TDA Face-to-Face: Krister Svensson, General Manager, W Hong Kong
1. Hong Kong has seen a large number of new hotels in recent years; what makes W Hong Kong stand out?
The unique brand positioning, outstanding service, innovative design and together with our high-profile ‘W Happenings’ make us stand out from the others. We are not just a hotel but a place where our guests can gain access to different lifestyle choices. W offers the sensory multiplex; it is about sight, sound, smell, touch, taste. The vibrant gathering places like the Living Room, which stimulates all the senses, stirs the soul and provides an ever-changing kaleidoscope of sensation. And our W Happenings, which are exclusively for in-house guests and invitees, engage our guests and let them mix and mingle with others who share the passion for the latest and the newest, and they will never know they may brush shoulders with world superstars at the parties.
2. How well has the hotel performed since opening?
Since the opening of W Hong Kong, W’s presence in the Asia Pacific region has increased with new W hotel openings. However, W Hong Kong has really set the bar by which people in this region will compare all other hotels. It has been named Top 10 Trendiest Hotels in Asia of TripAdvisor Travelers’ Choice awards and Best New Business Hotel in Asia Pacific by the readers of Business Traveller Asia Pacific for two consecutive years, which surely re-affirmed the position in the market.
3. How popular are the hotel’s F&B outlets proving, with guests and locals?
Our in-house guests are impressed by the signature Kitchen buffet breakfast because of the high quality food items and its eye-catchy presentation at the open kitchen area. They would also enjoy very much having a glass of wine or a cup of tea and chit chat with the locals at the Living Room, considered as the extension of home. And being quoted as the ‘Talk of the town’ restaurant by a local top weekly magazine recently, no doubt our new Chinese restaurant, Sing Yin Cantonese Dining has offered both the tourists and those in Hong Kong a new lifestyle dining choice. We highlight the unique features of Hong Kong streetscapes in its design and traditional Cantonese cuisine. And what the locals do not want to miss out is the Kitchen’s acclaimed Sunday Brunch with free-flowing Perrier- Jou