Ascott enhances booking options
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Ascott has launched new series of online and mobile booking features.
Visitors to the serviced apartment operator’s standard or mobile websites will now be able to use a new citywide search function, offering an availability check for all available properties in any one city. This is intended to save time, as previously searches were limited to a single property. Users will then be able to filter searches by rate or by apartment type.
Those with more complicated travel plans can also now perform multi-city, multi-property or multi-apartment bookings within a single reservation process. For example, a guest can book two apartments in Shanghai and London in a single reservation instead of two separate bookings.
A new map feature is also intended to give guests a better idea of the location of each serviced residence in any one city.
“Ascott strives to provide guests a memorable experience at every touch point, right from when they search for our properties. Our enhanced web and mobile booking features will enable guests to search our properties more quickly and easily, and cater to their different reservation requirements. This builds on the launch of our mobile-friendly brand websites and online chat facility in 2012 for guests to easily access information, enquire and reserve Ascott’s properties,” said Tony Soh, Ascott’s chief corporate officer.
The new web and mobile booking features are available on all of Ascott’s three brand websites – the-ascott.com, citadines.com and somerset.com, and their mobile versions.
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