Miguel Mendez Reus

Thailand

About Miguel Mendez Reus

I would like to highlight that I have significant experience in Top Management , Customer Service, Communications, International Sales, and Marketing. I would like to improve on these strengths and further develop my skills in the Hotel & Travel Industry where I am developing my professional career,
I am ambitious and a self-motivated individual with a winner mind who is able to establish instant rapport with colleagues, customers and clients. I am well educated and focused on my career and professional aspirations. Top knowledge within the Spanish and Latin American Markets . WTM São Paulo , FITUR , ILTM.
I recognize myself as a leader that always bring the team together, openminded person , working well with different nationalities, and focus on exceeding the targets.


Education
ESIC
Marketing & International Business Sales
Marketing
09 Jan, 2005 - 19 Jun, 2009

General Manager (GM)

Trails Of Indochina • Bangkok

Apr 2017 - Present • 7 years 7 months
Trails of Indochina is proud to be recognized as a pioneer and leader in Destination Management and luxury travel within South East Asia. Our 250 international staff in 5 showcased destinations of Vietnam, Cambodia, Laos, Thailand, Myanmar ensures we have the expertise, skill and insight to take your guests on a journey that is both inspiring and creative, yet tightly controlled and managed. The purpose of the General Manager Thailand role is to manage all aspects of the business within Thail...

and alongside overseeing and supervising the duties of reservations, sales, operations, customer care, product and procurement. Fully manage Bangkok & Chiang Mai brand office. Legal and fiscal matters will be included within the role as will business development, human resource management and legislative compliance.

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Spanish Speaking Market Manager

Diethelm Travel • Bangkok

Feb 2016 - Sep 2017 • 1 year 7 months
Asian Spirit Co Ltd is an Incoming Tour Operator established and settle in Thailand since 1998. We are mainly focus in Spanish and South American Markets . Asian Spirit is considered as a leading tour operator for Spanish Speaking Markets, and we remain on of the most well known and respected Agency as per our passion, dedication and ways to make life easier for our Travel Partners .  Build rapport with accounts and process all travel agencies requests by email including: FIT & GIT quotes,...

design itineraries, tackle customer complains, initiate appropriate action and follow through to resolution, etc.  Manage assigned Hotel accounts, negotiate competitive rates, allotments, incentive agreements, perform market research, organize and attend FAM trips, attend key industry events and networking opportunities where required.  Maintain full knowledge of all our products in South East Asia including services, rates, packages and promotions between Asian Spirit and travel agencies/tour operators, as well as other local and regional land suppliers, in order to provide efficient service at all times. Perform other duties assigned by the General Manager, prepare reports as necessary and manage other ad-hoc administrative requests and operative tasks if necessary.

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Product Executive

Asian Spirit • bangkok , Thailand

Mar 2015 - Feb 2016 • 11 months
Asian Spirit Co Ltd is an Incoming Tour Operator established and settle in Thailand since 1998. We are mainly focus in Spanish and South American Markets . Asian Spirit is considered as a leading tour operator for Spanish Speaking Markets, and we remain on of the most well known and respected Agency as per our passion, dedication and ways to make life easier for our Travel Partners .  Build rapport with accounts and process all travel agencies requests by email including: FIT & GIT quotes,...

design itineraries, tackle customer complains, initiate appropriate action and follow through to resolution, etc.  Manage assigned Hotel accounts, negotiate competitive rates, allotments, incentive agreements, perform market research, organize and attend FAM trips, attend key industry events and networking opportunities where required.  Maintain full knowledge of all our products in South East Asia including services, rates, packages and promotions between Asian Spirit and travel agencies/tour operators, as well as other local and regional land suppliers, in order to provide efficient service at all times. Perform other duties assigned by the General Manager, prepare reports as necessary and manage other ad-hoc administrative requests and operative tasks if necessary.

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