Automated solutions for TMCs
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This means that Travel Management Companies (TMCs), Online Travel Agencies (OTAs), and Corporate-direct clients can dramatically streamline their processes and reduce operational cost.
According to Jim Menge, AgentFactor CEO, “Leveraging the Internet is only one way travel companies will remain successful. Even more important is taking advantage of Internet technologies without the complexity typically involved. Streamlining operational processes is key to optimizing an agencies growth rate and improving an organization’s bottom line. With front-end commission having been replaced by service fees, smaller businesses which want to remain relevant can no longer continue to work as they did in the last century (yes, the 1990’s).”
AgentFactor offers its management team’s knowledge base, its network of partners, technology such as XML/API based web services, Quality Control software and back-end accounting platforms to achieve a high 90 percent average of touch-less ticketing and fulfilment processes.
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