:00-19:00: Discover Tokyo 2023 Reception

Pre-registration is required, so sign up now to Tokyo City Promotion 2023 to secure your place. Deadline 16 January 2023.

Flight capacity from the UK to Japan is set to return to pre-Covid levels in the New Year when Japan Airlines (JAL) resumes its double daily service between London and Tokyo from 12 February 2023. Currently JAL operates 11 flights per week, but this will increase early next year to 14 flights per week. ANA restarted daily London to Tokyo flights from 30 October. British Airways recommenced a daily Tokyo service after a 12-month hiatus on 14 November. Meanwhile, Finnair recently boosted its Tokyo services from seven to nine flights a week due to the reopening of the country’s borders.

 

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British Airways enables customers to purchase carbon removal credits https://dev.traveldailymedia.com/british-airways-enables-customers-to-purchase-carbon-removal-credits/ Fri, 25 Nov 2022 06:08:01 +0000 https://www.traveldailymedia.com/?p=748406 The post British Airways enables customers to purchase carbon removal credits appeared first on TD (Travel Daily Media) Brand TD.

British Airways is now offering customers the chance to address their emissions from flying by purchasing certified carbon removal credits.

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British Airways is now offering customers the chance to address their emissions from flying by purchasing certified carbon removal credits. This innovative new approach has been made possible through the airline’s new upgraded climate platform, CO2llaborate, marking another milestone in the airline’s BA Better World sustainability journey.

While the carbon removal industry is still comparatively small in scale, scientists, governments and regulators including the United Nations recognise carbon removal projects as a vital tool to help address climate change.

Traditional carbon offsets are created when a project avoids, reduces or removes additional CO2 emissions from the atmosphere. Carbon removals specifically describe projects that remove CO2 from the atmosphere or from the carbon cycle. Both carbon offsets and carbon removals are important for meeting global climate goals, but the expectation among United Nations climate scientists is that over time, there will be a gradual transition towards supporting more carbon removals as the technological solutions, verification standards and policy support mechanisms mature.

With its parent company International Airlines Group (IAG), British Airways has supported research and innovation to help accelerate the development of cutting-edge carbon removals solutions since 2019, as part of its commitment to achieving net zero emissions by 2050 or sooner. The airline is committed to supporting a variety of innovative carbon removals solutions and is considering projects that are immediately available and independently verified today, as well as more innovative technology solutions.

While the airline offsets the carbon emissions on all its flights within the UK, British Airways’ customers flying further afield are already able to purchase verified, high-quality carbon offsets and sustainable aviation fuel (SAF), which is added to the existing fuel pipeline at Heathrow Airport through its partnership with Phillips 66. They can do this via the airline’s CO2llaborate platform to estimate and address their carbon emissions when flying. The platform, created in partnership with CHOOOSE™, enables customers to understand their flight emissions and take steps to address their climate impact before or after their journey or directly from their seat on board, and by adding carbon removals to the portfolio of options available on CO2llaborate, customers have even more control and choice on ways to address the carbon footprint from their flights. Customers are able to calculate their flight emissions and use the adjustable slider to select the amount of SAF versus verified carbon removals, or SAF versus verified carbon offsets they wish to purchase.  This new proposition is believed to be the first time an airline has offered customers this portfolio of options to address their emissions.

From today, British Airways’ customers have the option to select a blend of two recognised and independently certified carbon removal projects on the platform, with more projects planned to be added over time.

Blue Carbon Mangrove Project
The Blue Carbon Mangrove Project is a nature-based project (where plants absorb carbon from the atmosphere through photosynthesis) in the Indus Delta Area in Pakistan. The project will support greenhouse gas removal by reforestation and revegetation of approximately 225,000 hectares of degraded tidal wetlands with mangrove and other species to absorb carbon dioxide, stabilise the area and protect the coastal area and communities.

Freres Biochar Project
The Freres Biochar project in Oregon, USA, sees the company’s biomass power production plant produce biochar, a carbon-rich charcoal-like material that is created when agricultural and wood waste is used as fuel. The process locks carbon into the solid material and prevents it from naturally decaying, locking carbon away and keeping it out of the atmosphere for several hundreds of years.

Carrie Harris, Director of Sustainability at British Airways, said: “In 2019, when we committed to achieving net zero carbon emissions by 2050, we identified that a vital way to meet this goal would be by using carbon removals and we currently expect that these could contribute up to a third of our total action. While we continue to drive action to reduce our emissions now, including by improving operational efficiency, investing in more fuel-efficient aircraft and scaling up the availability of sustainable aviation fuel, we’re excited to be supporting research and innovation to accelerate the scale-up of carbon removals solutions.

“By choosing carbon removals projects as part of their action to address the emissions associated with flying, our customers are not only joining us on our journey to a more sustainable future, but also helping accelerate the development of the vital carbon removal industry.”

 

 

 

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Travel continues to rebound post pandemic https://dev.traveldailymedia.com/travel-continues-to-rebound-post-pandemic/ Wed, 23 Nov 2022 09:44:59 +0000 https://www.traveldailymedia.com/?p=747785 The post Travel continues to rebound post pandemic appeared first on TD (Travel Daily Media) Brand TD.

The aviation analytics firm Cirium have analysed data looking at how flights on the world’s largest passenger aircraft – the A380 – have recovered. 

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The aviation analytics firm Cirium have analysed data looking at how flights on the world’s largest passenger aircraft – the A380 – have recovered. 

Recovery
The number of A380 operated flights is 46% down compared to pre-pandemic – with only 5,271 flights in November 2022 compared to 9,764 in November 2019. A380 flights are, however, 125% up this November compared to the same period in 2021 and 1,248% up compared to November 2020, as the jet re-enters service with many airlines. Flights on the A380 peaked in August 2019, when 10,843 services operated, and reached their lowest point in June 2020 when only 43 flights operated.

Airlines and Routes
This month, Dubai is expected to see the largest number of A380 flights, with 34% of departures being from the Middle East hub, followed by London Heathrow (11%), Singapore (5%), Bangkok (5%) and Doha (4%). 45 airports are scheduled to have an A380 service this month, that is down from 62 in November 2019.

 

 

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Now fly direct London to Cincinnati with British Airways https://dev.traveldailymedia.com/now-fly-direct-london-to-cincinnati-with-british-airways/ Fri, 18 Nov 2022 01:02:40 +0000 https://www.traveldailymedia.com/?p=746483 The post Now fly direct London to Cincinnati with British Airways appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced a new direct route from London Heathrow to the Cincinnati region, starting from Summer 2023. Cincinnati will become the 27th US destination served directly from London by British Airways

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British Airways has announced a new direct route from London Heathrow to the Cincinnati region, starting from Summer 2023. Cincinnati will become the 27th US destination served directly from London by British Airways, which offers 300 transatlantic flights per week, the most of any UK carrier. Starting on 5 June 2023, this will be the only direct flight between the UK and all of Ohio, Kentucky, and Indiana, creating incredible new opportunities for tourism and business across both sides of the pond. The flight will operate five times per week in the summer season and four in the winter.

Resting along the banks of the Ohio River, the Cincinnati region spans portions of three states – Ohio, Kentucky and Indiana – offering access to a wide range of US destinations on offer for work and fun.
Affectionately nicknamed Cincy or the Queen City, the area is home to world-class museums, more than 50 breweries, the USA’s largest Oktoberfest, three major sports teams spanning American football, basketball and football, and the Krohn Conservatory, an Art Deco greenhouse featuring 3,500 plant species from all over the world.

It’s renowned for its Cincinnati Chili, handmade ice cream and beer, whilst acting as a gateway to Northern Kentucky and the famed Bourbon Trail, a playground for bourbon-lovers. In addition, Kentucky is also synonymous with gorgeous rolling hills and bluegrass music.

Neil Chernoff, director of networks and alliances at British Airways said: “This is the first time we’ve flown this route, and we can’t wait to connect two cities which both have so much to offer. Not only will this open up these destinations to customers on each side of the Atlantic, but it will also improve connectivity between the Cincinnati region, Europe and beyond, with opportunities to connect to our wider network via London.”
Candace McGraw, chief executive officer of Cincinnati/Northern Kentucky International Airport (CVG) said: “British Airways’ nonstop service from CVG to London-Heathrow is an all-around win for the Ohio, Kentucky, and Indiana region. The economic impact of this transatlantic flight is exponential for business travel, economic development, and tourism between the UK and our area of the United States. We look forward to a strong partnership with our new friends across the pond for many years to come.”

Elsewhere in the US, British Airways has recently announced additional flights to Portland, Oregon which will become daily for Summer 2023, and Pittsburgh, Pennsylvania, which will increase to six flights per week. The airline is also adding an eighth daily flight to New York’s JFK airport in Summer 2023, and preparing to move into the airport’s Terminal 8, where it will co-locate with joint business partner American Airlines after a substantial redevelopment.

Through the Atlantic Joint Business (AJB) this new route will offer customers even more exciting travel connection at competitive prices – on one ticket. The AJB brings together the flight network of Aer Lingus, British Airways, Finnair, Iberia and LEVEL operating in Europe and Israel, and American Airlines in the USA.
Customers travelling to Cincinnati will travel in comfort on a Boeing 787-8 Dreamliner with a choice of three cabins – World Traveller (economy), World Traveller Plus (premium economy) and Club World (business).

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BA launches new smart technology trial https://dev.traveldailymedia.com/ba-launches-new-smart-technology-trial/ Wed, 16 Nov 2022 04:58:12 +0000 https://www.traveldailymedia.com/?p=745654 The post BA launches new smart technology trial appeared first on TD (Travel Daily Media) Brand TD.

British Airways has become the first UK airline to trial the use of biometric technology for international flights, enabling customers taking part in the trial to travel through the airport ‘smartly’ without having to show their passport.

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British Airways has become the first UK airline to trial the use of biometric technology for international flights, enabling customers taking part in the trial to travel through the airport ‘smartly’ without having to show their passport.

Customers who sign up to take part in the airline’s trial from London Heathrow Terminal 5 will be invited to scan their face, passport and boarding pass on their smartphone or tablet ahead of travel, with this information being kept safe and secure. When trial participants arrive at the airport, Smart Bio-Pod cameras verify their identity in under three seconds, allowing them to keep their passport safely in their pocket until they reach their destination.

David Breeze, Operations Transformation Manager for British Airways, said: “Not only is this the first time that our customers have been able to register their biometric information at home, but it’s the first time they can use it for British Airways’ international flights. This is a secure and efficient tool that makes for a smarter and smoother airport experience, which will reduce the time it takes us to board aircraft”

“The beauty of this technology is that it also frees our people up to look after more complex customer enquiries and deliver the best possible customer service.” The trial will run for six months on British Airways flights to Malaga, Spain. Customers who opt-in will be invited to make use of the Fast-Track security lane and will receive complimentary priority boarding.

If the trial is successful, it’s expected to be extended to more international flights.  It follows the introduction of automated biometric technology on British Airways’ domestic flights in 2017, when the carrier became the first UK airline to introduce the technology, which records customers’ facial scans at Security and matches it to them at the boarding gate.

 

 

 

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Moving closer to large scale production of SAF https://dev.traveldailymedia.com/moving-closer-to-large-scale-production-of-saf/ Thu, 03 Nov 2022 04:31:08 +0000 https://www.traveldailymedia.com/?p=740623 The post Moving closer to large scale production of SAF appeared first on TD (Travel Daily Media) Brand TD.

British Airways, LanzaJet and Nova Pangaea Technologies have signed an agreement that will accelerate their ground-breaking Project Speedbird initiative to develop cost-effective sustainable aviation fuel (SAF) for commercial use in the UK.

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British Airways, LanzaJet and Nova Pangaea Technologies have signed an agreement that will accelerate their ground-breaking Project Speedbird initiative to develop cost-effective sustainable aviation fuel (SAF) for commercial use in the UK. As part of the agreement, British Airways’ parent company IAG, is investing in the project to support the next phase of development work that will help decarbonise the aviation industry.

Project Speedbird was initially launched by the three companies in 2021 and was granted nearly £500,000 by the Department for Transport’s (DfT) Green Fuels, Green Skies competition to fund an initial feasibility study for the early-stage development of the project. This work is now complete and so the next stage of development can begin. Once in operation, it would be the UK’s first SAF facility utilising agricultural and wood waste taken from sustainable sources.

Project Speedbird has now applied for the DfT’s Advanced Fuels Fund grant for additional funding, which will be key to the project’s continued development whilst the DfT seeks to roll out its recently announced Jet Zero strategy that includes implementing a SAF mandate to come into force in 2025, which will require at least 10% of UK jet fuel to be SAF by 2030.

Project Speedbird would transform agricultural and wood waste taken from sustainable sources into 102 million litres of SAF per year. Construction could begin as early as 2023 and the facility, which is planned to be built in North East England, is expected to be producing SAF by 2026. British Airways intends to offtake all SAF produced through Project Speedbird to help power some of its flights. The SAF produced would reduce CO2 emissions, on a net lifecycle basis, by 230,000 tonnes a year. This is the equivalent emissions of approximately 26,000 British Airways domestic flights.* Overall, Project Speedbird has the potential to reduce CO2 emissions by up to 770,000 tonnes a year** as the combined processes also produce renewable diesel and a material called biochar – a carbon-rich charcoal-like material left over after the agricultural and wood wastes have been processed. Biochar is a natural carbon removal method.

The SAF will be developed using a combination of leading-edge technologies based on Nova Pangaea’s REFNOVA® process of converting agricultural and wood waste into bioethanol and biochar. LanzaJet’s proprietary and patented alcohol-to-jet (ATJ) technology, the first of its kind in the world, then converts the bioethanol to produce SAF and renewable diesel.

Project Speedbird would provide significant skilled employment with the generation of hundreds of jobs and supply chain opportunities in the North East of England and help spread the benefits of investment in green technologies across the UK. It would also bolster the UK’s energy security as the facility would boost domestic production.

Sarah Ellerby, CEO at Nova Pangaea Technologies, said: “This project will deliver the first end-to-end, sustainable value chain from agricultural and wood waste to SAF in the UK. It will undoubtedly play a very important role in the growing momentum towards decarbonising our aviation sector. The support from British Airways is a vote of huge confidence in our technology and will accelerate its commercialisation. In July, the UK Government announced its Jet Zero strategy signalling a SAF mandate of 10% of all UK flights to run on SAF by 2030. This agreement is another significant step towards meeting this mandate in the UK. Our aim is to help the UK become a global leader in the end-to-end SAF market, with consequent benefits to employment and business activity.”

Carrie Harris, director of Sustainability at British Airways, said:  “Project Speedbird is another great step towards our mission to reach net zero carbon emissions by 2050 or sooner and achieve our target of using SAF for 10% of our fuel by 2030. SAF is in high demand but in short supply across the globe and so it is essential that we scale up its production as quickly as possible. With further investment and continued government support, Speedbird will be a key and pioneering project in the production of SAF here in the UK. The biochar carbon removal opportunities are another important aspect of this impressive innovative project that can contribute to our net zero action. We are delighted to be a part of this important project, illustrating how we’re putting sustainability at the heart of our business with our BA Better World sustainability programme.”

Jimmy Samartzis, CEO at LanzaJet, said: “The U.K. is a critical market in the decarbonization of the aviation industry, and this partnership brings together the full value chain from agricultural and wood waste to finished Sustainable Aviation Fuel and use by British Airways. As the U.K. sits at an inflection point in its quest to decarbonize, Project Speedbird represents historical significance with an eye toward the future. This is about impact – on the economy, on energy security, and on climate. We appreciate the DfT’s support as we scale-up, continue to improve capital and process efficiency, and enable production and use of SAF at a time when immediate action is needed.”

 

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BA City Flyer launches new route between Aberdeen and London City Airport https://dev.traveldailymedia.com/ba-city-flyer-launches-new-route-between-aberdeen-and-london-city-airport/ Wed, 02 Nov 2022 00:14:57 +0000 https://www.traveldailymedia.com/?p=739815 The post BA City Flyer launches new route between Aberdeen and London City Airport appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched a new route between London City Airport (LCY) and Aberdeen (ABZ) for the winter season.

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British Airways has launched a new route between London City Airport (LCY) and Aberdeen (ABZ) for the winter season. Flights will operate from today and run until Sunday, 22 January 2023 on the Embraer E190 aircraft.

The news comes as the airport’s biggest carrier, British Airways continues to add more capacity, as business travel gathers momentum. LCY’s proximity to London’s financial district, means faster connections to the UK’s capital, supporting businesses and helping drive economic growth. The route also provides more opportunity for people to see the Granite City and other areas around the Scottish North Sea coast, including scenic castles in the region, such as the holiday home of the Royal Family, Balmoral Castle.

Commenting on BA CityFlyer’s new route and London City Airport’s October figures, aviation director, Anne Doyere, said: “We are delighted BA CityFlyer is launching this route between London City Airport and Aberdeen that will provide even more choice for passengers, particularly in time for Christmas and Hogmanay.

“With six routes across the country, we offer the best, most comprehensive service between London and Scotland.” “This news comes after our bumper summer, where we saw nearly five times more passengers this summer than the same period last year. We’ve also seen over 300,000 passengers in October, which is a 103% increase on 2021, with strong load factors. October passenger numbers are also higher than August, demonstrating a clear resilience in the business travel market.”

The airport served 23 destinations in October, with the top five destinations for the month being Amsterdam, Edinburgh, Zurich, Frankfurt and Dublin. Doyere added “In 2022, the airport has been recognised for its excellent passenger experience, being selected as the best airport in the UK by both Condé Nast and The Telegraph, and last week, LCY was ranked the best performing London airport in the 2022 Which? survey.”

 

 

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Loganair returns to profit as pandemic recovery continues https://dev.traveldailymedia.com/loganair-returns-to-profit-as-pandemic-recovery-continues/ Wed, 19 Oct 2022 10:56:00 +0000 https://www.traveldailymedia.com/?p=736878 The post Loganair returns to profit as pandemic recovery continues appeared first on TD (Travel Daily Media) Brand TD.

Loganair, the UK’s largest regional airline, returned to profitability in the financial year to 31 March 2022 – the year in which the airline also celebrated its 60th anniversary.  

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Loganair, the UK’s largest regional airline, returned to profitability in the financial year to 31 March 2022 – the year in which the airline also celebrated its 60th anniversary.  The Glasgow-based company today released its audited accounts for the financial year, setting out a profit before tax of £4.98 (approx. USD5.61) million on a turnover of £161 (approx. USD 181.31 ) million, following losses in each of the previous two years as the effects of the Covid-19 pandemic struck the airline industry.

In the same year, Loganair became the UK’s third busiest airline behind British Airways and easyJet when measured by the number of flights operated. Despite reduced passenger volumes during the early part of the year amid Covid restrictions and related uncertainties, adversely impacting the total passenger numbers achieved for the full year, the airline carried more than 910,000 passengers and in 2022, experienced its busiest summer to date.

The airline highlights the important role that its charter and contract operations have played in its return to profitability.  It has expanded its contract work in support of the energy industry at Aberdeen and now counts several major football and Rugby SuperLeague teams amongst its client base for bespoke aircraft charter services.

The statutory accounts also document for the first time that Loganair has secured a new long-term, five-year contract from 1 February 2022 with Royal Mail to undertake its Highlands & Islands air services, delivering to Scottish islands by day and connecting to Royal Mail’s national network each night.   Four larger ATR72-500 Freighter aircraft have been introduced to replace Saab 340 Freighters for the new contract, with the older Saab aircraft being retired as part of wider fleet renewal plans.

Jonathan Hinkles, Loganair’s chief executive, said: “The efforts of every member of Loganair’s team throughout the pandemic, and the diversified nature of our business, have enabled the airline to return to profitability far sooner than many of our UK airline industry peers.

“It has, without doubt, been an incredibly tough two years.   Even so, our trading results, strengthening balance sheet, and our comprehensive GreenSkies environment programme mean that we are wholly confident that Loganair is now in the strongest position of any UK regional airline to weather incoming storms affecting the wider economy.”

The airline has accompanied the filing of its report and accounts with announcement of a new long-term agreement with Virgin Money (formerly Clydesdale Bank), continuing a working relationship with the bank that has now spanned over 20 years.

Repayments of the UK Government-backed CLBILS loan taken out by Loganair with Virgin Money to provide financial stability during the Covid-19 pandemic were made across Summer 2022.  Loganair has now repaid the remainder of the CLBILS loan – some nine months ahead of the Government closure of the scheme – and has transitioned to a new, long-term financing agreement with Virgin Money.

Hinkles added: “Together with the unstinting support of our staff and our owners, our relationship with Clydesdale Bank / Virgin Money has played an essential part in Loganair’s longevity and prosperity, never more so than during the Covid-19 pandemic.   We’re delighted that this long-standing arrangement is set to continue.”

 

 

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British Airways partners with British Red Cross https://dev.traveldailymedia.com/british-airways-partners-with-british-red-cross/ Thu, 06 Oct 2022 03:57:26 +0000 https://www.traveldailymedia.com/?p=732341 The post British Airways partners with British Red Cross appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced a three-year partnership with the British Red Cross as part of its BA Better World Community Fund programme, supporting communities across the UK in times of emergency.

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British Red Cross – Emergency Response -Hick’s Gate, Keynsham. (L-R) Volunteers; Nelly, Scott, Ryan & Jemma.

British Airways has announced a three-year partnership with the British Red Cross as part of its BA Better World Community Fund programme, supporting communities across the UK in times of emergency. British Airways’ investment will help the British Red Cross reach people in times of crisis, from local small-scale incidents to national disasters, providing psychological and practical assistance to those affected.

The British Red Cross responds to an emergency in the UK approximately every four hours, and the partnership will provide the charity with investment for equipment and vehicles to improve response effectiveness and strengthen its community resilience work. It follows the success of a joint 2019 Kindness Travels campaign, where British Airways colleagues signed up as volunteers to aid their local communities in emergency situations.

Carrie Harris, British Airways’ director of sustainability, said: “The British Red Cross does incredible work to support people and communities when they need it most, in times of crisis.  We’re delighted and proud to be able to support them through our BA Better World Community Fund. By doing so through our Crowdfunder platform, we hope our contribution can also create the platform for others to support the work of the British Red Cross too.”

Chris Davies, head of crisis response at the British Red Cross, said: “We are delighted to be continuing our partnership with British Airways through the BA Better World Community Fund. As the last few years have shown, crises can happen to anyone, at anytime, anywhere in the UK – whether that’s a house fire, flood, terrorist incident, or search and rescue emergency. But with British Airways’ ongoing support, our teams will be able to support UK communities during their moments of greatest need and build their resilience for the future. I look forward to seeing the partnership go from strength to strength over the next three years.”

For more than 30 years, British Airways has supported innovative community initiatives across the UK and around the world. In April, the airline launched the BA Better World Community Fund, to deliver life-changing opportunities and aid local communities. The BA Better World sustainability programme forms strands; People, Planet and Responsible Business. The programme represents British Airways’ commitment to creating a great place to work, reducing emissions and waste and creating a lasting positive impact in communities.

While British Airways’ partnership with the British Red Cross is focused on action in the UK, internationally, British Airways has been supporting the work of the Disasters Emergency Committee (DEC) since 2013, helping to ensure vital relief gets to where it is needed as quickly as possible, to save lives and rebuild shattered communities.

Through the DEC, British Airways has provided support and funding for the Ukrainian Humanitarian Appeal and the Pakistan Floods Crisis, working with IAG Cargo to deliver aid shipments, alongside providing flights and excess baggage to help the relief effort.

 

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britishairways_654821236aabd_thumb British Red Cross - Emergency Response -Hick's Gate, Keynsham. (L-R) Volunteers; Nelly, Scott, Ryan & Jemma.
British Airways is reviewing its uniform policy https://dev.traveldailymedia.com/british-airways-is-reviewing-its-uniform-policy/ Tue, 04 Oct 2022 10:50:55 +0000 https://www.traveldailymedia.com/?p=731655 The post British Airways is reviewing its uniform policy appeared first on TD (Travel Daily Media) Brand TD.

British Airways is reviewing its uniform policy after Virgin Atlantic said it no longer required staff to wear ‘gendered uniform options’.

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British Airways is reviewing its uniform policy after Virgin Atlantic said it no longer required staff to wear ‘gendered uniform options’. A spokesman for BA told the Sunday Telegraph: “At British Airways we’re committed to an inclusive working environment and as part of that, we’re reviewing our uniform policy and will update our colleagues when the review is complete.”

Potential changes ‘may not be as radical as those brought in by Virgin Atlantic’, the Sunday Telegraph said, but added: “Nevertheless, any changes by BA would be a far cry from the strict rules imposed by airlines decades ago.” Last year, BA had dropped ‘ladies and gentlemen’ from its on-board announcements to celebrate the ‘diversity and inclusion’ of its customers.

Last week, Virgin announced it had relaxed its uniform policy to allow staff to choose whether to wear trousers or skirts, regardless of their gender. In a statement posted online, it said LGBTQ+ colleagues will be able to choose either the red or the burgundy Vivienne Westwood-designed uniform ‘depending on which best reflects themselves’. The airline is also rolling out optional pronoun badges for both staff and customers, available from check in desks or in the Virgin Atlantic Clubhouse.

British Airways is reviewing its uniform policy after rival Virgin Atlantic said it no longer required staff to wear ‘gendered uniform options’. A spokesman for BA told the Sunday Telegraph: “At British Airways we’re committed to an inclusive working environment and as part of that, we’re reviewing our uniform policy and will update our colleagues when the review is complete.”

 

 

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British Airways and Qatar Airways complete expansion https://dev.traveldailymedia.com/british-airways-and-qatar-airways-complete-expansion/ Tue, 27 Sep 2022 06:51:20 +0000 https://www.traveldailymedia.com/?p=728760 The post British Airways and Qatar Airways complete expansion appeared first on TD (Travel Daily Media) Brand TD.

Qatar Airways and British Airways have completed the latest phase in the expansion of their partnership, offering global connectivity between more countries than any other airline joint business.

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Qatar Airways and British Airways have completed the latest phase in the expansion of their partnership, offering global connectivity between more countries than any other airline joint business. Qatar Airways group chief executive, Akbar Al Baker, said: “The growing collaboration between Qatar Airways and British Airways shows our customers our common goal to offer an unparalleled network with unique benefits. Travellers can now experience the best in quality and service as they travel across our joint network.  The joint business between our airlines cements both Qatar Airways and British Airways as industry leaders, aiming to provide the utmost flexibility and unrivalled connectivity to our customers.”

Sean Doyle, chairman and chief executive officer for British Airways said: “This is a huge milestone in our long-standing relationship with Qatar Airways, an airline that shares our passion for customer service, choice and flexibility. “From idyllic holiday hotspots such as the Maldives and Thailand, to business hubs such as Singapore and Hong Kong, we are pleased to open up the world as the travel industry continues to make steps towards its recovery.”

The airlines have added 42 new countries to their shared network, including Italy, the Maldives, Norway, Singapore, and Sweden, giving passengers enhanced access between destinations in Europe and the Middle East, Africa, Asia and Oceania. Customers will now benefit from even greater choices in prices and schedules with options for direct flights as well as connections via hubs in London and Doha. This is all part of Qatar Airways and British Airways’ plan to “Move Further Together” by enhancing the joint network and providing passengers with the best of both airlines.

The expansion will enable seamless connecting journeys on single tickets through Doha and London, bringing the total number of destinations served by the two airlines to 185 across more than 60 countries. The complementary networks uniquely access dozens of countries that no other alliance or joint business provides. The partnership also ensures access to more cities around the world than ever before, continuing to support global trade, tourism, investment, and cultural connection.

Additionally, customers will have more freedom to engage with both airlines’ loyalty programmes, earning and spending Avios, their common currency. Customers are able to seamlessly link their Qatar Airways Privilege Club and British Airways Executive Club accounts to transfer Avios between the two, and combine balances to claim rewards offered by each programme. The collaboration also offers access to both airline’s exclusive lounges, and cabins to suit all budgets and needs, including British Airways’ new Club Suite and Qatar Airways’ award-winning Qsuite.

 

 

 

 

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British Airways announces partnership to launch dedicated online wine business https://dev.traveldailymedia.com/british-airways-announces-partnership-to-launch-dedicated-online-wine-business/ Tue, 27 Sep 2022 06:06:46 +0000 https://www.traveldailymedia.com/?p=728749 The post British Airways announces partnership to launch dedicated online wine business appeared first on TD (Travel Daily Media) Brand TD.

British Airways customers will soon be able to collect Avios towards their travels when ordering exclusively from a new online wine retailer.

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British Airways customers will soon be able to collect Avios towards their travels when ordering exclusively from a new online wine retailer. The airline has announced details of The Wine Flyer, which will launch on 4 October 2022 in partnership with IAG Loyalty. This dedicated online retailer will allow members of the British Airways’ Executive Club loyalty programme to collect up to 10 Avios per £1 (approx.1.08 USD) spent on more than 140 varieties of wine.

Every wine chosen for the range has been produced by a country on British Airways’ global network, with a focus on both accessibility and quality. Prices start from less than £10 (approx. USD10.82) per bottle and the range includes premium brands such as Whispering Angel, Penfolds and Moët & Chandon. Beers, spirits and non-alcoholic beverages will also be available. A proportion of the wines have been selected due to their legacy or future pour on British Airways’ flights, such as the Teusner’s ‘The Riebke’ Shiraz which has been served in the premium cabins.

Avios is the global loyalty currency owned and run by IAG Loyalty. It can be collected by flying and through everyday spending and used to purchase flights or upgrades with airlines including British Airways, Qatar Airways, Iberia and Aer Lingus.

Customers making one-off payments will collect 5 Avios per £1 (approx.1.08 USD) spent on their total basket value, and those signing up to a subscription option will collect 10 Avios per £1 (approx.1.08 USD) spent. A special introductory offer will be available until 31 December 2022, offering 10 Avios per £1 on one-off purchases, and 15 Avios per £1 (approx.1.08 USD) on subscriptions.

Wine can be purchased from as little as 8,000 Avios per case of six, and there will be options to purchase with a combination of cash and Avios. Jack Smith, newly appointed CEO of IAG Loyalty’s subsidiary said, “By launching The Wine Flyer, we have introduced one of the most generous Avios earning platforms available. A monthly subscription will help customers collect enough Avios to fly to destinations such Paris, Barcelona or Naples in just six months. “We know that wine is a huge passion of many of our members, so we’re offering a broad choice in country, region, grape, style and price point to suit as many customers as possible. We have a unique opportunity to bring customers a variety of wines, including those that they’ve enjoyed in the air on British Airways flights, or in its lounges

 

 

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Qatar Airways & British Airways form largest airline joint business https://dev.traveldailymedia.com/qatar-airways-british-airways-form-largest-airline-joint-business/ https://dev.traveldailymedia.com/qatar-airways-british-airways-form-largest-airline-joint-business/#respond Mon, 26 Sep 2022 15:56:56 +0000 https://eturbonews.com/?p=3079991 The post Qatar Airways & British Airways form largest airline joint business appeared first on TD (Travel Daily Media) Brand TD.

New joint business gives passengers enhanced access between destinations in Europe and the Middle East, Africa, Asia and Oceania
Qatar Airways & British Airways form largest airline joint business

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New joint business gives passengers enhanced access between destinations in Europe and the Middle East, Africa, Asia and Oceania

Qatar Airways & British Airways form largest airline joint business

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Save with September sale on British Airways https://dev.traveldailymedia.com/save-with-september-sale-on-british-airways/ Fri, 02 Sep 2022 11:19:59 +0000 https://www.traveldailymedia.com/?p=718715 The post Save with September sale on British Airways appeared first on TD (Travel Daily Media) Brand TD.

British Airways and British Airways Holidays have launched their September sale, with reductions made across a range of flights and holidays all the way into the summer of 2023.

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British Airways and British Airways Holidays have launched their September sale, with reductions made across a range of flights and holidays all the way into the summer of 2023. Launching today and running until 20 September 2022, the sale offers discounts on travel across the globe, from Europe city-breaks to far-flung Caribbean getaways and 2022 winter sun trips to 2023 holidays-of-a-lifetime.

Claire Bentley, managing director of British Airways Holidays, said: “We know that, more than ever, many of our customers are keen to ensure value for money. This sale offers a huge variety of flights and holidays at a wide range of prices, giving plenty of choice for those keen to get away. This is coupled with The British Airways experience, from generous baggage allowances to great quality food and drink on board. British Airways Holidays customers can also benefit from our low deposits and the additional protection that comes with our holiday packages, so they can book with complete peace of mind.”

Return British Airways flights available include Heathrow to Dubai from £399(USD 461.1), Gatwick to New York from £308(USD356.25), Heathrow to Miami from £339(USD 461.1) and Heathrow to San Francisco from £397(USD459.20), Those looking for far-flung holiday packages (flight + hotel) with British Airways Holidays can enjoy seven-night stays in Orlando from £429pp (USD496.14), the Caribbean from £599 pp (USD692.75), and the Indian Ocean from £919pp. Those in the market for a mini-break can jet off on three-night trips to Dubai from £439pp (USD 507.69), or New York from £449pp (USD519.26).  Two-night city breaks to destinations including Rome, Venice and Prague start from just £119pp (USD137.62).

Holiday packages can be secured with deposits from £60pp (USD69.38), with the final balance due up to four weeks before travel. Executive Club Members can also now earn double Tier Points on flights taken as part of a package holiday, for travel up to 30 September 2023*.

Travellers interested in exploring British Airways’ newest destination, Oranjestad in Aruba, can enjoy seven nights on the Caribbean Island from £979pp (USD 1,132.07). Flights begin on 26 March 2023, operating twice weekly from London Gatwick. British Airways Holidays is also offering customers an additional saving of up to £300(USD 346.91) on selected holidays, for a limited period.

 

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Mooting for direct flights to US, UK, Canada from Punjab https://dev.traveldailymedia.com/mooting-for-direct-flights-to-us-uk-canada-from-punjab/ Tue, 30 Aug 2022 07:56:11 +0000 https://www.traveldailymedia.com/?p=716391 The post Mooting for direct flights to US, UK, Canada from Punjab appeared first on TD (Travel Daily Media) Brand TD.

Bhagwant Mann, the Chief Minister of Punjab said that his state government is in talks with major airline companies, to start direct international flights connecting Amritsar and Mohali to major destinations like Vancouver.

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Bhagwant Mann, the Chief Minister of Punjab said that his state government is in talks with major airline companies, to start direct international flights connecting Amritsar and Mohali to major destinations like Vancouver.

He said that: ’We are in talks with Tatas (Air India), Vistara, British Airways and Air Canada that we need direct flights from Amritsar and Mohali to London, Vancouver, Toronto, Silicon Valley, Chicago. We have an upgraded immigration and customs system. We would have three terminals (going up from one at present),” Mann said.

He said the international airports in Punjab, would have all the facilities like five-seven-star hotels, besides presence of staff of different embassies.

‘’Lakhs of pilgrims visit Amritsar Saheb for ‘darshan’ and to pay obeisance to Darbar Saheb. The city attracts many religious and other tourists,” he said, adding there is a tremendous scope for tourism in the state.

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Heathrow: Unpredictability remains harsh reality https://dev.traveldailymedia.com/heathrow-unpredictability-remains-harsh-reality/ Tue, 10 May 2022 15:31:35 +0000 https://eturbonews.com/?p=3069138 The post Heathrow: Unpredictability remains harsh reality appeared first on TD (Travel Daily Media) Brand TD.

Heathrow: Unpredictability remains harsh reality -
5 million passengers travelled through Heathrow in April, with outbound leisure travellers and Brits cashing in airline travel vouchers driving the recovery in passenger demand which is expected to las...

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Heathrow: Unpredictability remains harsh reality

5 million passengers travelled through Heathrow in April, with outbound leisure travellers and Brits cashing in airline travel vouchers driving the recovery in passenger demand which is expected to last throughout the summer. As a result, we have increased our 2022 forecast from 45.5 million passengers to nearly 53 million – a 16% increase on our previous assumptions  Despite the increase in passenger numbers, Heathrow delivered a strong service throughout the Easter getaway – with 97% of passengers through security […]

Click here to read: eTurboNews | TravelIndustry News

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London Heathrow faces a new harsh reality https://dev.traveldailymedia.com/london-heathrow-faces-a-new-harsh-reality/ Tue, 10 May 2022 07:34:15 +0000 https://eturbonews.com/?p=3069079 The post London Heathrow faces a new harsh reality appeared first on TD (Travel Daily Media) Brand TD.

London Heathrow faces a new harsh reality -
5 million passengers traveled through Heathrow in April, with outbound leisure travelers and Brits cashing in airline travel vouchers driving the recovery in passenger demand which is expected to last through...

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London Heathrow faces a new harsh reality

5 million passengers traveled through Heathrow in April, with outbound leisure travelers and Brits cashing in airline travel vouchers driving the recovery in passenger demand which is expected to last throughout the summer. As a result, we have increased our 2022 forecast from 45.5 million passengers to nearly 53 million – a 16% increase on our previous assumptions  Despite the increase in passenger numbers, Heathrow delivered a strong service throughout the Easter get away – with 97% of passengers through […]

Click here to read: eTurboNews | TravelIndustry News

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American Airlines and British Airways to unveil joint operations at JFK’s Terminal 8 https://dev.traveldailymedia.com/american-airlines-and-british-airways-to-unveil-joint-operations-at-jfks-terminal-8/ Fri, 04 Feb 2022 02:00:52 +0000 https://www.traveldailymedia.com/?p=685634 The post American Airlines and British Airways to unveil joint operations at JFK’s Terminal 8 appeared first on TD (Travel Daily Media) Brand TD.

American Airlines and British Airways announced more details regarding plans to co-locate operations at John F. Kennedy International Airport’s (JFK) Terminal 8 beginning December 1, 2022

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American Airlines and British Airways announced more details regarding plans to co-locate operations at John F. Kennedy International Airport’s (JFK) Terminal 8 beginning December 1, 2022. Enabled by a $400 million investment to redevelop, expand and enhance the terminal, the move will bring the Atlantic Joint Business partners closer together.

Jointly, the terminal investments and co-location will offer a more seamless customer experience while supporting the Port Authority of New York and New Jersey’s ambitious plan to transform JFK into a leading global airport.

“American is eager to welcome British Airways to their new home at JFK,” said American’s Chief Customer Officer Alison Taylor. “Their move to Terminal 8 further deepens our longstanding partnership and makes it easier than ever for customers traveling between New York and London or onward across our global networks.”

American and British Airways were the first carriers to begin redevelopment efforts at JFK, breaking ground in Jan. 2020 on five new widebody gates, four new widebody hardstand parking positions, an enhanced baggage handling system, new customer amenities and expanded premium guest offerings — including approximately 130,000 square feet of new and renovated terminal space.

Tom Stevens, British Airways’ Director of Brand and Customer Experience said: “New York holds a special place in our heart as one of our most well-loved and important destinations. Our move to the redeveloped and expanded Terminal 8 will bring a range of benefits for our customers, including a better transfer experience, enabling them to travel to more than 30 destinations across the U.S., Caribbean and Latin America with American Airlines. British Airways will remain in Terminal 7 until Dec. 1, 2022, and we have continued to invest in the experience for our customers, including our check-in area, concessions and lounges.”

 

 

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Tennis superstar Emma Raducanu becomes global brand ambassador of British Airways https://dev.traveldailymedia.com/tennis-superstar-emma-raducanu-becomes-global-brand-ambassador-of-british-airways/ Fri, 24 Dec 2021 03:22:08 +0000 https://www.traveldailymedia.com/?p=683802 The post Tennis superstar Emma Raducanu becomes global brand ambassador of British Airways appeared first on TD (Travel Daily Media) Brand TD.

British Airways has named tennis superstar, Emma Raducanu, as its latest global brand ambassador

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British Airways has named tennis superstar, Emma Raducanu, as its latest global brand ambassador. The airline, which prides itself on connecting Britain with the world and the world with Britain, will support the British star as she represents the nation globally.

The airline will fly Emma to tournaments and training around the world, including next year’s French and US Opens and the Masters’ events in California and Rome, as Emma embarks on the next stage of her worldwide tennis career.

The news follows Emma’s triumph at the US Open in September 2021, making her the first British woman to win a Grand Slam title since 1977. The airline proudly carried both Emma and her team home from the win, warmly welcoming her back to the UK to be reunited with her family.

As well as tennis, Emma has a passion for aviation, which the airline hopes to bring to life with various activations through its long term partnership, reaching and inspiring women and younger audiences to consider a career in the industry. The UK’s flag carrier, who has a long-standing history in supporting national sporting events and teams, will be Emma’s first British brand partner.

Tom Stevens, British Airways’ Director of Brand and Customer Experience, said: “As we look ahead to the world opening up again, we’re excited to be supporting the very best of British talent, Emma Raducanu. We couldn’t have been prouder as a nation than when Emma won the US Open. Sport has the power to inspire and unite people all across the globe, so we are delighted to be supporting Emma as she represents Britain and takes on the world.”

Emma Raducanu, British professional tennis player, said “British Airways has taken such good care of my team and I ever since the US Open and I have felt their support everywhere I have flown. To be partnering with such an iconic British brand that can play a big role in my performance makes a lot of sense to me. I’m fascinated by aviation and we have some interesting projects planned together.”

British Airways has been the proud airline partner to Team GB and Paralympics GB since 2008 and is currently the Principal Partner to Twickenham Stadium, Official Airline Partner to England Rugby. The airline also flew the British & Irish Lions to and from South Africa this year.

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Ladies and gentlemen, British Airways says no more https://dev.traveldailymedia.com/ladies-and-gentlemen-british-airways-says-no-more/ Mon, 11 Oct 2021 05:49:55 +0000 https://www.traveldailymedia.com/?p=678792 The post Ladies and gentlemen, British Airways says no more appeared first on TD (Travel Daily Media) Brand TD.

After becoming the latest airline to remove the term "ladies and gentlemen" from all onboard announcements, British Airways has been accused of trying to appease the woke brigade.

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After becoming the latest airline to remove the term “ladies and gentlemen” from all onboard announcements, British Airways has been accused of trying to appease the woke brigade.

