Lithuanian airline opens UK call centre
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From today” Star1 Airlines” have entered into an agreement with “Flight Directors” to provide local call center services, for customers residing in the united Kingdom. For all information on Star1’s routes, fares, special deals and payment options UK customers will be now able to use the local telephone number 01293 874901.
Star1 Airlines currently operates direct flights, between Vilnius and London Stansted, four times weekly, on Monday, Wednesday, Friday and Saturday., To assist UK resident Star1 customers with both up to date information and the purchase of tickets the airline has signed to use the services of UK based, airline call centre provider, The service will provide quick call answering and easy telephone booking facilities for all Star1customers, seven days per week, between 08:00 and 20:00 local.
Star1 Airlines Chief Executive, Martynas Laivys said”: Everything we do is aimed at making things convenient for our customer, both those who live here in Lithuania and those resident in the UK. Previously everyone had to call Vilnius to purchase the tickets but from today, by using a professional partner in the UK, we will be able to improve our service and manage all enquiries locally.
Flight Directors Chief Executive head Paul Argyle also welcomed the partnership with “Star1 Airlines” and said: ” We are proud that Star1 Airlines chose us to supply these important services for their UK customers.This is our latest call centre contract in a list stretching back 25 years, where we have successfully served airlines such as United Airlines, SAS, Etihad and many more. We are also fully committed to helping our new partner to promote the important route between VILNIUS and LONDON (Stansted), as well as offering our help with other related business issues.”
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