Job Purpose:

A revenue director’s priority is to maximize hotel revenue through inventory and pricing controls. A DORM must actively promote revenue management concepts through, but not limited to, reservations sales, sales and front office.

Job Knowledge:

• Years of related experience: 5 to 7 years
• Education/qualifications: Bachelor’s Degree in related field or above

Essential Job Skills:

• Good Thai and English Language skills
• Strong organisational skills
• Ability to lead, motivate and develop a team of individuals
• Detailed knowledge of working practices of sales
• Strong negotiation skills
• Reasonable knowledge of computer systems
• Ability to cope with pressure

Desirable Job Skills:

• Detailed knowledge of computer systems
• Proven track record in hotel of similar standard in similar capacity, within Asia/Pacific

Physical Requirements: 

• In possession of all key faculties
• Strong stamina

Level of Independence:

•  Makes decisions within policy. Is required to perform independently and proactively without strong guidance

Level of Thinking

• Type of Thinking: Difficult – may face situations that require modification of methods or techniques.

Communication/Interpersonal skills:

• Skill level:
  • Good interpersonal skills required.
  • Interacts mainly with colleagues and occasionally with guests.
• Language Skills:
  • Deals or negotiates in Thai and English.
  • Advantageous to be able to deal in additional languages.

CONFIRMATION OF EMPLOYMENT REQUIREMENTS

• Proficiency in role at required level.
• Conversant with relevant emergency procedures.
• Knowledge of relevant rules and regulations.
• Knowledge of company, hotel, and its environment.
• Knowledge of relevant safety and security procedures.
• Knowledge of relevant guest satisfaction standards.
• English language requirements met or exceeded.