Instead of using gender-specific language, the airline will begin using gender-neutral language on all of BA’s flights in the coming days.

The choice to stop using gendered announcements was a good one. British Airways is the latest airline to acknowledge that gender is not the only factor determining one’s identity. When Lufthansa began using gender-neutral announcements in June, the airline realised that customers would need some time to get used to the change.

Non-binary people “whose gender identification doesn’t sit comfortably with ‘man’ or ‘woman'” may find gender-specific announcements particularly problematic.

In the words of Stonewall’s LGBTQI+ advocacy group, a non-binary person is “someone who thinks that their gender identity and gender experience involve being both a man and a woman, or that it is fluid, in between, or altogether outside of the binary.”

Stonewall recommends that people use terms like “folks, buddies, or everyone” when speaking to a group instead of the binary “ladies and gentlemen.”

Other airlines that have adopted gender-neutral greetings use the term “hi everyone.” It’s unclear how British Airways will begin addressing customers.

To promote equality and welcome all of its passengers, Air Canada is anticipated to be the first major airline to stop using gendered announcements by the end of 2019.

Other airlines have followed suit, including Delta and Japan Airlines.

On the other hand, in 2019, when EasyJet contemplated beginning all onboard announcements with gender-neutral greetings, it received criticism. Airlines were deluged with hatred on Twitter because of the complaint. The airline swiftly abandoned the policy, saying they would only give “advice” on how to “welcome all customers politely and inclusively.”

There is no immediate word from British Airways on whether it will tell workers to avoid using gendered personal pleasantries such as “Sir” and “Madam” during onboard conversations.

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BA Better World: British Airways unveils new sustainability programme https://dev.traveldailymedia.com/ba-better-world-british-airways-unveils-new-sustainability-programme/ Fri, 10 Sep 2021 06:06:21 +0000 https://www.traveldailymedia.com/?p=676916 The post BA Better World: British Airways unveils new sustainability programme appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched BA Better World, its new sustainability programme as it marks a further commitment to put sustainability at the heart of its business

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British Airways has launched BA Better World, its new sustainability programme. The airline said this marked a further commitment to put sustainability at the heart of its business, from reducing emissions and waste and positively contributing to the communities it serves, to creating a great place for people to work to build a resilient, responsible business.

At an event at British Airways’ Heathrow engineering base, the airline unveiled a new look for one of its most fuel-efficient short-haul aircraft, an A320neo, which it has painted in its new BA Better World sustainability colours as part of a partnership with aircraft manufacturer Airbus.

The airline has long been leading the aviation industry’s efforts to decarbonise. In 1992 it was the first airline to report its carbon footprint. In 2002 it became the first airline to participate in UK emissions trading. In 2019 British Airways’ parent company IAG became the first airline group in the world to commit to net zero CO2 emissions by 2050, and last year British Airways became the first major airline to voluntarily offset all emissions from its domestic flights.

After unveiling the new aircraft livery, British Airways announced a collaboration with bp, committing to source sustainable aviation fuel with respect to all its flights between London, Glasgow and Edinburgh during the UK’s COP26 climate change summit being held in Glasgow later this year. Sustainable aviation fuel (SAF) is blended with traditional jet fuel to comply with aviation fuel certification standards. The SAF sourced for the COP26 period provides a lifecycle carbon reduction of up to 80% compared to traditional jet fuel.

In a UK first, it also announced that from now on its customers can purchase sustainable aviation fuel to reduce their carbon footprint via its not-for-profit organisation Pure Leapfrog. This is in addition to the existing option for customers to offset their emissions.

The collaboration with bp forms part of British Airways’ long-term commitment to the development and use of sustainable aviation fuel.

British Airways CEO and Chairman Sean Doyle said: “With BA Better World we’re on our most important journey yet – to a better, more sustainable future and one which will ensure the long-term success of our business. We’re clear that we have a responsibility to reduce our impact on the planet and have a detailed plan to achieve net zero carbon emissions by 2050, including investing in more fuel-efficient aircraft, improving our operational efficiency and investing in the development of sustainable aviation fuel and zero emissions aircraft.”

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British Airways welcomes home final Paralympicsgb athletes https://dev.traveldailymedia.com/british-airways-welcomes-home-final-paralympicsgb-athletes/ Tue, 07 Sep 2021 05:00:47 +0000 https://www.traveldailymedia.com/?p=676705 The post British Airways welcomes home final Paralympicsgb athletes appeared first on TD (Travel Daily Media) Brand TD.

British Airways has welcomed home the final athletes from ParalympicsGB after their triumph at the Tokyo 2020 Paralympic games

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British Airways has welcomed home the final athletes from ParalympicsGB after their triumph at the Tokyo 2020 Paralympic games. Athletes have been returning home from Tokyo throughout the past week with a total of 124 medals including 41 gold, 38 silver and 45 bronze weighing a combined total of 63.946kg.

To celebrate the team’s success British Airways, were given all medal winners an executive card status to match the medal that they won in Tokyo. The final flight home had athletes from the archery, athletics, badminton, boccia, shooting, canoeing and the men’s wheelchair basketball team.

The airline worked tirelessly to ensure that it got the team and all of their equipment to and from Tokyo safely, flying 468 passengers, 429 wheelchairs and mobility equipment, 209 bikes, 4381 bags and sporting equipment, including 58 oversized items.

Tom Stevens, British Airways’ director of brand and customer, said: “Everyone at British Airways couldn’t be prouder of ParalympicsGB and their incredible achievements at Tokyo 2020. Like the Team GB athletes before them, they have lifted the spirits of the nation after a difficult year. It has been an honour to continue our partnership with ParalympcisGB and fly them to and from Tokyo, and we are excited to welcome home the final athletes as they reunite with loved ones to celebrate their success. From all of us at British Airways, well done!”.

British Airways has a long-standing history in supporting national sporting events and teams. The airline has been the proud airline partner to Team GB and Paralympics GB since 2008 and is currently the Principal Partner to Twickenham Stadium, Official Airline Partner to England Rugby. The airline also flew the British & Irish Lions home after competing int heir recent tour of South Africa.

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Jetstar brings back transit with Air France, KLM and British Airways at Changi Airport https://dev.traveldailymedia.com/jetstar-brings-back-transit-with-air-france-klm-and-british-airways-at-changi-airport/ Mon, 23 Aug 2021 03:47:48 +0000 https://www.traveldailymedia.com/?p=675869 The post Jetstar brings back transit with Air France, KLM and British Airways at Changi Airport appeared first on TD (Travel Daily Media) Brand TD.

Jetstar Asia has welcomed back Air France, KLM and British Airways to its international carrier partnerships

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Jetstar Asia has welcomed back Air France, KLM and British Airways to its international carrier partnerships. The renewed partnerships enable customers to seamlessly connect between Jetstar Asia’s Southeast Asian network and the European airlines’ global network via Singapore’s Changi Airport.

Customers travelling to/from Europe on these full-service carriers can once again transfer to a Jetstar Asia (3K) service in Singapore and travel to any of the ten destinations Jetstar Asia currently operates to: Bangkok, Clark, Ho Chi Minh City^, Jakarta, Kuala Lumpur, Manila, Penang, Phnom Penh, Phuket and Surabaya.

Clive Ashmore Butler, head of commercial and alliances, Jetstar Asia said it was great to see more airlines return to Singapore, helping restore its position as a global hub.

“Our longstanding partnerships with Air France, KLM and British Airways will provide more exciting travel opportunities for our customers and a significant boost in the revival of Singapore’s air travel hub,” Butler said. “The Singapore government, Changi Airport and Jetstar Asia have an unwavering commitment to maintaining COVID-safe practices and providing peace-of-mind to all who transit through Singapore. While travelling, Jetstar’s Fly Well safety measures offer all our passengers an added layer of protection and demonstrate our commitment to keeping our people and our customers safe.”

Air France, KLM and British Airways join Emirates, who was the first Jetstar codeshare partner to recommence transit passengers via Singapore on 15 April.

Transit travellers must book their entire journey in one booking and check with the relevant authorities to ensure they meet all the relevant entry requirements for their final destination as restrictions may apply.

Transiting customers will be checked through at their first international departure point for the onward connecting service at Changi.

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Keep calm and play on! British Airways carries final team GB athletes home https://dev.traveldailymedia.com/keep-calm-and-play-on-british-airways-carries-final-team-gb-athletes-home/ Tue, 10 Aug 2021 06:08:31 +0000 https://www.traveldailymedia.com/?p=675094 The post Keep calm and play on! British Airways carries final team GB athletes home appeared first on TD (Travel Daily Media) Brand TD.

Over the last two weeks British Airways was proudly flying Team GB home from the Tokyo 2020 Olympic Games, with the final flight carrying Olympians due that landed on 9 August

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Over the last two weeks British Airways was proudly flying Team GB home from the Tokyo 2020 Olympic Games, with the final flight carrying Olympians due that landed on 9 August.

The airline has welcomed tens of competitors across a wide range of sports back to the United Kingdom after an incredible Tokyo Games, with Team GB matching their overall medal haul of 65 from London 2012, when they competed on home turf. The airline has announced that to celebrate the team’s success, it will be giving all medal winners an executive card status to match the medal that they won in the Games.

On board the final flight back to the UK are eight gold, nine silver and three bronze medals, weighing a combined weight of 10.298 kilograms. The remaining athletes flying home with British Airways are from the boxing, track cycling, modern pentathlon and the athletic teams.

Among the incredible team members on the flight were Laura Kenny, Team GB’s most successful female athlete who carried the Union flag in the Closing Ceremony and her husband, Jason Kenny, the most successful British Olympian after he won his seventh Olympic gold medal in the men’s keirin.

Once the aircraft landed, the athletes were led through by the carrier’s staff to the arrivals hall in Terminal 5 at Heathrow Airport to reunite with friends and family after spending so long apart.

Tom Stevens, British Airways’ director of brand and customer experience, said: “We are so proud to be the airline partner for Team GB and we are in awe of the team’s achievements in this year’s Olympic games. The event has brought the nation together, and watching our athletes compete in challenging circumstances, after a year of uncertainty is something to be admired and will inspire many people. From all of us at British Airways, we want to congratulate Team GB on their incredible success and look forward to seeing the final athletes reunited with their loved ones.”

The airline is also the proud airline partner of ParalympicsGB and will be carrying the athletes to and from the Tokyo 2020 Paralympic Games which starts on 24 August.

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British Airways’ flagship US lounge reopens doors https://dev.traveldailymedia.com/british-airways-flagship-us-lounge-reopens-doors/ Fri, 06 Aug 2021 05:00:43 +0000 https://www.traveldailymedia.com/?p=675004 The post British Airways’ flagship US lounge reopens doors appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ flagship US lounge at JFK’s Terminal 7 has reopened its doors on, following a 16-month closure due to the Covid-19 pandemic

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British Airways’ flagship US lounge at JFK’s Terminal 7 has reopened its doors on, following a 16-month closure due to the Covid-19 pandemic.

The opening of the Galleries Club lounge also marks the next step in the airline’s phased lounge reopening plan and will be available for customers travelling in First, Club World and eligible card holders, ahead of their flight to London Heathrow. Those flying from JFK in First and Club World can enjoy an enhanced check-in experience at the exclusive Premium Zone.  The First Wing and First check in are also open to ensure a smooth start to the journey.

British Airways’ customers will now also be able to use the airline’s innovative new digital app ‘Your Menu’ to order food directly from their mobile device to their seat after scanning a QR code. The app will be available throughout the lounge, meaning that customers can select from a wide range of complimentary food and beverages, to any seat.

A walk-through of the lounge can be viewed here.

At Heathrow on their return to the US, customers will have access to the Club and First lounges from Terminal 5, which also boasts a new sleep zone ‘Forty Winks’, allowing travellers to rest ahead of their flight.

Tom Stevens, British Airways’ director of brand and customer experience, said: “After the news about the change in entry requirements for US customers in to the UK, we expect to host more customers who need to travel and so we have decided that it is the right time to open our flagship lounge in New York. We are looking forward to welcoming some of our American customers back to London from next week and bringing Britons who reside in the US home for much-needed family time.”

Elsewhere the airline recently reopened three domestic lounges in Edinburgh, Glasgow and Aberdeen.

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British Airways facing crew shortage due to rising infection rate https://dev.traveldailymedia.com/british-airways-facing-crew-shortage-due-to-rising-infection-rate/ Wed, 21 Jul 2021 11:03:05 +0000 https://www.traveldailymedia.com/?p=674141 The post British Airways facing crew shortage due to rising infection rate appeared first on TD (Travel Daily Media) Brand TD.

British Airways is facing a cabin crew shortage as the airline adds more flights to reopened holiday destinations just as increasing numbers of crew are being ordered to self-isolate.

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British Airways is facing a cabin crew shortage as the airline adds more flights to reopened holiday destinations just as increasing numbers of crew are being ordered to self-isolate due to surging COVID-19 infections across the United Kingdom. British Airways says all its flights are currently operating as normal.

The warning came in a memo from a cabin crew union who told cabin crew who are still at work that they will face a “challenging” few days ahead

“As we head into this weekend, for a variety of reasons, BA is facing a significantly under-resourced period. This has been caused by a combination of factors, increased self-isolation, higher than expected customer loads, and of course an increase to the flying programme,” the memo from BASSA union explained.

In recent days, the hospitality industry has complained of severe staff shortages due to employees being forced to self-isolate as infection rates increase rapidly. On Friday, the UK recorded 35,707 new infections despite its massively successful vaccination campaign that has reached nearly 87 per cent of the adult population.

Although British Airways still has thousands of staff furloughed, the airline may face a crew shortage over the next few days as it recalls cabin crew. The union asked British Airways to offer extra pay for cabin crew to work on their days off, but this request was allegedly rejected.

As a result, the union warns that some flights may depart with less cabin crew than would normally be expected. Flights can only operate with a minimum legally required number of crew.

Earlier this week, British Airways revealed that the number of visitors on its website increased by nearly 100 per cent after a government announcement that fully vaccinated travellers could skip quarantine when arriving back in England from most countries.

BA’s chief executive Sean Doyle has urged the government to go further by reopening travel to and from the United States.

“We are enthusiastic about welcoming more of our customers back over the summer period and reassuring them that British Airways is ready,” Doyle said on Thursday. “Our people have been working relentlessly behind the scenes to make important changes to the customer experience that will ensure our customers receive a first-class experience and complete peace of mind.”

The airline has also confirmed that face mask rules will remain in place after July 19 when the British government lifted most pandemic-era rules.

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British Airways trials ‘world first’ 25 second Covid-19 test https://dev.traveldailymedia.com/british-airways-trials-world-first-25-second-covid-19-test/ Mon, 17 May 2021 01:30:10 +0000 https://www.traveldailymedia.com/?p=670696 The post British Airways trials ‘world first’ 25 second Covid-19 test appeared first on TD (Travel Daily Media) Brand TD.

British Airways is the first airline in the world to conduct a trial with medical tech company Canary Global, to assess how its test, which displays a result within 25 seconds, can play a role in opening up travel.

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British Airways is the first airline in the world to conduct a trial with medical tech company Canary Global, to assess how its Pelican Covid-19 Ultra Rapid test, which displays a result within 25 seconds, can play a role in opening up travel.

The airline will be inviting flight and cabin crew to take the Pelican Covid-19 test and will compare the performance of the result against existing tests that they are already taking.  Recently approved for use in Europe and UK, the test is currently going through U.S. FDA approval and the airline is the first in the world to trial the new technology. Subject to successful evaluation the airline hopes to be able to offer the test technology on applicable routes where tests have to meet the stated specificity and sensitivity standards.

The test is a non-invasive saliva ultra-rapid digital antigen test that delivers 98% sensitivity and 100% specificity in symptomatic and asymptomatic individuals with SARS-CoV-2. Users simply take a sample of their saliva into a disposable sensor unit, shake and insert it into a re-usable digital reader which is connected to a blue-tooth enabled device like a smartphone, and then wait for the results that appear through a mobile app. The test which probes for both the S and N SARS-Cov-2 protein is optimized to detect variants that have originated across the globe.

Sean Doyle, British Airways’ chairman and CEO, said: “As we  start to see the opening up of travel we remain committed to exploring easy and affordable testing solutions to help our customers travel again, whether it’s for business, to reunite with family and friends or take a much-needed break abroad. We think this new ultra-rapid test is a game changer so we are delighted to work with the team at Canary to begin initial trials with our flight and cabin crew, before exploring what role it could play as a customer testing option.”

Raj Reddy, Canary’s CEO and inventor of the technology said: “Combining the power of nanosensor and digital detection technology, the Pelican CV19 test is the first ultra-rapid test that can return a PCR-like accuracy of 98% sensitivity and 100% specificity. We developed the test with the travel industry in mind where speed, accuracy and ease of use are paramount. We are very excited to partner with BA as pioneer and industry leader to trial this test; and we hope the Pelican test can soon be used as a standard test for travellers and crew around the world.”

Canary Global is in discussions with other travel, hospitality and events organisers around the world to help them safely open up with the Pelican ultra-rapid Covid-19 test. The test could also help to safely open up other business and schools. Canary is currently ramping up its production to meet the global demand.

British Airways’ customers also travelling to Cyprus, Germany, Greece, Italy, Spain and Portugal, can now also upload their negative Covid-19 test result and other documentation directly into ba.com for verification before travel.

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British Airways’ CEO calls for urgent introduction of testing to get people flying again https://dev.traveldailymedia.com/british-airways-ceo-calls-for-urgent-introduction-of-testing-to-get-people-flying-again/ Tue, 20 Oct 2020 04:30:40 +0000 https://www.traveldailymedia.com/?p=561808 The post British Airways’ CEO calls for urgent introduction of testing to get people flying again appeared first on TD (Travel Daily Media) Brand TD.

In his first public appearance since being named British Airways’ new CEO last week, Sean Doyle gave the keynote address at Airlines 2050: Beyond the Crisis

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In his first public appearance since being named British Airways’ new CEO last week, Sean Doyle gave the keynote address at Airlines 2050: Beyond the Crisis. He said that British Airways continues to play a crucial part in connecting Britain with the world and the world with Britain and is doing everything in its power to emerge from this crisis.

Doyle said the airline believes the risk to public health of flying is low after the industry body IATA suggested that since the start of 2020 there have been as few as 44 cases of COVID-19 linked to flights. Over the same period some 1.2 billion passengers have travelled.

He added: “The safety of its customers and crew is always our priority, and we are taking every safety measure to keep our customers safe. This is a multi-faceted approach and includes minimising contact, sanitising our aircraft from nose to tail and asking customers and crew to wear face masks at all times, unless they have a medical exemption.”

And he confirmed that British Airways does not believe quarantine is the long-term solution, saying: “We believe the best way to reassure people is to introduce a reliable and affordable test before flying. For the UK this approach reduces the stress on NHS testing systems within the UK and on policing the quarantine system.”

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British Airways CEO Alex Cruz has stepped down with immediate effect https://dev.traveldailymedia.com/ba-ceo-stepped-down-alex-cruz/ Mon, 12 Oct 2020 09:11:02 +0000 https://www.traveldailymedia.com/?p=561378 The post British Airways CEO Alex Cruz has stepped down with immediate effect appeared first on TD (Travel Daily Media) Brand TD.

BRITISH AIRWAYS CEO Alex Cruz has stepped down with immediate effect. He will be replaced by Sean Doyle, the boss of Aer Lingus, but will remain on the airline's board as non-executive chairman.

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BRITISH AIRWAYS CEO Alex Cruz has stepped down with immediate effect. He will be replaced by Sean Doyle, the boss of Aer Lingus, but will remain on the airline’s board as non-executive chairman.

British Airways (BA) chief executive Alex Cruz is stepping down from the role with immediate effect, owner International Airlines Group (IAG) has said.

IAG boss Luis Gallego said the shake-up came as the company navigated “the worst crisis faced in our industry” – which has seen demand crushed by the coronavirus crisis and thousands of jobs axed.

BA’s new chief executive will be Sean Doyle, who is being brought in from Irish carrier Aer Lingus – also part of IAG.

It was one of a series of management changes announced on Monday by Mr Gallego, who took over as IAG chief executive a month ago after the retirement of Willie Walsh.

Mr Gallego said: “We’re navigating the worst crisis faced in our industry and I’m confident these internal promotions will ensure IAG is well placed to emerge in a strong position.”

He said Mr Cruz had “worked tirelessly to modernise the airline”, adding that he had also “led the airline through a particularly demanding period and has secured restructuring agreements with the vast majority of employees”.

Mr Doyle, BA’s new boss, previously worked at the airline for 20 years before moving to head Aer Lingus two years ago.

 

As reported on Sky News 

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End of an era: British Airways retires its final Boeing 747 https://dev.traveldailymedia.com/ending-an-era-british-airways-retires-its-final-boeing-747/ Fri, 09 Oct 2020 04:45:10 +0000 https://www.traveldailymedia.com/?p=561131 The post End of an era: British Airways retires its final Boeing 747 appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ remaining two Boeing 747 aircraft based at Heathrow taxied for take off for the last time on 8 October

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British Airways’ remaining two Boeing 747 aircraft based at Heathrow taxied for take off for the last time on 8 October. To commemorate the occasion the airline’s two aircraft took to the skies one after the other from runway 27R.

Once in the air, G-CIVY circled back over the southerly runway in an emotional farewell to its home before heading to St Athan where the aircraft will be retired.

G-CIVB, painted in the airline’s historic Negus livery and G-CIVY, in its current Chatham Dockyard livery, are going to be retiring in the UK at Kemble and St Athan, respectively. Between the two aircraft they have flown an impressive 104 million miles in their 47 years of service and carried millions of British Airways customers.

To express its gratitude to the millions of people who flew on the jets, British Airways is also offering a jumbo reduction on seven hundred and forty seven (747) Club World seats which will be on sale. The limited number of ultra-low fare seats are live now to popular destinations that the airline’s Queen of The Skies used to fly to which will include Miami, Dallas and Cape Town.

Hundreds of aviation enthusiasts and customers flooded social media sharing their favourite 747 memories using #BA747farewell. Alex Cruz, British Airways’ chairman and CEO said: “With the retirement of our 747 fleet, it was our last chance to see the Queen of the Skies depart from our home at Heathrow airport. The 747s have played a huge role in our 100-year history, forming the backbone of our fleet for over 50 years. I know I speak for our customers and the many thousands of colleagues who have spent much of their careers alongside them when I say we will miss seeing them grace our skies.”

In July, the airline announced that its remaining 747s had sadly flown their last commercial services as a result of the impact the Covid-19 pandemic has had on the airline and the aviation sector. The fleet is being replaced by quieter more fuel-efficient aircraft as part of the airline’s commitment to achieving net zero carbon emissions by 2050.

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British Airways’ ‘Flying with Confidence’ course goes digital for the first time https://dev.traveldailymedia.com/british-airways-flying-with-confidence-course-goes-digital-for-the-first-time/ Thu, 24 Sep 2020 06:58:16 +0000 https://www.traveldailymedia.com/?p=559875 The post British Airways’ ‘Flying with Confidence’ course goes digital for the first time appeared first on TD (Travel Daily Media) Brand TD.

British Airways is bringing its renowned Flying with Confidence course to the comfort of customers’ homes for the first time this October. More than 50,000 people have taken part in the course since it began more than 35 years ago. The course, which has typically only been run in a classroom format followed by a […]

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British Airways is bringing its renowned Flying with Confidence course to the comfort of customers’ homes for the first time this October. More than 50,000 people have taken part in the course since it began more than 35 years ago.

The course, which has typically only been run in a classroom format followed by a short flight the following day, is now being offered as a live interactive webinar, to give attendees every detail from how an aircraft flies, to why turbulence is uncomfortable but not dangerous, to simple breathing techniques to use to manage anxiety, all without leaving the house.

British Airways recognises that around 25% of people have at least some fear of flying, while one-in-ten people have a phobia of flying. In addition, flyers are now having to navigate travel in the Covid-19 era, so the course will also cover all the safety measures put in place by British Airways both on the ground and in the air, to help give travellers from around the world the confidence to fly again.

British Airways captain, Steve Allright, who runs the course, said: “We are delighted to offer this popular course as a live, interactive webinar, to give more people than ever the chance to sign up and overcome their fear of flying from home, wherever they are in the world. Safety is at the heart of everything we do at British Airways. There will inevitably be some further worries and questions around the pandemic, so it’s more important than ever that we share with attendees not just the technical aspects of flying, but also the range of safety precautions we are taking, to give them the peace of mind and ensure they have a safe and enjoyable flying experience next time they fly with us.”

In terms of safety, the airline has introduced a range of measures to keep its customers safe and is asking customers to abide by these new measures to help manage the wellness of everyone travelling.

The airline is cleaning all key surfaces including seats, screens, seat buckles and tray tables after every flight and each aircraft is completely cleaned from nose to tail every day.

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britishairways_216862144799300 British Airways Captain Steve Allright talks to passengers during the Flying With Confidence course, London Heathrow, UK, 11 February 2012 (Picture by Nick Morrish/British Airways)
British Airways unveils annual September sale https://dev.traveldailymedia.com/british-airways-unveils-annual-september-sale/ Fri, 28 Aug 2020 04:31:18 +0000 https://www.traveldailymedia.com/?p=557558 The post British Airways unveils annual September sale appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched its annual September Sale with deals to over 150 destinations across its global network

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British Airways has launched its annual September Sale with deals to over 150 destinations across its global network. With travel dates in 2021 available, and the airline’s flexible booking policy offering no change fees or a voucher exchange for bookings made during the September Sale with travel before the end of August 2021, customers can book with absolute confidence that they can move their flights or holiday should their plans change.

A selection of enticing holiday packages are also included in the sale this year. On top of the sale prices, the airline has over one million seats available for GBP 39 (USD 51.63) or less each-way. Destinations include Geneva, Venice and Rome.

Andrew Brem, British Airways’ chief commercial officer said: “We know that many of our customers are eager to start exploring the world again and that’s why we are offering them great prices coupled with flexible booking options. Customers who book during the September Sale can take a voucher if they change their minds and we believe that this, alongside enhanced safety measures at the airport and onboard, will give customers the confidence to book their next getaway and get traveling again.”

As part of the September Sale, there are also a number of tempting Avios part payment deals. In terms of safety the airline has introduced a range of measures to keep its customers safe and is asking customers to abide by the new measures to help manage the wellness of everyone travelling.

These include checking-in online, downloading their boarding pass and where possible self-scanning their boarding passes at the departure gate, observing social distancing and using hand sanitisers that are placed throughout airports, wearing a face mask at all times and bringing enough to replace them every four hours for longer flights and so on.

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How British Airways bid farewell to first of its last 747 jumbo jets https://dev.traveldailymedia.com/how-british-airways-bid-farewell-to-first-of-its-last-747-jumbo-jets/ Wed, 19 Aug 2020 06:00:33 +0000 https://www.traveldailymedia.com/?p=556102 The post How British Airways bid farewell to first of its last 747 jumbo jets appeared first on TD (Travel Daily Media) Brand TD.

British Airways has now retired its first Boeing 747 since announcing last month that all 31 of its jumbo jets had sadly flown their last commercial services

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British Airways has now retired its first Boeing 747 since announcing last month that all 31 of its jumbo jets had sadly flown their last commercial services. The Boeing 747-400, registration G-CIVD, departed from London Heathrow on 18 August at 9am local time under flight number BA9170E after more than 25 magnificent years of flying.

British Airways’ fleet of 747s are being retired at an accelerated rate as a result of the devastating impact the Covid-19 pandemic has had on the airline and the aviation sector, which is not predicted to recover to 2019 levels until at least 2024.

Al Bridger, director of flight operations in British Airways said: “All of us at British Airways and so many of our customers will have fond memories and special moments from our travels on the iconic jumbo jet. As a pilot who was lucky enough to fly the aircraft, the sheer scale of it was unforgettable, you literally looked down on other aircraft. It changed aviation forever when it arrived in the skies and I know I speak for our customers and the global aviation community when I say, despite rightly moving to more sustainable ways of flying, we will still miss the 747 dearly.”

The 747 has been an iconic part of British Airways’ fleet for nearly fifty years. At one point the airline operated 57 of the aircraft, with the jumbo jet’s first flight to New York in 1971. The fuel-hungry aircraft were slowly being phased out by British Airways as they reached the end of their working life in order to help meet the company’s commitment to net zero by 2050.

The airline has invested heavily in new, modern long-haul aircraft including six A350s and 32 787s which are around 25% more fuel-efficient than the 747.

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British Airways adds extra flights a week from China https://dev.traveldailymedia.com/british-airways-adds-extra-flights-a-week-from-china/ Tue, 28 Apr 2020 04:29:53 +0000 https://www.traveldailymedia.com/?p=549871 The post British Airways adds extra flights a week from China appeared first on TD (Travel Daily Media) Brand TD.

British Airways is increasing the number of cargo-only flights from China to the UK to 21 a week, up from 13 last week, as demand continues to rise. From May, 14 flights each week will depart from Shanghai, and seven from Beijing carrying cargo in the hold and, where possible, in the cabin too. These […]

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British Airways is increasing the number of cargo-only flights from China to the UK to 21 a week, up from 13 last week, as demand continues to rise.

From May, 14 flights each week will depart from Shanghai, and seven from Beijing carrying cargo in the hold and, where possible, in the cabin too. These flights will be able to carry up to 770 tonnes of cargo for the NHS each week, including PPE and ventilators.

In April, the airline has already operated 13 cargo-only flights from China to the UK carrying NHS supplies. The flights are operated in partnership with the UK government and IAG Cargo. The British Embassy in China is working with the Department of Health to procure medical equipment from China and deliver it to NHS hospitals all over the UK.

Alex Cruz, British Airways’ chairman and chief executive said: “As an airline we are in a unique position to help in the global response to Covid-19, whether it is through carrying UK residents back home, transporting vital cargo back to the NHS, or through our colleagues who are offering their skills to volunteer.”

Foreign secretary Dominic Raab said: “These flights will help us deliver essential equipment to the NHS and for others who are working on the front line.”

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BA to ship 770 tonnes of cargo for the NHS including PPE https://dev.traveldailymedia.com/ba-to-ship-770-tonnes-of-cargo-for-the-nhs-including-ppe/ Sun, 26 Apr 2020 23:53:19 +0000 https://www.traveldailymedia.com/?p=549816 The post BA to ship 770 tonnes of cargo for the NHS including PPE appeared first on TD (Travel Daily Media) Brand TD.

British Airways is increasing the number of cargo-only flights from China to the UK to 21 a week, up from 13 last week, as demand continues to rise. From May, 14 flights each week will depart from Shanghai, and seven from Beijing carrying cargo in the hold and, where possible, in the cabin too.  These […]

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British Airways is increasing the number of cargo-only flights from China to the UK to 21 a week, up from 13 last week, as demand continues to rise.

From May, 14 flights each week will depart from Shanghai, and seven from Beijing carrying cargo in the hold and, where possible, in the cabin too.  These flights will be able to carry up to 770 tonnes of cargo for the NHS each week, including PPE and ventilators.

In April, the airline has already operated 13 cargo-only flights from China to the UK carrying NHS supplies. The flights are operated in partnership with the UK Government and IAG Cargo. The British Embassy in China is working with the Department of Health to procure medical equipment from China and deliver it to NHS hospitals all over the UK.

Alex Cruz, British Airways’ chairman and chief executive, said: “As an airline we are in a unique position to help in the global response to Covid-19, whether it is through carrying UK residents back home, transporting vital cargo back to the NHS, or through our colleagues who are offering their skills to volunteer. We’re proud to be playing our part, and I’m grateful to everyone who is working to make these flights happen in these difficult times.”

Foreign secretary Dominic Raab said: “These flights will help us deliver essential equipment to the NHS and for others who are working on the front line. Coronavirus is a global challenge and we are focused on working with our international partners to stop the spread of the virus and save lives.”

British Airways works with its sister company, IAG Cargo to fly supplies around the world. Since March, IAG Cargo and airlines within International Airlines Group (IAG) including Aer Lingus and Iberia have been instrumental in bringing medical supplies to Europe to help in the fight against the impact of the Covid-19.

The airline has also started carrying cargo in the cabin of its flights, as well as in the hold – the first time the airline has ever done this.

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British Airways flies vital medical supplies to Britain https://dev.traveldailymedia.com/british-airways-flies-vital-medical-supplies-to-britain/ Mon, 13 Apr 2020 04:08:05 +0000 https://www.traveldailymedia.com/?p=548220 The post British Airways flies vital medical supplies to Britain appeared first on TD (Travel Daily Media) Brand TD.

A British Airways aircraft loaded with vital medical supplies from China came back to London Heathrow. The Boeing 777 was loaded with ventilators as well as personal protective equipment (PPE) including goggles, face guards and gowns. The flight was operated in partnership with the UK government and IAG Cargo. The British Embassy worked with the […]

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A British Airways aircraft loaded with vital medical supplies from China came back to London Heathrow. The Boeing 777 was loaded with ventilators as well as personal protective equipment (PPE) including goggles, face guards and gowns.

The flight was operated in partnership with the UK government and IAG Cargo. The British Embassy worked with the Department of Health to procure medical equipment from China and deliver it to NHS hospitals all over the UK.

The flight was the first of several British Airways flights containing medical equipment and supplies coming in to the UK from China. Over the coming days, 55 tonnes of hand sanitiser – equivalent to around 62,000 large bottles – will arrive in the UK on a similar flight from Shanghai.

Minister of state for Asia, Nigel Adams said: “I am delighted that we have been able to reopen the British Airways route from Shanghai to deliver lifesaving equipment that we have bought for the NHS. We have been working round the clock to bolster the NHS supplies and save lives and we are seeking further deliveries as a matter of urgency.”

Alex Cruz, chairman and chief executive of British Airways said: “We are doing all we can to support the global response to Covid-19, whether it’s flying important medical supplies in to the UK or helping to bring Britons home.” The flight was made possible after the Civil Aviation Authority of China (CAAC) gave permission to reopen British Airways’ regular Shanghai to Heathrow passenger route for cargo use.

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British Airways extends revolving credit facility https://dev.traveldailymedia.com/british-airways-extends-revolving-credit-facility/ Wed, 01 Apr 2020 05:04:32 +0000 https://www.traveldailymedia.com/?p=545939 The post British Airways extends revolving credit facility appeared first on TD (Travel Daily Media) Brand TD.

British Airways has extended its US dollar secured revolving credit facility for one year. The move, confirmed by International Airlines Group (IAG), will take effect from 23 June. The amount available under the extended facility is USD 1.38 billion. Including the extended facility and some smaller additional facilities recently arranged, IAG has total undrawn general […]

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British Airways has extended its US dollar secured revolving credit facility for one year. The move, confirmed by International Airlines Group (IAG), will take effect from 23 June.

The amount available under the extended facility is USD 1.38 billion. Including the extended facility and some smaller additional facilities recently arranged, IAG has total undrawn general and committed aircraft financing facilities equivalent to EUR 2.1 billion (USD 2.31 billion) currently, compared to EUR 1.9 billion (USD 2.09 billion) at the end of 2019.

IAG has not drawn down on any of its facilities. It continues to have strong liquidity with cash, cash equivalents and interest-bearing deposits. In addition, the group is exploring a number of operational and treasury initiatives to improve further its cash flow and liquidity and will update the market in due course.

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British Airways achieves Guinness World Records title for Sport Relief https://dev.traveldailymedia.com/british-airways-achieves-guinness-world-records-title-for-sport-relief/ Mon, 09 Mar 2020 02:34:30 +0000 https://www.traveldailymedia.com/?p=542642 The post British Airways achieves Guinness World Records title for Sport Relief appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ week of Sport Relief fundraising events took off by achieving a Guinness World Records title for the ‘Heaviest aircraft pulled over 100 metres’ by a team (mixed), made up of colleagues and sporting celebrities. The airline’s support for Sport Relief comes as part of the airline’s global charity partnership with Comic Relief, Flying […]

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British Airways’ week of Sport Relief fundraising events took off by achieving a Guinness World Records title for the ‘Heaviest aircraft pulled over 100 metres’ by a team (mixed), made up of colleagues and sporting celebrities.

The airline’s support for Sport Relief comes as part of the airline’s global charity partnership with Comic Relief, Flying Start, which focuses on helping disadvantaged young people in communities around the world have a better start in life.

The company’s employees teamed up with  Sport Relief celebrity supporters ‘The Body Coach’ Joe Wicks, presenter Gabby Logan MBE, sports broadcaster Gary Lineker OBE, boxer Nicola Adams OBE, sprinter Iwan Thomas MBE and Paralympic silver medalist Alfie Hewett, who led the charge of a 90-strong team to pull the airline’s brand new A350 over 100 metre.

The aircraft weighed 182.9 tonnes, helping the team beat the current record of 180 tonnes. The plane pull is part of a number of sporting activities the airline is undertaking to fundraise for Sport Relief including flyathons, sky dives and sports matches.

Louise Evans, director of communications and sustainability in British Airways said: “We’re thrilled to support Sport Relief, which inspires the UK to raise money and take on some of the world’s problems through the power of sport. We’ve got our sports kits on and are taking on a selection of challenges for a whole week, starting with achieving a record title, to help raise money to support people living tough lives in the UK and around the world.”

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British Airways – Sport Relief – Plane Pull Image Description: BA Plane Pull - Sport Relief Client: British Airways Date Taken: 6th March 2020 Picture credit: Stuart Bailey Commercial, Advertising, and Lifestyle Photographer Web: www.StuartBaileyPhoto.com Email: contact@stuartbaileyphoto.com British Airways – Sport Relief – Plane Pull Image Description: BA Plane Pull - Sport Relief Client: British Airways Date Taken: 6th March 2020 Picture credit: Stuart Bailey Commercial, Advertising, and Lifestyle Photographer Web: www.StuartBaileyPhoto.com Email: contact@stuartbaileyphoto.com
UK visitors to Costa Rica 6% up in 2019 https://dev.traveldailymedia.com/uk-visitors-to-costa-rica-6-up-in-2019/ Fri, 06 Mar 2020 04:08:54 +0000 https://www.traveldailymedia.com/?p=541593 The post UK visitors to Costa Rica 6% up in 2019 appeared first on TD (Travel Daily Media) Brand TD.

The latest figures from the Costa Rica Tourism Board (ICT) show that 78,562 visitors from the UK travelled to Costa Rica in 2019 – representing an increase of 5.7% on the previous year. The UK retains its position as Costa Rica’s second largest source market in Europe. This steady growth is a reflection of the […]

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The latest figures from the Costa Rica Tourism Board (ICT) show that 78,562 visitors from the UK travelled to Costa Rica in 2019 – representing an increase of 5.7% on the previous year. The UK retains its position as Costa Rica’s second largest source market in Europe.

This steady growth is a reflection of the upward trend in UK visitors to Costa Rica that has been seen in the last few years, enhanced by the launch of the British Airways direct flights from London to San José, Costa Rica’s capital city, in April 2016. Other European countries that have seen an increase in visitors in 2019 are Germany (80,580; +8.1%), France (77,013; +4%), Spain (69,745; +1.6) and Italy (30,196; +3.5%).

Rob Wilson, UK representative of ICT said: “We are thrilled to see how UK travellers continue to choose Costa Rica as one of their preferred holiday destinations in Central America. The country’s dedication to sustainable tourism is also a key driver for today’s traveller.”

In total, the country welcomed 3,139,008 worldwide visitors in 2019, a 4.1% upsurge compared to 2018.

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British Airways offers up to double Avios on e-store purchases https://dev.traveldailymedia.com/british-airways-offers-up-to-double-avios-on-e-store-purchases/ Thu, 20 Feb 2020 03:00:22 +0000 https://www.traveldailymedia.com/?p=537509 The post British Airways offers up to double Avios on e-store purchases appeared first on TD (Travel Daily Media) Brand TD.

British Airways Executive Club members could be even closer to unlocking exciting travel rewards by earning up to double Avios this month when shopping at selected retailers, including H&M and John Lewis on Avios e-store. Until the beginning of March, members of the loyalty programme can collect up to twice as many Avios when they […]

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The post British Airways offers up to double Avios on e-store purchases appeared first on TD (Travel Daily Media) Brand TD.

British Airways Executive Club members could be even closer to unlocking exciting travel rewards by earning up to double Avios this month when shopping at selected retailers, including H&M and John Lewis on Avios e-store.

Until the beginning of March, members of the loyalty programme can collect up to twice as many Avios when they shop online through the hundreds of retailers available on the Avios eStore. As a result, they can boost their balance and transform everyday spending into an array of travel rewards such as flight redemptions, upgrades, hotels, car hire and other experiences at some specific retailers.

In addition, they can also earn double Avios at both Twickenham Stadium and the England Rugby store. The airline is the official partner to England Rugby and ‘principal partner’ to Twickenham Stadium.

Niall Rooney, loyalty manager at British Airways, said: “We’ve made it even easier for our Executive Club members to increase their balance and top up their holiday fund, thanks to this fantastic offer of up to double Avios per GBP 1 (USD 1.30). The hardest part is choosing where the next getaway is – whether it be a spring break or a summer holiday.”

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British Airways unveils Newquay route for summer 2020 https://dev.traveldailymedia.com/british-airways-unveils-newquay-route-for-summer-2020/ Thu, 13 Feb 2020 02:30:10 +0000 https://www.traveldailymedia.com/?p=536366 The post British Airways unveils Newquay route for summer 2020 appeared first on TD (Travel Daily Media) Brand TD.

British Airways is launching a summer route between London Heathrow and Newquay, creating the only direct route to Heathrow.  This adds to the new routes the airline has already announced for summer 2020 to Greece, Italy, Kosovo, Montenegro and Turkey. Seats are available to book with flights operating on Monday, Thursday, Friday, Saturday and Sunday […]

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The post British Airways unveils Newquay route for summer 2020 appeared first on TD (Travel Daily Media) Brand TD.

British Airways is launching a summer route between London Heathrow and Newquay, creating the only direct route to Heathrow.  This adds to the new routes the airline has already announced for summer 2020 to Greece, Italy, Kosovo, Montenegro and Turkey. Seats are available to book with flights operating on Monday, Thursday, Friday, Saturday and Sunday between 2 July and 7 September 2020.

