Customer Service Advisor – North Devon. An excellent opportunity to join a well-established and growing travel business based near Bideford in North Devon where you will be responsible for providing first class customer service and selling holidays to potential customers.

Customer Service Advisor Responsibilities

You will be providing the first and ongoing points of contact to customers, selling holidays and converting leads, making bookings and answering any questions the customer may have. You will maintain the company system to ensure communication is tracked, you will work towards and exceed a set of KPI’s/goals and maintain a strong knowledge of the company products and procedures.

Customer Service Advisor Skills Required

• Previous call-centre experience gained in a sales based environment
• An excellent phone manner and communication skills
• Experience managing a range of customers and finding resolutions to their needs
• Ability to meet targets with a self-motivated approach
• Experience in the travel, leisure or hospitality sector would be a distinct advantage
• Computer literate
• Excellent attention to detail

Customer Service Advisor Package

• A basic salary of £19.500
• 25 days holiday
• Hours: Monday to Sunday, 5 days per week, 37.5 hours per week.
• Shifts are in between 8am to 10pm and are determined by a rota in advance.
• Must be able to work from Head Office in Bideford when required, initially the role will be required to work from home until we return to office working

Don’t keep a good thing to yourself
We grow our business through referrals, so please don’t keep us to yourself. If you think we’re doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Executive Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit http://www.candmexecutive.co.uk/