Choice Hotels, the company behind the Comfort, Quality and Clarion brands in Europe and part of Choice Hotels International, has awarded Quality Hotel Boldon, near Sunderland, it’s European Quality Hotel of the Year award.
“Capturing the European Hotel of the Year award highlights a property’s commitment to exceptional customer service and operational excellence,” said Mark Pearce, senior vice president, international division, for Choice Hotels.
Nicole Vanzie, GM, Quality Hotel Boldon said: “We are thrilled to have been recognised as the leading Quality hotel in Europe. The combination of our polished, contemporary rooms with our high TripAdvisor scores are a testament to our management and staff’s dedication to service, and to making guests feel like they are at home.”
Also recognised were Comfort Inn Kings Cross – St Pancras, which was named “UK Comfort Hotel of the Year”; and Clarion Collection Hotel St Albans City Centre, named “UK Clarion Hotel of the Year”.
Both were judged to be the best Clarion and Comfort hotels operating throughout the UK in 2015. The winners were selected by reviewing each franchised property’s guest satisfaction and cleanliness scores and by demonstrating consistent brand performance.
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