Neil Chernoff, director of network and alliances in British Airways said: “We know that customers enjoy exploring the UK as much as they do going further afield, and Newquay has so much to offer, especially in the summer months.”

Richard Thomasson, interim airport director of Cornwall Airport Newquay added: “We are delighted it will be flying to Cornwall this summer and to be able to continue to offer this vital link between Cornwall and Heathrow. With such a major global carrier we will be able to offer our passengers one-stop access to the world, while worldwide investors and tourists will benefit from an easier connection to our stunning county.”

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Hello new-age bartender! British Airways’ lounges trial AI-powered cocktail maker https://dev.traveldailymedia.com/hello-new-age-bartender-british-airways-lounges-trial-ai-powered-cocktail-maker/ Tue, 04 Feb 2020 04:00:13 +0000 https://www.traveldailymedia.com/?p=535091 The post Hello new-age bartender! British Airways’ lounges trial AI-powered cocktail maker appeared first on TD (Travel Daily Media) Brand TD.

British Airways is exclusively trialling an automated cocktail maker in its San Francisco and Newark lounges. Cocktails are dispensed in under 45 seconds, adding a new dimension to the food and drink available for customers. Available until March 2020, the airline’s first and club world customers travelling from San Francisco and Newark will be able […]

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British Airways is exclusively trialling an automated cocktail maker in its San Francisco and Newark lounges. Cocktails are dispensed in under 45 seconds, adding a new dimension to the food and drink available for customers.

Available until March 2020, the airline’s first and club world customers travelling from San Francisco and Newark will be able to choose from a selection of 30 cocktails and customisable drinks from the robotic device. This includes locally-inspired cocktails that the carrier has created – Silicon Galley and Echo-Whisky-Romeo.

The machine has been created by mix-master Barsys using Artificial Intelligence (AI). As it is the first UK airline to trial the technology, it gives the customers a first chance to try this autonomous machine. Customers simply order their drink by clicking one button on the app, then place a glass on the conveyer belt and let the AI do the work.

Ricardo Vidal, head of innovation at British Airways said: “We are always looking at innovative ways to enhance our customers’ journey on the ground and in the air. Barsys offers a new cocktail experience and what better way to trial this technology than in San Francisco, in our newly refurbished lounge, and Newark, two of the most cosmopolitan and tech-savvy metropolitan regions in the US”.

Akshet Tewari, CEO and founder of Barsys said: “We are so excited to partner with British Airways as we have always felt that an airport lounge was the perfect place to create a unique and fun cocktail experience.”

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Trip.com Group collaborates with British Airways and Iberia on NDC standard https://dev.traveldailymedia.com/trip-com-group-collaborates-with-british-airways-and-iberia-on-ndc-standard/ Fri, 17 Jan 2020 09:48:17 +0000 https://www.traveldailymedia.com/?p=533408 The post Trip.com Group collaborates with British Airways and Iberia on NDC standard appeared first on TD (Travel Daily Media) Brand TD.

Chinese provider of travel services, Trip.com Group, has strengthened its partnership with British Airways and Iberia by connecting to the New Distribution Capability (NDC). The NDC partnership facilitates priority access to a richer and a more complete inventory from the airline as well as transparency of the shopping experience on its online travel agency, Trip.com. […]

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The post Trip.com Group collaborates with British Airways and Iberia on NDC standard appeared first on TD (Travel Daily Media) Brand TD.

Chinese provider of travel services, Trip.com Group, has strengthened its partnership with British Airways and Iberia by connecting to the New Distribution Capability (NDC).

The NDC partnership facilitates priority access to a richer and a more complete inventory from the airline as well as transparency of the shopping experience on its online travel agency, Trip.com. It offers the travellers better content on both carriers’ flights with additional fare options on long haul and short haul additional price points.

Since the partnership launch in mid-2019, the group expanded the product offering, adding premium cabins and ancillaries. The first six months generated over GBP 2.5 million (USD 3.27 million) worth of bookings on the API alone.

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British Airways’ UK offsetting scheme takes off https://dev.traveldailymedia.com/british-airways-uk-offsetting-scheme-takes-off/ Thu, 02 Jan 2020 00:30:54 +0000 https://www.traveldailymedia.com/?p=531491 The post British Airways’ UK offsetting scheme takes off appeared first on TD (Travel Daily Media) Brand TD.

From 1 January 2020, British Airways has begun offsetting carbon emissions on all its flights within the UK, as part of the airline’s commitment to achieving net zero carbon emissions by 2050. Customers flying within the UK on flights operated by it will have the carbon emissions from their flights offset by the airline and […]

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The post British Airways’ UK offsetting scheme takes off appeared first on TD (Travel Daily Media) Brand TD.

From 1 January 2020, British Airways has begun offsetting carbon emissions on all its flights within the UK, as part of the airline’s commitment to achieving net zero carbon emissions by 2050.

Customers flying within the UK on flights operated by it will have the carbon emissions from their flights offset by the airline and invested in the highest quality, verified carbon reduction projects around the world. These will include quality assured projects such as renewable energy, protection of rainforests and reforestation programmes.

The airline operates up to 75 flights a day between London and 10 UK cities including Manchester, Leeds, Newcastle, Isle of Man, Edinburgh, Glasgow, Aberdeen, Belfast City, Inverness and Jersey.

British Airways has committed to achieving net zero carbon emissions by 2050 through a range of initiatives, including offsetting emissions on all flights within the UK, flying more fuel-efficient aircraft, investing in sustainable aviation fuel and changing operating procedures, in addition to working with stakeholders and governments to strengthen global climate policy.

The airline and its parent company, IAG will invest a total of USD 400 million on alternative sustainable fuel development over the next 20 years.

Alex Cruz, chairman and chief executive of British Airways said: “We know that air travel continues to grow, but we also know that our future has to be sustainable. Our emissions reductions projects are carefully chosen to ensure they are proven and deliver real carbon emissions reductions as well as economic, social and environmental benefits.” ​

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Flight to success: British Airways’ 20 resolutions for 2020 https://dev.traveldailymedia.com/flight-to-success-british-airways-20-resolutions-for-2020/ Tue, 31 Dec 2019 22:00:49 +0000 https://www.traveldailymedia.com/?p=531419 The post Flight to success: British Airways’ 20 resolutions for 2020 appeared first on TD (Travel Daily Media) Brand TD.

After celebrating its momentous centenary year in 2019, British Airways is now looking to 2020, with 20 New Year resolutions that are every bit as exciting as the achievements of 2019.  New destinations: The airline has already announced nine new routes for 2020 including the Kosovan and Montenegrin capitals Pristina and Podgorica, Perugia in Italy, […]

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The post Flight to success: British Airways’ 20 resolutions for 2020 appeared first on TD (Travel Daily Media) Brand TD.

After celebrating its momentous centenary year in 2019, British Airways is now looking to 2020, with 20 New Year resolutions that are every bit as exciting as the achievements of 2019. 

  1. New destinations: The airline has already announced nine new routes for 2020 including the Kosovan and Montenegrin capitals Pristina and Podgorica, Perugia in Italy, Antalya, Dalaman and Bodrum in Turkey, San Sebastián in Spain, Rhodes in Greece and Portland, Oregon, and it’s promising even more new destinations for customers to come.
  2. New aircraft: The airline is due to take delivery of more than 20 new aircraft in 2020, including 787-10s and A350s which are up to 40% more fuel efficient than the aircraft they replace.
  3. Club Suite: More aircraft will be flying with the airline’s new business class seat, Club Suite, which offers privacy via a suite door, 40% more storage space and a 1-2-1 layout with direct aisle access for all passengers.
  4. Caring for the environment: From January, it will be offsetting all domestic flights, customers travelling further afield can offset their individual emissions. The airline will be making additional announcements about sustainability throughout the year.
  5. First: Customers can expect to see more aircraft fitted with the airline’s newest First seat, currently available on its 787-9 aircraft.

  1. World traveller comfort: In addition to enhancements made in 2019, customers travelling in the airline’s economy cabin will experience refreshed bedding.
  2. New uniforms: Designed by Savile Row tailoring expert Ozwald Boateng OBE, new uniforms for a new decade will be revealed.
  3. Food for thought: It is introducing new menus across its network thanks to new partnerships with gourmet caterers Do&Co at Heathrow and Newrest at Gatwick.
  4. Lounge luxury: the airline’s lounges at Heathrow, Edinburgh and Berlin will be refreshed to ensure customers are relaxed ahead of their flights. The Elemis Spa at JFK will also be re-designed and re-launched.
  5. Connectivity: The majority of eligible aircraft will be WiFi ready by the end of 2020.

  1. BA.com: Expect a newly re-designed ‘Manage My Booking’ experience enabling customers to navigate to information and services in a more intuitive way.
  2. Appy days: Customers using the BA app will benefit from a slicker design and additional functionality improving the experience as they make and manage their bookings.
  3. Robots: BA is trialling new autonomous wayfaring robots at Heathrow to help customers navigate through the airport.
  4. 3D printing: The airline’s tech experts will continue their trial of printing non-essential aircraft parts like tray tables, to ensure flights are able to depart on time and without seats going out of service.
  5. Concorde: BA premier card and gold guest list executive club members will be looked after by new Concorde teams when they travel through Los Angeles, New York JFK, London Heathrow, Delhi, Los Angeles and Mumbai.

  1. Customer service training: Thousands of BA airport hosts worldwide will receive additional training to provide a service that goes above and beyond expectations.
  2. Executive Club: The airline has committed to making continuous improvements to the Executive Club with new partners and exciting deals throughout the year
  3. Flying Start: It celebrates the 10-year anniversary of Flying Start charity.
  4. Internships: From summer, it will become the first UK airline to offer paid summer internships to future aviators.
  5. Documentary: Customers will have the chance to watch the 2019 documentary on board long-haul flights.

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10,000 mile magic: British Airways takes family on journey of a lifetime https://dev.traveldailymedia.com/10000-mile-magic-british-airways-takes-family-on-journey-of-a-lifetime/ Wed, 25 Dec 2019 02:00:48 +0000 https://www.traveldailymedia.com/?p=531006 The post 10,000 mile magic: British Airways takes family on journey of a lifetime appeared first on TD (Travel Daily Media) Brand TD.

As its centenary year draws to a close, British Airways has waved its magic wand for the 100th time to take a very deserving customer on the trip of a lifetime to Australia to surprise her uncle on his wedding day. Cheryl Lawley, 36-year-old from Nuneaton, contacted the airline in early 2019 to share her […]

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The post 10,000 mile magic: British Airways takes family on journey of a lifetime appeared first on TD (Travel Daily Media) Brand TD.

As its centenary year draws to a close, British Airways has waved its magic wand for the 100th time to take a very deserving customer on the trip of a lifetime to Australia to surprise her uncle on his wedding day.

Cheryl Lawley, 36-year-old from Nuneaton, contacted the airline in early 2019 to share her story. In 2016 Cheryl was diagnosed with incurable brain cancer and after undergoing a 14-hour operation, Cheryl woke to unexpectedly find her uncle, Ben, by her bedside. Ben had travelled from his home in Melbourne, Australia, to nurse Cheryl and help care for her three children, aged 16, 10 and 9.

After returning to Melbourne, Ben announced that he was engaged to marry his partner of 14 years, Andrew, but given Cheryl’s circumstances she would be unable to attend. British Airways organised for Cheryl, her partner Adrian and children Mia, Ashdon and Carson to fly to Melbourne, with lots of surprises and adventure along the way.

100 acts of kindness.

Departing from Heathrow Terminal 5, Cheryl was given the VIP treatment with a Heathrow personal shopping experience and Elemis spa treatments in preparation for the wedding, before the family embarked on their 22-hour journey to Australia in the comfort of British Airways’ business cabin, Club World.

Carolina Martinoli, director of brand and customer experience at British Airways said: “Throughout 2019, to say thank you to our customers, we committed to 100 acts of kindness and this marks our 100th act. We are delighted we could end the year making this special trip unforgettable for such a deserving family.”

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British Airways joins ‘It’s Everyone’s Journey’ campaign https://dev.traveldailymedia.com/british-airways-joins-its-everyones-journey-campaign/ Thu, 31 Oct 2019 01:00:17 +0000 https://www.traveldailymedia.com/?p=526975 The post British Airways joins ‘It’s Everyone’s Journey’ campaign appeared first on TD (Travel Daily Media) Brand TD.

British Airways is the first airline to partner with the Department for Transport on a new government-backed initiative to make transport more inclusive and help people with disabilities travel with confidence. The ‘It’s everyone’s journey’ campaign highlights a number of improvements the airline has made to make travel easier for the one in five disabled […]

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The post British Airways joins ‘It’s Everyone’s Journey’ campaign appeared first on TD (Travel Daily Media) Brand TD.

British Airways is the first airline to partner with the Department for Transport on a new government-backed initiative to make transport more inclusive and help people with disabilities travel with confidence.

The ‘It’s everyone’s journey’ campaign highlights a number of improvements the airline has made to make travel easier for the one in five disabled people in the UK, including its substantial investment in a global accessibility training programme, and calls for other airlines to follow suit.

In September, British Airways launched its dedicated customer care team with a dedicated phone line for travellers who require additional assistance, helping to ensure every journey they take with the airline is as straightforward and stress-free as possible.

Carolina Martinoli, director of brand and customer experience at British Airways said: “We know it can be difficult for customers with additional needs to travel and we are committed to creating an environment that is inclusive and makes it easier for more than half a million disabled customers who travel with us each year.”

In April, British Airways became the first and only airline to be awarded the renowned Autism Friendly Award by the National Autistic Society and has since become the first airline to produce a Visual Guide to Flying to help customers prepare for their flight.

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BA becomes first international airline to serve new Beijing Daxing https://dev.traveldailymedia.com/ba-becomes-first-international-airline-to-serve-new-beijing-daxing/ Tue, 29 Oct 2019 00:00:05 +0000 https://www.traveldailymedia.com/?p=526577 The post BA becomes first international airline to serve new Beijing Daxing appeared first on TD (Travel Daily Media) Brand TD.

British Airways (BA) became the first international carrier to operate into state-of-the-art Beijing Daxing airport which covers 18 square miles of land since it opened last month. The new starfish-shaped terminal with five concourses includes facial recognition and self-service biometrics at security, self-service check-in kiosks and baggage drop machines, a paperless journey from check-in to […]

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The post BA becomes first international airline to serve new Beijing Daxing appeared first on TD (Travel Daily Media) Brand TD.

British Airways (BA) became the first international carrier to operate into state-of-the-art Beijing Daxing airport which covers 18 square miles of land since it opened last month. The new starfish-shaped terminal with five concourses includes facial recognition and self-service biometrics at security, self-service check-in kiosks and baggage drop machines, a paperless journey from check-in to boarding, and real-time baggage tracking.

The terminal building also features numerous innovations aimed at maximising the use of natural light and limiting energy consumption as well as more than 300 shops and restaurants. It is powered by solar panels and has a centralised heating system with waste heat recovery supported by a ground-source heat pump. It features a rainwater collection and water management system linked to nearby wetlands, lakes and streams to prevent flooding and counter the summer heat effect on the local micro-climate.

BA is running a daily schedule to Daxing from Heathrow using a four-class Boeing 777-300. Noella Ferns, executive vice president in Greater China and the Philippines at BA said: “This innovative new airport and the world-class customer experience it provides will play an important part of our strategy to increase travel between China, the UK and beyond.”

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British Airways helps children fly high https://dev.traveldailymedia.com/british-airways-helps-children-fly-high/ Wed, 23 Oct 2019 02:46:58 +0000 https://www.traveldailymedia.com/?p=525950 The post British Airways helps children fly high appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced that it will fund flying lessons for 200 students across the UK during 2020 to inspire them to reach for the skies. It follows a trial of the programme this year in partnership with The Air League Trust, when in celebration of its centenary, the airline funded lessons for students who […]

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The post British Airways helps children fly high appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced that it will fund flying lessons for 200 students across the UK during 2020 to inspire them to reach for the skies. It follows a trial of the programme this year in partnership with The Air League Trust, when in celebration of its centenary, the airline funded lessons for students who would not normally be able to enjoy this experience at Booker Aviation Flying School in High Wycombe.

After the scheme’s success, for 2020, the airline has committed to fund 200 further flying lessons and will expand the opportunity across numerous flying schools throughout the UK, ensuring the initiative reaches an even broader range of young people.

Thousands of students applied via British Airways’ careers website for places on this year’s programme and the final 200 were chosen based on their passion and enthusiasm for flying, ensuring the opportunity was afforded to a diverse range of young people, including young women.

The airline has been recruiting female pilots for more than 30 years and the percentage of female flight crew at British Airways is currently more than 6%, almost double the national average. The lessons were designed to give the next generation of pilots a taste of life in the cockpit and show that these opportunities were within their reach.

Angela Williams, director of people at British Airways said: “We know the importance of introducing young people, especially young women, to aviation at an early age in order to inspire them to pursue a career in the cockpit and that’s why I’m thrilled we’re extending this ground-breaking flying initiative to youngsters up and down the UK in 2020.”

Alongside the flying lessons, this year British Airways hosted more young people on work experience than ever before with 600 students completing a week-long placement at British Airways across 25 departments.

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British Airways to offset emissions on all UK domestic flights https://dev.traveldailymedia.com/british-airways-to-offset-emissions-on-all-uk-domestic-flights/ Fri, 11 Oct 2019 10:57:29 +0000 https://www.traveldailymedia.com/?p=523599 The post British Airways to offset emissions on all UK domestic flights appeared first on TD (Travel Daily Media) Brand TD.

From January, British Airways will become the first UK airline to offset carbon emissions on all its flights within the UK. All customers flying within the UK next year on flights operated by the carrier will have the carbon emissions from their flights offset by the airline and invested in carbon reduction projects around the […]

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The post British Airways to offset emissions on all UK domestic flights appeared first on TD (Travel Daily Media) Brand TD.

From January, British Airways will become the first UK airline to offset carbon emissions on all its flights within the UK. All customers flying within the UK next year on flights operated by the carrier will have the carbon emissions from their flights offset by the airline and invested in carbon reduction projects around the world.

These quality assured projects will include renewable energy, protection of rainforests and reforestation programmes. The airline operates up to 75 flights a day between London and ten UK cities, including Manchester, Leeds, Newcastle, Isle of Man, Edinburgh, Glasgow, Aberdeen, Belfast City, Inverness and Jersey.

British Airways’ domestic emissions total around 400,000 tonnes of C02 a year. The announcement comes as its parent company, International Airlines Group (IAG), became the first airline group worldwide to commit to achieving net zero carbon emissions by 2050, contributing to both the UK government’s commitment to a net zero carbon economy by 2050 and the United Nations’ objective to limit global warming to 1.5 degrees.

“Commitment to sustainable future.”

IAG’s emissions’ goal will be achieved through numerous environmental initiatives, including investing more than USD 400 million in the development of sustainable aviation fuels over the next 20 years.

Alex Cruz, chief executive of British Airways said: “We are determined to play our part in reducing aviation’s CO2 emissions. To solve such a multi-faceted issue requires a multi-faceted response and this initiative further demonstrates our commitment to a sustainable future.”

While customers on UK domestic flights will not need to offset their emissions, those travelling further afield can also reduce their impact on the environment by using British Airways’ carbon offsetting tool. The carbon tool enables customers to calculate their emissions and then invest in carbon reduction projects including high quality forestry and renewable energy projects in Peru, Sudan and Cambodia.

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Paws to manual and cross check https://dev.traveldailymedia.com/paws-to-manual-and-cross-check/ Wed, 09 Oct 2019 07:13:30 +0000 https://www.traveldailymedia.com/?p=523280 The post Paws to manual and cross check appeared first on TD (Travel Daily Media) Brand TD.

British Airways stepped in to fly a special four-legged friend to the UK to receive an ‘Animal OBE’. When the airline heard that ex-US Secret Service dog, Hurricane, had been awarded a People’s Dispensary for Sick Animals (PDSA) Order of Merit, it pulled out all the stops to fly him in style to the awards […]

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The post Paws to manual and cross check appeared first on TD (Travel Daily Media) Brand TD.

British Airways stepped in to fly a special four-legged friend to the UK to receive an ‘Animal OBE’. When the airline heard that ex-US Secret Service dog, Hurricane, had been awarded a People’s Dispensary for Sick Animals (PDSA) Order of Merit, it pulled out all the stops to fly him in style to the awards ceremony at The House of Lords.

Hurricane, commonly known as Cane, was awarded a medal for devotion to duty by the UK’s leading veterinary charity, PDSA, for protecting the then President Barack Obama and First Family from an intruder who attempted to gain access to The White House. He is the first international animal to receive the honour, which has been awarded to just 30 other recipients.

The airline ensured that the red carpet was rolled out for Cane’s big moment, picking him up in a limousine from his house and dropping him off at a VIP check-in desk at Washington Dulles Airport. Cane and his owner and handler Marshall were surprised by British Airways with Club World (business class) seats for their journey to London, as well as a number of other special touches such as a personalised bed and dog bowl on board.

Carolina Martinoli, director of brand and customer at British Airways said: “When we heard that Hurricane and his owner Marshall needed help getting to the UK to collect an award, we knew we had to step in. We were delighted to be able to fly them over in style and add a touch of magic to their special journey. We’ve never had a more photographed celebrity on board.”

Marshall Mirarchi, Hurricane’s former USSS (US Secret Service) handler and adoptive dad said: “Hurricane was such a legend within the Service. He loved working and his talent for the job impressed me every single day.”

Marshall and Cane’s journey to the UK is part of the airline’s commitment to mark its centenary year with 100 acts of kindness as part of its #BAMagic100 campaign. Since its launch in 2017, the campaign has seen the airline arranging surprise proposals, reuniting loved ones, arranging money-can’t-buy experiences and creating holidays of a lifetime.

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Touch down in Toronto: British Airways’ new A350 arrives https://dev.traveldailymedia.com/touch-down-in-toronto-british-airways-new-a350-arrives/ Wed, 02 Oct 2019 23:04:10 +0000 https://www.traveldailymedia.com/?p=522644 The post Touch down in Toronto: British Airways’ new A350 arrives appeared first on TD (Travel Daily Media) Brand TD.

British Airways commenced the first North American long-haul service of its new A350 aircraft from Toronto, following extensive trials and the launch of its first long-haul service to Dubai last month. The new aircraft features club suite, British Airways’ latest generation business class seat, which offers customers direct-aisle access, doors for greater privacy and luxurious […]

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The post Touch down in Toronto: British Airways’ new A350 arrives appeared first on TD (Travel Daily Media) Brand TD.

British Airways commenced the first North American long-haul service of its new A350 aircraft from Toronto, following extensive trials and the launch of its first long-haul service to Dubai last month.

The new aircraft features club suite, British Airways’ latest generation business class seat, which offers customers direct-aisle access, doors for greater privacy and luxurious flat-bed seats in a 1-2-1 configuration. It boasts 40% more storage, a vanity unit and mirror, WiFi, enviable 18.5-inch inflight entertainment screens, high definition gate-to-gate programming, and PC/USB power.

Gerard McEvoy, vice president of sales at North America said: “We are now launching our new A350 from Toronto, a city we’ve flown to and from for nearly 60 years. The A350 and our new club suite business class seat deliver new levels of sophistication, comfort and privacy.”

Following the Toronto launch of British Airways’ A350 on selected services, flights will commence to Tel Aviv and Bengaluru later this year.

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Could you be British Airways’ next high flyer? Applications open for graduate scheme in UK https://dev.traveldailymedia.com/could-you-be-british-airways-next-high-flyer-applications-open-for-graduate-scheme-in-uk/ Tue, 24 Sep 2019 09:03:09 +0000 https://www.traveldailymedia.com/?p=520889 The post Could you be British Airways’ next high flyer? Applications open for graduate scheme in UK appeared first on TD (Travel Daily Media) Brand TD.

British Airways is on the lookout for ambitious and adventurous graduates to help implement its unprecedented GBP 6.5 billion (USD 8.08 billion) transformation programme. The airline is offering three different graduate programmes: finance, data and future leaders. Each three-year programme rotates successful applicants around the business, offering world-class training and challenging project work including responsibility […]

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The post Could you be British Airways’ next high flyer? Applications open for graduate scheme in UK appeared first on TD (Travel Daily Media) Brand TD.

British Airways is on the lookout for ambitious and adventurous graduates to help implement its unprecedented GBP 6.5 billion (USD 8.08 billion) transformation programme. The airline is offering three different graduate programmes: finance, data and future leaders.

Each three-year programme rotates successful applicants around the business, offering world-class training and challenging project work including responsibility for high-level decision-making. Last year the airline received 200 applications for every place on one of its programmes.

In contrast to the traditional finance schemes offered by other graduate employers, the successful applicants hand-picked to join British Airways’ finance programme could be responsible for completing the purchase of one of 73 brand-new aircraft the airline is taking delivery of over the next five years, while also completing an industry-recognised qualification.

Using next-generation tools and insight, graduates on the data programme will be given the opportunity to work on multi-million pounds investment projects, whilst those landing a place on the future leaders programme will gain a professional leadership qualification at the same time as setting up a new route for the airline or leading a 75-strong team of cabin crew to inspire the best service in the sky.

“Our unique graduate opportunities offer real responsibility from day one” said Helen Alkin, head of emerging talent at British Airways. “We’re looking for incredible talent; people who aren’t afraid to tackle any challenge we give them. This is a really exciting time to join the airline as we invest more than ever before for our customers and transform our business.”

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British Airways launches dedicated team for fliers with accessibility needs https://dev.traveldailymedia.com/british-airways-launches-dedicated-team-for-fliers-with-accessibility-needs/ Tue, 17 Sep 2019 07:07:43 +0000 https://www.traveldailymedia.com/?p=519963 The post British Airways launches dedicated team for fliers with accessibility needs appeared first on TD (Travel Daily Media) Brand TD.

In the latest phase of its GBP 6.5 billion (USD 8.08 billion) investment for customers, British Airways has launched a dedicated customer care team for travellers who require additional assistance to ensure every journey they take with the airline is as straightforward and stress-free as possible. The hand-picked team of customer service professionals received specialist […]

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The post British Airways launches dedicated team for fliers with accessibility needs appeared first on TD (Travel Daily Media) Brand TD.

In the latest phase of its GBP 6.5 billion (USD 8.08 billion) investment for customers, British Airways has launched a dedicated customer care team for travellers who require additional assistance to ensure every journey they take with the airline is as straightforward and stress-free as possible.

The hand-picked team of customer service professionals received specialist training to enable them to answer any questions customers have when they get in touch via phone or email and will help them understand what to expect during their journey. They will also be able to help to make new flight, hotel and car hire booking and arrange bespoke assistance for customers.

Carolina Martinoli, director of brand and customer experience at British Airways said: “I am really excited about the possibilities the new team will open up for the 50,000 customers requiring additional assistance who travel with us each month. Every member of the team is incredibly passionate about helping our customers and enabling them to relax and enjoy British Airways’ unique service.”

It has now become the first airline to produce a visual guide to flying to help customers prepare for their flight. The guide, which can be found on the airline’s website, is endorsed by the National Autistic Society and explains the sights, sounds, smells and experiences customers may encounter during their journey.

Earlier this year British Airways began its largest ever accessibility staff training programme for almost 30,000 customer-facing colleagues. Since the introduction of the Beyond Accessibility Programme in January, the carrier has seen a significant increase in customer satisfaction from travellers who require additional assistance.

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British Airways to fly two more direct flights to St Lucia https://dev.traveldailymedia.com/british-airways-to-fly-two-more-direct-flights-to-st-lucia/ Mon, 02 Sep 2019 11:05:07 +0000 https://www.traveldailymedia.com/?p=518413 The post British Airways to fly two more direct flights to St Lucia appeared first on TD (Travel Daily Media) Brand TD.

British Airways (BA) has announced the introduction of two additional direct flights per week to the Eastern Caribbean island nation Saint Lucia. Next summer, the flights will commence from 4 July 2020, and will run through to 29 August 2020. They will offer three classes of service and add an average of 600 additional seats […]

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The post British Airways to fly two more direct flights to St Lucia appeared first on TD (Travel Daily Media) Brand TD.

British Airways (BA) has announced the introduction of two additional direct flights per week to the Eastern Caribbean island nation Saint Lucia. Next summer, the flights will commence from 4 July 2020, and will run through to 29 August 2020. They will offer three classes of service and add an average of 600 additional seats weekly to facilitate travel to the island.

Allen Chastanet, Prime Minister of St Lucia said: “We are elated with this latest development and the good fortune it spells for our continued efforts at growing visitor arrivals from the UK market.”

Dominic Fedee, tourism minister of St Lucia added: “This bold decision by British Airways, with whom Saint Lucia has a long-standing mutually beneficial relationship, certainly helps in filling the void left by Virgin Atlantic and their proposed pull out next year. This new arrangement means that with more than 600 additional seats weekly, we now benefit from a net gain during July and August of more than 200 seats.”

The additional flights will bring British Airways’ scheduled direct service from London to Saint Lucia up from seven to nine flights weekly. Currently, Saint Lucia is serviced by 14 direct BA flights that interconnect between London, Trinidad and Grenada.

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British Airways attempts to turn waste into jet fuel https://dev.traveldailymedia.com/british-airways-attempts-to-turn-waste-into-jet-fuel/ Wed, 21 Aug 2019 11:11:00 +0000 https://www.traveldailymedia.com/?p=517298 The post British Airways attempts to turn waste into jet fuel appeared first on TD (Travel Daily Media) Brand TD.

British Airways is one step closer to powering its future fleet with sustainable jet fuel made from rubbish as plans have been submitted to develop Europe’s first household and commercial solid waste to sustainable fuels plant. Altalto Immingham, a subsidiary of renewable fuels company Velocys and a collaboration with British Airways and Shell, has submitted […]

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The post British Airways attempts to turn waste into jet fuel appeared first on TD (Travel Daily Media) Brand TD.

British Airways is one step closer to powering its future fleet with sustainable jet fuel made from rubbish as plans have been submitted to develop Europe’s first household and commercial solid waste to sustainable fuels plant.

Altalto Immingham, a subsidiary of renewable fuels company Velocys and a collaboration with British Airways and Shell, has submitted a planning application to develop the site in Immingham, North East Lincolnshire, close to the Humber Estuary. The proposed state-of-the-art plant would take over half-a-million tonnes each year of non-recyclable everyday household and commercial solid waste destined for landfill or incineration such as meal packaging, nappies and takeaway coffee cups and convert it into cleaner burning sustainable aviation fuel.

The technology, built by Velocys, will reduce greenhouse gas emissions by 70% for every tonne of sustainable jet fuel that replaces a tonne of conventional fossil fuel – equivalent to taking up to 40,000 cars per year off the road.

British Airways intends to purchase jet fuel produced at the plant for use in its aircraft. This is an important step in the reduction of the airline’s carbon emissions towards the industry targets of carbon neutral growth from 2020 and a 50% reduction by 2050 from 2005 levels.

The fuel will also improve air quality with up to 90% reduction in soot from aircraft engine exhausts and almost 100% reduction in sulphur oxides; and the technology offers a lower emissions route to process UK waste than incineration or landfill.

The development is also anticipated to bring hundreds of millions of pounds of investment, hundreds of jobs during construction and approximately 130 permanent jobs to the region.

Alex Cruz, chairman and CEO of British Airways said: “Sustainable fuels can be a game changer for aviation which will help power our aircraft for years to come. This development is an important step in the reduction of our carbon emissions and meeting the industry targets of carbon neutral growth from 2020, and a 50% in CO2 reduction by 2050 from 2005 levels. It also brings the UK another step closer to becoming a global leader in sustainable aviation fuels.”

 

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Beat the weather offer: British Airways showers discounts https://dev.traveldailymedia.com/beat-the-weather-offer-british-airways-showers-discounts/ Mon, 19 Aug 2019 22:00:47 +0000 https://www.traveldailymedia.com/?p=517022 The post Beat the weather offer: British Airways showers discounts appeared first on TD (Travel Daily Media) Brand TD.

With the children heading back to school shortly and the UK braced for cooler, wetter weather, British Airways is offering 50,000 short-haul seats at GBP 50 (USD 60.69) each-way for customers looking to avoid the crowds and the cooler jet stream during the last days of August and during September and October. Andrew Brem, chief […]

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The post Beat the weather offer: British Airways showers discounts appeared first on TD (Travel Daily Media) Brand TD.

With the children heading back to school shortly and the UK braced for cooler, wetter weather, British Airways is offering 50,000 short-haul seats at GBP 50 (USD 60.69) each-way for customers looking to avoid the crowds and the cooler jet stream during the last days of August and during September and October.

Andrew Brem, chief commercial officer of British Airways said: “As the evenings begin to draw in here, prolong your summer with a European escapade. It’s the perfect time to travel with kinder temperatures, ripening fruit, fewer people and long golden days.”

The fares come as British Airways is investing GBP 6.5 billion (USD 7.89 billion) to improve its customer experience over the next five years, including new aircraft, new cabins, new catering, new lounges, WiFi and new routes.

The fare includes a 23kg hand baggage allowance as well as a selection of M&S treats to buy on board. The airline’s customers can use Avios part payment to pick from a range of savings by destination and cabin.

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British Airways’ remote-control pushback vehicles reach record 100,000 departures https://dev.traveldailymedia.com/british-airways-remote-control-pushback-vehicles-reach-record-100000-departures/ Fri, 16 Aug 2019 09:19:24 +0000 https://www.traveldailymedia.com/?p=516730 The post British Airways’ remote-control pushback vehicles reach record 100,000 departures appeared first on TD (Travel Daily Media) Brand TD.

British Airways celebrated its 100,000th aircraft pushback using the airline’s fully-electric, remote-controlled Mototok devices, which have been used to swiftly manoeuvre the airline’s 140-strong short-haul fleet out to the runway for take-off for the last two years. It is the first and only airline to use the eco-friendly, emissions-free Mototok tugs, which replace traditional diesel […]

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The post British Airways’ remote-control pushback vehicles reach record 100,000 departures appeared first on TD (Travel Daily Media) Brand TD.

British Airways celebrated its 100,000th aircraft pushback using the airline’s fully-electric, remote-controlled Mototok devices, which have been used to swiftly manoeuvre the airline’s 140-strong short-haul fleet out to the runway for take-off for the last two years.

It is the first and only airline to use the eco-friendly, emissions-free Mototok tugs, which replace traditional diesel tugs and are part of the British Airways’ wider environmental commitment to run an emissions-free airside operation.

The airline’s team of highly skilled pushback operators use a remote-control to move the Mototok Spacer 8600. They wear a wireless headset to keep in direct contact with the pilots on board the aircraft while it is pushed out to the runway.

The devices move planes with exacting precision and British Airways now has 25 in use at Heathrow, with a vehicle ready to go on each one of its short-haul aircraft stands at Terminal 5. Previously, the airline used diesel tugs to push its smallest aircraft back, but these were shared between stands and could slow down the departure process.

“At the forefront of airport innovation.”

Mandeep Johal who pushed back the 100,000th flight out to the taxiway, says he still finds it exciting to use the new technology. “This little device has become really important in helping us make sure that our customers get away on their holidays on time and safely,” he said.

Tom Stevens, head of airports operations at British Airways said: “We’ve hit this momentous Mototok milestone now. British Airways is at the forefront of airport innovation, from the self-service and biometric technology our customers use to quickly board flights, to these automatic pushback vehicles, and our commitment to enhancing and streamlining the customer experience through technology will only increase.”

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The future of flying: Ultra-convenience, home comforts and immersive technology https://dev.traveldailymedia.com/the-future-of-flying-ultra-convenience-home-comforts-and-immersive-technology/ Wed, 31 Jul 2019 09:10:29 +0000 https://www.traveldailymedia.com/?p=514605 The post The future of flying: Ultra-convenience, home comforts and immersive technology appeared first on TD (Travel Daily Media) Brand TD.

Hyper-personalisation, immersive virtual realities, 3D printed health solutions, modular aircraft connected to city infrastructure, hypersonic flying and the rise of super-slow flight cruises, are all part of the future of air travel according to a major global travel report published by British Airways (BA). The BA 2119: Flight of the Future Report was commissioned by […]

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The post The future of flying: Ultra-convenience, home comforts and immersive technology appeared first on TD (Travel Daily Media) Brand TD.

British Airways Flight of The Future event in collaboration with the Royal College of Art at Saatchi Gallery in London

Hyper-personalisation, immersive virtual realities, 3D printed health solutions, modular aircraft connected to city infrastructure, hypersonic flying and the rise of super-slow flight cruises, are all part of the future of air travel according to a major global travel report published by British Airways (BA).

The BA 2119: Flight of the Future Report was commissioned by the airline to mark its centenary year, in collaboration with the leading data-led trends agency Foresight Factory. The report is one of the largest global consumer travel studies of its kind – surveying 13,000 consumers across ten countries – and consultations with leading sector experts and futurologists to offers a picture of what flying will look like in 20, 40, 60 and even 100 years into the future.

The report found that consumers want far greater personalisation from their flying experience. Overall 46% of people want a dedicated communal space for socialising, however this was far more popular with those in emerging markets (Brazil 47%), India 69%, China 55% and South Africa 47%) than with passengers in the UK (30%), Germany (22%) and Japan (20%) who preferred a more private experience.

In the future, greater personalisation could be delivered through aircraft seats that use biological scanners to gather travellers’ physiological and nutritional needs. This data will suggest food and drink to meet individual requirements, which can be 3D-printed on board the aircraft. Acclimatisation to the destination, be that combating jet lag or pre-travel care will be a thing of the past, with 3D printers also used to print personalised health supplements.

AI-powered personalisation will enable passengers to bring cloud-based work and entertainment profiles to their seats, while holographic flight attendants will field basic questions and requests, freeing up cabin crew to offer more value-added interactions.

Overwhelmingly, consumers say that the future will see the end of airline “classes” and the rise of bespoke packages, where consumers pay for a customisable experience, based on options for space and entertainment.

Alex Cruz, chairman and chief executive of British Airways said: “The findings of the BA 2119:  Flight of the Future Report not only offer us unprecedented insight into how consumers across the world feel about flying now, but what they will expect from us, as airlines, in the future. In the last ten years alone, the airline industry and flight experience has changed in so many significant ways, including improved fuel efficiency, noise reduction, in cabin design and luxury. It is therefore not hard to see how, at this rate of progress, these seemingly unreal predictions will come true.”

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britishairways_216861163461908 LONDON, UK: British Airways BA2119 Flight of The Future event in collaboration with the Royal College of Art at Saatchi Gallery in London on 30 July 2019 (Picture by Nick Morrish/British Airways) britishairways_216861905628270 LONDON, UK: British Airways BA2119 Flight of The Future event in collaboration with the Royal College of Art at Saatchi Gallery in London on 30 July 2019 (Picture by Nick Morrish/British Airways) britishairways_216861717269138 LONDON, UK: British Airways BA2119 Flight of The Future event in collaboration with the Royal College of Art at Saatchi Gallery in London on 30 July 2019 (Picture by Nick Morrish/British Airways)
British Airways’ first A350 touches down at Heathrow https://dev.traveldailymedia.com/british-airways-first-a350-touches-down-at-heathrow/ Tue, 30 Jul 2019 15:25:38 +0000 https://www.traveldailymedia.com/?p=514532 The post British Airways’ first A350 touches down at Heathrow appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ first Airbus 350, registration G-XWBA, touched down at London Heathrow featuring the airline’s newest generation business class seat, Club Suite. The airline will take delivery of 18 A350s, with four of the new aircraft joining the fleet before the end of the year. Carolina Martinoli, director of brand and customer experience at British […]

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The post British Airways’ first A350 touches down at Heathrow appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ first Airbus 350, registration G-XWBA, touched down at London Heathrow featuring the airline’s newest generation business class seat, Club Suite. The airline will take delivery of 18 A350s, with four of the new aircraft joining the fleet before the end of the year.

Carolina Martinoli, director of brand and customer experience at British Airways said: “This aircraft marks a significant and exciting milestone in our GBP 6.5 billion (USD 7.91 billion) investment programme and is even more special as it comes with our new club suite. The A350 is a fantastic aircraft and an excellent showpiece for British engineering. Our customers are going to love the space, light and comfort on board.”

The newly-branded club suite offers direct-aisle access, a suite door for greater privacy and luxurious flat-bed seats in a 1-2-1 configuration. Boasting 40% more storage, including a vanity unit and mirror, WiFi, enviable 18.5-inch inflight entertainment screens, high definition gate-to-gate programming, every aspect of British Airways’ club suite has been designed for today’s customer.

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britishairways_2168620302762791 (1) LONDON, UK: British Airways A350 at London Heathrow on 29 July 2019 (Picture by Nick Morrish/British Airways) britishairways_216861842224482 (1) LONDON, UK: British Airways A350 at London Heathrow on 29 July 2019 (Picture by Nick Morrish/British Airways)
British Airways and The Red Arrows meet again https://dev.traveldailymedia.com/british-airways-and-the-red-arrows-meet-again/ Tue, 23 Jul 2019 00:17:56 +0000 https://www.traveldailymedia.com/?p=513063 The post British Airways and The Red Arrows meet again appeared first on TD (Travel Daily Media) Brand TD.

Spectators at the world’s largest military air show were delighted at a fly-past by a specially decorated British Airways jumbo jet and The Red Arrows. Flight BA100 lead the display at the Royal International Air Tattoo and was flanked by nine Hawk jets belonging to the Royal Air Force aerobatic team, the Red Arrows, who […]

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The post British Airways and The Red Arrows meet again appeared first on TD (Travel Daily Media) Brand TD.

Spectators at the world’s largest military air show were delighted at a fly-past by a specially decorated British Airways jumbo jet and The Red Arrows.

Flight BA100 lead the display at the Royal International Air Tattoo and was flanked by nine Hawk jets belonging to the Royal Air Force aerobatic team, the Red Arrows, who trailed British Airways’ signature red, white and blue colours.

The special Boeing 747 has been painted in the airline’s predecessor British Overseas Airways Corporation (BOAC) livery to mark British Airways’ centenary this year.

