Travelport starts offering GDS airport rail sales

TD Guest Writer

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Heathrow Express will be the first airport rail link to use the service
Heathrow Express will be the first airport rail link to use the service

Travelport has unveiled a new solution that will allow travel agents to book airport rail services for their customers.

The new tool has been developed as a plug-in on Travelport’s Travel Commerce Platform, and marks the first time travel agents have been able to book airport-city rail links via a GDS.

Heathrow Express is the first customer to have signed up for the service, which is now live. As a result, agents can now book electronic tickets for the Heathrow Express rail link using Travelport’s point-of-sale solution, Smartpoint.

Sales will be automatically integrated with a customer’s PNR data and tickets will be issues electronically.

“This is really exciting news and a win-win for all parties concerned,” said Stephen O’Hara, Travelport’s director of rail. “Heathrow Express can reach more passengers, travel agents can offer a more effective end-to-end service for their customers and both will increase revenues as a result.

“The new application is a great step forward and it’s an important part of many travellers’ journeys that simply wasn’t being addressed by traditional GDSs. We’re having extremely positive conversations with other airport express services all over the world and hope today’s announcement will be the first of many,” he added.

The plug-in was created by UK-based Developer Connections Ltd, which forms part of Travelport’s Developer Network.

Klook.com

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