Why is it important to understand the guests requirements?

What will we need to do to close the sale?

Why you want to work with us:

We offer you opportunities to develop your capabilities, knowledge and network in the luxury travel industry. We are fun, energetic and supportive, and believe in developing your strengths. We value teamwork and collaboration. We offer a competitive salary and benefits package, flexible hours and we’d love it if you came to work with us, bringing all the expertise that you have developed.

Why is it critical to be able to set expectations to guests?

What we are looking for:

We are seeking a Senior Sales. Candidates should have at least 3 years successful experience in travel consulting, preferably with an existing luxury travel company.

How do we engage our guests?

• Ensure the engagement of guests in the sales process using high quality communication skills
• Determine and understand the guest’s requirements
• Design unique guest experiences using your creativity and knowledge of the destination
• Collaborate with reservations/operations to ensure a seamless experience for our guest
• Ensure timely and informative responses to all guest enquiries

To succeed you need to have:

• A guest orientated approach and enjoy the interaction
• High level of fluency in spoken & written English
• Previous experience as a travel consultant
• Key account managemnet experience
• Good organisational skills with attention to detail

Benefits:

• Competitive salary
• Provident fund
• Medical and accident insurance
• Company outing, regular creative activities and company party
• Annual holidays