The airline has a long history of displaying in the Air Tattoo and first joined the flying programme in 1985 when Concorde and the Red Arrows flew together in a dramatic display. In the early 2000s several British Airways 747s and 777s performed a flypast, and in 2013, the airline performed with the Red Arrows once again, to the delight of the large Air Tattoo crowd.

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BA 747 and Red Arrows RIAT flypast Today 20th July 2019, the Red Arrows performed a flypast with a British Airways Boeing 747 over the Royal International Air Tattoo. The Royal Air Force Aerobatic team, the Red Arrows, and a British Airways Boeing 747 delighted the crowds with a flypast at this year’s Royal International Air Tattoo at RAF Fairford. The Boeing 747 has been painted in the airline’s predecessor British Overseas Airways Corporation (BOAC) livery to mark British Airways’ centenary this year. This weekend, the Red Arrows are performing in the UK for the final time this season – before embarking on their biggest-ever tour of North America.
British Airways offers USD 1.24 return flight fares https://dev.traveldailymedia.com/british-airways-offers-usd-1-24-return-flight-fares/ Wed, 17 Jul 2019 16:00:21 +0000 https://www.traveldailymedia.com/?p=512301 The post British Airways offers USD 1.24 return flight fares appeared first on TD (Travel Daily Media) Brand TD.

British Airways Executive Club Members can now book a reward flight using Avios and pay as little as GBP 1 (USD 1.24) return. With the new trial, the new Avios pricing options can be redeemed on flights in the UK and Europe. The additional Avios options follows a successful trial in May on select European […]

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The post British Airways offers USD 1.24 return flight fares appeared first on TD (Travel Daily Media) Brand TD.

British Airways Executive Club Members can now book a reward flight using Avios and pay as little as GBP 1 (USD 1.24) return. With the new trial, the new Avios pricing options can be redeemed on flights in the UK and Europe.

The additional Avios options follows a successful trial in May on select European destinations.  With the new option, members can fly to destinations such as Edinburgh or Venice for only GBP 1 (USD 1.24) and 16,000 and 22,000 Avios, respectively.  For these same destinations, flying return, customers with a lower Avios balance have the option to use 9,000 Avios and pay GBP 31 (USD 38.46) to Edinburgh and 15,000 Avios and GBP 35 (USD 43.42) to Venice.

“Members can explore the UK and Europe on very little cash.”

Niall Rooney, loyalty manager of British Airways said: “We’re always looking for ways to give our Executive Club customers more options to redeem their Avios. Trialing the reward flight saver prices means members can explore the UK and Europe on very little cash and use more Avios.  It’s easy to join Executive Club, sign up for free and start collecting Avios.”

To book a reward flight saver ticket, customers need to have collected at least one Avios in the last 12 months. British Airways is testing this pricing option in addition to the previous flat rate of GBP 35 (USD 43.42) for taxes, fees and carrier charges along with the Avios needed for their destination.

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The Red Arrows swap their hawk for a jumbo https://dev.traveldailymedia.com/the-red-arrows-swap-their-hawk-for-a-jumbo/ Mon, 15 Jul 2019 10:15:15 +0000 https://www.traveldailymedia.com/?p=511914 The post The Red Arrows swap their hawk for a jumbo appeared first on TD (Travel Daily Media) Brand TD.

The Red Arrows will join forces with a specially decorated British Airways 747 at the Royal International Air Tattoo (RIAT) on 20 July. The special Boeing 747 has been painted in the airline’s predecessor British Overseas Airways Corporation (BOAC) livery to mark British Airways’ centenary this year. The aircraft is set to depart Heathrow and […]

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The post The Red Arrows swap their hawk for a jumbo appeared first on TD (Travel Daily Media) Brand TD.

The Red Arrows will join forces with a specially decorated British Airways 747 at the Royal International Air Tattoo (RIAT) on 20 July. The special Boeing 747 has been painted in the airline’s predecessor British Overseas Airways Corporation (BOAC) livery to mark British Airways’ centenary this year.

The aircraft is set to depart Heathrow and then meet the reds above Royal Air Force (RAF) Norton, before they head to the air show over for the fly-past. The pilots have been preparing for the joint fly-past and took to the simulators to finalise their route and profile.

Team leader, Martin Pert, who is Red 1 said: “Flying alongside British Airways at RIAT is going to be a pivotal moment for the Red Arrows. It’s two best of British icons, collaborating together at the biggest air show in the UK.”

The airline has a long history of displaying in the Air Tattoo and first joined the flying programme in 1985 when Concorde and the Red Arrows flew together in a dramatic display. In the early 2000s several British Airways 747s and 777s performed a fly past, and in 2013, the airline performed with the Red Arrows once again, to the delight of the large Air Tattoo crowd.

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Compare airline check-in options this summer https://dev.traveldailymedia.com/compare-airline-check-in-options-this-summer/ Tue, 09 Jul 2019 04:44:53 +0000 https://www.traveldailymedia.com/?p=510812 The post Compare airline check-in options this summer appeared first on TD (Travel Daily Media) Brand TD.

For savvy travellers keen to speed through check-in ahead of their trip this summer, the airport parking operator and retailer Airport Parking & Hotels has compared the various check-in options of 10 airlines. The research looks at the different check-in options of 10 airlines, including British Airways, EasyJet and Virgin Atlantic. The research also compares […]

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For savvy travellers keen to speed through check-in ahead of their trip this summer, the airport parking operator and retailer Airport Parking & Hotels has compared the various check-in options of 10 airlines. The research looks at the different check-in options of 10 airlines, including British Airways, EasyJet and Virgin Atlantic. The research also compares the pre-bookable seat selection and twilight drop-off options provided by all 10 airlines.

Click to check-in

Travellers can speed through to security at the airport by checking-in online and all 10 airlines researched, including British Airways, Ryanair and EasyJet, allow passengers to do this. The online check-in window ranges from 24 hours prior to departure with four airlines to 60 days before the departure date for Flexi Plus passengers with Ryanair.

The cut-off time for checking in online varies from six hours before departure with TUI Airways to just 70 minutes for those travelling with Virgin Atlantic. Although those with hand luggage can head straight to security on arrival at the airport after checking-in online, travellers with luggage for the aircraft’s hold should note that they will still be required to register their details and print their baggage tag at the terminal via a check-in machine or desk, and this could take some time.

‘Appy travels

Passengers can check-in on the go by downloading the free apps offered by all airlines researched, including Jet2 and Emirates. The British Airways and American Airlines apps also allow passengers to track their flights, stream inflight entertainment and choose their seats. Passengers who don’t want to carry extra paper can download their boarding pass onto the app and present it at security checkpoints.

However, Aer Lingus, Jet2 and EasyJet passengers should not that the option of mobile boarding passes is not available at certain airports, including some in Turkey, Portugal and Bulgaria. For fast track luggage collection on arrival, the Air France and American Airlines apps not only allow passengers to track their baggage but will even tell them which delivery carousel they can collect it at.

Talk’s not cheap

Checking-in at the airport for free is possible with nine of the airlines researched and passengers can either use a self-service kiosk or go to the check-in desk for further assistance. However, Ryanair passengers who want to check-in at the airport should note that a GBP 55 (USD 69) fee per person is charged, and a reissue fee of GBP 20 (USD 25.03) per person if the boarding pass was not printed beforehand.

Take advantage of twilight drop-off

Those who have booked an overnight airport hotel stay the night before their flight can further reduce the stress of their early morning by dropping off their baggage the evening before, thanks to a service known as twilight drop-off. The service is provided by five of the airlines researched, including Aer Lingus and Virgin Atlantic, for flights that are departing early in the morning the next day. Twilight drop-off times vary for each airline.

Savvy seat selection

Seat selection is provided by all airlines researched as soon as passengers confirm their booking, except for those travelling with TUI Airways, where seats on short-haul flights are available to select from 30 days before departure, while seats on long-haul flights are available to select from three days before departure. Aer Lingus offers free seat selection for all passengers until 30 hours before departure, with half price seats offered for children.

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British Airways to add more flights on Mumbai-London Heathrow route https://dev.traveldailymedia.com/british-airways-to-add-more-flights-on-mumbai-london-heathrow-route/ Sun, 07 Jul 2019 23:48:40 +0000 https://www.traveldailymedia.com/?p=510438 The post British Airways to add more flights on Mumbai-London Heathrow route appeared first on TD (Travel Daily Media) Brand TD.

British Airways is set to add four additional frequencies on the Mumbai-London Heathrow route from March 2020 to its existing double daily schedule. This will increase the weekly flights from 14 to 18. The daily flights will be operated by the state-of-the-art 787-9 aircraft offering a four-cabin configuration. Currently, British Airways operates 49 flights a […]

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British Airways is set to add four additional frequencies on the Mumbai-London Heathrow route from March 2020 to its existing double daily schedule. This will increase the weekly flights from 14 to 18. The daily flights will be operated by the state-of-the-art 787-9 aircraft offering a four-cabin configuration.

Currently, British Airways operates 49 flights a week from five cities in India, with a double daily from Mumbai and Delhi and a daily service from Chennai, Bengaluru and Hyderabad. The increase on the Mumbai sector will take British Airways’ weekly schedule from 49 to 56 flights from India to the UK.

Moran Birger, head of sales for Asia Pacific and Middle East, British Airways said, “As the financial capital of the country, Mumbai is a vibrant city full of discerning international travellers who are always on the lookout for great travel experiences and better travel options. With these additional flights we will be offering a convenient choice of three flights a day from Mumbai to connect to our worldwide network of over 200 destinations.

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British Airways flight, Bravo Alpha Pappa, takes off to celebrate Father’s Day https://dev.traveldailymedia.com/british-airways-flight-bravo-alpha-pappa-takes-off-to-celebrate-fathers-day/ Sun, 16 Jun 2019 23:17:43 +0000 https://www.traveldailymedia.com/?p=507618 The post British Airways flight, Bravo Alpha Pappa, takes off to celebrate Father’s Day appeared first on TD (Travel Daily Media) Brand TD.

To celebrate Father’s Day, British Airways surprised some of its fathers and their sons and daughters by offering them the chance to work together on a special long-haul flight. The flight, from Heathrow to San Diego in California, departed with help from father and daughter and father and son teams working across the airline’s operation, […]

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To celebrate Father’s Day, British Airways surprised some of its fathers and their sons and daughters by offering them the chance to work together on a special long-haul flight.

The flight, from Heathrow to San Diego in California, departed with help from father and daughter and father and son teams working across the airline’s operation, from check-in to gate agents, operations managers to engineers. The flight was then operated entirely by fathers and their sons and daughters – both cabin crew and pilots. None of the pairs had ever worked together before, making the flight an extra special experience.

Ian Romanis, head of mixed fleet cabin crew, British Airways said, “So many of our people have been inspired to work for British Airways because of the experiences of other family members and this was a fantastic opportunity to create a really special moment for everyone involved.”

The team working on board the flight shared how they came to follow in their fathers’ footsteps. According to Lois Mackerness, cabin crew in British Airways, her dad has always inspired her. “Growing up seeing the pride and passion my dad has for caring for his customers really encouraged me to work hard and make sure that I love what I do too. I picked up some of his top tips that he’s learnt through his many years of flying.”

Speaking of the enjoyment of working on the same aircraft as his daughter, Martin Ewins, captain, British Airways said: “For 20 years my daughter watched me fly around the world and I’m so proud that I’ve inspired her to do the same as cabin crew. This is the first time we’ve ever worked on the same aircraft together and that’s such a special feeling.”

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The future of air travel lies in Artificial Intelligence https://dev.traveldailymedia.com/the-future-of-air-travel-lies-in-artificial-intelligence/ Fri, 14 Jun 2019 02:44:03 +0000 https://www.traveldailymedia.com/?p=507356 The post The future of air travel lies in Artificial Intelligence appeared first on TD (Travel Daily Media) Brand TD.

With one of its 300 aircraft taking off from somewhere in the world every 90 seconds, British Airways runs a hugely complex global operation, 24-hours a day. Alex Cruz, chairman and CEO, British Airways laid down the challenge to artificial intelligence experts to help him transform the customer journey. At the AI Summit at London […]

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With one of its 300 aircraft taking off from somewhere in the world every 90 seconds, British Airways runs a hugely complex global operation, 24-hours a day.

Alex Cruz, chairman and CEO, British Airways laid down the challenge to artificial intelligence experts to help him transform the customer journey.

At the AI Summit at London Tech Week, Cruz asked delegates to help his team of 80 data scientists offer customers new, intuitive services, change the way tickets are sold, guarantee no bags are ever misplaced and replace airport queues with virtual ones. He encouraged entrepreneurs and start-ups to submit proposals to its parent company International Airlines Group’s (IAG) accelerator programme, Hangar 51, which sees successful applicants embedded in the heart of the business working side by side with an international team of mentors and experts from across IAG. The 10-week accelerator nurtures start-ups with a broad range of technologies, enabling them to develop and test their products on a global scale.

Cruz also outlined some of the advancements the airline is making using AI to improve the service it offers its customers. “Via Hangar 51, British Airways is currently working with technology start-up Assaia. Its intelligent software captures on video every moment from when an aircraft arrives at the airport to its departure, helping airline workers to see the numerous tasks going on around the aircraft (fuelling, cleaning, baggage and catering loading and unloading) and alerting them to issues that could delay the flight’s departure,” he said.

British Airways is using Artificial Intelligence (AI) to improve the airline’s operational efficiency, maintenance and to predict on board food uptake. The airline is also trialling automated vehicles at Heathrow, he added.

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“The airport of the future”: British Airways uses biometric tech to board flights https://dev.traveldailymedia.com/british-airways-biometric-tech/ Mon, 29 Apr 2019 02:21:10 +0000 https://www.traveldailymedia.com/?p=501552 The post “The airport of the future”: British Airways uses biometric tech to board flights appeared first on TD (Travel Daily Media) Brand TD.

Britisg Airways' biometric self-boarding gates

The future of airport travel is happening now with more than 250,000 British Airways passengers using biometric tech on international flights from the US.

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Britisg Airways' biometric self-boarding gates
British Airways' biometric self-boarding gates
British Airways’ biometric self-boarding gates

The future of airport travel is happening now with more than 250,000 British Airways passengers using biometric tech on international flights from the US.

You’ve probably guessed that in the future, airports will have biometric technology to speed up those long queues. Well, you don’t have to wait too long (hopefully) as it has already begun. In the last 18 months, passengers have experienced a glimpse of the journey of the future by using their face as their identity to board flights from the US.

Biometric facial recognition technology has transformed the airport experience for customers travelling from Orlando, Los Angeles and New York, JFK by streamlining the boarding process — cutting the amount of time in half to board an aircraft.

Customers no longer need to present their passport or boarding pass at the departure gate. Instead, travellers simply look into a camera prior to boarding, wait for their biometric data to be verified and then walk onto the aircraft.

British Airways - biometric technology

The commitment to this technology is part of the airline’s GBP 6.5 billion investment for customers. British Airways was the first UK airline to use biometric technology to board flights from the US, working in close partnership with the US Customs and Border Protection (CBP) to implement the technology, which has enabled the airline to hugely speed up its boarding process.

At Orlando, British Airways is boarding almost 240 customers in 10 minutes – becoming the first carrier to set up permanent facial recognition gates at the airport.

Biometric boarding at Heathrow Airport

Heathrow Airport
Heathrow Airport

British Airways was also the first UK airline to use the technology on domestic (UK) flights. More than three million customers have boarded an aircraft this way – with all domestic departures from the airline’s home hub at Heathrow Terminal 5 now boarded biometrically.

For international flights, self-service boarding gates have now been installed at the terminal, allowing customers to scan their own boarding cards to gain access to their flight. It’s the first step towards biometric boarding on international flights from the UK.

“The airport of the future”

Raoul Cooper, British Airways’ senior digital design manager, said: “We are continuing to pioneer the use of technology and automation to enhance the airport experience and ensure that our customers’ flights depart on time.

“The airport of the future will be built upon biometric technology, from check-in and baggage drops to security checks and boarding. These days, automation is a part of everyday life, as is biometric technology via our mobile phones.

“We’re working with our technology partners and the US government to explore how we can use this technology in new and innovative ways to give our customers the stress-free, easy airport experience they tell us they want while ensuring security is always our top priority.”

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Biometric self-boarding gates – 2 Britisg Airways' biometric self-boarding gates Biometric self-boarding gates – Domestic stands at T5 Heathrow Airport
British Airways ‘singing pilot’ returns home to Manchester https://dev.traveldailymedia.com/british-airways-singing-pilot/ Fri, 19 Apr 2019 06:59:44 +0000 https://www.traveldailymedia.com/?p=501057 The post British Airways ‘singing pilot’ returns home to Manchester appeared first on TD (Travel Daily Media) Brand TD.

British Airways 747 G-BNLY

British Airways' singing pilot returns home to Manchester in May to help more people overcome their fear of flying.

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British Airways 747 G-BNLY

British Airways 747 G-BNLY

British Airways’ singing pilot returns home to Manchester in May to help more people overcome their fear of flying.

Stuart Beech, who rose to fame on Michael McIntyre’s BBC 1 ‘Big Show’, hails from Oldham, Greater Manchester. He is part of the British Airways’ Flying with Confidence team who has helped more than 50,000 nervous customers since the courses started over 30 years ago.

It was during one of the courses at Christmas that comedian Michael McIntyre surprised Stuart and invited him to sing in front of a packed house at London’s Theatre Royal. Now, Stuart uses his singing talents to help calm nerves on the Flying with Confidence courses.

On the last course in Manchester, he serenaded customers during the short flight.

“Overcoming their fears”

Beech commented: “It’s always great to come home to Manchester. Obviously, I love flying and these courses are a great opportunity for me to help other people enjoy it too by overcoming their fears. While two other pilots fly the aircraft I like to walk through the cabin and chat to people, many of whom are flying without fear for the first time. And yes I do like to encourage them to join in a singsong to celebrate!”

Stuart, a first officer on the British Airways Airbus A380, will be at the next Manchester course on Saturday, 11 May 2019.

Flying with confidence

Stuart Beech, British Airways

Over three decades, the course has helped newlyweds go on their dream honeymoon, supported couples in long distance relationships, assisted family reunions, as well as new jobs and opportunities overseas. The course even helped a former WWII pilot gain the confidence to return to the skies after many years of avoiding flying.

British Airways Captain Steve Allright, who leads the courses also commented: “We’ve had so many incredibly heart-warming stories over the years, but what they all have in common is that we’re helping to connect people, and that definitely makes it all worthwhile.”

The one-day course includes a morning session with British Airways pilots explaining the technical side of flying and challenging regular areas of concern such as turbulence, and expert advice from a clinical psychologist on relaxation techniques, and managing anxiety.

The day includes an actual flight with a dedicated British Airways A320 short-haul aircraft and crew – where customers can put the theory into practice.

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British Airways 747 G-BNLY Stuart Beech Stuart Beech, British Airways
Aviation round up: Munich Airport gets radical with gnarly competition https://dev.traveldailymedia.com/aviation-round-up-munich-airport-gets-radical-with-gnarly-competition/ Thu, 11 Apr 2019 01:32:46 +0000 https://www.traveldailymedia.com/?p=500477 The post Aviation round up: Munich Airport gets radical with gnarly competition appeared first on TD (Travel Daily Media) Brand TD.

This this week’s collection of aviation round up is mixed bag of new routes and announcements but, for the first time ever, it also features skateboarding…rad!

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This this week’s collection of aviation round up is mixed bag of new routes and announcements but, for the first time ever, it also features skateboarding…rad!

But, first news from Tibet…

Win-win

Helsinki Airport’s first Chinese airline company Tibet Airlines opened a new route from Jinan, China, to Helsinki Finland on 8 April. The new route was celebrated at Helsinki Airport after the inaugural flight landed. The route is operated with Airbus A330 wide-bodied aircraft twice a week on Mondays and Thursdays.

“Tibet Airlines is looking forward to continuing to maintain a mutually beneficial and win-win cooperation concept with Finavia and Helsinki Airport, to carry out more extensive and in-depth comprehensive cooperation in the future,” said Bai Weisan, president of Tibet Airlines Co., Ltd at Tibet Airlines.

“Just a few moments ago we witnessed the landing of the historical first flight from Jinan to Helsinki. Tibet Airlines is the first Chinese airline commencing flights to Finland and we see prosperous business opportunities for Chinese and Finnish businesses and unforeseen experiences for the Chinese and Finnish travellers,” said Kimmo Mäki, CEO at Finavia.

Vintage looks

British Airways has, for the first time today, brought together its four heritage liveried aircraft which were repainted to mark the airline’s centenary this year, alongside an A319 in the current Chatham Dockyard livery, to capture a rare image of some of the airline’s most iconic designs together.

The photos captured today also mark the fact that 50,000 customers have already flown around the globe on the four heritage liveries since they re-joined the fleet, with the Boeing 747s having travelled to destinations such as New York, Cape Town, Dubai and Lagos, while the BEA liveried Airbus A319 has flown far and wide across the airlines’ UK and European network to cities including Manchester, Newcastle, Edinburgh, Milan, Zurich and Amsterdam.

Alex Cruz, British Airways’ chairman and CEO, said: “The excitement and pride that we’ve witnessed from customers and colleagues as these heritage liveries, which we painted to mark our centenary, have flown around the globe has been unparalleled.

“Social media has been fired up with images from travellers all over the world when they’ve spotted the aircraft and as some 50,000 people have now flown on them since they arrived back in the fleet we wanted to capture a special photo to share with them.”

Can Tho? Can do

AirAsia celebrated its first flight from Kuala Lumpur to Can Tho today, making history as the first international flight to touchdown in the Mekong Delta’s largest city.

Can Tho becomes AirAsia’s sixth destination in Vietnam and follows the announcement of new services between Bangkok and Can Tho which are set to commence in May 2019.

Laddawan Meesupwatana – group head of product for the Indochina market said: “We are excited to welcome the first-ever international flight to Can Tho today. The Mekong Delta has tremendous potential with some 8.5 million visitors choosing to come here in 2018.

“This new flight will help to connect the Mekong Delta with Asean, and at the same time bring visitors to explore the beauty of Can Tho, such as the floating markets, pottery villages and picturesque canals.”

Besides Can Tho, AirAsia Malaysia connects guests from Kuala Lumpur to Ho Chi Minh City, Da Nang, Hanoi, Nha Trang and Phu Quoc, also from Penang to Ho Chi Minh and Hanoi, as well as from Johor Bahru to Ho Chi Minh City.

Gnarly Munich

Top-flight professional skateboarding is a breathtaking spectacle. At the new Skate & Style event, now coming to Munich Airport, spectators will witness dazzling displays of tricks, spins and jumps. From April 24-28, the airport’s MAC Forum will be turned into a skateboarding hotspot as it hosts the South German championships in this exciting sport.

In the Club of Skaters (COS) Cup, competitors will face off in three categories, with the winners qualifying for the national final at the end of November at Europapark Rust, Germany’s biggest theme park. Spectators at Skate & Style who are up to the challenge are also welcome to grab a board and test their own skills on the 800sqm park terrain.

The four-day event will feature numerous highlights, including a program of entertainment and fun activities. As fans watch, Germany’s skateboarding elite will attack the ramps and obstacles and showcase their best moves. And between rounds of the 2019 COS Cup, local heroes will go head to head in the Titus Locals Only Competition (LOC) Cup.

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British Airways unveils third ‘retrojet’ to celebrate 100 years https://dev.traveldailymedia.com/british-airways-landor/ Mon, 11 Mar 2019 00:56:32 +0000 https://www.traveldailymedia.com/?p=497717 The post British Airways unveils third ‘retrojet’ to celebrate 100 years appeared first on TD (Travel Daily Media) Brand TD.

British Airways 747 G-BNLY

British Airways has welcomed the arrival of the third in its series of four heritage liveries – a Boeing 747 painted in the Landor design.

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British Airways 747 G-BNLY
British Airways G-BNLY 747
British Airways G-BNLY 747

Celebrating its centenary year, British Airways has welcomed the arrival of the third in its series of four heritage liveries – a Boeing 747 painted in the Landor design. The aircraft marks the third heritage design to join the fleet, with one final design to be revealed later this month as the airline continues to celebrate.

The G-BNLY 747 touched down at Heathrow Saturday morning and entered service in the afternoon. It will be flying to long-haul destinations, with the ‘retro’ design remaining on the aircraft until it retires in 2023. The new look will be recognisable for many as it flew on British Airways aircraft between 1984-1997.

“Many will remember seeing it in the skies”

Alex Cruz, British Airways’ chairman and CEO, said: “The Landor livery is one of our most famous designs, and many will remember seeing it in the skies at some point in their lives. Introducing these liveried aircraft has been a huge honour, and we’re excited to reveal details of the final design soon.”

British Airways 747 G-BNLY
British Airways 747 in Landor livery arrives at London Heathrow (Picture by Nick Morrish/British Airways)

In its centenary year, British Airways is hosting a range of activities and events.

The airline is hosting BA 2119, a debate programme on the future of flying, sustainable aviation fuels, aviation careers and the customer experience of the future. Furthermore, the airline will also be working with expert partners to identify BA’s 100 Great Britons; the people up and down the country who are currently shaping modern Britain.

The centenary activity is taking place alongside the airline’s current five-year GBP 6.5 billion investment for customers. This includes the installation of the best quality Wi-Fi and power in every seat, fitting 128 long-haul aircraft with new interiors and taking delivery of 72 new aircraft.

The airline will also be introducing a new Club World seat with direct aisle access later this year.

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British Airways 747 G-BNLY British Airways 747 G-BNLY British Airways 747 in Landor livery arrives at London Heathrow (Picture by Nick Morrish/British Airways)
British Airways to invest GBP 250m for ‘new home’ at JFK https://dev.traveldailymedia.com/british-airways-to-invest-more-than-gbp-250m-for-new-home-at-jfk/ Fri, 08 Feb 2019 05:07:39 +0000 https://www.traveldailymedia.com/?p=494426 The post British Airways to invest GBP 250m for ‘new home’ at JFK appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced it is moving to a new location in Terminal 8 at John F. Kennedy airport. 

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British Airways has announced it is moving to a new location in Terminal 8 at John F. Kennedy Airport. The airline is investing in a new, improved terminal alongside American Airlines as part of a significant reinvestment by the Port Authority of New York and New Jersey.

Over the next four years, more than GBP 250 million (USD 344m) will be invested to recreate and customise the terminal, making it ready for passengers heading off to New York. Changes to the terminal will include additional stands, enhanced state-of-the-art baggage systems, new lounges, premium check-in areas and upgraded concessions.

“Our new home from 2022”

Alex Cruz, British Airways’ chairman and CEO, said: “We’re excited to announce our move to Terminal 8, alongside American Airlines, our Atlantic joint-business partner. Offering the best customer experience at JFK now and in the future is a top priority. We look forward to working with the Port Authority and American Airlines to continue building a world-class transatlantic travel experience in our new home from 2022.”

This investment forms part of New York Governor Andrew Cuomo’s announcement in October 2018 to reinvest in JFK terminals, among other city improvements. The airline, which celebrates its centenary this year, will remain in Terminal 7 until 2022.

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BA unveils new lounge for the transatlantic jet-set https://dev.traveldailymedia.com/ba-unveils-new-lounge-for-the-transatlantic-jet-set/ Fri, 12 Oct 2018 10:12:57 +0000 https://www.traveldailymedia.com/?p=484637 The post BA unveils new lounge for the transatlantic jet-set appeared first on TD (Travel Daily Media) Brand TD.

British Airways has announced the opening of its new luxury lounge at New York’s JFK Terminal 7 this week, available to gold cardholders and first class passengers crossing the Atlantic.

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British Airways has announced the opening of its new luxury lounge at New York’s JFK Terminal 7 this week, available to gold cardholders and first class passengers crossing the Atlantic.

According to the airline, the refurbished lounge is the result of a massive GBP 52 million (USD 69 billion) investment in the British Airways customer experience at JFK’s Terminal 7 and is 60% bigger than the previous space.

The new lounge boasts of a host of different features which appeal to the First and Business class passengers, including a ‘wine room’, which has its own enomatic dispenser so guests can enjoy wines “oxidized to the correct level” and served “at exactly the right temperature.”

Other facilities include: the First bar, a business centre, a peaceful work space and an upgraded dining room with a menu from the minds of BA’s executive chefs Gavin Mackenzie and Waylon Walker.

“Part of the GBP 4.5 billion investment we’re making in our customer experience globally”

Carolina Martinoli, British Airways’ director of brand and customer experience, said: “We fly thousands of customers between London and New York every week so we’re absolutely dedicated to making the experience as relaxing, comfortable and enjoyable as possible.

“We are investing GBP 52 million in to our home at JFK this year as part of the GBP 4.5 billion investment we’re making in our customer experience globally, and there will be further investments at JFK planned for the future. We hope our guests enjoy using the new facilities as much as we’ve enjoyed designing them.”

GBP 4.5 billion is huge number — though, I note, this is primarily for high-end passengers. As ever, with the majority of airlines it is more about extracting cash than it is about trying to improve the customer experience of the vast majority of its passengers.

I’d love to see an airline genuinely try to bolster the average tourist and, from experience, premium economy still doesn’t cut the mustard.

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India’s Vistara partners with British Airways https://dev.traveldailymedia.com/vistara-air-partners-with-british-airways/ Mon, 10 Sep 2018 07:35:13 +0000 https://www.traveldailymedia.com/?p=481271 The post India’s Vistara partners with British Airways appeared first on TD (Travel Daily Media) Brand TD.

British Airways and Indian domestic carrier, Vistara, announced a new partnership that will open up more routes between London and India.

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Vistara

British Airways and Indian domestic carrier, Vistara, announced a new partnership that will open up more routes between London and India.

As part of the new agreement, customers can book seats on Vistara flights to destinations across India from Chennai, Mumbai and Delhi. Seats are available to buy online via British Airways for travel from 27 September 2018.

The agreement means that British Airways customers will now be able to visit 13 new destinations across the region, opening up cities such as Ahmedabad, Amritsar, Bhubaneswar, Chandigarh, Goa, Kolkata, Kochi, and Pune, that have previously been more difficult to access from the UK.

British Airways operates two direct flights a day from Heathrow to Mumbai, a double daily service to Delhi and a daily flight to Chennai. The airline also flies direct to Hyderabad and Bangalore from Terminal 5 and is rolling out a GBP 4.5 billion (USD 5.8 billion), five-year customer investment plan that includes the installation of the best quality Wi-Fi and the delivery of 72 new aircraft.

“A whole new range of destinations”

Rishi Kapoor, British Airways’ head of alliances, said: “We have been flying to India for more than 90 years, so it is incredibly exciting for us to be able to announce this partnership with such a well-respected carrier.

“We have been wanting to expand our network in the region for some time and to have Vistara on board is great news for our customers and for companies based in these important cities. Whether it’s soaking up the beaches in Goa, India’s sunshine state, exploring Kochi, Kerala’s colourful city, or taking in the temples and culture of Amritsar, this partnership opens up a whole new range of destinations for holidaymakers too.”

“We share a lot in common with British Airways”

Sanjiv Kapoor, chief strategy and commercial officer, Vistara, said: “We are delighted to extend our existing interline and through check-in partnership with British Airways to a codeshare agreement. This partnership reaffirms our commitment to taking India’s finest airline brand beyond Indian borders, and it gives us the opportunity of welcoming travellers from around the world to experience the ‘new feeling of flying’ in India with Vistara.

“We share a lot in common with British Airways, key among which is our focus on delighting customers. We are confident that our respective customers will truly enjoy the reciprocal benefits of this collaboration.”

British Airways customers travelling on the codeshare flights will be able to check their bags straight through to their final destination and both airlines use the same terminals at Delhi and Mumbai airports, making it even easier for customers to connect on to domestic services.

Customers travelling on Vistara will enjoy complimentary meals and will be able to choose between three different cabins including premium economy class. As part of the codeshare agreement, British Airways Executive Club members can also collect avios and earn tier points when booking on ‘BA’ coded Vistara flights.

British Airways offers dedicated services on flights to India, including tailored menus and local language speaking cabin crew.

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India's Vistara partners with British Airways British Airways and Indian domestic carrier, Vistara, announced a new partnership that will open up more routes between London and India. Sanjiv Kapoor,British Airways,Rishi Kapoor,Vistara Air Vistara
Infographic: The world’s most family-friendly airlines https://dev.traveldailymedia.com/most-family-friendly-airlines/ Wed, 15 Aug 2018 01:26:57 +0000 https://www.traveldailymedia.com/?p=478710 The post Infographic: The world’s most family-friendly airlines appeared first on TD (Travel Daily Media) Brand TD.

New research from toy manufacturer, Play Like Mum, has revealed the most family-friendly airlines from around the world.

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The post Infographic: The world’s most family-friendly airlines appeared first on TD (Travel Daily Media) Brand TD.

New research from toy manufacturer, Play Like Mum, has revealed the most family-friendly airlines from around the world.

At Play Like Mum, which has 30 years of experience in creating toys, they know that travelling with children can sometimes be challenging. All airlines, even the biggest ones, go down to the details of keeping kids comfortable and happy while they travel.

With this in mind, the company ranked the world’s biggest airlines on eight factors: free seat reservations, free checked luggage, pre-boarding for families, no lap fees, kids’ meals, free kids’ entertainment, on-board bassinet, and whether passengers can take pushcarts for free.

Key findings from the research revealed that British Airways and Emirates are best for families as they offer all of the factors mentioned. Virgin Atlantic, Lufthansa and Air France also scored highly, while Jet2.com and Ryanair ranked lowly. Finally, last on the list is Flybe which took the bottom spot with only one factor on offer.

The infographic below can help families decide on choosing the right airline for their next trip:

For a list of the most family-friendly airports in the UK, click here.

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Family-friendly Airlines – Play Like Mum family-friendly-airlines
BA hails Holiday Taxis Group to extend passenger transfer contract https://dev.traveldailymedia.com/ba-hails-holiday-taxis-group-to-extend-passenger-transfer-contract/ Tue, 17 Jul 2018 13:03:55 +0000 https://www.traveldailymedia.com/?p=475547 The post BA hails Holiday Taxis Group to extend passenger transfer contract appeared first on TD (Travel Daily Media) Brand TD.

British Airways subsidiary and vacation specialists, British Airways Holidays, and the Holiday Taxis Group has have announced that customers will now be able to book airport transfers from various online locations, or “touchpoints” across the entire British Airways global network.

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British Airways subsidiary and vacation specialists, British Airways Holidays, and the Holiday Taxis Group has have announced that customers will now be able to book airport transfers from various online locations, or ‘touchpoints’, across the entire British Airways global network.

The exclusive five-year agreement between the companies builds upon a similar existing arrangement which has been in place since 2009.

The API integration has been designed so customers are able to experience an enhanced and smooth process when adding transfers to a reservation or booking from a range of BA’s “touchpoints”, such as the ‘Flight plus Hotel’ booking path on ba.com.

“A quicker and simpler booking journey”

Claire Bentley, managing director of British Airways Holidays, said: “We’re very excited about our renewed connectivity partnership with Holiday Taxis. We are now providing our customers with a quicker and simpler booking journey allowing them to add either return or one-way transfers to suit their travel plans. We are also looking forward to working together with Holiday Taxis to provide further future transfer enhancements.

Ian Coyle, CEO at Holiday Taxis Group,  added: “We are delighted to have the opportunity to extend our close working relationship with British Airways Holidays, into to a fully integrated exclusivity agreement. We have helped delight so, so many British Airways customers since we first started working together in 2009, we now look forward to the continuation of this over the next 5 years.

“Our continued and unrelenting focus on quality and service delivery aligns well with the values of British Airways Holidays. We remain proud to serve the customers of British Airways Holidays and, wish to thank the whole BA team for their continued vote of confidence in entrusting the care of their customers to the Holiday Taxis Group.”

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British Airways
Direct flights from Durban to London to debut on 29 October https://dev.traveldailymedia.com/direct-flights-from-durban-to-london-to-debut-on-29-october/ Fri, 11 May 2018 10:45:00 +0000 http://www.traveldailymedia.com/?p=468533 The post Direct flights from Durban to London to debut on 29 October appeared first on TD (Travel Daily Media) Brand TD.

Great news for British passengers heading to Durban in South Africa as British Airways announced that it will offer a direct flight from London Heathrow Airport to King Shaka International Airport three times a week starting 29 October. The direct flight will impact around 90,000 passengers that fly to Durban each year. This includes businesspeople, […]

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Great news for British passengers heading to Durban in South Africa as British Airways announced that it will offer a direct flight from London Heathrow Airport to King Shaka International Airport three times a week starting 29 October.

The direct flight will impact around 90,000 passengers that fly to Durban each year. This includes businesspeople, tourists, and expats that frequent the city.

It is the first and only non-stop link between the two cities and will be operated by the British Airways’ newest aircraft, the Boeing 787-8 Dreamliner. The new route will be of great convenience for all customers based in KwaZulu-Natal (KZN). It will also allow quicker travel time and will promote KZN as a prime travel destination in South Africa.

“The beginning of efforts to open up the east coast and KZN region to international routes”

Association of Southern African Travel Agents CEO Otto de Vries said: “For business travellers, in particular, it means better, shorter, access to key business destinations, instead of being forced to fly through another gateway like Johannesburg.

“The announcement also bodes well for KwaZulu-Natal and Durban, as Cape Town has very much been the focus for increasing airlift over the past few years thanks to its Wesgro Air Access Partnership which has seen the announcement of several new international routes to the Mother City.”

“Perhaps, this signals the beginning of efforts to open up the east coast and KZN region to international routes and if this is the case, as we have seen from the Cape Town example, inbound tourism and outbound travel will thrive,” he added.

Flight Centre Travel Group general manager for product and marketing Sue Garrett said they welcomed this move from British Airways and benefit both leisure and corporate customers.

The main market of the new route is the small, medium and micro-sized enterprises (SMME). However, price combined with comfort and convenience is the deciding factor for consumers. If packages remain at a low price point, it would be a huge selling point.

Since British Airways fly three times a week only, travellers may still choose to fly on other airlines that offer indirect flights from and to London. However, if the route proved to be popular, it will attract competition that will regulate the price or make it even lower.

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Mauritius celebrates 50th anniversary with free trips for UK travel agents https://dev.traveldailymedia.com/mauritius-50th-anniversary/ Thu, 03 May 2018 07:27:35 +0000 http://www.traveldailymedia.com/?p=467539 The post Mauritius celebrates 50th anniversary with free trips for UK travel agents appeared first on TD (Travel Daily Media) Brand TD.

Mauritius

The Mauritius Tourism Promotion Authority (MTPA) in partnership with Premier Holidays and British Airways, is giving UK travel agents the opportunity to win a six-night trip to the paradise island.

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Mauritius

Mauritius

The Mauritius Tourism Promotion Authority (MTPA) in partnership with Premier Holidays and British Airways, is giving UK travel agents the opportunity to win a six-night trip to the paradise island.

Attention, UK travel agents! This is your chance to win a free six-night trip and bask under the Mauritian sun.

The Republic of Mauritius is an island nation in the Indian Ocean about 1,200 miles off the southeast coast of the African continent. It was a colonised island until 1968, and it’s currently hailed as one of Africa’s great destinations.

To celebrate 50 years of Mauritian independence, the MTPA has teamed up with the independent tour operator Premier Holidays to give eight lucky travel agents the chance to experience first-hand, all that Mauritius has to offer. From 5-star resorts to white sand beaches, wildlife tours and outdoor adventures.

Why visit Mauritius?

There’s an array of activities and experiences available all across the island. From bird watching to mountain trekking, golf, water sports and UNESCO World Heritage Sites – Mauritius can be the perfect tropical island getaway. Not to mention the clear weather, making it a year-round destination.

There are direct flights from the UK with carriers such as British Airways, which flies from 3 to 5 times a week seasonally from London Gatwick Airport.

How to get picked

The promo is open to all UK travel trade agents. For a chance to win, agents must visit the Premier Holidays’ Agent Resources section of the website and win via a prize draw:

  • Book a Premier Holidays Mauritius getaway (1 entry)
  • Book a Premier Holidays Mauritius getaway with British Airways flights (2 entries)
  • View the Mauritius video (shown above) and correctly answer the questions on the website (2 entries)
  • Submit a video blog to the Premier Holidays Trade Facebook page telling them why you deserve a spot (5 entries)

All entries must be submitted before 30 June 2018. For full terms and conditions, and more about the promo, visit: http://www.premierholidays.co.uk/mauritiusfam

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Mauritius celebrates 50th anniversary with free trips for UK travel agents The Mauritius Tourism Promotion Authority (MTPA) in partnership with Premier Holidays and British Airways, is giving UK travel agents the opportunity to win a six-night trip to the paradise island. Premier Holidays,Mauritius Tourism Promotion Authority (MTPA),British Airways,mauritius Mauritius
Cathay charges up distribution capabilities with Skyscanner deal https://dev.traveldailymedia.com/cathay-pacific-skyscanner-deal/ Mon, 23 Apr 2018 07:29:20 +0000 http://www.traveldailymedia.com/?p=466216 The post Cathay charges up distribution capabilities with Skyscanner deal appeared first on TD (Travel Daily Media) Brand TD.

Skyscanner has linked up with Cathay Pacific and its subsidiary, Cathay Dragon, to make them the first Hong Kong airlines to be able to sell tickets directly within the site. 

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Skyscanner has linked up with Cathay Pacific and its subsidiary, Cathay Dragon, to make them the first Hong Kong airlines to be able to sell tickets directly within the site. 

Not content with launching a new train booking app to the rail-loving public of the UK, Skyscanner has scored another first this month with the first phase of the project now available to Cathay Pacific and Cathay Dragon customers and Skyscanner users across 40 regions, including Hong Kong, Australia, Canada, Japan, Singapore, the United Kingdom, the United States and Taiwan.

“Cathay Pacific is committed to working… to widen our distribution coverage”

“We are very pleased to partner with Skyscanner in the development of this new distribution capability (NDC) in order to provide travellers with an improved and seamless booking experience,” said Cathay Pacific director of commercial and cargo, Ronald Lam.

“Cathay Pacific is committed to working with industry partners to widen our distribution coverage and make our award-winning products more accessible to a broader perspective of customers,” Lam added.

