In a bid to raise service standards in the state, Tourism Queensland has launched a new scheme called the ‘Queensland Pledge’. Developed in association with Tourism Australia and the Queensland Tourism Industry Council, the initiative simply asks tourism professionals to promise their very best efforts in customer service to visitors.
The pledge, which couples flood recovery programmes, is designed to encourage Queenslanders to up their service standards and raise the profile of the state among international travellers.
Tourism took a big hit after major flooding earlier this year. With visitor numbers down, Tourism, Events and Parks spokesman Cr Joe Ramia told The Chronicle newspaper; “We are committed to ensuring that those who are here have a great holiday experience, come back next time and tell all their friends.”