The Skyscanner direct booking platform will give Cathay Pacific and Cathay Dragon passengers, and travel agents, access to an exhaustive range of itineraries on a powerful booking channel, without being redirected to supplier sites.

This aims to results in a quick, easier and more efficient booking process.

Partners on the platform have reported a 20% uplift on booking conversions on basic tickets, a 50% conversion rate lift on mobile bookings and a 100% uplift in ancillary ticket sales.

Skyscanner was the first travel meta-search engine with the capacity to display and sell tickets directly through the NDC connection, building this into its direct booking platform. Skyscanner has since gone on to lead the field when it comes to IATA’s NDC initiative, having been the first company to achieve Level 3 Aggregator status.

“Spearheading the next generation of flexible and dynamic travel content distribution”

Hugh Aitken, senior director of strategic partnerships at Skyscanner, said: “We are delighted that Cathay Pacific is joining an ever-growing number of airlines including British Airways, Scoot and Finnair who are spearheading the next generation of flexible and dynamic travel content distribution through the Skyscanner global marketplace.”

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BA to welcome 25th Dreamliner https://dev.traveldailymedia.com/ba-welcome-25th-dreamliner/ Tue, 26 Sep 2017 14:57:06 +0000 http://www.traveldailymedia.com/?p=431750 The post BA to welcome 25th Dreamliner appeared first on TD (Travel Daily Media) Brand TD.

British Airways will welcome delivery of its 25th Dreamliner into its fleet this Friday.  The Boeing 787-8 aircraft will be making its maiden voyage to the airline’s Heathrow home with the flight number BA8625. It will depart Boeing’s Seattle factory on Thursday September 28. Two further 787-9 aircraft and three 787-8 aircraft will be delivered […]

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British Airways will welcome delivery of its 25th Dreamliner into its fleet this Friday. 

British Airways

The Boeing 787-8 aircraft will be making its maiden voyage to the airline’s Heathrow home with the flight number BA8625. It will depart Boeing’s Seattle factory on Thursday September 28.

Two further 787-9 aircraft and three 787-8 aircraft will be delivered in 2018, followed by 12 787-10s to arrive between 2020 and 2023.

Captain Stephen Riley, British Airways’ director of flight operations, will be taking delivery of the aircraft, he said: “It is a great privilege to be the Captain flying to Heathrow in our newest aircraft. Some two-and-a-half years of work goes into the delivery of a new aircraft so it’s an exciting moment when we finally fly it home to join the fleet.

“The Dreamliners are fantastic aircraft both to fly as a pilot and to enjoy as a customer. They are incredibly technologically advanced and the most fuel efficient long-haul aircraft. They’ve also been designed with travellers’ comfort in mind, which means customers arrive at their destination feeling great.”

 

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British Airways to operate direct flights to the Seychelles https://dev.traveldailymedia.com/british-airways-operate-direct-flights-seychelles/ Wed, 20 Sep 2017 13:24:40 +0000 http://www.traveldailymedia.com/?p=431041 The post British Airways to operate direct flights to the Seychelles appeared first on TD (Travel Daily Media) Brand TD.

From March 24 next year, customers will be able to fly direct from Heathrow Terminal 5 to the Seychelles with British Airways.  The flights will be twice-a-week from March to October and will be operated by the airline’s newest fleet of aircraft, the Boeing 787-9 Dreamliner. With flights taking off on Wednesdays and Saturdays, the […]

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The post British Airways to operate direct flights to the Seychelles appeared first on TD (Travel Daily Media) Brand TD.

From March 24 next year, customers will be able to fly direct from Heathrow Terminal 5 to the Seychelles with British Airways. 

BA will operate direct flights to the Seychelles next year

The flights will be twice-a-week from March to October and will be operated by the airline’s newest fleet of aircraft, the Boeing 787-9 Dreamliner.

With flights taking off on Wednesdays and Saturdays, the route timetable is ideally positioned for honeymooners and holidaymakers who can book 10-night trips.

Sean Doyle, British Airways’ director of network and alliances, said: “The Seychelles is one of the most beautiful places on earth and we’re delighted to be adding this collection of islands to our extensive route network. Customers can now get into ‘holiday mode’ even earlier with British Airways’ direct flights from London taking 10 hours, instead of over 13 hours with a connection in the Middle East. As one of the leading luxury holiday destinations, the Seychelles offers customers a wide range of accommodation and activities in stunning natural surroundings.”

Return fares start from £699 in World Traveller, £999 in World Traveller Plus, £2499 in Club World and from £3499 for First.

 

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British Airways’ Caribbean operations back to normal https://dev.traveldailymedia.com/british-airways-caribbean-operations-back-normal/ Thu, 14 Sep 2017 16:08:07 +0000 http://www.traveldailymedia.com/?p=429232 The post British Airways’ Caribbean operations back to normal appeared first on TD (Travel Daily Media) Brand TD.

A British Airways Boeing 777 took off for Turks and Caicos on September 14 for the first time since the island was struck by Hurricane Irma.   The airline has now resumed all its flights to the Caribbean and Florida after they were disrupted by the worst hurricane to hit the region for decades. Over […]

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A British Airways Boeing 777 took off for Turks and Caicos on September 14 for the first time since the island was struck by Hurricane Irma.  

The airline has now resumed all its flights to the Caribbean and Florida after they were disrupted by the worst hurricane to hit the region for decades.

Over the last ten days, the airline rearranged travel for more than 10,000 customers whose flights to the region had to be cancelled.

The company has been working with a number of charities to help the relief effort, including a charity that specialises in search and rescue called Team Rubicon.

Klaus Goersch, British Airways’ chief operating officer, said: “We are now running our full flight schedules to and from the US and Caribbean for the first time in 10 days. This was the most complex and challenging set of hurricanes, with Harvey, Irma and Jose in quick succession, we have faced for a very long time. Our teams worked around the clock to re-organise flight schedules and relief flights, liaise with the nine airports affected, position aircraft and crew around the region, provide thousands of meals for flights at very short notice and resolve the travel plans of at least 10,000 customers.

“It was a real international effort and we would like to thank all of our customers for their patience and understanding in very testing circumstances as the weather wreaked havoc across an enormous region.”

Customers with upcoming flights to or from Florida and the Caribbean can find details of the destination or date flexibility the airline continues to offer on BA.com

 

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British Airways launches premium transfer drive service at Heathrow https://dev.traveldailymedia.com/british-airways-launches-premium-transfer-drive-service-heathrow/ Thu, 31 Aug 2017 10:47:05 +0000 http://www.traveldailymedia.com/?p=421756 The post British Airways launches premium transfer drive service at Heathrow appeared first on TD (Travel Daily Media) Brand TD.

British Airways is introducing a new service called Premium Transfer Drive at Heathrow to help customers who are at risk of missing their connection are able to catch their onward flight.  The new scheme applies to customers travelling on a UK domestic flight, who are connecting on to either a short-haul flight in Club Europe, […]

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The post British Airways launches premium transfer drive service at Heathrow appeared first on TD (Travel Daily Media) Brand TD.

British Airways is introducing a new service called Premium Transfer Drive at Heathrow to help customers who are at risk of missing their connection are able to catch their onward flight. 

Premium Transfer Drive

The new scheme applies to customers travelling on a UK domestic flight, who are connecting on to either a short-haul flight in Club Europe, a long-haul service in Club World (long haul business class) or First, or who are Silver or Gold Executive Club members.

British Airways’ team at Heathrow will track these customers, and where there’s a risk they will miss their connection, will provide an ‘airside’ car transfer between one flight and the next.

They will also send a message to the inbound aircraft, so the cabin crew can inform the customer that a car will be waiting to transfer them, thereby alleviating any stress or worry.

Carolina Martinoli, British Airways’ new director of brand and customer experience, said: “Missing a connection is one of the most stressful situations a customer can experience, so helping them through that journey and keeping them informed is critical. The new premium transfer service will enable us to identify customers who are at risk of missing their onward flight, and proactively arrange to collect them by car, whisking them directly to their next flight.”

 

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BA adds a new route to Tenerife https://dev.traveldailymedia.com/ba-adds-new-route-tenerife/ Wed, 05 Jul 2017 11:05:15 +0000 http://www.traveldailymedia.com/?p=252882 The post BA adds a new route to Tenerife appeared first on TD (Travel Daily Media) Brand TD.

British Airways has added extra flights from Heathrow and Gatwick to its schedules including a new route from Heathrow to Tenerife.  The first flight is on October 21 and return fares available from £98. The airline already operates six flights a week to Tenerife from Gatwick. The flights are now available to book and are scheduled […]

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The post BA adds a new route to Tenerife appeared first on TD (Travel Daily Media) Brand TD.

British Airways has added extra flights from Heathrow and Gatwick to its schedules including a new route from Heathrow to Tenerife. 

British Airways new routes

The first flight is on October 21 and return fares available from £98. The airline already operates six flights a week to Tenerife from Gatwick.

The flights are now available to book and are scheduled to operate until the end of March, 2018.

From October 29 Heathrow services to popular sun spots Palma, Malaga and Palermo will go from summer-only to year-round, while three flights a week from Gatwick to Paphos will also operate throughout the winter months.

For those wanting to head to cooler climes and celebrate Christmas early, the airline is also launching a four-per-week service to Nuremburg. From November 30, 2017 until January 7, 2018 customers will be able to fly direct from Gatwick to the Bavarian city and enjoy its Christmas markets from £78 return.

 

Families and holiday-makers looking to soak up some culture with a city break will also have more choice this winter with an additional weekly service from Gatwick to Vienna, Tirana and Marrakech.

The Turin and Geneva routes from Gatwick will also have an additional weekly service on both. The extra flights come on top of recently announced new winter ski routes to Turin and Grenoble from Heathrow.

 

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BA launches two winter ski routes https://dev.traveldailymedia.com/ba-launches-two-winter-ski-routes/ Wed, 21 Jun 2017 10:55:18 +0000 http://www.traveldailymedia.com/?p=252294 The post BA launches two winter ski routes appeared first on TD (Travel Daily Media) Brand TD.

British Airways is launching two ski routes for winter and more flights available from Heathrow for under £40.  The new Heathrow flights to Grenoble, ideally located for access to some of Europe’s best ski resorts will depart on Saturdays from December 2 with fares starting from £39 each way. Skiers will also be able to […]

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British Airways is launching two ski routes for winter and more flights available from Heathrow for under £40. 

The new Heathrow flights to Grenoble, ideally located for access to some of Europe’s best ski resorts will depart on Saturdays from December 2 with fares starting from £39 each way.

Skiers will also be able to reach the Italian slopes via Turin from £40 each way.

The airline already operates flights between Gatwick and the Italian and French ski hubs during the winter season, so the new flights from Heathrow will take the number of weekly flights to the two cities up to 18.

Additional low fare flights from Heathrow start from £32 each way and include: Tallinn (from £32 each way), Amsterdam (from £37 each way), Milan (from £38 each way) and Billund from £37 each way, which also has a ‘kids fly free offer’ available too.

Adam Daniels, British Airways’ chief commercial officer, said: “Turin and Grenoble are within easy reach of some of the world’s best ski resorts so we’re excited to be adding them to our Heathrow network. Our ultra-low fares will get our customers a round-trip to some of the hottest (and coolest) destinations in Europe for less than £40 and they can also carry their skis* for free as part of their checked baggage allowance.”

The expansion of the ski route network from Heathrow also includes increased flights to popular resorts in Europe.

Flights to Salzburg from Heathrow will double from two to four per week and there will be two additional weekly services to Innsbruck.

Frequency to Reykjavik will also be doubled with two direct flights a day from Terminal 5 and Sofia and Zurich will benefit from an additional service each week.

For skiers who want to go to North America, the airline recently launched direct flights from Gatwick to Oakland, which is one of the closest international airports to the slopes of Lake Tahoe.

It has also re-timed flights to Calgary specifically to help customers meet public transport connections to the biggest ski resorts.

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Statement from British Airways https://dev.traveldailymedia.com/statement-from-british-airways/ Tue, 30 May 2017 12:43:32 +0000 http://www.traveldailymedia.com/?p=251253 The post Statement from British Airways appeared first on TD (Travel Daily Media) Brand TD.

British Airways has provided the following statement today: Our IT systems are back up and running and our operation continues to run as planned today with a full flight schedule at Heathrow and Gatwick. We are extremely sorry for the frustration and inconvenience customers experienced over the Bank Holiday weekend and thank them for their […]

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The post Statement from British Airways appeared first on TD (Travel Daily Media) Brand TD.

British Airways has provided the following statement today:

British Airways
British Airways

Our IT systems are back up and running and our operation continues to run as planned today with a full flight schedule at Heathrow and Gatwick.

We are extremely sorry for the frustration and inconvenience customers experienced over the Bank Holiday weekend and thank them for their patience and understanding.

We are continuing to work to get delayed bags to customers as quickly as possible. Information on how to report and track delayed bags can be found on ba.com.

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British Airways offers new London route to Murcia https://dev.traveldailymedia.com/british-airways-offers-new-london-route-to-murcia/ Fri, 28 Apr 2017 17:00:49 +0000 http://www.traveldailymedia.com/?p=249962 The post British Airways offers new London route to Murcia appeared first on TD (Travel Daily Media) Brand TD.

British Airways has started to operate a twice-weekly summer service from Heathrow into Murcia-San Javier airport, offering easy access to one of the fastest-growing tourist regions in Spain. Figures released by the Region of Murcia revealed overseas visitor numbers rose by 45.3% over the winter, compared to last year. The number of people travelling from […]

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The post British Airways offers new London route to Murcia appeared first on TD (Travel Daily Media) Brand TD.

British Airways has started to operate a twice-weekly summer service from Heathrow into Murcia-San Javier airport, offering easy access to one of the fastest-growing tourist regions in Spain.

Figures released by the Region of Murcia revealed overseas visitor numbers rose by 45.3% over the winter, compared to last year.

The number of people travelling from the UK increasing by more than 11% in January alone.

The region’s historical attractions include: rock-paintings in cave-shelters dating back to the Iberian period; Roman antiquity; Visigoth cities; Arab medinas; Christian castles, watch-towers, churches and temples; and numerous civil and military buildings.

Although the region has been inhabited for more than 2,000 years, the capital, Murcia, was not founded until 831, when a walled city was built on the banks of the Segura River and turned into the Caliphate of Murcia.

It is the seventh largest city in Spain – and has a baroque cathedral dating from 1394; the imposing 15th-century Almudí Palace, and, a couple of miles from the city, the castle of Monteagudo, an 11th-century fortress atop a rocky hill almost 150m above sea level.

One of the main attractions is the Costa Cálida, the 250km coast where a wide variety of watersports are available, including kayaking, paddle-boarding, sailing, scuba diving, windsurfing, and water-skiing. One of the most popular areas for this type of activity is La Manga del Mar Menor, a narrow strip of land, around 24km long, which divides the Mar Menor Laguna from the Mediterranean Sea.

The Region of Murcia also benefits from natural habitats, on the coast and inland. From beaches, with dunes and coves, to mountain ranges and the regional parks of Sierra de Carche, Sierra de la Pila, Sierra de Espuña, and Carrascoy y El Valle, Murcia is a region of contrasting natural and man-made.

A seven-night, four-star break in the city of Murcia in June costs from GBP152.50pp, based on two sharing, on a room-only basis, at the Arco de San Juan, in the heart of the historical centre of Murcia, near the cathedral.

Access to Costa Cálida, Región de Murcia, is via Murcia-San Javier airport all year round, while Alicante airport is also nearby. British Airways flights from Heathrow Airport to Murcia-San Javier start from GBP80 in June.

 

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BA reveals major investment programme https://dev.traveldailymedia.com/ba-reveals-major-investment-programme/ Fri, 07 Apr 2017 15:19:28 +0000 http://www.traveldailymedia.com/?p=249144 The post BA reveals major investment programme appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched its investment plans for customers, focusing on excellence in the premium cabins and more choice and quality for passengers. The investments include £400m in Club World (long-haul business class), launching Club Europe on UK domestic services, new lounges, First Wing direct security and lounge access at Heathrow, and new onboard Wi-Fi […]

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The post BA reveals major investment programme appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched its investment plans for customers, focusing on excellence in the premium cabins and more choice and quality for passengers.

The investments include £400m in Club World (long-haul business class), launching Club Europe on UK domestic services, new lounges, First Wing direct security and lounge access at Heathrow, and new onboard Wi-Fi services.

Alex Cruz, British Airways’ chairman and CEO, said: “We will invest and innovate where our customers value it most, and differentiate ourselves with a unique onboard experience and service. We’re investing in Club World, focusing now on improved catering and sleep and in the future on a new seat.

“We’re investing in the best Wi-Fi in the sky, new lounges and direct access to security and our lounges for our First customers, via our new First Wing at Heathrow. We’re also aligning our business cabin and service across all our flights by introducing Club Europe on domestic flights.”

The airline will be investing £400m in Club World (long-haul business class) which will enhance the experience of dining at 38,000 feet and deliver an excellent night’s sleep when flying with British Airways. From June new catering will be introduced in to the Heathrow business lounges to improve food quality and extend the breakfast service to 11am. In the air from July fresh new linen, bigger pillows designed for sleep comfort, a soft mattress topper and duvet to give customers all they need for a great night’s sleep will be supplied.

From September a new restaurant-style premium dining service will begin in Club World, with display trolleys allowing customers to select dishes from a choice of freshly prepared starters and desserts served on beautiful new table settings. A revamped service approach will be delivered to customers with a new culinary boutique experience.

These changes will launch on flights between London Heathrow and New York JFK, before being rolled out across the rest of the long-haul network during 2018.

The airline is also developing options for a new seat in Club World with direct aisle access in 2019. Details will be released in due course.

And the changes in service style will also be reflected in the Club Europe cabin on short-haul, including new crockery, cabin crew pouring wine and champagne for customers and improved menus on board, which focus more closely on the length and time of day of the flight.

In other Club Europe news, the short-haul business cabin is being introduced on UK domestic flights this week with prices starting from £199 return.

Cruz said: “Club World and Club Europe are vital elements of what we offer and play a big part in customer satisfaction levels. We are the only UK airline to have both short-haul and long-haul networks and we want to ensure that customers connecting across our network receive a consistent and distinctive British Airways experience.”

Business and First customers will notice changes in lounges too, starting with the new complex at Gatwick Airport’s South Terminal. With sweeping views of the runway, the new First and Club lounges have 40 per cent more floorspace than the airline’s former lounge in North Terminal.

An investment of $110m (£88m) is planned on lounge facilities in the US. New York’s JFK Terminal 7 will receive over $65m (£52m) worth of investment over the next two years: a refurbishment of the First and Club World lounges as well as improvements to the customer experience at check in, security and the boarding gates. Boston’s new lounge has just opened, coinciding with the A380 starting on the Heathrow-Boston route. The facility is 30 per cent larger than the previous lounge, has direct gate access and stunning views over the Boston skyline. Next year Aberdeen and Rome’s lounges will be revamped, and Geneva will be expanded. Further investment is planned in San Francisco, Johannesburg, Manchester and Chicago. Heathrow’s Terminal 5 lounges will be revamped over the next few years, starting this month with the flagship Concorde Room for First customers, which will have new furniture and a refreshed look and feel.

In other premium news, British Airways has launched its exclusive new ‘First Wing’ check-in area for First customers at Heathrow Terminal 5. It includes a dedicated two-lane security channel and direct access to the Galleries First Lounge and Concorde Room for the first time.

The two new security lanes also reduce the number of travellers passing through the current South security lanes, helping to speed up the journey for Club World customers too. A relaxed seating area is located after security for customers to gather their possessions in an unhurried atmosphere.

The First Wing gives First and Gold Executive Club customers far greater privacy and exclusivity with a dedicated combined check-in and Fast Track space.

From April, customers in all cabins will start to enjoy the latest generation of Wi-Fi as it’s rolled out across British Airways’ long-haul network.  Short-haul Wi-Fi will commence later in the year when British Airways becomes the first airline to offer connectivity using Europe’s first ever 4G high-speed inflight network with the aim of having 90 per cent of its total fleet connected by 2019.

Customers will be able to use their own devices to browse the internet, access email and check social media. In addition, they will have the ability to stream video content from popular sites such as Netflix and YouTube.

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BA boosts flights to Mauritius https://dev.traveldailymedia.com/ba-boosts-flights-to-mauritius/ Tue, 04 Apr 2017 15:27:18 +0000 http://www.traveldailymedia.com/?p=249006 The post BA boosts flights to Mauritius appeared first on TD (Travel Daily Media) Brand TD.

The Mauritius Tourism Promotion Authority (MTPA) and British Airways have today announced an increase in direct flights from the UK to the popular Indian Ocean destination.   British Airways flights from London Gatwick will now include two additional departures per week, bringing the total to five, with departures on Mondays, Wednesdays, Thursdays, Saturdays and Sundays. […]

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The post BA boosts flights to Mauritius appeared first on TD (Travel Daily Media) Brand TD.

The Mauritius Tourism Promotion Authority (MTPA) and British Airways have today announced an increase in direct flights from the UK to the popular Indian Ocean destination.  

Mauritius
Aerial view of Mauritius.

British Airways flights from London Gatwick will now include two additional departures per week, bringing the total to five, with departures on Mondays, Wednesdays, Thursdays, Saturdays and Sundays. The added flights have been confirmed for the entire winter season with five departures per week available from 29th October 2017 to 21st March 2018.

Kevin Ramkaloan, Director, MTPA commented: “The addition of two direct flights from the UK to Mauritius is a testament to the destination’s incredible appeal to holidaymakers looking for beautiful beaches and luxury resorts but also its broader charm in terms of gastronomy, history and family fun and adventure.

More and more we are seeing British travellers looking to combine the opportunity to unwind and enjoy the benefits of an all-inclusive package, with the chance to get under the skin of the culture and landscape of the destination that they are visiting. It’s great to see British Airways responding to this demand by offering additional flights to Mauritius – a destination that marries these experiences perfectly.”

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mauritius1 Aerial view of Mauritius.
Airlines ‘ripping off’ passengers travelling with infants: research https://dev.traveldailymedia.com/airlines-ripping-off-passengers-travelling-with-infants-research/ Thu, 16 Mar 2017 12:04:19 +0000 http://www.traveldailymedia.com/?p=248303 The post Airlines ‘ripping off’ passengers travelling with infants: research appeared first on TD (Travel Daily Media) Brand TD.

Most travellers would imagine that they would only have to pay a small fee, if anything at all, to carry an infant (under 2) on their lap during a flight. But research conducted for a new guide dedicated to travel with kids by travel search engine Kayak, has found that in some cases, the cost can be up […]

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The post Airlines ‘ripping off’ passengers travelling with infants: research appeared first on TD (Travel Daily Media) Brand TD.

Most travellers would imagine that they would only have to pay a small fee, if anything at all, to carry an infant (under 2) on their lap during a flight.

But research conducted for a new guide dedicated to travel with kids by travel search engine Kayak, has found that in some cases, the cost can be up to four times that of the adult fare.

According to Kayak, Ryanair is currently advertising flights from just £4.99 on its website (from Stansted to European destinations). However, the fee for travellers to take an infant on their lap is £20 each way, four times the adult fare. This means it would be far cheaper for travellers to book an extra adult seat for their baby instead of carrying them on their lap.

It is a similar story with EasyJet. It currently offers prices from £20.49 (flying from Gatwick to Belfast). Yet once again, booking an infant fare (£22) costs travellers more than an adult seat. The research found that Jet2 also charges a flat fee of £20 to carry a child, regardless of the cost of the adult fare.

However, other airlines take a fairer approach to infant fares, meaning parents can avoid being stung in the pocket if they consider their airline options carefully before travelling. Flybe, for example, charges 12% of the adult fare for an infant on any route. British Airways has a similar fare structure, charging 10%.

So, what do parents get for their money when it comes to baggage? All airlines in the research will carry a stroller or pushchair, with some offering two items in the hold.

British Airways allows parents an extra bag on board and in the hold. Infants flying on Ryanair receive a cabin luggage allowance of 5kg – half the normal cabin luggage allowance for an adult fare. However, Flybe and Jet2 do not offer any additional baggage allowance according to their websites.

Suzanne Perry – travel expert at KAYAK, commented: “The research shows that some airlines are considerably more parent-friendly than others. While a flat fee to carry infants offers better value when the ticket prices are higher, that doesn’t translate so well for cheap flight deals.

“Our advice would be to check the policies of each airline before travelling with children – and if an adult fare is less, check if you can purchase an adult ticket for your baby instead. Not only could it be cheaper, you may get far more space as you will also get an extra seat, and you will get a higher luggage allowance too.”

 

Ticket prices

Lap infant Child (2-11) Youth (12-15)
British Airways 10% of adult fare 75% of adult fare Adult fare
Jet2 £20 each way Adult fare Adult fare
Flybe 12% of adult fare Adult fare Adult fare
EasyJet £22 each way Adult fare Adult fare
Ryanair £20 Adult fare Adult fare

 

What airlines offer for infants

Date you can fly to Luggage allowance
British Airways End of 36th week Extra cabin bag allowed (included in your allowance) if you have an infant. Extra checked bag of same allowance as adults also allowed.  Pushchair/car seat allowed free of charge
Jet2 End of 33rd week for return flight No extra luggage allowance. Pushchair/car seat allowed free of charge if combined weight is under 10kg
Flybe End of 33rd week (after this need clearance from Flybe) No extra luggage allowance. Pushchair allowed free of charge
EasyJet End of 35th week No extra luggage allowance. You are able to travel with two of the following items free of charge:

Travel Cot

Pushchair

Double pushchairs

Buggy

Car seat

Collapsible or non-collapsible pram

Booster seat

Baby back carrier.

Ryanair 36 weeks Extra cabin allowance of up to 5kg allowed free of charge. Pushchair also allowed free of charge in addition to one of the following items: car seat, booster seat, travel cot

 

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BA launches premium sale https://dev.traveldailymedia.com/ba-launches-premium-sale/ Mon, 13 Mar 2017 14:18:00 +0000 http://www.traveldailymedia.com/?p=248144 The post BA launches premium sale appeared first on TD (Travel Daily Media) Brand TD.

British Airways is offering customers the chance to ‘turn left for less’ with the launch of its luxury sale this week.  The special offers which are available until midnight on March 21 will include reduced fares in First, Club World and Club Europe to destinations across the globe. The special fares will give thousands of British Airways customers the chance to book […]

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The post BA launches premium sale appeared first on TD (Travel Daily Media) Brand TD.

British Airways is offering customers the chance to ‘turn left for less’ with the launch of its luxury sale this week. 

BA's Dreamliner
BA’s Dreamliner

The special offers which are available until midnight on March 21 will include reduced fares in First, Club World and Club Europe to destinations across the globe.
The special fares will give thousands of British Airways customers the chance to book flights and holiday packages, with the added benefits that come with flying in First or Club.

British Airways offers Club World (business class) on all long-haul flights and Club Europe (business class) on short-haul flights. First is also available on 56 long-haul routes.
The sale includes the airline’s newest US destinations, with flights to New Orleans starting from £1995, Fort Lauderdale (Miami) from £1795 and Oakland (San Francisco) from £1995 return, while business class tickets to new summer hotspots Montpellier and Nantes start from £124 and £99 respectively.

Some of the best deals in the sale include:

Toronto – British Airways offers three nights at the 4* Chelsea Hotel Toronto, from £1299 per person, travelling December 18 to December 27. Includes Club World return flights from Heathrow and accommodation.

Tampa – British airways offers seven nights at the 4* Holiday Inn & Suites Harbourside, from £1599 per person, travelling May 1 to June 30. Includes Club World return flights from Gatwick and accommodation.

Punta Cana – British airways offers seven nights at the 4* Occidental Grand Punta Cana Resort, from £1499 per person, travelling May 1 to June 22. Includes Club World return flights from Gatwick and accommodation with All Inclusive.

Barbados – British airways offers seven nights at the 4* Sugar Cane Club Hotel & Spa, from £1899 per person, travelling September 1 to September 30. Includes Club World return flights from Gatwick and accommodation.

Mauritius – British airways offers seven nights at the 4* Preskill Beach Resort, from £2359 per person, travelling June 1 to June 30. Includes Club World return flights from Gatwick and accommodation with Half Board.

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British-Airways-787-9-First-(overview) BA's Dreamliner
Travel 2 launches DSLR camera giveaway https://dev.traveldailymedia.com/travel-2-launches-dslr-camera-giveaway/ Thu, 02 Mar 2017 14:20:53 +0000 http://www.traveldailymedia.com/?p=247787 The post Travel 2 launches DSLR camera giveaway appeared first on TD (Travel Daily Media) Brand TD.

Travel 2 is giving agents the chance to win one of two DSLR cameras worth £500 each with its latest campaign – ‘Unlock the Secrets of the Caribbean’. The tour operator has teamed up with British Airways, Elite Island Resorts, Moon Palace Jamaica Grande, Sandals Emerald Bay and Sandals LaSource Grenada to promote the islands […]

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The post Travel 2 launches DSLR camera giveaway appeared first on TD (Travel Daily Media) Brand TD.

Travel 2 is giving agents the chance to win one of two DSLR cameras worth £500 each with its latest campaign – ‘Unlock the Secrets of the Caribbean’.

The tour operator has teamed up with British Airways, Elite Island Resorts, Moon Palace Jamaica Grande, Sandals Emerald Bay and Sandals LaSource Grenada to promote the islands and beaches in the Caribbean.

To be entered into the prize draw, agents must make a qualifying booking to the Caribbean including flights with British Airways and a minimum of three nights’ ground arrangements before 3 March.

Visit www.travel2.com to see the full terms and conditions and further details of the incentive scheme.

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BA to add British wine to First Class menu https://dev.traveldailymedia.com/ba-to-add-british-wine-to-first-class-menu/ Tue, 28 Feb 2017 11:34:56 +0000 http://www.traveldailymedia.com/?p=247655 The post BA to add British wine to First Class menu appeared first on TD (Travel Daily Media) Brand TD.

British Airways is set to add an English sparkling wine to their first class menu this month. The airline will be listing Bolney Wine Estate’s Vintage Blanc de Blancs from the West Sussex based winery as their guest Sparkling Wine in First for six months. Colin Talbot, British Airways’ head of catering, said: “We are […]

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The post BA to add British wine to First Class menu appeared first on TD (Travel Daily Media) Brand TD.

British Airways is set to add an English sparkling wine to their first class menu this month.

The airline will be listing Bolney Wine Estate’s Vintage Blanc de Blancs from the West Sussex based winery as their guest Sparkling Wine in First for six months.

Colin Talbot, British Airways’ head of catering, said: “We are delighted to be adding Bolney Wine Estate’s Vintage Blanc de Blancs as our guest Sparkling Wine. This is the first time we have offered an English Sparkling white wine on board and we think our customers are going to love it. All of our wines are blind tasted by experts to ensure we serve the very best and this English Sparkling Wine came out on top.”

The English Sparkling Wine will join Laurent Perrier Grande Siecle and Jacquart Mosaique Rose NV on the Champagne and Sparkling Wine menu.

Last year British Airways’ First customers consumed more than 160,000 bottles of champagne, 133,000 bottles of red wine and 150,000 of white wine on board flights.

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BA plans new summer routes from Dublin and Edinburgh https://dev.traveldailymedia.com/ba-plans-new-summer-routes-from-dublin-and-edinburgh/ Sun, 19 Feb 2017 14:33:20 +0000 http://www.traveldailymedia.com/?p=247278 The post BA plans new summer routes from Dublin and Edinburgh appeared first on TD (Travel Daily Media) Brand TD.

British Airways is to launch new weekly summer sun flights to the Balearic Islands from Dublin and Edinburgh in time for the summer holiday period.  From May, the airline will begin summer-only direct flights from Dublin to Ibiza and in June from Edinburgh to Palma, Majorca. Flights from Dublin will operate out on Fridays and […]

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The post BA plans new summer routes from Dublin and Edinburgh appeared first on TD (Travel Daily Media) Brand TD.

British Airways is to launch new weekly summer sun flights to the Balearic Islands from Dublin and Edinburgh in time for the summer holiday period. 

Palma de Mallorca.
Palma de Mallorca.

From May, the airline will begin summer-only direct flights from Dublin to Ibiza and in June from Edinburgh to Palma, Majorca.

Flights from Dublin will operate out on Fridays and back on Sundays and from Edinburgh on Fridays throughout the summer.

Basic each way fares from Dublin to Ibiza from 49 Euros and from Edinburgh to Palma from £59 available to book now.

All flights will operate on modern Embraer 190 jet aircraft, with spacious cabins and two abreast seating so every customer can have an aisle or window seat.

Club Europe customers receive complimentary food and drinks on board, a generous free baggage allowance and free seat selection and on-line check-in.

Luke Hayhoe, British Airways’ general manager customer and commercial, said: “These new flights will give our customers in Ireland and Scotland the opportunity to jet off to the sunshine direct from their doorstep. Flights from Dublin are ideal for travellers looking for flexibility with options from a two-night stay to a longer holiday in Ibiza and from Edinburgh the flights are well timed for travellers looking for one or two week holidays in Majorca.”

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palma-de-mallorca Palma de Mallorca
BA plans new Milan routes from two UK airports https://dev.traveldailymedia.com/ba-plans-new-milan-routes-from-two-uk-airports/ Thu, 16 Feb 2017 15:08:30 +0000 http://www.traveldailymedia.com/?p=247224 The post BA plans new Milan routes from two UK airports appeared first on TD (Travel Daily Media) Brand TD.

British Airways will launch new year-round services to Milan, Italy from two London airports in April.  The new routes to Milan’s Linate Airport will start from London City Airport on April 24 and from Stansted Airport on April 29. There will be two flights a day on week days and one a day at weekends […]

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The post BA plans new Milan routes from two UK airports appeared first on TD (Travel Daily Media) Brand TD.

British Airways will launch new year-round services to Milan, Italy from two London airports in April. 

London City Airport
London City Airport

The new routes to Milan’s Linate Airport will start from London City Airport on April 24 and from Stansted Airport on April 29.

There will be two flights a day on week days and one a day at weekends from London City and two a week from Stansted.

Luke Hayhoe, British Airways’ general manager customer and commercial, said: “Milan is a very exciting route for us as it will appeal to both business and leisure customers. The new services gives the choice of two alternative London airports with well-timed flights to Linate, which is Milan’s most convenient airport.”

Earlier this month British Airways announced new summer-only routes from London City to Skiathos, Greece and to Manchester, which together with Milan means flights to 30 destinations will operate in British Airways’ colours from the Docklands airport this summer.

At Stansted British Airways is launching three new destinations, including a second Italian city Florence, and increasing frequency on some existing routes. The new service to Milan will be the airline’s ninth route this summer.

All flights will operate on Embraer 190 jet aircraft, with spacious cabins and two abreast seating.

Italian airline Meridiana, which currently codeshares on the British Airways services between Linate and Heathrow, will in future also codeshare on the new services from London City and Stansted.

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london_city_airport London City Airport
BA plans return to Birmingham and Bristol airports https://dev.traveldailymedia.com/ba-plans-return-to-birmingham-and-bristol-airports/ Mon, 13 Feb 2017 13:57:35 +0000 http://www.traveldailymedia.com/?p=247059 The post BA plans return to Birmingham and Bristol airports appeared first on TD (Travel Daily Media) Brand TD.

British Airways is to start flying from Birmingham and Bristol airports again with the launch of four new summer-only routes to popular European sunspots. From May the airline will begin direct flights from both Birmingham and Bristol to the popular Spanish destinations of Malaga, Ibiza and Palma and to the Italian city of Florence. They […]

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The post BA plans return to Birmingham and Bristol airports appeared first on TD (Travel Daily Media) Brand TD.

British Airways is to start flying from Birmingham and Bristol airports again with the launch of four new summer-only routes to popular European sunspots.

From May the airline will begin direct flights from both Birmingham and Bristol to the popular Spanish destinations of Malaga, Ibiza and Palma and to the Italian city of Florence.

They will operate on modern Embraer 190 jet aircraft, with spacious cabins and two abreast seating so every customer can have an aisle or window seat.

The new return flights from both airports will operate once a week at weekends.

British Airways last flew from Birmingham and Bristol in 2007 when the regional airline business was sold to Flybe.

Since then Vueling and Iberia Express, subsidiaries of British Airways’ parent company, International Airlines Group (IAG), have started up services to Barcelona, Malaga, Alicante, Tenerife, Paris Orly and Madrid from Birmingham, while Aer Lingus has continued to operate to Dublin from Birmingham since 1984.

Aer Lingus Regional operate from Bristol to Dublin.

The news comes just a week after British Airways announced it is to resume European flights from Manchester Airport and increase destinations and frequencies from both London City and Stansted airports this summer.

Luke Hayhoe, British Airways’ general manager commercial and customer, said: “We are very excited to be returning to Birmingham and Bristol with four very popular routes. Customers can once again enjoy competitively priced flights to the sun direct from their doorstep with British Airways to those destinations they tell us they want to fly to. We look forward to a busy summer at both airports.”

David Winstanley, COO for Birmingham Airport, said, “Having British Airways return to Birmingham is not only great news for the airport but also the Midlands region and we are confident this is the beginning of a long-term growth plan with the airline. Launching these four routes, of which Florence is currently unserved, means British Airways and Avios card holders as well as leisure travellers looking for a two-class cabin product can travel from their more convenient airport than those further afield. We look forward to welcoming one of the world’s most recognisable and trusted brands back to Birmingham in May.”

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APH survey compares relative value of low-priced economy airfares https://dev.traveldailymedia.com/aph-survey-compares-relative-value-of-low-priced-economy-airfares/ Mon, 06 Feb 2017 16:04:15 +0000 http://www.traveldailymedia.com/?p=246782 The post APH survey compares relative value of low-priced economy airfares appeared first on TD (Travel Daily Media) Brand TD.

Long-haul airlines are starting to compete against the low-cost carriers by introducing ‘Basic Economy’ fares, however, even though these tickets may offer a lower price, some also impose restrictions such as limiting hand luggage and seat selection.  Airport Parking and Hotels (APH) has put together a guide comparing budget fares across 21 major airlines which […]

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The post APH survey compares relative value of low-priced economy airfares appeared first on TD (Travel Daily Media) Brand TD.

Long-haul airlines are starting to compete against the low-cost carriers by introducing ‘Basic Economy’ fares, however, even though these tickets may offer a lower price, some also impose restrictions such as limiting hand luggage and seat selection. 

American Airlines
American Airlines

Airport Parking and Hotels (APH) has put together a guide comparing budget fares across 21 major airlines which is available in the Know Before You Go section of the website at www.aph.com/budgetfares.

The research compares the lowest priced ticket fare available with major airlines including American Airlines, British Airways and easyJet, highlighting costs and services such as baggage allowance, check-in fees at the airport, costs for allocated seating and in-flight experiences.

With regards to baggage allowance, 19 of the airlines allow cabin luggage on-board and 10 of the airlines researched, including British Airways, Norwegian Air Shuttle and Ryanair, also allow passengers to store one small personal item under the seat in front. For those planning to travel with substantial luggage, nine of the airlines researched, including Emirates, Qantas and transatlantic flights with Aer Lingus, allow passengers to check-in luggage in the hold as part of the budget fare. Travellers should note that two airlines, Wizz Air and American Airlines, were found to not currently allow passengers to store cabin luggage in the overhead lockers as part of their Basic and Basic Economy fares.

When the baggage allowance does not suffice, all the airlines do allow passengers to purchase additional luggage space for a fee, varying from £8 with Wizz Air to £171 with Qantas, depending on the flight route and bag weight. However, travellers should note that it may be best to purchase additional luggage allowance online prior to departure, since many airlines charge more for add-ons purchased offline. For example, Monarch charges an additional £5 surcharge for any extra baggage purchased via the call centre and SWISS Air requests an additional surcharge of £12 (€14) when extra luggage is purchased during check-in at the airport.

For travellers looking to pay a little extra to sit by a window or on the exit row, the majority of airlines provide passengers the option to select their own seat for a fee, however, four airlines allow passengers to choose their preferred seat for free, including KLM and Qatar Airways. Passengers travelling in Basic Economy with Delta Air Lines should note that seat selection is not available at any time and that seats will be allocated by staff after check-in.

To avoid unexpected charges once at the airport, passengers travelling with three of the airlines researched – Jet2, Ryanair and Wizz Air – should ensure they check-in online prior to arriving at the airport, since all three charge passengers to check-in at the terminal. Fees for doing so vary from £8 with Wizz Air to £45 with Ryanair.

For those that are eager to board the plane first, seven of the airlines researched provide priority boarding services at a price, varying from £4 with Wizz Air to £19.99 with easyJet. Passengers who purchase an allocated Priority Seat with Ryanair are automatically granted priority when boarding at the gate and similarly, those who purchase Priority Boarding with Wizz Air are also permitted to take an additional small personal item on board.

All 21 airlines researched offer food and drink in-flight with 11, including KLM, Virgin Atlantic and transatlantic flights with Aer Lingus, offering selected food and drink free of charge. Travellers should note that complimentary meals with British Airways are provided on long-haul flights only and likewise, drinks are only offered complimentary if travelling with Icelandair. For those in need of a caffeine boost, Basic Economy passengers travelling with Delta are provided with complimentary Starbucks drinks in-flight.

In terms of additional fees, many of the airlines researched charge all travellers a further booking cost, regardless of the fare purchased. For example, Finnair requests £4.50 per person for online bookings and Icelandair charges £15 per person for bookings made via the call centre or at the ticket desk. Similarly, passengers who travel with Virgin Atlantic and prefer to use a physical paper ticket are required to pay an additional £25, while passengers travelling with Jet2 and Ryanair should keep their boarding pass close at all times, since the airlines charge £17.50 and £15, respectively, for reprints.

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American Airlines American Airlines
Avios teams with BA for Madrid VR campaign https://dev.traveldailymedia.com/avios-teams-with-ba-for-madrid-vr-campaign/ Mon, 06 Feb 2017 11:53:24 +0000 http://www.traveldailymedia.com/?p=246769 The post Avios teams with BA for Madrid VR campaign appeared first on TD (Travel Daily Media) Brand TD.

Avios and British Airways are launching a new virtual reality campaign to encourage people to collect Avios when booking flights to Madrid with British Airways. The campaign features a 360-degree VR video allowing users to visit the city from the comfort of their own sofa.  Created by Soul, the video centres on 360 degree footage exploring […]

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Avios and British Airways are launching a new virtual reality campaign to encourage people to collect Avios when booking flights to Madrid with British Airways. The campaign features a 360-degree VR video allowing users to visit the city from the comfort of their own sofa. 

Created by Soul, the video centres on 360 degree footage exploring lots of different locations in Madrid, including the Temple of Debod, San Miguel Market and Retiro Park.

Viewers can immerse themselves by exploring a full 360 degree view of parts of the city and learn interesting facts, such as the location of Botin, the oldest restaurant in the world.

The campaign focused on an ad in the March edition of The Sunday Times Travel Magazine published last weekend, which will drive people online to watch the video. The magazine will also come with Avios and British Airways branded Google Viewers in Tesco stores to provide a convenient and engaging VR experience.

Additionally, Avios and British Airways have partnered with performance agency iProspect to push the video out via YouTube, TrueView ads and 15-second 360 teaser videos on Facebook.

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BA ramps up capacity at London City Airport https://dev.traveldailymedia.com/ba-ramps-up-capacity-at-london-city-airport/ Thu, 02 Feb 2017 16:26:17 +0000 http://www.traveldailymedia.com/?p=246669 The post BA ramps up capacity at London City Airport appeared first on TD (Travel Daily Media) Brand TD.

British Airways is offering almost two million seats from London City Airport this summer and launching a new three-times-a-week service to Skiathos.  It is the third Greek Island route, alongside Mykonos and Santorini, from London City but this is the first time British Airways has operated to Skiathos, a destination favoured by tourists for its many […]

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British Airways is offering almost two million seats from London City Airport this summer and launching a new three-times-a-week service to Skiathos. 

London City Airport
London City Airport

It is the third Greek Island route, alongside Mykonos and Santorini, from London City but this is the first time British Airways has operated to Skiathos, a destination favoured by tourists for its many pine forests and over 60 beaches.

In addition flights to Mykonos will increase from four to five flights a week.

The new Skiathos route will start on June 26 and operate during the peak summer weeks until September.

Basic each way fares are priced from £79.

Earlier this week British Airways also announced the launch of a new weekly service between London City and Manchester from May. These flights will go on sale on February 21.

The new routes means 29 destinations will operate in British Airways’ colours from London City Airport this summer.

Flights from London City to Angers in France will stop due to air traffic control restrictions and flights to Hamburg are also being withdrawn for commercial reasons.

Luke Hayhoe, British Airways’ general manager customer and commercial, London City, said: “This is the busiest year yet for British Airways with 1.9 million seats on sale from London City Airport.  We are delighted to include Skiathos in our summer sunshine routes as well as increasing the number of flights to Mykonos. With a good mix of leisure and business destinations we are providing an excellent choice of network and schedule direct from the Docklands for our customers.”

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BA ramps up China in-flight services https://dev.traveldailymedia.com/ba-ramps-up-china-services/ Mon, 23 Jan 2017 11:29:58 +0000 http://www.traveldailymedia.com/?p=246298 The post BA ramps up China in-flight services appeared first on TD (Travel Daily Media) Brand TD.

British Airways has made a number of changes to the service customers will receive on flights to and from China and Hong Kong.  New dark blue slippers will be introduced in Club World and World Traveller Plus ahead of Chinese New Year. The airline has also added Twining’s green tea as a beverage option in […]

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British Airways has made a number of changes to the service customers will receive on flights to and from China and Hong Kong. 

BA's Dreamliner
BA’s Dreamliner

New dark blue slippers will be introduced in Club World and World Traveller Plus ahead of Chinese New Year.

The airline has also added Twining’s green tea as a beverage option in all cabins, giving a nod to the infamous tea culture that both China and Britain share.

Customers will also now receive bilingual menu cards and the option of chopsticks or cutlery when dining.

Richard Tams, executive vice president China, said: “We understand how important it is for our customers to feel comfortable when flying with us. Following customer feedback we have added a number of extra touches to our flights to and from China. These include slippers, green tea and chopsticks, which we hope will add value and create a more culturally authentic experience for Chinese customers when they choose to fly with us”

British Airways’ menus are tailored to suit each route. Customers traveling to China and Hong Kong can expect to enjoy dishes such as stir fried Kung Pao Chicken or Pork Wonton soup with pak choi and noodles in January.

The airline currently has a sale running, with return flights to Beijing starting from £387, flights to Shanghai starting from £496 and flights to Hong Kong starting from £445.

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Most complained-about airlines, airports revealed https://dev.traveldailymedia.com/most-complained-about-airlines-airports-revealed/ Fri, 13 Jan 2017 13:48:37 +0000 http://www.traveldailymedia.com/?p=245977 The post Most complained-about airlines, airports revealed appeared first on TD (Travel Daily Media) Brand TD.

Flight compensation company, EUclaim, has today released internal data revealing which airlines and airports they received the most complaints about in 2016.  The data reveals that the number of compensation enquiries made through EUclaim about Ryanair in 2016, was 9,887 – a 60 per cent increase on the 2015 figure of 6,211. By comparison, EasyJet […]

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Flight compensation company, EUclaim, has today released internal data revealing which airlines and airports they received the most complaints about in 2016. 

easyjet
easyJet generated the most EUclaim compensation claims in 2016

The data reveals that the number of compensation enquiries made through EUclaim about Ryanair in 2016, was 9,887 – a 60 per cent increase on the 2015 figure of 6,211.

By comparison, EasyJet generated 15,499 compensation enquiries. EasyJet’s performance has continued to plummet since 2014, taking them from last year’s second place in the rankings, to first. In 2016, easyJet knocked Thomas Cook off the top spot, with the latter now ranking fourth.

The UK’s largest airline, British Airways has held a steady position in the rankings over the last three years. EUclaim has seen a continued increase in the number of claims made against the airline, meaning that 2016 has been BA’s worst year for delays and cancellations according to the EUclaim data.

Tjitze Noorderhaven, UK Manager for EUclaim said: “We appreciate that weather conditions have been a major contributor to the high numbers of delays and cancellations experienced last year. Poor flying conditions throughout December as well as earlier on in March and June are likely to be a driving force behind the incredibly high volume of compensation advice we’ve responded to. However, whilst weather affects all airlines, some have been more efficient at reducing delays and cancellations. Thomas Cook for example has made great strides in improving its services.”

In 2015, 9,104 compensation enquiries were made against Thomas Cook, which put them at the top of the 2015 list. In 2016, this number dropped by almost 2,000 making it the most improved airline. Also putting other low cost airlines to shame is Monarch, which has improved its services so much so that it has fallen out of the 2016 list completely.

Bumping Monarch from the chart is Thomson. After a temporary leave of absence in 2015 it returned in 2016.

“It’s encouraging to see major airlines such as Thomas Cook and Monarch improving their game,” said Noorderhaven.

“If they can do it, it begs the questions why are airlines such as easyJet and Ryanair still leaving consumers high and dry. We appreciate that there are circumstances outside of the control of the airline and that in many cases it is the airports that force them to delay or cancel flights.”

Norwich has proved for the second year running that they are the airport where customers are most likely to experience delays or flight cancellations. In 2016, EUclaim saw the number of delays and cancellations increase dramatically at some major international airports such as London Heathrow (30%) and Belfast Int (72%).

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BA’s move to scrap inflight meals ‘a health blessing’ https://dev.traveldailymedia.com/bas-move-to-scrap-inflight-meals-a-health-blessing/ Fri, 13 Jan 2017 13:33:51 +0000 http://www.traveldailymedia.com/?p=245973 The post BA’s move to scrap inflight meals ‘a health blessing’ appeared first on TD (Travel Daily Media) Brand TD.

Andrew Shelton, managing director of Cheapflights, has weighed into the debate surrounding British Airways’ move to scrap inflight meals on short-haul flights. “Whilst we can understand consumer frustration as BA joins no frills carriers such as Ryanair and easyJet in charging for inflight meals on its short-haul routes, in reality the move could be a […]

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Andrew Shelton, managing director of Cheapflights, has weighed into the debate surrounding British Airways’ move to scrap inflight meals on short-haul flights.

“Whilst we can understand consumer frustration as BA joins no frills carriers such as Ryanair and easyJet in charging for inflight meals on its short-haul routes, in reality the move could be a blessing in disguise for passengers,” he said.

“Our recommendation has always been to ‘buy before you fly’ due to the high salt and sugar used to flavour inflight food. Health-conscious holidaymakers could use the news as a further incentive to keep up their good eating habits mid-air as well as on the ground. We’ve worked with a nutritionist to analyse the food offerings available at the top airport outlets, including M&S, Café Nero, Eat, LEON and Pret and provide our top recommendations for BYO in-flight dining”.

 

  CAFÉ NERO EAT LEON M&S PRET
HEALTHIEST OPTION Goats Cheese & Grilled Red Pepper Panini Hot Smoked Salmon and Potato Original Superfood Salad Beetroot, Goats Cheese and Lentil Salad Roast Salmon & Avocado Superbowl
LEAST HEALTHY Brie and Bacon Panini Thai Rare Beef Noodle Chicken Burger Chicken, Honey & Mustard Pasta Salad Teriyaki Salmon Sushi Salad

 

Research commissioned by Cheapflights.co.uk highlights an alarming lack of knowledge among British fliers about the food they consume when airborne, indicating that nearly 50% are oblivious to the nutritional content of what they eat and less than a fifth seek an alternative.

Cheapflights conducted research among ten of the UK’s biggest airlines, working with independent nutritionist, Karen Alexander of Nutritious Roots posing as a customer seeking information about the nutritional content of inflight food. All ten airlines declined to respond to the request. Further enquiries to the third party suppliers those airlines use for the provision of their inflight food and beverage offerings met with a similar response.

Commenting, Alexander said: “It’s common knowledge that to compensate for the fact that food tastes blander at 35,000 feet, airlines add more flavouring, such as sugar, to enhance the taste for their passengers. However, their refusal to share what those quantities are should be a cause of concern. It’s also worrying to see that passengers themselves happily accept being kept in the dark – when demanding nutritional information on our foodstuffs in other areas of our life, such as the goods we buy at the supermarket, is now commonplace.

“The main message from this research is be informed and if in doubt, buy before you fly. Picking up pre-packed food in the terminal before boarding at least ensures you can self-regulate your intake of some of the riskier ingredients.”

Speaking of the confusion created by a lack of labeling, Alexander explained: “Whilst the diabetic or gluten-free option may seem the healthiest choice offered by airlines, planning ahead and taking your own healthy snacks on board – and opting for foods with higher protein to keep blood sugar levels balanced – is the best way to ensure you arrive with energy levels intact.

“Easyjet now has some better menu options, such as The Food Doctor Couscous and Lentil Wholesome Hotpot. But if you’re flying with Ryanair you should definitely eat before you board or take your own food as their offering is extremely unhealthy.”

For those unable to source their own food before boarding, the Cheapflights guide advises passengers to seek out menu options that are as unprocessed as possible. In particular, travellers are advised to choose fruit over crisps, opt for whole cuts of meat rather than sausages and to avoid sauces, which can contain higher amounts of salt and sugar to boost the flavour.

Shelton said: “When it comes to drinks, travellers should ideally completely avoid sugary or zero calorie fizzy drinks, which can also lead to bloating.  With caffeine and alcohol contributing to dehydration, drinking water throughout the flight and choosing foods with a high water content – such as cucumber or organic fruit – can really help to maintain skin moisture levels. The bottom line is: the sugar high created by inflight food just isn’t worth the potential health crash that follows.”

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Qantas retains World’s Safest Airline title for fourth year running https://dev.traveldailymedia.com/qantas-retains-worlds-safest-airline-title-for-fourth-year-running/ Sun, 08 Jan 2017 14:51:03 +0000 http://www.traveldailymedia.com/?p=245690 The post Qantas retains World’s Safest Airline title for fourth year running appeared first on TD (Travel Daily Media) Brand TD.

AirlineRatings.com, the world’s only safety and product rating website, has announced its top 20 safest airlines for 2017 from the 425 it monitors, with Australian airline Qantas topping the list for the fourth year running.  Qantas has a fatality free record in the jet era. Making up the top 20 in alphabetical order are; Air New […]

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AirlineRatings.com, the world’s only safety and product rating website, has announced its top 20 safest airlines for 2017 from the 425 it monitors, with Australian airline Qantas topping the list for the fourth year running. Qantas take-off

Qantas has a fatality free record in the jet era.

Making up the top 20 in alphabetical order are; Air New Zealand, Alaska Airlines, All Nippon Airways, British Airways, Cathay Pacific Airways, Delta Air Lines, Etihad Airways, EVA Air, Finnair, Hawaiian Airlines, Japan Airlines, KLM, Lufthansa, Scandinavian Airline System, Singapore Airlines, Swiss, United Airlines, Virgin Atlantic and Virgin Australia.

AirlineRatings.com does not numerically rank its top 20 safest airlines but selects one overall standout airline.

Responding to public interest, the AirlineRatings.com editors also identified their top ten safest low-cost airlines.

These are (in alphabetical order): Aer Lingus, Flybe, HK Express, Jetblue, Jetstar Australia, Jetstar Asia, Thomas Cook, Virgin America, Vueling and Westjet.

In making its selections, AirlineRatings.com takes into account a range of factors that include; audits from aviation’s governing bodies and lead associations; government audits; airline’s crash and serious incident record; profitability and fleet age.

AirlineRating.com’s editorial team also examined each airline’s fleet history and its track record of initiating new safety technology to arrive at its top 20 safest airlines.

According to AirlineRatings.com editor Geoffrey Thomas, “our top 20 safest airlines are always at the forefront of safety innovation, operational excellence and the launching of more advanced aircraft like the A350, 787 and 777X.”

“While these airlines are always leaders in safety there was no question that Qantas still remains the leader in safety enhancements and operational excellence,” Thomas said.

“Over its 96-year history Qantas has amassed an amazing record of firsts in safety and operations and is accepted as the world’s most experienced airline.

“Qantas has been the lead airline in virtually every major operational safety advancement over the past 60 years.”

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Qantas take-off
BA launches Stansted-Chambery flights https://dev.traveldailymedia.com/ba-launches-stansted-chambery-flights/ Sat, 17 Dec 2016 14:07:09 +0000 http://www.traveldailymedia.com/?p=245137 The post BA launches Stansted-Chambery flights appeared first on TD (Travel Daily Media) Brand TD.

Winter sports fans now have a direct gateway to some of Europe’s top snow resorts from Stansted with the launch of new British Airways flights to the French Alpine city of Chambery.  The well-timed weekend flights will give customers easy access to some of the top snow and ski resorts like Val d’Isere, La Plagne, […]

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Winter sports fans now have a direct gateway to some of Europe’s top snow resorts from Stansted with the launch of new British Airways flights to the French Alpine city of Chambery. 

 Chambery
Chambery

The well-timed weekend flights will give customers easy access to some of the top snow and ski resorts like Val d’Isere, La Plagne, Meribel and Courchevel.

British Airways started flying from Stansted for the first time in May this year, adding a fourth London airport to its network.

The new twice-weekly service to Chambery will complement the British Airways service from London City Airport which operates three times a week increasing to a daily service over the Christmas and NewYear period.

Luke Hayhoe, British Airways’ general manager commercial and customer said: “British Airways has enjoyed a very successful first summer at Stansted and we are delighted to launch Chambery, our first winter-only service offering skiers and winter sports enthusiasts a gateway to one of the best Alpine snow regions direct from their doorstep.”

Mats Sigurdson, Stansted’s Aviation Director, said: “It’s fantastic news for passengers that British Airways is launching an exciting new route to Chambery to serve the Alpine ski resorts of France. The announcement is a real vote of confidence in Stansted and recognition of the strong demand that exists across the region and will provide passengers with even more opportunities to fly from their local airport this winter.”

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Chambery Chambery
BA responds to cabin crew strike threat https://dev.traveldailymedia.com/ba-responds-to-cabin-crew-strike-threat/ Thu, 15 Dec 2016 14:49:21 +0000 http://www.traveldailymedia.com/?p=245077 The post BA responds to cabin crew strike threat appeared first on TD (Travel Daily Media) Brand TD.

British Airways has expressed its “extreme disappointment” over the decision by cabin crew to threaten strike action over the Christmas to New Year period.  In a statement, the airline said it was “extremely disappointed that the trade union Unite is creating uncertainty for our customers”. Mixed Fleet Unite represents about 15 per cent of the […]

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British Airways has expressed its “extreme disappointment” over the decision by cabin crew to threaten strike action over the Christmas to New Year period. Opera singer Katherien Jenkins performed on the steps of the Dreamliner at Chengdu Airport

In a statement, the airline said it was “extremely disappointed that the trade union Unite is creating uncertainty for our customers”.

Mixed Fleet Unite represents about 15 per cent of the airline’s cabin crew.

“We remain focused on resolving this issue as quickly as possible without any disruption to customers,” it continued.

“We would like to reassure our customers that we have a range of contingency plans in place and will operate the vast majority of our flights as planned if Unite acts upon the result of this ballot.

“Currently all flights are operating as normal and therefore all of our normal terms and conditions apply.”

Mixed Fleet cabin crew are based at London Heathrow. “Therefore services to/from London Gatwick, London City and London Stansted airports are not affected,” the statement read.

Under UK law Unite must give at least seven days’ notice of any period of industrial action.

“If Unite chooses to announce a period of industrial action, then we will publish full details of our revised flight schedule to give any affected customers the opportunity to adjust their travel plans,” the airline said.

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British Airways’ 787 launch in Chengdu Katherine Jenkins performance 1 (2)
BA forges closer ties with Alaska Airlines https://dev.traveldailymedia.com/ba-forges-closer-ties-with-alaska-airlines/ Sun, 20 Nov 2016 11:13:36 +0000 http://www.traveldailymedia.com/?p=243928 The post BA forges closer ties with Alaska Airlines appeared first on TD (Travel Daily Media) Brand TD.

British Airways has signed a new codeshare agreement with Alaska Airlines, which will enable BA customers to book seats on Alaska flights to seven destinations across the West Coast of America and three in Hawaii direct for travel from November 23. Holidaymakers wanting to hit the surf can fly onwards to Honolulu, Kona and Kahului […]

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British Airways has signed a new codeshare agreement with Alaska Airlines, which will enable BA customers to book seats on Alaska flights to seven destinations across the West Coast of America and three in Hawaii direct for travel from November 23.

Holidaymakers wanting to hit the surf can fly onwards to Honolulu, Kona and Kahului from Los Angeles. Those wanting to explore Oregon’s largest city, Portland, can head there from Alaska’s hub in Seattle and San Francisco, as well as British Airways’ newest Californian gateway, San Jose.

British Airways customers can also purchase tickets from Seattle on to Salt Lake City, Boise, Fairbanks and Spokane and from San Jose to Santa Ana.

Alex Cruz, British Airways’ executive chairman, said “British Airways and Alaska have been frequent flyer programme partners for more than 15 years but we are delighted to forge close ties and extend this partnership further. The codeshare will make onward connections to Alaska’s vast network of destinations seamless, from the booking process through to flying and will open up the picturesque beaches of Hawaii, Salt Lake City’s ski slopes and the tech hub of Santa Ana.

“Not only will this mean leisure customers have more holiday hotspot to choose from, but this is also fantastic news for business travellers opening up US cities that have previously been more difficult to access from the UK.”

British Airways operates two flights a day to Seattle, San Francisco and Los Angeles, daily flights to San Jose, San Diego and Vancouver and we sell flights to 29 destinations in North America.

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BA to launch seven new European routes https://dev.traveldailymedia.com/ba-to-launch-seven-new-european-routes/ Tue, 01 Nov 2016 13:47:29 +0000 http://www.traveldailymedia.com/?p=243189 The post BA to launch seven new European routes appeared first on TD (Travel Daily Media) Brand TD.

British Airways has commenced offering tickets to new destinations Brindisi, Montpellier, Murcia, Nantes, Pula, Tallinn and Zakynthos, with the first flights scheduled for March 28, 2017. Fares to Murcia, famous for its world renowned golf courses, will start from £65 return, while holidaymakers looking to soak up the sun in Brindisi – known for its prime position on the Adriatic Sea […]

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British Airways has commenced offering tickets to new destinations Brindisi, Montpellier, Murcia, Nantes, Pula, Tallinn and Zakynthos, with the first flights scheduled for March 28, 2017.

Fares to Murcia, famous for its world renowned golf courses, will start from £65 return, while holidaymakers looking to soak up the sun in Brindisi – known for its prime position on the Adriatic Sea – will be able to so for £85 return.

Flights to the French city of Nantes; gateway to Brittany and the Loire Valley and the home of world famous Muscadet wines will launch on May 3 next year, with return fares starting from £71.

A two-per-week service to Montpellier will also start operating from May 2017 and customers can enjoy a perfect blend of the beaches of the Mediterranean Sea with the mountains of the Pyrénées, from just £78 return.

Water sport fans can head to the crystal-clear Adriatic as British Airways launches a two-per-week direct service to the Croatian coastal town of Pula. Fares start from £76 per person.

The Estonian capital of Tallinn, which is one of the best preserved medieval cities in the whole of Europe and listed as a UNESCO World Heritage site, will also be added to the airline’s extensive short-haul network from March 28. Those looking for a city break can get there from £65 per person.

Neil Cottrell, British Airways’ head of planning, said: “We are thrilled to be launching seven new European routes this summer and we are confident these cities will be a big hit with holidaymakers, especially with return fares from just £65 per person.

“More flights to more cities across Europe is fantastic news for families wanting to get away for summer sun or sightseeing and with so many new routes from London, extra services to Palermo, Mykonos and Reykjavik and convenient flight times our customers have more choice than ever before.”

All destinations will be served by a mixture of A319 and A320 aircraft from Heathrow Terminal 3 and 5.

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BA plans new Ft Lauderdale service https://dev.traveldailymedia.com/ba-plans-new-ft-lauderdale-service/ Fri, 28 Oct 2016 08:42:02 +0000 http://www.traveldailymedia.com/?p=243034 The post BA plans new Ft Lauderdale service appeared first on TD (Travel Daily Media) Brand TD.

British Airways is launching a new service to Fort Lauderdale on July 6. It will be the airline’s third route from Gatwick to Florida, and its fourth service to the ‘sunshine state’. One of the largest cities in Florida, which is situated just 28 miles north of Miami, Fort Lauderdale enjoys average year-round temperatures of 25 […]

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British Airways is launching a new service to Fort Lauderdale on July 6. It will be the airline’s third route from Gatwick to Florida, and its fourth service to the ‘sunshine state’.

One of the largest cities in Florida, which is situated just 28 miles north of Miami, Fort Lauderdale enjoys average year-round temperatures of 25 degrees and basks in 3,000 hours of sunshine every year.

The route will be served by a 777-200 aircraft operating three-days a week year round (four-a-week during peak summer) with each way fares from £189 available to book now on ba.com.

Colm Lacy, British Airways’ head of commercial for Gatwick, said: “British Airways will now serve four Florida gateways, offering more seats from London to the sunshine state than any other carrier. It’s a city that boasts beautiful beaches, Venice-like waterways, an international yachting scene and world-class restaurants, and is also within easy reach of Miami, so customers can visit both destinations as part of a trip to the sunshine state.

“More than 2.8 million international visitors head to Fort Lauderdale every year and we are confident this route will be a big hit with British tourists, especially with each way fares from £189 per person which includes a generous complimentary baggage allowance and free food, drink and entertainment.”

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BA launches Apple Pay service https://dev.traveldailymedia.com/ba-launches-apple-pay-service/ Wed, 26 Oct 2016 13:33:53 +0000 http://www.traveldailymedia.com/?p=242989 The post BA launches Apple Pay service appeared first on TD (Travel Daily Media) Brand TD.

Customers on the move with an iPhone can now pay for their British Airways flights using Apple Pay through the airline’s popular app. Apple Pay automatically stores any payment card details to make it quicker and easier than ever to pay for flights with just a swipe of the finger. As well as providing an […]

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Customers on the move with an iPhone can now pay for their British Airways flights using Apple Pay through the airline’s popular app.

Apple Pay automatically stores any payment card details to make it quicker and easier than ever to pay for flights with just a swipe of the finger.

As well as providing an additional way to pay for flights, the latest update to the British Airways app also has a new upgrade offers feature – for both Apple and Android phone users – which enables customers to take advantage of promotional upgrade offers, through their smartphone.

Sara Dunham, British Airways’ head of marketing and direct, said: “Adding Apple Pay to the British Airways app means more than ever customers can take control of their booking and travel experience.

“Apple Pay gives customers the simplicity and flexibility to pay how they want with absolute peace of mind and it also puts Apple and Android smartphone users in the best position possible to take advantage of any promotional upgrade offers.

“These new features are proof of our continuing investment to innovate in digital and online to make the British Airways app, and ba.com, the best mobile booking tools for our customers on the go.”

Apple Pay and upgrade offers are part of the latest upgrade for iPhone users, which are now available for download from the Apple App Store and on Google Play for Android phones.

Earlier this year British Airways introduced a new bespoke app specially designed for iPad users with exclusive features, such as a new 3D globe to discover British Airways’ destinations and prices and a way for customers to create their own viewing plan for their flight’s movies, TV shows and music.

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Thomson and BA schedule more Jamaica flights https://dev.traveldailymedia.com/thomson-and-ba-schedule-more-jamaica-flights/ Mon, 24 Oct 2016 13:21:21 +0000 http://www.traveldailymedia.com/?p=242872 The post Thomson and BA schedule more Jamaica flights appeared first on TD (Travel Daily Media) Brand TD.

British Airways & Thomson Airways have announced additional flights to Jamaica, as figures reveal that the number of British and Irish holidaymakers visiting the island has increased by nearly a third (31%), in the last three years.  Thomson’s additional flights will include a third weekly flight from Manchester and a fourth from London Gatwick this […]

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The post Thomson and BA schedule more Jamaica flights appeared first on TD (Travel Daily Media) Brand TD.

British Airways & Thomson Airways have announced additional flights to Jamaica, as figures reveal that the number of British and Irish holidaymakers visiting the island has increased by nearly a third (31%), in the last three years. 

Thomson’s additional flights will include a third weekly flight from Manchester and a fourth from London Gatwick this winter (November – April) and will also introduce service from London Stansted in summer 2017 (May –October).

British Airways will add a fourth weekly flight from London Gatwick to Kingston in summer of 2017 (April to October) and flights will operate on Mondays, Tuesdays, Thursdays and Fridays.

The UK & Ireland is now Jamaica’s third biggest market, with 201,364 people visiting in 2015.

Thomson continues to invest heavily with their resorts and cruises in Jamaica and similarly, Karisma Hotels & Resorts is investing in a US$1 billion mega-hotel project development.

Paul Pennicook, Jamaica’s sirector of Tourism, said: “We’re thrilled that even more flights will be coming from the UK and Ireland to Jamaica. The airlines clearly feel that there is strong demand for what Jamaica has to offer and we’ll continue working hard at creating a ‘best in class’ product for holidaymakers, and in building strong relationships with our partners.”

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BA boosts capacity to Germany from London City https://dev.traveldailymedia.com/ba-boosts-capacity-to-germany-from-london-city/ Fri, 14 Oct 2016 08:52:49 +0000 http://www.traveldailymedia.com/?p=242485 The post BA boosts capacity to Germany from London City appeared first on TD (Travel Daily Media) Brand TD.

British Airways is providing more than 34,000 extra seats to Germany from London City Airport this winter with bigger aircraft and additional flights.  Services to Hamburg and Dusseldorf will operate on the 76-seat Embraer 170 jet aircraft, replacing the current Saab 2000 turboprop. In addition the schedule to Dusseldorf will increase from three to four […]

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British Airways is providing more than 34,000 extra seats to Germany from London City Airport this winter with bigger aircraft and additional flights. 

London City Airport
London City Airport

Services to Hamburg and Dusseldorf will operate on the 76-seat Embraer 170 jet aircraft, replacing the current Saab 2000 turboprop.

In addition the schedule to Dusseldorf will increase from three to four flights a day.

The larger aircraft will mean British Airways is more than doubling its capacity to Hamburg on the three daily flights. Larger aircraft and additional frequencies will increase the number of seats to Dusseldorf by 33 per cent.

New three-a-day flights to Berlin from London City launched earlier this year, which together with Hamburg, Dusseldorf, Frankfurt and Bremen means British Airways will operate up to 85 flights each week direct from the Docklands to Germany this winter.

Luke Hayhoe, British Airways’ general manager commercial and customer, London City, said: “Germany is such a fast growing market we were delighted to increase our schedule earlier this year with new services to Berlin and Hamburg. Now with a larger aircraft fleet we can be more flexible and add the additional frequencies that customers have asked for.

“The five German cities we serve are popular with both business and leisure customers and I’m sure they will welcome the new larger aircraft and increased schedule choices.”

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london_city_airport London City Airport
AirPortr launches remote luggage check-in service https://dev.traveldailymedia.com/airportr-launches-remote-luggage-check-in-service/ Thu, 13 Oct 2016 09:58:36 +0000 http://www.traveldailymedia.com/?p=242434 The post AirPortr launches remote luggage check-in service appeared first on TD (Travel Daily Media) Brand TD.

AirPortr, the London based travel technology start up, in partnership with British Airways, has launched AirPortr + Bag Check-In.  This ‘game-changing’ new service for passengers, allows travellers to check in their luggage remotely from anywhere in London to their destination airport. The service enables BA passengers to travel completely luggage free, until they reach baggage […]

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The post AirPortr launches remote luggage check-in service appeared first on TD (Travel Daily Media) Brand TD.

AirPortr, the London based travel technology start up, in partnership with British Airways, has launched AirPortr + Bag Check-In. 

The Airportr app.
The Airportr app.

This ‘game-changing’ new service for passengers, allows travellers to check in their luggage remotely from anywhere in London to their destination airport.

The service enables BA passengers to travel completely luggage free, until they reach baggage reclaim at their destination.

The company claims the service is a step-change in the passenger air travel experience.

Philip Osmond, British Airways’ director of airport transformation said: “​We are always looking at innovative ways in which to give our customers more choice and improve their journeys. We are excited to launch this exclusive service, delivered by AirPortr, which will offer an even smoother travel experience.”

Randel Darby, AirPortr CEO, said:  We are delighted to be launching AirPortr + Bag Check-In with British Airways. The service is a game-changer in international travel. The industry has managed to digitise the passport control process and successfully introduced paper-free boarding utilising smart phone technology, but the one element of air travel that remained stuck in the 20th century was luggage and how to make the process more seamless. That is the problem we have sought to address.

“Luggage free travel is a complex area and beset by all kinds of logistical roadblocks. I am thrilled AirPortr + Bag Check-In is able to offer an accessible yet innovative service that benefits smart travellers.”

AirPortr will deliver any size or weight item of luggage to London Heathrow, London Gatwick and London City Airport with bags checked in from a London address. Prices start from £20 for pick up from a local airport area for the first bag, £30 from central London for the first bag and £40 for for the first bag from outer London and ‘Airport to Airport’, with an additional cost of £10 per additional bag.

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airportr The Airportr app.
BA to enhance First & Gold check-in at Heathrow T5 https://dev.traveldailymedia.com/ba-to-enhance-first-gold-check-in-at-heathrow-t5/ Tue, 20 Sep 2016 13:35:38 +0000 http://www.traveldailymedia.com/?p=241380 The post BA to enhance First & Gold check-in at Heathrow T5 appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ First and Gold Executive Club customers travelling from Heathrow will soon have access to a new ‘First Wing’, creating a dedicated walkway from check-in to the lounges in Terminal 5.  The First Wing, set to open in April, will be located next to the airlines First check-in area.  It will create an enhanced private […]

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British Airways’ First and Gold Executive Club customers travelling from Heathrow will soon have access to a new ‘First Wing’, creating a dedicated walkway from check-in to the lounges in Terminal 5. 

Heathrow Terminal 5
Heathrow Terminal 5

The First Wing, set to open in April, will be located next to the airlines First check-in area.  It will create an enhanced private check-in zone where customers will be guided to two new dedicated security lanes, designed to speed up the process of passing through the airport.

Once through security, customers will have dedicated access to British Airways’Galleries First lounge and through to the airline’s flagship Concorde Room, where they can relax before their flight, making the journey seamless for those premium customers.

The First Wing, is part of an investment agreed with Heathrow Airport, designed to improve Fast Track entry in Terminal 5.

The new dedicated security lanes will also reduce the number of customers using the current North and South security, speeding up the journey for all customers, especially those travelling in Club World, through Terminal 5.

Troy Warfield, British Airways’ director of customer experience, said: “We are delighted to be working in partnership with Heathrow Airport to deliver a new dedicated security entrance, direct from check-in to our lounges.

“Terminal 5 is our flagship home and The First Wing will significantly improve the airport experience for our premium customers.”

Mark Jennings, Heathrow Airports’ head of premium services and fast track, said: “We are excited by the prospect of extending our Fast Track product in Terminal 5, which underpins our commitment to improving the experience of our premium passengers and supports our vision of providing the world’s best airport service.”

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heathrow-t5 Heathrow Terminal 5
Airlines experts in generating customer loyalty: report https://dev.traveldailymedia.com/airlines-experts-in-generating-customer-loyalty-report/ Sun, 11 Sep 2016 12:11:57 +0000 http://www.traveldailymedia.com/?p=241008 The post Airlines experts in generating customer loyalty: report appeared first on TD (Travel Daily Media) Brand TD.

Airline brands are more likely to build brand experiences that encourage customer loyalty compared to those in retail and telecoms, according to new research from independent design agency Rufus Leonard.  Singapore Airlines (96) is the brand that scores the highest across all sectors based on a maximum score of 140 and an ‘all sector average’ […]

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The post Airlines experts in generating customer loyalty: report appeared first on TD (Travel Daily Media) Brand TD.

Airline brands are more likely to build brand experiences that encourage customer loyalty compared to those in retail and telecoms, according to new research from independent design agency Rufus Leonard. 

Singapore Airlines will fly its Airbus A350 direct to San Francisco
Singapore Airlines

Singapore Airlines (96) is the brand that scores the highest across all sectors based on a maximum score of 140 and an ‘all sector average’ of 80. Overall, the airline sector performs the best with Singapore Airlines (96) Emirates (90) and Virgin Atlantic (87) leading the way.

However, it’s not all good news for airlines. Ryanair (66) is the worst performing brand of the 30 included in the survey. EasyJet (71), Thomas Cook (74), and Thomson Airways (78) also score below average.

Research focuses on people’s views of brands in three sectors that provide contrasting experiences: travel, retail, and telecoms. Within each sector Rufus Leonard selected 10 brands, five established brands and five challenger brands, based on longevity and revenue.

The agency developed the new research to track the impact of a brand’s experience on customer loyalty, on why people choose and remain with brands, based on a survey of UK residents. The survey measures five facets of experience that consumers have when interacting with a brand (‘sense’, ‘feel’, ‘think’, ‘do’ and ‘connect’) to compare how well brands are engaging them.

Rufus Leonard also asked people about their loyalty to the brands with questions about future purchase preference and likelihood to recommend (Net Promoter Score). This showed that there is a significant correlation between a strong BXi score and brand loyalty.  Every 10 BXi points gives a brand double-digit growth in future preference, loyalty and advocacy (NPS). As a result, each BXi point correlates to a large bottom-line business value (e.g. £75m for Ryanair).

In terms of the travel sector, it performs highly on providing a ‘Feel’ and ‘Connect’ experience to its customers. Singapore Airlines and Emirates perform particularly well and significantly over-perform on the ‘Feel’ and ‘Sense’ experiences. EasyJet and Ryanair lag behind the rest.

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Singapore_Airlines_A350_XWB_delivery Singapore Airlines
British Airways relaunches first class upgrade https://dev.traveldailymedia.com/british-airways-relaunches-first-class-upgrade/ Wed, 07 Sep 2016 15:02:50 +0000 http://www.traveldailymedia.com/?p=240876 The post British Airways relaunches first class upgrade appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ popular free upgrade to First promotion is back. Customers who book a Club World (business class) seat for travel between September 7 and December 11, 2016 will have the opportunity to upgrade to First one-way for free. Customers who would like to take up the offer can do so by contacting their travel agent, […]

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British Airways’ popular free upgrade to First promotion is back. Customers who book a Club World (business class) seat for travel between September 7 and December 11, 2016 will have the opportunity to upgrade to First one-way for free.

Customers who would like to take up the offer can do so by contacting their travel agent, or calling the British Airways contact centre on 0344 493 0787.

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EUclaim reveals biggest culprits for flight delays this summer https://dev.traveldailymedia.com/euclaim-reveals-biggest-culprits-for-flight-delays-this-summer/ Thu, 18 Aug 2016 10:23:28 +0000 http://www.traveldailymedia.com/?p=240064 The post EUclaim reveals biggest culprits for flight delays this summer appeared first on TD (Travel Daily Media) Brand TD.

Flight compensation company EUclaim has released internal data revealing the worst performing airlines in terms of flight delays this summer, with some surprising results. British Airways’ flight BA 81 from London Heathrow to Accra has been revealed as the unluckiest flight number this summer, with a total of 10 delays of more than 180 minutes between […]

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Flight compensation company EUclaim has released internal data revealing the worst performing airlines in terms of flight delays this summer, with some surprising results.

British Airways’ flight BA 81 from London Heathrow to Accra has been revealed as the unluckiest flight number this summer, with a total of 10 delays of more than 180 minutes between April and July.

British Airways is not alone; Easyjet’s EZY 8876 flight from Amsterdam to London Gatwick and Ryanair’s FR 9811 from Barcelona to London Stansted have won silver and bronze for most unlucky flight of the summer with a total of 12 delays in the last four months.

The data further reveals that August 2016 is set to be the worst on record for cancelled and delayed flights since 2013. Over the last four years EUclaim has seen the number of people seeking compensation against airlines in August rising rapidly, and based on the growth of cancelled and delayed flights, EUclaim predicts a total of 1090 delays of more than three hours and 792 cancellations in total this month.

It’s not all doom and gloom for British airlines as EUclaim reveals the longest delays by airlines in the month of August since 2013, with a UK operator never making it into the list of worst offenders. Airblue Limited tops the chart with a delay of 51 hours and 10 minutes from Manchester to Islamabad in August 2013, followed by Norwegian Air Shuttle with a delay of 33 hours and 41 minutes in 2015 and Vietnam Airlines with delays of over 32 hours in 2014.

Looking at travel trends over August Bank Holiday weekends in the last four years, 2013 is by far the worst with a total of 212 cancelled and delayed flights in just three days (23rd – 26th August 2016). Monarch’s ZB 286 from London Gatwick to Tenerife holds the title for the longest delay of 21 hours and 23 minutes in 2013.

Adeline Noorderhaven, UK manager for EUclaim said: “Each year the number of cancelled flights in August increases by 120, and delayed flights by 40. We have no doubt that this trend will continue with August Bank Holiday weekend set to beat records. This is precious time for families before the school year begins in September, and it’s disappointing to see that airlines are letting us down over this important period.”

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Iberia to join Europe-Japan airline alliance https://dev.traveldailymedia.com/iberia-to-join-europe-japan-airline-alliance/ Tue, 16 Aug 2016 08:02:21 +0000 http://www.traveldailymedia.com/?p=239946 The post Iberia to join Europe-Japan airline alliance appeared first on TD (Travel Daily Media) Brand TD.

Iberia will start flying to Tokyo in October

Iberia, the Spanish national carrier, will now be included in the joint venture between JAL, BA and Finnair on routes between Europe and Japan. Japan’s Ministry of Land, Infrastructure, Transport & Tourism (MLIT) has granted an extension of the anti-trust immunity for the venture, allowing the four airlines to cooperate commercially on flights. Iberia will […]

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Iberia will start flying to Tokyo in October
Iberia will start flying to Tokyo in October
Iberia will start flying to Tokyo in October

Iberia, the Spanish national carrier, will now be included in the joint venture between JAL, BA and Finnair on routes between Europe and Japan.

Japan’s Ministry of Land, Infrastructure, Transport & Tourism (MLIT) has granted an extension of the anti-trust immunity for the venture, allowing the four airlines to cooperate commercially on flights.

Iberia will start operating three weekly direct flights between Madrid and Tokyo on 18 October 2016.

These will run alongside Finnair’s services from Helsinki to Tokyo Narita, Osaka, Nagoya and Fukuoka, BA’s flights from London Heathrow to Tokyo’s Narita and Haneda airports, and JAL’s routes from Narita and Haneda airports to Paris, from Haneda to London and from Narita to Frankfurt and Helsinki.

The four airlines, which are all members of the oneworld alliance, will now codeshare together on all these flights.

“We are very happy to launch our non-stop flights to Japan as part of this joint business. We want to offer our customers more and better travel options and this will help us do so. We are also glad to contribute to the strength of the joint business and the oneworld alliance,” said Luis Gallego, president & CEO of Iberia.

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shutterstock_288755333 Iberia will start flying to Tokyo in October
BA presents special Will Smith event in Dubai https://dev.traveldailymedia.com/ba-presents-special-will-smith-event-in-dubai/ Mon, 08 Aug 2016 11:41:13 +0000 http://www.traveldailymedia.com/?p=239637 The post BA presents special Will Smith event in Dubai appeared first on TD (Travel Daily Media) Brand TD.

Actor, producer, musician and philanthropist Will Smith has taken part in an exclusive British Airways hosted event in Dubai in advance of the opening of his latest blockbuster film Suicide Squad.  The event included a Q&A session in which the Academy Award nominee and four-time Grammy winner spoke about his role in the new action […]

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Actor, producer, musician and philanthropist Will Smith has taken part in an exclusive British Airways hosted event in Dubai in advance of the opening of his latest blockbuster film Suicide Squad. 

The event included a Q&A session in which the Academy Award nominee and four-time Grammy winner spoke about his role in the new action adventure movie, travel experiences and other insights.

The Hollywood icon, who stars as supervillain Deadshot in his most recent role, entertained 75 British Airways’ VIP guests during the exclusive session held at the Noir Lounge at Kempinski Hotel Mall of the Emirates. During the intimate Q&A session Smith talked with British Airways’ senior first officer & assistant pilot recruitment manager Andy Perkins and senior first officer Will Swinburn about preparing for such a character and which fellow Suicide Squad member he would most like to fly with.

“We have been travelling a lot, there are about 10 of us and we have been travelling for about a month. Captain Boomerang played by Jai Courtney, he would be the best travelling buddy as he is unbound by the necessity to wear clothes. He certainly knows how to have fun,” Smith commented.

Talking about his character in the movie, he noted that it made a good change to play a bad guy as he hadn’t played many in his career, and that playing Deadshot had been a fun role as he “wasn’t bound by morality”.

Smith, who has travelled extensively to promote the movie added that there are still destinations on his bucket list that he would like to visit or film in: “I would like to go to the Maldives and I haven’t done a lot in Indonesia. I would like to travel through there. Those are the top ones on my list.”

Talking about meeting the 47-year-old star, British Airways’ Andy Perkins said: “It’s not every day you get to interview a superstar like Will Smith. His films are enjoyed by British Airways passengers in the air every day of the week and I’m pleased to report that he was just as entertaining in real life.”
British Airways is offering fans of Suicide Squad a chance to explore some of the locations that the movie was filmed and the home of Hollywood’s stars, with flights to Toronto and Los Angeles for as little as AED 3030 and AED 3830.

UAE residents can take advantage of the four daily flights from the UAE via London Heathrow’s Terminal 5 to North American destinations. In October the airline will be launching its newest aircraft, the Boeing 787-9 Dreamliner, on its Dubai to London service following its inauguration on the Abu Dhabi route earlier this year.

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BA completes B747 cabin refresh https://dev.traveldailymedia.com/ba-completes-b747-cabin-refresh/ Sun, 07 Aug 2016 08:11:29 +0000 http://www.traveldailymedia.com/?p=239594 The post BA completes B747 cabin refresh appeared first on TD (Travel Daily Media) Brand TD.

The revamped economy class cabin September 11th 2015 British Airways Picture by: Stuart Bailey / British Airways

British Airways (BA) has completed the major makeover of 18 of the airline’s iconic Boeing 747s to give them the look and feel of their newest aircraft. Each jumbo jet now features a refreshed interior and state-of-the-art in-flight entertainment system – as well as extra seats for customers flying in Club World. The first aircraft […]

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The revamped economy class cabin September 11th 2015 British Airways Picture by: Stuart Bailey / British Airways

British Airways (BA) has completed the major makeover of 18 of the airline’s iconic Boeing 747s to give them the look and feel of their newest aircraft.

Each jumbo jet now features a refreshed interior and state-of-the-art in-flight entertainment system – as well as extra seats for customers flying in Club World.

The first aircraft to be refreshed departed for New York, on the airline’s flagship transatlantic route, others are now being deployed on routes including LHR-DXB.

Troy Warfield, British Airways’ director of customer experience, said: “We have recently taken delivery of our 12th A380 super jumbo and have now have 13 Dreamliners in our fleet, however the iconic Boeing 747s remain an important part of our fleet, that many of our customers love.

Ba has revamped 18 of its Boeing 747-400s
Ba has revamped 18 of its Boeing 747-400s

“We know customers who fly the revamped 747s really appreciate the improved interiors, with their mood lighting, better seating and new state-of-the-art in-flight entertainment system, making their flight just fly by.

“Our engineers have made these amazing aircraft look and feel like new, with enhanced comfort, cutting edge technology and cool, clean design.”

Across all 18 aircraft the 11-month refit has involved:

  • 61 miles of wiring for the new Panasonic eX3 in-flight entertainment system
  • Enough new carpets to cover 34 tennis courts
  • Nearly six miles of new LED lights
  • 4,500 light fittings
  • Fabric changes to 4,950 seats

The refit means the aircraft cabin interiors are similar in look and feel to the airline’s newest aircraft, with 16 additional Club World lie-flat seats.

The revamped jumbos now operate on selected flights to New York JFK, Chicago, Johannesburg, Dubai, Boston, Riyadh, Kuwait, San Francisco, Seattle, Toronto and Washington DC.

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BA 747 Ba has revamped 18 of its Boeing 747-400s
Indian comedy actor Kunal Nayyar in exclusive BA interview https://dev.traveldailymedia.com/indian-comedy-actor-kunal-nayyar-in-exclusive-ba-interview/ Sat, 30 Jul 2016 09:11:43 +0000 http://www.traveldailymedia.com/?p=239315 The post Indian comedy actor Kunal Nayyar in exclusive BA interview appeared first on TD (Travel Daily Media) Brand TD.

Indian comedy actor Kunal Nayyar has opened up about his incredible life in an exclusive video interview for British Airways (BA) – and told how he left home at 18 to fly to America where his acting dreams became a reality. The Big Bang Theory star is famed for making people laugh, but speaking to […]

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Indian comedy actor Kunal Nayyar has opened up about his incredible life in an exclusive video interview for British Airways (BA) – and told how he left home at 18 to fly to America where his acting dreams became a reality.

The Big Bang Theory star is famed for making people laugh, but speaking to BA, he has revealed for the first time how he and his family were in tears on the phone after he landed the life-changing role of Raj in the hit US sit-com.

“My parents really inspired me to leave home,” he told BA. “I think they found it was very good for me to grow as a human being. And I wasn’t scared as much as I was excited, to be honest. I was 18 and I was going to a new country.

“On Big Bang Theory, it took six weeks for me to find out I had got that role. So they were present throughout those six weeks every day when I was calling them freaking out. I woke them up at 3:30 in the morning. Of course, the first thing your parents do when you call them in a different country is like ‘are you ok? Are you safe – why are you calling us at this time?’

“I was like ‘Ya, ya – I’m great’ and I am just weeping, just crying, because this meant so much to me to be this kid from New Delhi, India, who made it onto the big screen. And they really thought something was wrong because I’m crying. I told them I got the role and everyone was crying at the same time. It was very special.”

Frequent flyer Nayyar, who lives and works in Los Angeles, now regularly flies for work and believes air travel has changed the world for the better, giving people a chance to pursue their dreams and grow their businesses.

He told BA how he finds inspiration for characters while travelling: “I once met an elderly Indian gentleman on a plane who spoke in half-sentences. That was something I later used for Raj,” he revealed.

“Another time I was flying and the plane took off, the lights dimmed, and the elderly gentleman in front of me stood up and completely disrobed in the aisle. I don’t think anyone saw him but I thought it was hilarious. Every time I do that now. No, I don’t – I’m joking!”

Nayyar’s show Big Bang Theory is enjoyed by British Airways passengers on flights all over the world every day. It’s currently going into its tenth season. When it’s over Nayyar said he’d like to play Doctor Who in the iconic British sci-fi TV show.

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Report reveals most complained about British & Irish airlines https://dev.traveldailymedia.com/report-reveals-most-complained-about-uk-airlines/ Thu, 21 Jul 2016 13:46:19 +0000 http://www.traveldailymedia.com/?p=238997 The post Report reveals most complained about British & Irish airlines appeared first on TD (Travel Daily Media) Brand TD.

Flight compensation company EUclaim has released internal data showing what it claims is the most complained about British and Irish airlines for the first half of 2016. The data reveals that the number of people seeking compensation against Irish budget airline Ryanair has more than doubled in the last year. During the period January – […]

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Flight compensation company EUclaim has released internal data showing what it claims is the most complained about British and Irish airlines for the first half of 2016.

The data reveals that the number of people seeking compensation against Irish budget airline Ryanair has more than doubled in the last year. During the period January – June 2015, some 1,879 Ryanair passengers sought advice from EUclaim, but in the same period this year, that number more than doubled with 4,781 passengers getting in touch with the company to seek recompense for their delayed or cancelled flight.

Ryanair is not alone however. Fellow budget carrier easyJet has seen the number of cases through EUclaim increase every year for the last three years. The airline also has the dubious honour of topping the EUclaim ‘Carriers of Shame’ list for the first half of 2016, with 5,641 claims being processed against them by the flight compensation company.

The ‘Carriers of Shame’ list reveals for the first time, how many claims EUclaim processed against each airline in the first half of 2016. Passengers may be surprised to hear that it isn’t just the budget carriers on the list. British Airways features in 2014, 2015 and 2016 and what is more, like Ryanair, the number of claims against the flagship British carrier has actually increased year on year.

Not all airlines have fared so badly, with the leisure airlines doing better every year since 2013 despite low-cost airlines doing worse than ever. Monarch has been steadily improving its services, reducing the 2,599 claims made against it in 2014 to 2,001 in the same period in 2015. Monarch’s services have improved so much that it has fallen out of the 2016 top ‘Carriers of Shame’ list completely.

Top 5: Carriers of Shame (2016 H1 Results)

POSITION AIRLINE NUMBER OF COMPENSATION ENQUIRIES January-June 2016
1 easyJet 5641
2 Ryanair 4781
3 Thomas Cook 3807
4 British Airways 3423
5 Thomson 2422

EUclaim has estimated that in 2016 airlines could owe a total of €699,667,500 in compensation due to delays of more than three hours and cancellations.

Adeline Noorderhaven, UK manager for EUclaim said: “The number of complaints in 2016 has been sky-high. It is likely that a prolonged period of bad weather toward the end of March, as well as a wash-out June played a part, but by far and away the biggest contributing factor has been the consistent strike action in France and Italy, which has led to flight misery for passengers as cancellations and delays shot through the roof.

“While strike action and bad weather can be considered extraordinary circumstances, airlines need to take more responsibility to ensure that customers are looked after and properly compensated for their loss. We are seeing that with the tight crew planning the airlines are not able to deal with these incidents and are allowing their whole rotation to be affected, sometimes even days after the incident.”

EUclaim data exposes Norwich Airport as the most likely airport in the country for passengers to suffer a flight delay or cancellation. In 2015 EUclaim processed 67 claims against airlines departing or arriving at the regional minnow, but in 2016 that number shot up to 175, a 161% increase on claim enquiries.

Top 10: Airports of Shame (2016 H1 Results)

Rank Airport 2015 2016 Total increase in cancelled and delayed flights as a percentage

 

Cancelled Delayed(for more than three hours) TOTAL Cancelled Delayed

(for more than three hours)

TOTAL
1 Norwich 40 27 67 111 64 175 161%
2 London Gatwick 600 763 1,363 1,107 1,308 2,415 77%
3 Newcastle 138 84 222 271 85 356 60%
4 Edinburgh 358 195 553 499 222 721 30%
5 Birmingham 320 155 475 437 169 606 28%
6 Leeds 148 76 224 179 103 282 26%
7 London Heathrow 1,869 1,145 3,014 2,467 1,233 3,700 23%
8 Glasgow 406 222 628 486 183 669 7%
9 Manchester 634 526 1,160 652 527 1,179 2%
10 Southampton 277 77 354 237 105 342 -3%

 

 

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Visa waivers make London more accessible to Kuwaitis: BA https://dev.traveldailymedia.com/visa-waivers-make-london-more-accessible-to-kuwaitis-ba/ Mon, 04 Jul 2016 09:16:33 +0000 http://www.traveldailymedia.com/?p=238378 The post Visa waivers make London more accessible to Kuwaitis: BA appeared first on TD (Travel Daily Media) Brand TD.

British Airways is reminding Kuwaiti travellers that London and the UK is much more accessible now visa rules and processing times have been improved.  The new procedures allow Kuwaiti passport holders to travel to the UK on business or leisure for a period of up to six months once an online application has been made, […]

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British Airways is reminding Kuwaiti travellers that London and the UK is much more accessible now visa rules and processing times have been improved. "If you’re searching for a lasting legacy from the Olympics, then surely a heightened sense of national pride must be it."

The new procedures allow Kuwaiti passport holders to travel to the UK on business or leisure for a period of up to six months once an online application has been made, removing the previous need to submit documentation to visa application centres, the British flag carrier is stressing.

Kuwaiti nationals can also apply for their visa up to 48 ours before travel.

To help Kuwaiti travellers to London make the most of their trip this summer, BA has put together a list of some of the best festivities taking place across the city that all the family will enjoy.

They include viewing the extension to the new Tate Modern; visiting the new Star Wars exhibition at London’s ExCeL; and even dancing at the Notting Hill Carnival.

British Airways flies direct to London Heathrow from Kuwait daily and for a limited time until 12 July 2016, return flights are available from KWD 233.10 with travel valid between 8 July and 10 August 2016.

London Heathrow is just a short train ride from the centre of the city and its world-famous shops and attractions – many of which offer exclusive discounts for British Airways passengers.

Here’s a full list of BA’s summer holiday suggestions:

View modern art along the Thames

Tate Modern has a new building, and with it new spaces for art and a new ethos. The beautifully-designed New Tate Modern opened to the public on 17 June 2016, just behind the original power station site, allowing visitors to see contemporary art, interactive and experimental projects from further afield – Russia, Latin America and the Middle East.

www.tate.org.uk/visit/tate-modern

Visit royal gardens and floral creations

All those with green fingers should venture to Hampton Court Palace, where the Hampton Court Palace Flower Show is in full bloom from 5 to 10 July 2016. With stunning floral arrangements, delicious artisanal food and some celebrity gardeners giving talks, this is not to be missed.

www.rhs.org.uk/shows-events/rhs-hampton-court-palace-flower-show

Gain the power of the force

Returning from a galaxy far, far away to London’s ExCeL (London Exhibition Centre), the Star Wars Celebration Europe takes place from 15 to 17 July 2016. Fans of the epic saga will revel in the success of the latest film, The Force Awakens, and get a sneak preview glimpse of the upcoming Rogue One. There is also an impressive cosplay competition and a few celeb speakers to enjoy.

www.starwarscelebration.com

Dive into childhood fairytales

Lewis Carroll’s influential and imitable fantasy Alice in Wonderland has been given the opera treatment by composer Will Todd. Now in its fourth year, Opera Holland Park brings this strange tale to life at Holland Park on 28 and 29 July 2016, one for all the family.

www.aliceopera.com

Dance to the Notting Hill drums

Don’t miss the excitement of the Notting Hill Carnival, which takes place over the Bank Holiday weekend on 28 and 29 August 2016. The overwhelming sights, sounds and smells are at the very heart of this colourful celebration – with two days of festivities including live music, traditional cuisine and a flamboyant parade that is not to be missed.

www.thenottinghillcarnival.com

Eat like royalty

The culinary elite come together for the Foodies Festival Alexandra Palace, which takes place over the Bank Holiday weekend and ends on 29 August 2016. Enjoy this food-themed event, as celebrity chefs and familiar MasterChef faces cook up a storm. Relish in flavours from around the world and creations by expert mixologists, or pick up tasty products from the Artisan Producers Market. Cookery classes for children and live music make this a great day for everyone.

www.foodiesfestival.com/alexandra-food-festival

Take a ride on the Hogwarts Express

Go behind-the-scenes of the Harry Potter film series with a tour of the Warner Bros. Studio Tour London, to see where it all began. If you’re travelling by train across the city, look out for the sign at King’s Cross Railway Station to Platform 9¾, the departure point for students of Hogwarts School of Witchcraft and Wizardry, of which its most famous student, Harry Potter, attends.

www.wbstudiotour.co.uk

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Flybe trumps major rivals for on-time performance https://dev.traveldailymedia.com/flybe-trumps-major-rivals-for-on-time-performance/ Wed, 22 Jun 2016 08:08:40 +0000 http://www.traveldailymedia.com/?p=237960 The post Flybe trumps major rivals for on-time performance appeared first on TD (Travel Daily Media) Brand TD.

Flybe has beaten its main rivals Ryanair, easyJet and British Airways in the Civil Aviation Authority’s (CAA) Punctuality Statistics’ report for 2015. The report found the airline outperformed its industry rivals in terms of on-time arrivals for the second consecutive year. The report places Flybe in top spot for airlines which operate more than 30,000 […]

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Flybe has beaten its main rivals Ryanair, easyJet and British Airways in the Civil Aviation Authority’s (CAA) Punctuality Statistics’ report for 2015.

The report found the airline outperformed its industry rivals in terms of on-time arrivals for the second consecutive year.

The report places Flybe in top spot for airlines which operate more than 30,000 flights a year, with 84% of its flights recorded as being on time, ahead of Ryanair (82.1%), British Airways (72.7%) and easyJet (71.7%).

The report analysed airline performance from arrival and departure data provided by the CAA’s 25 UK reporting airports for airline’s on-time performance (defined by a less than 15 minute delay). Flybe has bucked the trend, improving year on year from 82% to 84%, whilst at the same time overall industry performance was reported to have dropped from 79% to 76.6% versus 2014,

Luke Farajallah, Flybe’s chief operations officer, said: “We recognise that on-time performance is a critically defining factor when it comes to choosing which airline to fly with. Not only has Flybe yet again placed in pole position against other airlines, but most pleasingly these independent statistics indicate we have improved on last year’s performance, bucking the industry trend.”

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BA to offer fast Wi-Fi on long-haul flights https://dev.traveldailymedia.com/ba-to-offer-fast-wi-fi-on-long-haul-flights/ Fri, 06 May 2016 02:05:55 +0000 http://www.traveldailymedia.com/?p=236065 The post BA to offer fast Wi-Fi on long-haul flights appeared first on TD (Travel Daily Media) Brand TD.

118 BA aircraft will be equipped with Gogo's 2Ku solution

British Airways will start rolling out high-speed in-flight Wi-Fi on its long-haul flights in the coming years. International Airlines Group (IAG), the parent company of BA, Iberia and Aer Lingus, has signed an agreement with Gogo to deploy its 2Ku technology on 137 long-haul aircraft. Of this total, 118 will be operated by BA, including […]

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118 BA aircraft will be equipped with Gogo's 2Ku solution
118 BA aircraft will be equipped with Gogo's 2Ku solution
118 BA aircraft will be equipped with Gogo’s 2Ku solution

British Airways will start rolling out high-speed in-flight Wi-Fi on its long-haul flights in the coming years.

International Airlines Group (IAG), the parent company of BA, Iberia and Aer Lingus, has signed an agreement with Gogo to deploy its 2Ku technology on 137 long-haul aircraft.

Of this total, 118 will be operated by BA, including its Airbus A380s and Boeing 787 Dreamliners. Fifteen Iberia and four Aer Lingus aircraft will also be connected.

Gogo’s 2Ku connectivity promises “consistent, uninterrupted coverage nearly anywhere in the world, including over oceans”. It offers more than 20 times the bandwidth of Gogo’s previous system, allowing passengers to stream videos.

“We are delighted to bring Gogo’s industry leading 2Ku technology to three of the most iconic brands in commercial aviation,” said Michael Small, Gogo’s president & CEO.

“2Ku is delivering a ground-like performance to aircraft flying around the world today. But one of the many benefits of 2Ku is that it’s built on an open architecture and can leverage numerous Ku satellites around the world today and new advancements in the Ku-band coming online in the future. This means the technology will get even better over time and will provide passengers with a superior connectivity experience now and in the future.”

The first 2Ku-equipped BA aircraft is scheduled to enter service early next year, and all 137 IAG aircraft are expected to be connected by 2019.

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BA tails 118 BA aircraft will be equipped with Gogo's 2Ku solution
BA revives Inverness-LHR route https://dev.traveldailymedia.com/ba-revives-inverness-lhr-route/ Thu, 05 May 2016 07:55:54 +0000 http://www.traveldailymedia.com/?p=236054 The post BA revives Inverness-LHR route appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched direct flights between Inverness and London Heathrow. The daily service reconnects the capital of the Highlands to Heathrow for the first time in almost a decade, opening up lucrative trade routes and 92 new onward long-haul destinations. New economic analysis released by Heathrow predicts the route will have a significant positive […]

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British Airways has launched direct flights between Inverness and London Heathrow.

The daily service reconnects the capital of the Highlands to Heathrow for the first time in almost a decade, opening up lucrative trade routes and 92 new onward long-haul destinations.

New economic analysis released by Heathrow predicts the route will have a significant positive impact on the Inverness economy with benefits for regional industries such as life sciences, food and drink and tourism.

With more than 100,000 seats will be available on the route annually, the research found that for inbound tourism alone, the link will could generate up to £8m a year in additional growth.

Whisky and Salmon are the biggest contributors to the value of Scotland’s international exports of food and drink and are key sectors in the area around Inverness and the Highlands.

Heathrow CEO John Holland-Kaye said: “The Inverness-Heathrow route offers so much potential for the businesses and people of the north west of Scotland who for too long have been let down by the indecision on airport expansion. Today is a momentous day – Inverness joins Aberdeen, Glasgow, Edinburgh, Leeds, Manchester and Newcastle with a route into Heathrow and access to markets from Manila to Mexico City, from Chicago to Chengdu, from Hanoi to Houston. It means more growth and a more secure economic future for the Highlands and I’m delighted that we’re able to be a part of that future success.”

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British Airways to boost Nairobi capacity https://dev.traveldailymedia.com/british-airways-to-boost-nairobi-capacity/ Wed, 13 Apr 2016 03:07:03 +0000 http://www.traveldailymedia.com/?p=235085 The post British Airways to boost Nairobi capacity appeared first on TD (Travel Daily Media) Brand TD.

British Airways recently announced its decision to increase capacity by 784 seats a week on flights between London and Nairobi for the summer of 2016. This will be through the introduction of a Boeing 747-400 on the route. The airline has taken the decision due to growing sales and increased demand for Kenya it is […]

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British Airways adds more seats to Nairobi
British Airways adds more seats to Nairobi

British Airways recently announced its decision to increase capacity by 784 seats a week on flights between London and Nairobi for the summer of 2016.

This will be through the introduction of a Boeing 747-400 on the route.

The airline has taken the decision due to growing sales and increased demand for Kenya it is seeing in the UK. The 747s will operate during peak four-month travel period to Kenya from 1 July to 29 October introducing a total of 11,200 seats into Nairobi. From 30 October 2016, the airline plans to revert to its original Boeing 777 on the route.

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British Airways British Airways adds more seats to Nairobi
British Airways unveils Dubai lounge https://dev.traveldailymedia.com/british-airways-unveils-dubai-lounge/ Mon, 07 Mar 2016 01:59:58 +0000 http://www.traveldailymedia.com/?p=233523 The post British Airways unveils Dubai lounge appeared first on TD (Travel Daily Media) Brand TD.

British Airways recently unveiled its new lounge at the newly built Concourse D in Dubai International Airport. The airline’s new concept lounge features a special Concorde Bar for its first class passengers. The lounge offers modern design offering customers separate spaces to work, relax or dine. Passengers can choose from a selection of hot and […]

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British Airways unveils its new Dubai lounge
British Airways unveils its new Dubai lounge

British Airways recently unveiled its new lounge at the newly built Concourse D in Dubai International Airport.

The airline’s new concept lounge features a special Concorde Bar for its first class passengers. The lounge offers modern design offering customers separate spaces to work, relax or dine. Passengers can choose from a selection of hot and cold food as well as premium beverages at the Deli Bar.

Within the lounge, the new Concorde Bar provides an exclusive area for first customers and their guests.

Paolo De Renzis, head of Middle East, Africa and Central Asia Sales for British Airways said: “We have also ensured that, for the first time, every single customer has access to power and USB points throughout the new lounge to re-charge their personal electronic devices.”

The lounge will also feature artwork from established Iraqi-born artist, Dia Al Azzawi, as well as Gulf heritage images from the British Airways archive. The Dubai lounge is home to the airline’s second Concorde Bar, the first of which opened late last year in Singapore.

The lounge is open to the airline’s first and club world (business class) customers as well as silver and gold executive club members.

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HyperFocal: 0 British Airways unveils its new Dubai lounge
Airlines move operations to Concourse D at Dubai International Airport https://dev.traveldailymedia.com/airlines-move-operations-to-concourse-d-at-dubai-international-airport/ Fri, 26 Feb 2016 10:23:03 +0000 http://www.traveldailymedia.com/?p=233194 The post Airlines move operations to Concourse D at Dubai International Airport appeared first on TD (Travel Daily Media) Brand TD.

Royal Jordanian and Gulf Air are among the carriers who have moved their operations in Dubai to Dubai International Airport’s new terminal – Concourse D.  Concourse D is linked to the newly-renovated Terminal 1 via an airport train which can transport 300 passengers and will run every two and half minutes between the Concourse and […]

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The post Airlines move operations to Concourse D at Dubai International Airport appeared first on TD (Travel Daily Media) Brand TD.

Royal Jordanian and Gulf Air are among the carriers who have moved their operations in Dubai to Dubai International Airport’s new terminal – Concourse D. 

Concourse D is now fully operational at Dubai International.
Concourse D is now fully operational at Dubai International.

Concourse D is linked to the newly-renovated Terminal 1 via an airport train which can transport 300 passengers and will run every two and half minutes between the Concourse and Terminal.

RJ and British Airways were the first airlines to start using Dubai International Airport’s Concourse D on February 24; the remainder carriers will phase moving their operations over the next several weeks.

With an area of 65,000 m2, Concourse D will become home to more than 100 airlines that currently occupy Concourse C.

Shifting operations of airlines to Concourse D is expected to lift annual passenger capacity at Dubai International Airport to 90 million.

 

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RJ COncourse d Concourse D
BA to show Star Wars: The Force Awakens from 1 March https://dev.traveldailymedia.com/ba-to-show-star-wars-the-force-awakens-from-1-march/ Thu, 25 Feb 2016 12:28:03 +0000 http://www.traveldailymedia.com/?p=233176 The post BA to show Star Wars: The Force Awakens from 1 March appeared first on TD (Travel Daily Media) Brand TD.

British Airways has confirmed it will be one of the first airlines in the world to show the latest instalment in the Star Wars film saga, The Force Awakens, on its long-haul flights.  From 1 March, customers can enjoy the critically acclaimed film on long-haul flights around the world, for the next four months in […]

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British Airways has confirmed it will be one of the first airlines in the world to show the latest instalment in the Star Wars film saga, The Force Awakens, on its long-haul flights. 

A scene from The Force Awakens.
A scene from The Force Awakens.

From 1 March, customers can enjoy the critically acclaimed film on long-haul flights around the world, for the next four months in super, immersive 3D sound. The movie, stars British newcomers Daisy Ridley as Rey and John Boyega as Finn and has become only the third ever film to generate more than two billion dollars at the box office.

Troy Warfield, British Airways’ director of customer experience, said: “Blockbusters don’t come much bigger than Star Wars: Episode VII – The Force Awakens, which more than deserves all the hype generated by fans, desperate to the see the latest twist in this incredible film series.

“We know it will be a huge hit with our customers, eager to watch the return of Harrison Ford as Han Solo, Carrie Fisher as Princess Leia and Mark Hamill as Luke Skywalker – not forgetting R2D2 and C3PO.

“British Airways is committed to bringing the best in big screen entertainment to customers on our flights so they can watch amazing films like Star Wars: The Force Awakens from the comfort of their seat.”

To make the experience even more engrossing, customers can watch Star Wars: Episode VII – The Force Awakens, as well as Spectre, The Martian and The Man From U.N.C.L.E., in immersive 3D sound.

The difference between standard sound and new hi-tech 3D sound, can be heard by comparing two clips of Mission Impossible – Rogue Nation, on British Airways’ YouTube channel: https://youtu.be/YAygk2IbD-A

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star-wars A scene from The Force Awakens.
Dubai International opens Concourse D https://dev.traveldailymedia.com/dubai-international-opens-concourse-d/ Wed, 24 Feb 2016 10:15:06 +0000 http://www.traveldailymedia.com/?p=233091 The post Dubai International opens Concourse D appeared first on TD (Travel Daily Media) Brand TD.

Dubai International has increased its capacity from 75 million to 90 million with the opening of Concourse D.  The result of a US $1.2 billion investment to enhance service and boost capacity for the more than 70 international airlines, HH Sheikh Ahmed bin Saeed Al Maktoum, chairman of Dubai Airports; president of the Dubai Civil […]

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Dubai International has increased its capacity from 75 million to 90 million with the opening of Concourse D. 

Concourse D has been trialled by Dubai residents.
Concourse D has been trialled by Dubai residents.

The result of a US $1.2 billion investment to enhance service and boost capacity for the more than 70 international airlines, HH Sheikh Ahmed bin Saeed Al Maktoum, chairman of Dubai Airports; president of the Dubai Civil Aviation Authority; chairman and CEO of Emirates Group said Concourse D “has been designed with the customer at its heart”.

“Shorter walking distances, more comfortable seating areas, more choice in lounges and a world-class retail and F&B offering are sure to impress and delight our passengers and our airline partners,” he continued.

The first flight to be welcomed at the facility was British Airways’ flight 105.

“Aside from its many customer-centric features, Concourse D continues our legacy of providing timely capacity,” said Paul Griffiths, CEO of Dubai Airports. “Today we also announce our 2016 forecast which projects 85 million passengers will visit Dubai International this year. With the addition of Concourse D, Dubai International is getting both bigger and better.”

The concourse is linked to the newly renovated Terminal 1 by a dedicated airport train that can transport 300 passengers per trip. Designed around a central atrium, Concourse D offers short walks to open gates, which will allow travellers to board directly from the waiting area.

A number of world brands will be introduced to Dubai and the region for the first time – including a casual dining concept The Kitchen from celebrity chef Wolfgang Puck. Dubai Airports will also introduce the first Pret a Manger in a Middle Eastern airport. Other firsts for DXB include Butlers Chocolate Café and Camden Food Company.

On the apron, Concourse D provides 21 contact stands, of which four will be able to accommodate Airbus A380 or Boeing 747 aircraft, and 11 remote stands with a design capacity for 18 million passengers.

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Concourse D hi-res-2899 Concourse D has been trialled by Dubai residents.
BA and Iberia adopt Travelport’s merchandising tech https://dev.traveldailymedia.com/ba-and-iberia-adopt-travelports-merchandising-tech/ Mon, 22 Feb 2016 11:14:36 +0000 http://www.traveldailymedia.com/?p=232998 The post BA and Iberia adopt Travelport’s merchandising tech appeared first on TD (Travel Daily Media) Brand TD.

Travelport has signed new agreements with British Airways and Iberia that will see both airlines implement the company’s merchandising solution, Travelport Rich Content and Branding. The solution takes branded fares, product attribute selling, comparison shopping and ancillary service attachments to a unique and innovative level in the travel industry by enabling airlines to fully display […]

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Travelport has signed new agreements with British Airways and Iberia that will see both airlines implement the company’s merchandising solution, Travelport Rich Content and Branding.

The solution takes branded fares, product attribute selling, comparison shopping and ancillary service attachments to a unique and innovative level in the travel industry by enabling airlines to fully display their brand proposition, exactly as they would on their own websites. It includes rich product descriptions and graphics, optional or ancillary products for sale, including fares families and gives airlines the greatest control possible over how their products appear on travel agents’ screens.

Travelport has continued to enhance Rich Content and Branding by adding powerful, new search functionality and increased opportunities for upselling by offering the ‘next product/price point up’, with a full comparison of associated attributes and ancillaries.

Derek Sharp, senior vice president and managing director, Air Commerce, commented: “We’re delighted that both carriers have chosen to take advantage of our innovative merchandising capabilities which are unrivalled in the industry. Both British Airways and Iberia are important, long standing airline partners and today’s announcement is very good news for our mutual customers around the world.”

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Qatar Airways in new codeshare with Comair in Africa https://dev.traveldailymedia.com/qatar-airways-in-new-codeshare-with-comair-in-africa/ Wed, 17 Feb 2016 14:44:12 +0000 http://www.traveldailymedia.com/?p=232857 The post Qatar Airways in new codeshare with Comair in Africa appeared first on TD (Travel Daily Media) Brand TD.

Qatar Airways has announced a new code-share agreement with Comair, a franchise of British Airways, that will add three new African destinations to the Qatar Airways route map.  It will provide additional flight options to travellers in Cape Town and Durban. Comair, which this year celebrates its 70th year of operations, is based in South […]

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Qatar Airways has announced a new code-share agreement with Comair, a franchise of British Airways, that will add three new African destinations to the Qatar Airways route map. 

Comair is a franchise of British Airways.
Comair is a franchise of British Airways.

It will provide additional flight options to travellers in Cape Town and Durban. Comair, which this year celebrates its 70th year of operations, is based in South Africa and is an affiliate member of the oneworld alliance through its Licence Agreement with British Airways.

Effective 23 February 2016, Qatar Airways will place its code on flights that have British Airways livery, operated by its franchise Comair, from Johannesburg to Cape Town, Durban, Harare, Victoria Falls, and Port Elizabeth. Qatar Airways will also place its code on flights operated by Comair from Cape Town to Durban and Port Elizabeth.

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Comair British Airways.
BA launches loyalty programme in Kuwait https://dev.traveldailymedia.com/ba-launches-loyalty-programme-in-kuwait/ Wed, 10 Feb 2016 15:08:30 +0000 http://www.traveldailymedia.com/?p=232559 The post BA launches loyalty programme in Kuwait appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched its revamped On Business loyalty scheme in Kuwait.  It is hoped the programme will help Kuwait’s small and medium sized enterprises (SMEs) make even more of their travel budgets. The new offering brings together the business loyalty programmes of British Airways, Iberia and American Airlines, allowing customers to collect and spend […]

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The post BA launches loyalty programme in Kuwait appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched its revamped On Business loyalty scheme in Kuwait. BA

It is hoped the programme will help Kuwait’s small and medium sized enterprises (SMEs) make even more of their travel budgets.

The new offering brings together the business loyalty programmes of British Airways, Iberia and American Airlines, allowing customers to collect and spend on all three under one scheme.

Paolo De Renzis, head of sales for British Airways across the Middle East, Africa and Central Asia, said “research told us members wanted a programme that was simple to understand, helped them manage their travel costs and recognised them for all of their spend with us”.

“The changes we’ve made do exactly this. A simple way of earning points based on spend, a simple way of delivering immediate savings through discounts and tiers to reward loyalty,” he added.

A three Tier system is being introduced, which relates to the amount customers spend on travel each year. As users progress through the Tiers, they save more to spend on reward flights and upgrades.

As part of the changes, On Business has launched a brand new website.

 

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BA offers more options to Kuwaiti travellers https://dev.traveldailymedia.com/ba-offers-more-options-to-kuwaiti-travellers/ Tue, 05 Jan 2016 08:41:09 +0000 http://www.traveldailymedia.com/?p=231090 The post BA offers more options to Kuwaiti travellers appeared first on TD (Travel Daily Media) Brand TD.

A recent survey conducted by British Airways in Kuwait revealed that taking part in fun-family oriented activities, visiting historical landmarks and discovering entertainment venues are among top activities for residents in Kuwait. In line with this report, the airline has launches special fares to key destinations. Later this year, British Airways will also launch direct […]

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Colosseum in Rome, Italy
Colosseum in Rome, Italy

A recent survey conducted by British Airways in Kuwait revealed that taking part in fun-family oriented activities, visiting historical landmarks and discovering entertainment venues are among top activities for residents in Kuwait.

In line with this report, the airline has launches special fares to key destinations. Later this year, British Airways will also launch direct flights from London to Inverness in Scotland, San Jose in California, Menorca in Spain, Palermo in Sicily, San Jose in Costa Rica and Lima in Peru among new routes.

“Travel today has become more affordable allowing families to plan more than one holiday a year,” said Paolo De Renzis, head of Middle East, Africa and Central Asia sales for British Airways.

From London, British Airways passengers can choose to fly to over 97 destinations in Europe.

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BA Kuwait Colosseum in Rome, Italy
Airlines split over Heathrow third runway impasse https://dev.traveldailymedia.com/airlines-split-over-heathrow-third-runway-impasse/ Fri, 11 Dec 2015 14:13:36 +0000 http://www.traveldailymedia.com/?p=230459 The post Airlines split over Heathrow third runway impasse appeared first on TD (Travel Daily Media) Brand TD.

Yesterday’s announcement that the Government is to defer a final decision on expansion at Heathrow has received strong criticism from international airlines serving the UK, despite a warning from British Airways that it may leave the UK if a third runway is built.   Dale Keller, chief executive of BAR UK said: “Our airline members are dismayed that the uncertainty […]

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The post Airlines split over Heathrow third runway impasse appeared first on TD (Travel Daily Media) Brand TD.

Yesterday’s announcement that the Government is to defer a final decision on expansion at Heathrow has received strong criticism from international airlines serving the UK, despite a warning from British Airways that it may leave the UK if a third runway is built.  

London Heathrow.
London Heathrow.

Dale Keller, chief executive of BAR UK said: “Our airline members are dismayed that the uncertainty and indecision over expanding Heathrow is set to continue into next summer for what appears to be local political reasons, rather than the need for further environmental analysis.

“The Airports Commission spent almost three years – and £20 million, to produce the most detailed independent report of its type ever commissioned. It therefore seems inconceivable that the Government has had insufficient time, or a lack of information, to make the decision it long promised.

“The world’s airlines need certainty to invest in the UK and we urge the Government to urgently come to a decision since every week that passes has a direct cost to the UK economy, its international connectivity and reputation”.

British Airways has warned against the construction of a third runway, claiming it will lead to an increase in passenger charges that will make it unviable to remain based at the airport.

IAG CEO Willie Walsh claimed a proposed doubling of passenger fees would turn Heathrow into a ‘white elephant’.

“We won’t pay for it and we most certainly won’t pre-fund the construction of any new infrastructure. Why should IAG’s customers pay today for tomorrow’s customers? Some people may say that we have no other option. Actually we do.

“Heathrow is not IAG’s only hub. We can develop our business via Madrid, which has spare capacity, and Dublin, where there are plans for a cost-effective and efficient second runway,” the chief executive said.

Meanwhile, Heathrow said today that it has full confidence in its new expansion plan and pledged to work with Government to deliver Britain the hub capacity it needs within tough environmental limits.

John Holland-Kaye, chief executive of Heathrow Airport said: “The Airports Commission, announced by the Prime Minister three years ago, made a unanimous and unambiguous recommendation in July for Heathrow expansion.

“Our new plan will connect the whole nation to global growth while providing opportunities for the local community and making Heathrow the most environmentally responsible hub airport in the world.  I am confident we can meet tough environmental standards.”

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Heathrow Airport fea London Heathrow.
BA to launch Dreamliner on Dubai route https://dev.traveldailymedia.com/ba-to-launch-dreamliner-on-dubai-route/ Thu, 10 Dec 2015 05:47:03 +0000 http://www.traveldailymedia.com/?p=230407 The post BA to launch Dreamliner on Dubai route appeared first on TD (Travel Daily Media) Brand TD.

British Airways recently announced its intent to fly the new Boeing 787-9 Dreamliner, complete with a new First cabin on the Dubai route from October 2016. This announcement follows the successful launch of the 787-9 on British Airways’ Abu Dhabi and Muscat routes on 5 November 2015. The airline has also confirmed it will be […]

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British Airways new first cabin on its Dreamliner
British Airways new first cabin on its Dreamliner

British Airways recently announced its intent to fly the new Boeing 787-9 Dreamliner, complete with a new First cabin on the Dubai route from October 2016.

This announcement follows the successful launch of the 787-9 on British Airways’ Abu Dhabi and Muscat routes on 5 November 2015. The airline has also confirmed it will be flying the Dreamliner to Jeddah from July 2016.

Paolo De Renzis, head of Middle East, Africa and Central Asia Sales for British Airways said: “The new first generation cabin is particularly popular with customers who are looking for that bit of extra luxury when flying.”

The Boeing 787-9 Dreamliner currently serves Abu Dhabi, Muscat, Delhi and Kuala Lumpur and will operate flights to Austin from 5 February and San Jose from 4 May 2016. The new 787-9s will be rolled out across a number of routes in 2016 including Newark, Narita, Jeddah, Houston, Mumbai, Boston and Dubai.

The first cabin has just eight seats offering more exclusivity and privacy to customers.

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BA 787 British Airways new first cabin on its Dreamliner
BA adds some Hollywood glamour to Dreamliner launch https://dev.traveldailymedia.com/ba-adds-some-hollywood-glamour-to-dreamliner-launch/ Thu, 26 Nov 2015 11:51:01 +0000 http://www.traveldailymedia.com/?p=229874 The post BA adds some Hollywood glamour to Dreamliner launch appeared first on TD (Travel Daily Media) Brand TD.

To mark the launch of British Airways’ Boeing 787-9 Dreamliner on its daily London-Abu Dhabi-Muscat service on 6 November, the airline recruited Hollywood star and Australian Margot Robbie to promote the launch in Abu Dhabi.  Photographed in the Liwa desert in Rub Al Khali (the Empty Quarter), the actress was flanked by British Airways pilots – […]

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To mark the launch of British Airways’ Boeing 787-9 Dreamliner on its daily London-Abu Dhabi-Muscat service on 6 November, the airline recruited Hollywood star and Australian Margot Robbie to promote the launch in Abu Dhabi. 

Margot Robbie pictured in Abu Dhabi.
Margot Robbie pictured in Abu Dhabi.

Photographed in the Liwa desert in Rub Al Khali (the Empty Quarter), the actress was flanked by British Airways pilots – a number of whom operated the inaugural 787-9 Dreamliner flight from Heathrow to Abu Dhabi and Muscat.

British Airways will add the 787-9 Dreamliner – which is poised to become the mainstay of the airline’s fleet – on several more destinations including Kuala Lumpur, Austin and the airline’s upcoming new route San Jose, California, next year.

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Margot-Robbie-in-an-Abu-Dhabi-Liwa-Desert-photoshoot-to-celebrate-the-new-British-Airways-787-9-Dreamliner-route—Image-by-Wouter-Kingma Margot Robbie pictured in Abu Dhabi.
BA teams with Skyscanner to launch NDC ticketing service https://dev.traveldailymedia.com/ba-teams-with-skyscanner-to-launch-ndc-ticketing-service/ Tue, 24 Nov 2015 10:46:27 +0000 http://www.traveldailymedia.com/?p=229732 The post BA teams with Skyscanner to launch NDC ticketing service appeared first on TD (Travel Daily Media) Brand TD.

  In an industry first, British Airways is teaming up with Skyscanner to sell tickets using IATA’s New Distribution Capability (NDC) standard.  Skyscanner is the first travel meta-search engine with the capacity to display and sell the tickets directly. The new solution will enable customers to browse elements such as cabin details, baggage allowance and […]

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In an industry first, British Airways is teaming up with Skyscanner to sell tickets using IATA’s New Distribution Capability (NDC) standard. 

British Airways
BA has teamed with Skyscanner to launch the NDC ticketing service.

Skyscanner is the first travel meta-search engine with the capacity to display and sell the tickets directly.

The new solution will enable customers to browse elements such as cabin details, baggage allowance and upgrade options.

At this stage, it will be available to customers using smartphones in the UK and through all devices in France, Germany and Switzerland.

Sara Dunham, British Airways’ head of marketing, retail and direct, said: “This partnership with Skyscanner will improve the experience for customers booking flights through travel search engines and they will be able to view more information about their flight from cabin choice to aircraft type. We all know consumers are more sophisticated and demand a more seamless experience, and this initiative lets us deliver that while still maintaining a direct relationship between the customer and British Airways. We look forward to seeing how this trial progresses.”

Initially, the move will only apply to British Airways ticket sales via Skyscanner’s facilitated booking engine, but in the future the airline is aiming to offer customers the ability to buy the full range of ancillary options, such as allocated seating and additional baggage through the travel search site.

Skyscanner’s decision to choose NDC positions it as a global distribution point for advanced ticket and ancillary bookings. The travel search engine can now easily publish and process any NDC-ready provider’s tickets and ancillaries through its booking platform.

 

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britishairways British Airways
BA confirms Kalamata route https://dev.traveldailymedia.com/ba-confirms-kalamata-route/ Thu, 19 Nov 2015 13:59:55 +0000 http://www.traveldailymedia.com/?p=229580 The post BA confirms Kalamata route appeared first on TD (Travel Daily Media) Brand TD.

British Airways has confirmed it will commence direct flights to Kalamata in the Greek region of Messinia in southwest Peloponnese from Heathrow on 30 April.  The flights will have total capacity of 168 people per flight and will fly twice weekly on Thursdays and Saturdays. The move follows nearby Costa Navarino’s hosting of this year’s ABTA Travel Convention. […]

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British Airways has confirmed it will commence direct flights to Kalamata in the Greek region of Messinia in southwest Peloponnese from Heathrow on 30 April. 

British Airways
BA will launch the flights next year.

The flights will have total capacity of 168 people per flight and will fly twice weekly on Thursdays and Saturdays. The move follows nearby Costa Navarino’s hosting of this year’s ABTA Travel Convention.

Stephanos Theodorides, vice chairman and managing director, TEMES said: “We are truly honoured that British Airways will commence two direct flights from Heathrow to Kalamata in April of 2016. At the same time, we are truly delighted that our joint cooperation with the prefecture of Peloponnese will contribute to such an impactful outcome, with significant benefits, both for the region, Costa Navarino and the country itself.”

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britishairways British Airways
BA’s new Dreamliner arrival celebrated with A-listers https://dev.traveldailymedia.com/bas-new-dreamliner-arrival-celebrated-with-a-listers/ Sun, 08 Nov 2015 06:41:35 +0000 http://www.traveldailymedia.com/?p=228983 The post BA’s new Dreamliner arrival celebrated with A-listers appeared first on TD (Travel Daily Media) Brand TD.

British Airways recently celebrated launch of its new Boeing 787-9 Dreamliner on its daily London-Abu Dhabi-Muscat service. The launch witnessed A-listers such as Australian actress Margot Robbie and Hollywood star Orlando Bloom fly in for an exclusive VIP party on Zaya Nurai Island just off the coast Abu Dhabi. The event played host to over […]

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Orlando Bloom at the launch of BA's Dreamliner routes
Orlando Bloom at the launch of BA’s Dreamliner routes

British Airways recently celebrated launch of its new Boeing 787-9 Dreamliner on its daily London-Abu Dhabi-Muscat service.

The launch witnessed A-listers such as Australian actress Margot Robbie and Hollywood star Orlando Bloom fly in for an exclusive VIP party on Zaya Nurai Island just off the coast Abu Dhabi. The event played host to over 200 guests, celebrities and VIPs.

The Boeing 787-9 features just eight seats in the first cabin, with just eight seats. The airline recently launched the Dreamliner on its Delhi route, with plans to roll out the aircraft on several more destinations including Kuala Lumpur, Austin and San Jose.

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BA AD Orlando Bloom at the launch of BA's Dreamliner routes
Hogan urges aviation authorities to ‘learn from the British’ https://dev.traveldailymedia.com/hogan-urges-aviation-authorities-to-learn-from-the-british/ Thu, 05 Nov 2015 14:11:45 +0000 http://www.traveldailymedia.com/?p=228935 The post Hogan urges aviation authorities to ‘learn from the British’ appeared first on TD (Travel Daily Media) Brand TD.

Etihad Airways president and CEO James Hogan has ramped up his airline’s campaign against legacy carriers, telling an audience of industry professionals in London that they must not be allowed to “stamp out” new competition.    Delivering the 2015 Brabazon Lecture at the Royal Aeronautical Society in London, Hogan said the global industry should learn […]

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Etihad Airways president and CEO James Hogan has ramped up his airline’s campaign against legacy carriers, telling an audience of industry professionals in London that they must not be allowed to “stamp out” new competition. 

James Hogan
James Hogan

 

Delivering the 2015 Brabazon Lecture at the Royal Aeronautical Society in London, Hogan said the global industry should learn from the UK, which he said was one of the first markets to embrace true competition and one in which innovation and new approaches could still be seen.

He claimed that air travel was stuck with a regulatory system which limits consolidation, competition and consumer choice.

“Air travel is the lifeblood of the modern economy.  But while the modern globalised economy has seen trade and tourism jump forward in leaps and bounds, the structure of our industry has shuffled forward only a few tiny steps,” he said.

“This is an industry which cries out for new competition, across many different markets; but it is one in which smaller operators can only operate in niche environments.”

To become a competitive global network carrier today is incredibly challenging, said Mr Hogan: “More than ever before, scale is the single defining factor behind success for a network carrier.

“Scale means a network which can compete against the networks of legacy carriers, built up over decades.

“Scale means the ability to reach consumers with a brand promise across many different markets – profile and visibility that will deliver customers.

“And scale means the ability to strip down costs to competitive levels, through economies of scale throughout operations. That means this is an industry which requires a massive cost of entry to compete.”

Hogan claimed legacy carriers such as the ‘Big Three’ US airlines and Lufthansa, were doing their best to stifle new competition.

“Currently, the US carriers are investing tens of millions of dollars to attempt to stifle competition, and we have seen similar moves by some the larger European legacy carriers. The victim here is the customer,” he said. “The cost is innovation.

“The way for aviation to flourish is through innovation. Innovation creates new ways of getting through the obstacles of a regulated, shackled industry.  Here in London, you have many of the great aviation innovators on your doorstep – what BA is doing today, what EasyJet and Ryanair have done over the last 15 years and what bmi did over much of its life.

“This industry needs to encourage that innovation for the benefits it brings to customer choice and to real competition.

“New approaches will help this industry flourish into the future. We should not allow those new approaches to be stamped out by the entrenched interests of the legacy carriers.”

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James Hogan web James Hogan
BA launches Miami A380 service https://dev.traveldailymedia.com/ba-launches-miami-a380-service/ Sun, 25 Oct 2015 16:19:34 +0000 http://www.traveldailymedia.com/?p=228365 The post BA launches Miami A380 service appeared first on TD (Travel Daily Media) Brand TD.

British Airways has launched its A380 service from London to Miami.  The inaugural flight BA209 arrived at Miami International Airport on Sunday and commenced its return leg later that evening local time. “We have been flying between Miami and London for more than 40 years and this week we are reinforcing our commitment by introducing […]

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British Airways has launched its A380 service from London to Miami. 

British Airways' A380
British Airways’ A380

The inaugural flight BA209 arrived at Miami International Airport on Sunday and commenced its return leg later that evening local time.

“We have been flying between Miami and London for more than 40 years and this week we are reinforcing our commitment by introducing an incredible new aircraft onto the route,” said Simon Brooks, SVP Americas for British Airways.

BA is now operating two daily services to Miami using the A380 and B747 aircraft.

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BA A3801 British Airways' A380
Sun-Air signs codeshare deal with Qatar Airways https://dev.traveldailymedia.com/sun-air-signs-codeshare-deal-with-qatar-airways/ Mon, 12 Oct 2015 12:25:31 +0000 http://www.traveldailymedia.com/?p=227815 The post Sun-Air signs codeshare deal with Qatar Airways appeared first on TD (Travel Daily Media) Brand TD.

Qatar Airways has signed a code-share agreement with Danish carrier SUN-AIR, a franchise of British Airways.  From October 8, SUN-AIR and Qatar Airways will introduce code-share flights between Billund, Aalborg and Aarhus in Jutland, the Western part of Denmark, and several European destinations including Oslo, Brussels, Manchester and Munich. This new cooperation expands the options for […]

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Qatar Airways has signed a code-share agreement with Danish carrier SUN-AIR, a franchise of British Airways. 

Sun-Air operates BA-branded Dormier aircraft from Cambridge Airport.
Sun-Air operates BA-branded Dormier aircraft.

From October 8, SUN-AIR and Qatar Airways will introduce code-share flights between Billund, Aalborg and Aarhus in Jutland, the Western part of Denmark, and several European destinations including Oslo, Brussels, Manchester and Munich.

This new cooperation expands the options for Qatar Airways’ passengers travelling to and from Denmark, opening up an enhanced range of travel options in addition to Copenhagen. The code-share agreement will lead to new connections between Denmark and a large number of business and leisure destinations around the world including Bali, Singapore, Mumbai, Goa, Kuala Lumpur, Bangkok, Hanoi, Shanghai, Hyderabad and Dhaka.

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Sun-Air Sun-Air operates BA-branded Dormier aircraft from Cambridge Airport.
Sun-Air boosts Cambridge-Nordic connections https://dev.traveldailymedia.com/sun-air-boosts-cambridge-nordic-connections/ Fri, 09 Oct 2015 08:52:08 +0000 http://www.traveldailymedia.com/?p=227740 The post Sun-Air boosts Cambridge-Nordic connections appeared first on TD (Travel Daily Media) Brand TD.

Continuing the success of the Gothenburg service introduced in March this year by British Airways’ franchise partner, SUN-AIR of Scandinavia, the airline is expanding its range of Nordic destinations from Cambridge to offer connecting services to both the Swedish capital, Stockholm as well as Helsinki, the capital of Finland.  Passengers from Cambridge heading to the two Scandinavian capitals […]

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Continuing the success of the Gothenburg service introduced in March this year by British Airways’ franchise partner, SUN-AIR of Scandinavia, the airline is expanding its range of Nordic destinations from Cambridge to offer connecting services to both the Swedish capital, Stockholm as well as Helsinki, the capital of Finland. 

Sun-Air operates BA-branded Dormier aircraft from Cambridge Airport.
Sun-Air operates BA-branded Dormier aircraft from Cambridge Airport.

Passengers from Cambridge heading to the two Scandinavian capitals will be able to take advantage of rapid connections at Gothenburg to convenient onward flights arriving at Stockholm’s downtown Bromma Airport, and at Helsinki’s main Vantaa international airport.

Flights depart Cambridge daily Monday-Thursday at 0700 and, with an easy en-route transfer, arrive into Stockholm Bromma around lunchtime, or early afternoon at Helsinki.

Return flights depart Helsinki and Stockholm in the late afternoon at approximately 1600 with short transfer en-route and arrive in Cambridge at 1900 local time.  All flights are operated by regional jet aircraft, including SUN-AIR’s Dornier 328 jets based at Cambridge.

David Surley, head of business and route development at Cambridge International Airport, welcomed the new flight connections: “SUN-AIR has not only brought us closer to Scandinavia with its daily mid-week Gothenburg flights, in the British Airways brand, it is now connecting Cambridge and our region to two of Europe’s most important capital cities.  Flight links to Stockholm’s downtown Bromma Airport take you right to the heart of the Swedish capital, saving valuable time and avoiding lengthy road journeys, while the link to Helsinki is particularly significant – the only connection from the East England region, shaving hours off the alternative journey time using Gatwick or Heathrow airports.  The fact these connections are daily Monday to Thursday, with short and easy transfers at Gothenburg, is super convenient for Cambridge customers on both business and leisure alike.”

 

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Sun-Air Sun-Air operates BA-branded Dormier aircraft from Cambridge Airport.
BA rolls out its ‘flying with confidence’ course https://dev.traveldailymedia.com/ba-rolls-out-its-flying-with-confidence-course/ Thu, 01 Oct 2015 05:58:38 +0000 http://www.traveldailymedia.com/?p=227427 The post BA rolls out its ‘flying with confidence’ course appeared first on TD (Travel Daily Media) Brand TD.

British Airways’ once again rolls out its ‘flying with confidence’ course in Dubai. The course will be conducted on 17 October 2015 at The Capital Club in DIFC. The one day course, which has helped more than 50,000 people overcome flying phobias, will be hosted by British Airways captain and course instructor, Steve Allright. “Today, […]

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British Airways Captain Steve Allright talks to passengers during the Flying With Confidence course
British Airways Captain Steve Allright talks to passengers during the Flying With Confidence course

British Airways’ once again rolls out its ‘flying with confidence’ course in Dubai. The course will be conducted on 17 October 2015 at The Capital Club in DIFC.

The one day course, which has helped more than 50,000 people overcome flying phobias, will be hosted by British Airways captain and course instructor, Steve Allright.

“Today, people travel more frequently than ever before, be it for work or leisure as flying is no longer limited to the rich or famous,” said captain Steve Allright.

Following a recent survey by British Airways, UAE residents said that their preferred travelling companion is either their partner or whole family, with both receiving 37% of results.

Captain Allright further added, “Aerophobia can develop due to a combination of other phobias such as claustrophobia or acrophobia. A lot of people who now face varying degrees of aerophobia are the same people who have flown frequently over their lifetime without any fear.”

The one day course addresses a number of concern areas including how an aircraft operates, turbulence and other technical aspects of flying.

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Flying British Airways Captain Steve Allright talks to passengers during the Flying With Confidence course
British Airways to open Dubai lounge https://dev.traveldailymedia.com/british-airways-to-open-dubai-lounge/ Wed, 02 Sep 2015 09:40:54 +0000 http://www.traveldailymedia.com/?p=226340 The post British Airways to open Dubai lounge appeared first on TD (Travel Daily Media) Brand TD.

In a recent development, British Airways has announced its intent to launch its dedicated Galleries lounge in Concourse D at Dubai International Airport. When Dubai International Airport opens Concourse D the lounge will be the second location after Singapore to offer the British Airways’ new Concorde Bar. Paolo De Renzis, head of Middle East, Africa […]

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The British Airways first class lounge
The British Airways first class lounge

In a recent development, British Airways has announced its intent to launch its dedicated Galleries lounge in Concourse D at Dubai International Airport.

When Dubai International Airport opens Concourse D the lounge will be the second location after Singapore to offer the British Airways’ new Concorde Bar.

Paolo De Renzis, head of Middle East, Africa and Central Asia Sales for British Airways said: “Lounges are a key benefit of our frequent flyer programme and our team has designed an exclusive environment in Dubai. It showcases the best of British design and style.”

Access will be limited to British Airways first and club world (business class) customers, British Airways executive gold and silver members and oneworld frequent flyers with emerald and sapphire status. The Concorde Bar will be exclusively for British Airways’ first customers and their eligible guests.

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Dxb bA The British Airways first class lounge
BA to launch first service to San Jose https://dev.traveldailymedia.com/ba-to-launch-first-service-to-san-jose/ Tue, 01 Sep 2015 10:06:41 +0000 http://www.traveldailymedia.com/?p=226277 The post BA to launch first service to San Jose appeared first on TD (Travel Daily Media) Brand TD.

California’s tech heartland, Silicon Valley, will receive its first direct service to London Heathrow when British Airways launches non-stop flights to San José on 4 May 2016. Fares to San José will be priced from £599 return, during British Airways’ ‘Big British Take Off’ promotion. San José is the world’s software powerhouse and home to […]

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California’s tech heartland, Silicon Valley, will receive its first direct service to London Heathrow when British Airways launches non-stop flights to San José on 4 May 2016.

Fares to San José will be priced from £599 return, during British Airways’ ‘Big British Take Off’ promotion.

San José is the world’s software powerhouse and home to household hi-tech giants such as Adobe, Apple, Cisco, eBay, Google and Intel, as well as thousands of tech start-up companies and world-famous Stanford University in nearby Palo Alto.

British Airways will operate daily flights using its new 787-9 Dreamliner, which features its new First Class cabin.

Customers can already fly daily to Los Angeles and San Francisco in comfort and style on British Airways’ super-jumbo, the A380, the world’s largest passenger aircraft.

Stephen Humphreys, British Airways, head of global sales, said: “There’s no better place to fly the world’s most advanced passenger aircraft than to the world’s home of hi-tech and innovation, San José.

“We’re sure this new service will prove just the business for Californian-based companies looking to expand into Europe and will strengthen London’s strong commercial ties with the West Coast.”

Sam Liccardo, mayor of San Jose, said: “San José and Silicon Valley tech companies have committed to Mineta San José International as being their airport of choice, and have expressed strong support for a direct flight to London for several years.

“British Airways’ announcement to launch services between San José and London Heathrow will be well received by both business and leisure travellers in our region.”

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Low-cost airlines breaking the budget: report https://dev.traveldailymedia.com/low-cost-airlines-breaking-the-budget-report/ Mon, 17 Aug 2015 13:31:56 +0000 http://www.traveldailymedia.com/?p=225694 The post Low-cost airlines breaking the budget: report appeared first on TD (Travel Daily Media) Brand TD.

More than a third of UK holidaymakers still think they’re being taken for a ride when it comes to budget airline pricing, according to new research from Gocompare.com Travel Insurance. In a survey of more than 1800 UK adults who’ve holidayed abroad, 38% felt that budget flight pricing is misleading with low cost giants Ryanair and […]

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More than a third of UK holidaymakers still think they’re being taken for a ride when it comes to budget airline pricing, according to new research from Gocompare.com Travel Insurance.

In a survey of more than 1800 UK adults who’ve holidayed abroad, 38% felt that budget flight pricing is misleading with low cost giants Ryanair and easyJet being flagged as the worst for advertising low fares, which are not so low on closer inspection. 29% of respondents said that they’d never been able to get a flight as cheaply as the advertised price.

28% of consumers have found that the charges added to the cost of the flight often add up to more than the basic ticket price and 43% don’t think budget flights are that cheap when you add on the charges for hold luggage and extras.

Despite Ryanair promising greater pricing transparency, 37% of consumers still felt the airline had misleading prices while 27% thought the same about easyJet. In third place was Flybe with 9%.

Researchers at Gocompare.com put the airlines’ pricing policies to the test and found that if all you want is a no frills flight, generally speaking, what you see is what you get. However, if you want a few extras like reserved seating and hold luggage, there’s not a lot between the budget and a premium airlines’ pricing.

Gocompare.com looked at flights from London airports to Bordeaux departing on the 2nd of September and returning on the 9th September. In each case researchers chose the cheapest flights available regardless of the flight times. The prices include taxes and airport charges. The two budget options allowed for hand luggage only to a maximum size of 56cmx45cmx25cm and maximum weight of 10kg. Ryanair, easyJet and BA also allow an extra small bag such as laptop bag, briefcase or handbag to be stowed under the seat. With the extras, researchers selected the cheapest reserved seats and minimum hold luggage option, plus the cheapest payment method, which in all cases was by debit card.

The cost of not-so budget flights

Airline Headline outbound flight price Inbound flight price Total return flights price Reserved seating

(per seat)

Hold luggage Total with extras
Ryanair £17.99 £23.99 £41.98 £5.99 e/w £25.00 e/w (max 15kg) £103.96
easyJet £29.49 £20.33 £49.82 £3.49 e/w £28.00 rtn (max 20kg) £85.80

 

British Airways £106.76

(Standard Economy)

£106.76 Included Included up to 23kg £106.76

 

*Prices checked on the 2nd July 2015 for one adult passenger

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British Airways celebrates Golf with Justin Rose https://dev.traveldailymedia.com/british-airways-celebrates-golf-with-justin-rose/ Wed, 29 Jul 2015 08:50:21 +0000 http://www.traveldailymedia.com/?p=224928 The post British Airways celebrates Golf with Justin Rose appeared first on TD (Travel Daily Media) Brand TD.

Dubai has been favoured by a significant number of Golf enthusiast. In a recent survey conducted by British Airways, nearly one third (32%) of Bahrain residents stated that their favourite place to play a round of golf is undoubtedly Dubai. The similar sentiments were also expressed by British Airways ambassador and golf star Justin Rose. […]

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Justin Rose on the Golf pitch
Justin Rose on the Golf pitch

Dubai has been favoured by a significant number of Golf enthusiast.

In a recent survey conducted by British Airways, nearly one third (32%) of Bahrain residents stated that their favourite place to play a round of golf is undoubtedly Dubai.

The similar sentiments were also expressed by British Airways ambassador and golf star Justin Rose. He had previously singled out the 8th hole at Emirates Golf Club as one of his favourite nine holes around the world.

In second place with 29% is Scotland, said to be the birthplace of the game. For Rose, the 18th hole at the St Andrews complex also features in his top nine holes to play.

The next in line was San Francisco which took third place with 13% of Bahrain residents.

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Justin Rose British Airways Announcement Justin Rose on the Golf pitch
British Airways deploys Dreamliners to UAE and Oman https://dev.traveldailymedia.com/british-airways-deploys-dreamliners-to-uae-and-oman/ Thu, 16 Jul 2015 10:41:37 +0000 http://www.traveldailymedia.com/?p=224494 The post British Airways deploys Dreamliners to UAE and Oman appeared first on TD (Travel Daily Media) Brand TD.

British Airways will soon take delivery of its first Boeing 787-9 aircraft in 2015 with UAE, Oman and Delhi routes to be served. The airline has announced that the new Boeing 787-9 Dreamliner with a new first class cabin, will start flying to Delhi from 25 October with UAE and Oman to follow later in […]

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British Airways announces its Dreamliner routes
British Airways announces its Dreamliner routes

British Airways will soon take delivery of its first Boeing 787-9 aircraft in 2015 with UAE, Oman and Delhi routes to be served.

The airline has announced that the new Boeing 787-9 Dreamliner with a new first class cabin, will start flying to Delhi from 25 October with UAE and Oman to follow later in 2015.

The 787-9, the first of which is due to arrive with British Airways in September.

Paolo De Renzis, British Airways area commercial manager for the Middle East & Central Asia said: “In response to our passengers’ demand for luxury travel options, we have selected Abu Dhabi and Muscat among the first routes to welcome the new Dreamliners.”

The airline is also revamping 18 of its 747s in-line with the newest arrivals to British Airways’ fleet. In response to customer demand, the airline is changing the aircraft’s configuration and adding an additional 16 club world seats.

With a total of 42 787s destined to join British Airways, the aircraft is to become the mainstay of the airline’s fleet.

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UAE Boeing British Airways announces its Dreamliner routes
BA reveals 787-9 route plans https://dev.traveldailymedia.com/ba-reveals-787-9-route-plans/ Wed, 15 Jul 2015 12:11:02 +0000 http://www.traveldailymedia.com/?p=224449 The post BA reveals 787-9 route plans appeared first on TD (Travel Daily Media) Brand TD.

British Airways is set to take delivery of its first Boeing 787-9 aircraft in 2015 with the UAE, Oman and Delhi routes among the first to welcome the Dreamliner.   The airline has confirmed the aircraft will start flying to Delhi from 25 October, with UAE and Oman to follow later in 2015. The 787-9, the […]

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The post BA reveals 787-9 route plans appeared first on TD (Travel Daily Media) Brand TD.

British Airways is set to take delivery of its first Boeing 787-9 aircraft in 2015 with the UAE, Oman and Delhi routes among the first to welcome the Dreamliner.  

BA's new 787-9 Dreamliner.
BA’s new 787-9 Dreamliner.

The airline has confirmed the aircraft will start flying to Delhi from 25 October, with UAE and Oman to follow later in 2015.

The 787-9, the first of which is due to arrive with British Airways in September, is 20ft longer that its 787-8 predecessor (of which the airline has eight), so as well as offering World Traveller (economy), World Traveller Plus (premium economy) and Club World (business class), there’s also room for a new First class cabin – a first for the airline’s 787 fleet.

“British Airways continues to renew its commitment across the region as the airline invests in new aircraft and expands its premium travel offerings,” said Paolo De Renzis, British Airways Area commercial manager for the Middle East & Central Asia. “In response to our passengers’ demand for luxury travel options, we have selected Abu Dhabi and Muscat among the first routes to welcome the new Dreamliners.”

BA says the FIRST suites reflect a new generation in premium travel; the First cabin will have just eight seats in comparison to the 14 available on other British Airways long-haul aircraft, giving even more exclusivity and privacy to customers.

Created specifically for the Boeing 787-9, the new First suites have been designed based on feedback from First customers.

The suites include four new storage areas. A new ottoman next to the adjustable footstool has enough room for shoes, handbags and personal items, while the personal suiter for jackets and coats is now accessible without the customer having to move from their seat.

BA says a new locker positioned at eye-level is ideal for smaller personal effects such as tablets, spectacles, passport and wash-bags. A mirror has also been fitted to the inside of the locker door for personal grooming.

Customers who need to charge any devices can do so in a discreet stowage area next to their armrest.

The seat and in-flight entertainment console has been updated with a new handset, much like a smartphone, integrated into the seat from which travellers can control their in-flight entertainment. During flight, the handset can be docked so that customers are also able to watch one item, such as the moving map, on the handset and another, such as a film, on the 23inch fixed screen. This also means travellers will be able to enjoy gate-to-gate entertainment, without having to stow their television for take-off and landing.

The smart ‘jog-dial’ now manages six different functions of the seat, including the recline, headrest and lumbar inflate and a ‘global’ lighting control to manage both ambient and reading lighting.

The new First cabin on the Boeing 787-9 was developed by Forpeople, London, working together with the airlines’ in-house teams and British suppliers, including PROTOTRIM, which developed the high quality soft leather and fabric trim within the suite and London-based Pritchard Themis who worked on the suite and cabin lighting.

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BA787 BA's new 787-9 Dreamliner.
UK operators tour Tenerife on fam trip https://dev.traveldailymedia.com/uk-operators-tour-tenerife-on-fam-trip/ Thu, 09 Jul 2015 09:13:04 +0000 http://www.traveldailymedia.com/?p=224224 The post UK operators tour Tenerife on fam trip appeared first on TD (Travel Daily Media) Brand TD.

Tenerife Tourism Corporation and British Airways recently hosted a luxury fam trip for seven tour operators to experience some of the island’s most exclusive resorts and visitor attractions under the Tenerife Select brand.  The itinerary combined a variety of hotel inspections with activities in the north and the south of the island enabling the tour […]

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Tenerife Tourism Corporation and British Airways recently hosted a luxury fam trip for seven tour operators to experience some of the island’s most exclusive resorts and visitor attractions under the Tenerife Select brand. 

The agents in Tenerife.
The agents in Tenerife.

The itinerary combined a variety of hotel inspections with activities in the north and the south of the island enabling the tour operators to experience Tenerife’s luxury product offering. These activities included, amongst others, stargazing at the Teide National Park (pictured right), wine tasting at a local winery and a whale and dolphin-watching excursion.

Pictured right (from left to right): Sam Beardsall (Classic Collection), Enrique Martin (Hume Whitehead), Elena Mastora (Tenerife Select), Simone Adams (Perfect Weddings & Honeymoons Abroad), Michelle Williams (Prestige Holidays), Dawn Letham (Prestbury Worldwide Resorts), Michelle Devenney (Broadway Travel), Adele Meldon (Eden Luxury Collection) and Deborah Barnett (Essential Escapes/Tots Too).

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Tenerife The agents in Tenerife.
Europe’s largest airlines join forces for EU Aviation Strategy https://dev.traveldailymedia.com/europes-largest-airlines-join-forces-for-eu-aviation-strategy/ Thu, 18 Jun 2015 16:08:06 +0000 http://www.traveldailymedia.com/?p=223270 The post Europe’s largest airlines join forces for EU Aviation Strategy appeared first on TD (Travel Daily Media) Brand TD.

The CEOs of Europe’s five largest airline groups – Air France KLM, easyJet, International Airlines Group, Lufthansa Group and Ryanair – have agreed to work together to lobby for the development of a new EU Aviation Strategy that they say will support growth and jobs across Europe, strengthen the sector and give Europe’s passengers lower […]

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The CEOs of Europe’s five largest airline groups – Air France KLM, easyJet, International Airlines Group, Lufthansa Group and Ryanair – have agreed to work together to lobby for the development of a new EU Aviation Strategy that they say will support growth and jobs across Europe, strengthen the sector and give Europe’s passengers lower fares and more choice. 

Air France will retire its old Boeing 747-400s
Air France.

The agreement was forged in response to EU Transport Commissioner Violeta Bulc’s consultation on a new EU Aviation Strategy.

The airlines identified four measures that would support the commission‘s objectives of enhancing the competitiveness of the European air transport industry both at European and international level, supporting growth and jobs across Europe and which would help consumers through the provision of more flights and lower fares.

According to a statement issued by the airlines, the measures are:

  • The development of an EU aviation strategy with a plan for a simple efficient regulatory structure, which would strengthen the competitiveness of European airlines, ensure jobs and growth through innovation (e.g. Horizon 2020), protect consumer interests and promote more efficiency to reduce costs.
  • Lowering the cost of the EU’s airports by ensuring that monopoly airports are effectively regulated; ensuring that passengers receive the full benefit of the commercial revenues, which they create at airports; and that security charges are efficient. This could be achieved by reforming the Airport Charges Directive.
  • Delivering reliable and efficient airspace by reducing the cost of ATC provision; ensuring that ATC strikes do not cause disruption to passengers across Europe; resetting the Single European Sky strategy by focusing on using new technology to make efficiency savings; and using SESAR funding to drive compliance with the Single Sky framework.
  • Stimulating more economic activity and jobs by creating the right regulatory environment, removing passenger taxes and unreasonable environmental taxes.

In a joint statement, the five CEOs – Alexandre de Juniac, Carolyn McCall, Willie Walsh, Carsten Spohr and Michael O’Leary – outlined their vision:

“Europe’s airlines form the most competitive sector in aviation with a diverse mix of carriers offering competition and choice to consumers. This is the first time we have set aside our competitive battles to highlight the importance of a new European Aviation Strategy.

“The liberalisation of aviation in Europe in the 1990s, creating a fully liberalised single market with a comprehensive common regulatory framework 18 years ago, strongly enhanced competition across Europe.As a result, consumers have benefited with substantially lower fares and more routes across Europe and to the rest of the world. At the same time, EU airlines have maintained leading safety standards. The range and quality of services have increased and airline costs have fallen by 1 – 2% per year for the last two decades.

“We believe that this decline should now be matched by a reduction in those costs which airlines do not control themselves.

“As the new Transport Commissioner prepares a new Aviation Strategy for Europe she must drive more competition, encourage more efficiency and help reduce costs in other parts of our industry (such as monopoly airports and Air Traffic Control providers) and reduce the tax burden on passengers.”

Alongside the proposed policy positions the five CEOs confirmed their support for several key principles and action items. The most important of these is the commitment to safety and ensuring that safety standards are developed based on a risk-based scientific assessment, they said.

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B747-400_air_france_01 Air France.
Key UK attractions lure UAE residents https://dev.traveldailymedia.com/key-uk-attractions-lure-uae-residents/ Mon, 15 Jun 2015 08:53:02 +0000 http://www.traveldailymedia.com/?p=223054 The post Key UK attractions lure UAE residents appeared first on TD (Travel Daily Media) Brand TD.

UK presents some key attractions which are a draw to UAE residents. With locations ranging from Central London to the Scottish Highlands, the British James Bond movie franchise is still encouraging travellers from the UAE to visit UK. In a recent survey conducted by British Airways, one in four UAE residents asked, said that the […]

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Hollywood lure for UAE tourists in UK
Hollywood lure for UAE tourists in UK

UK presents some key attractions which are a draw to UAE residents.

With locations ranging from Central London to the Scottish Highlands, the British James Bond movie franchise is still encouraging travellers from the UAE to visit UK.

In a recent survey conducted by British Airways, one in four UAE residents asked, said that the films that showcase sophisticated British secret service agent 007 inspire them to travel to the UK.

Bond was closely followed in second place by Harry Potter – with 22% – whose popularity has seen King’s Cross Railway Station in London include a sign for Platform 9¾.

Paolo De Renzis, British Airways’ area commercial manager for the Middle East & Central Asia said: “After more than 50 years, James Bond franchise is more popular than ever. The UK is full of locations that have been featured on big and small screens, from Oxfordshire in Downton Abbey to Northern Island in Game of Thrones, there are many places worth exploring over the summer.”

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Iconic UK Hollywood lure for UAE tourists in UK
airberlin follows IAG’s lead and exits Euro airline body https://dev.traveldailymedia.com/airberlin-follows-iags-lead-and-exits-euro-airline-body/ Tue, 21 Apr 2015 09:12:30 +0000 http://www.traveldailymedia.com/?p=220788 The post airberlin follows IAG’s lead and exits Euro airline body appeared first on TD (Travel Daily Media) Brand TD.

airberlin has followed the lead of British Airways/Iberia parent IAG in withdrawing its membership from peak European aviation body, the Association of European Airlines (AEA).  The airline’s claimed it took the decision to leave the organisation in light of the AEA’s commitment to a “protectionist aviation policy in Europe”. “We see no future in [this] policy. […]

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The post airberlin follows IAG’s lead and exits Euro airline body appeared first on TD (Travel Daily Media) Brand TD.

airberlin has followed the lead of British Airways/Iberia parent IAG in withdrawing its membership from peak European aviation body, the Association of European Airlines (AEA). 

airberlin has exited stage right from the AEA.
airberlin has exited stage right from the AEA.

The airline’s claimed it took the decision to leave the organisation in light of the AEA’s commitment to a “protectionist aviation policy in Europe”.

“We see no future in [this] policy. On the contrary, the liberalisation of bilateral agreements will promote further consolidation and new, innovative business models, thereby benefitting all passengers. With its current focus and representation of interests, the AEA is not fulfilling these ideas, but allowing itself to be driven by airlines which desperately try to erect a new wall around Europe,” said airberlin CEO Stefan Pichler.

Like IAG, airberlin’s view would seem contrary to its own interests. However, like IAG, a significant shareholder in the airline is a Gulf carrier – in this case, Abu Dhabi’s Etihad Airways, which owns a 30% stake in the German airline. Qatar Airways acquired a 10% stake in IAG in January.

“I’m firmly convinced that new investment in the European aviation industry – from other regions of the world, for example – will not only preserve many jobs, but also create new ones. Increased competition will offer passengers more choice and more attractive services, and promote long-term growth and additional connections,” added Pichler.

airberlin said it would continue to be involved in aviation policy at a European level and will now actively promote its own initiatives in Brussels.

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airberlin airberlin
BA celebrates new A380 route https://dev.traveldailymedia.com/ba-celebrates-new-a380-route/ Mon, 20 Apr 2015 14:40:48 +0000 http://www.traveldailymedia.com/?p=220727 The post BA celebrates new A380 route appeared first on TD (Travel Daily Media) Brand TD.

British Airways has commenced A380 flights to San Francisco, marking the second destination in California after Los Angeles to receive the superjumbo.  Washington DC was the first American city to receive BA A380 flights in October 2014. Later this year, Miami in Florida will also receive an A380 taking the total to eight routes that […]

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British Airways has commenced A380 flights to San Francisco, marking the second destination in California after Los Angeles to receive the superjumbo. BA-A380

Washington DC was the first American city to receive BA A380 flights in October 2014.

Later this year, Miami in Florida will also receive an A380 taking the total to eight routes that British Airways services with an A380 (Los Angeles, Hong Kong, Johannesburg, Cape Town, Singapore, Washington, San Francisco and Miami).

Paolo De Renzis, British Airways’ area commercial manager for the Middle East & Central Asia said: “San Francisco is a firm favourite with our customers so we couldn’t be happier that they are now able to fly there on one of the newest and most advanced aircraft in our fleet.”

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BA-A380
IAG withdraws from European airline body over Open Skies threat https://dev.traveldailymedia.com/iag-withdraws-from-european-airline-body-over-open-skies-threat/ Fri, 17 Apr 2015 16:54:41 +0000 http://www.traveldailymedia.com/?p=220636 The post IAG withdraws from European airline body over Open Skies threat appeared first on TD (Travel Daily Media) Brand TD.

The parent company of British Airways has withdrawn its membership of peak European airline body the Association of European Airlines (AEA) in protest over the group’s hardline stance against Gulf airlines Emirates, Qatar Airways and Etihad Airways.  International Consolidated Airlines Group (IAG), which also operates Spanish airline Iberia, released a statement claiming that “on some […]

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The post IAG withdraws from European airline body over Open Skies threat appeared first on TD (Travel Daily Media) Brand TD.

The parent company of British Airways has withdrawn its membership of peak European airline body the Association of European Airlines (AEA) in protest over the group’s hardline stance against Gulf airlines Emirates, Qatar Airways and Etihad Airways. 

IAG is the parent company of British Airways and Iberia.
IAG is the parent company of British Airways and Iberia.

International Consolidated Airlines Group (IAG), which also operates Spanish airline Iberia, released a statement claiming that “on some important policy issues” it was “not aligned with the other AEA legacy airlines”.

“In particular, we believe global liberalisation of our industry is fundamental to our future growth and we are not willing to compromise on this fundamental matter.”

Qatar Airways – the subject of fierce criticism by European and US rivals which claim it and other Gulf airlines benefit from government subsidies – acquired a 10 percent stake in IAG in January for a reported £1.15 billion.

The AEA and the majority of US carriers have lobbied their respective governments in a bid to roll back Open Skies agreements, which they say unfairly advantage the Gulf airlines.

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BA-Iberia IAG is the parent company of British Airways and Iberia.
Guide for dealing with airline delays debuts https://dev.traveldailymedia.com/guide-for-dealing-with-airline-delays-debuts/ Wed, 08 Apr 2015 22:40:26 +0000 http://www.traveldailymedia.com/?p=220275 The post Guide for dealing with airline delays debuts appeared first on TD (Travel Daily Media) Brand TD.

Airport Parking & Hotels has launched its comprehensive guide for airline passengers dealing with delayed or cancelled flights.  Available on the company’s website, the guide includes research comparing 25 major airlines, including British Airways, EasyJet, Iberia and Virgin Atlantic, highlighting their policies relating to cancelled flights, delayed flights, refund procedures and any legal stipulations. All […]

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The post Guide for dealing with airline delays debuts appeared first on TD (Travel Daily Media) Brand TD.

Airport Parking & Hotels has launched its comprehensive guide for airline passengers dealing with delayed or cancelled flights. Heathrow crop

Available on the company’s website, the guide includes research comparing 25 major airlines, including British Airways, EasyJet, Iberia and Virgin Atlantic, highlighting their policies relating to cancelled flights, delayed flights, refund procedures and any legal stipulations.

All major airlines included in the research were found to provide similar amenities to passengers when a flight is cancelled or delayed. For example, British Airways, Cathay Pacific and Virgin Atlantic all offer passengers delayed by over four hours complimentary meals and refreshments as well as two telephone calls, telefax or emails. Whereas, some airlines including Alitalia and Japan Airlines only offer meals and refreshments on flights delayed by over five hours and do not stipulate if telephone calls or emails are included.

In regards to cancelled flights, all airlines offer passengers the option to re-book the next available flight to their original destination free of charge. Additionally, if a passenger requires an overnight stay, most airlines, apart from Alitalia, guarantee complimentary hotel accommodation and transportation between the airport and place of accommodation.

All airlines highlighted in the research offer a full refund if the cancelled flight is due to non-extraordinary circumstances. Passengers must note that refunds will only be processed via original form of payment for example credit card used at purchase. Additionally, Air France, Delta Airlines, and KLM passengers may choose travel vouchers of a higher value instead of obtaining a direct refund.

Travellers should be aware that time taken to process a refund varies according to airlines, for example, Aer Lingus specifies that reimbursement can take up to seven working days, whilst in contrast KLM may take up to four weeks to handle refund requests.

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Visit Orlando teams with BA for destination promotion https://dev.traveldailymedia.com/visit-orlando-teams-with-ba-for-destination-promotion/ Sat, 28 Mar 2015 22:25:15 +0000 http://www.traveldailymedia.com/?p=219898 The post Visit Orlando teams with BA for destination promotion appeared first on TD (Travel Daily Media) Brand TD.

Visit Orlando has partnered with British Airways to launch a new campaign targeted at younger British tourists who wouldn’t normally consider visiting the US destination.  The campaign, which will run until 5 April, spans print, outdoor, digital and social channels and features the ‘real characters of Orlando’. It focuses on four areas: dining, outdoor adventure, […]

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The post Visit Orlando teams with BA for destination promotion appeared first on TD (Travel Daily Media) Brand TD.

Visit Orlando has partnered with British Airways to launch a new campaign targeted at younger British tourists who wouldn’t normally consider visiting the US destination. Orlando

The campaign, which will run until 5 April, spans print, outdoor, digital and social channels and features the ‘real characters of Orlando’. It focuses on four areas: dining, outdoor adventure, entertainment and shopping.

The campaign coincides with British Airways’ launch of double-daily Boeing 777 services to Orlando from Gatwick this week.

“While Orlando is recognised as the theme park capital of the world, this campaign with British Airways delves more deeply into the broader Orlando vacation experience by sharing recommendations from actual locals,” said Mark Jaronski, vice president of global communications for Visit Orlando. “With additional flights from British Airways, a campaign reaching an audience with more flexibility to travel and the continually evolving and broadening of the Orlando holiday product, there’s no better time for agents to sell Orlando.”

 

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Orlando