CWT launches new subscription fee model to simplify pricing and billing

CWT, the business-to-business-for-employees (B2B4E) travel management platform, has introduced a new subscription fee model to offer its customers simple and transparent pricing and billing. Companies can now receive a single, recurring monthly invoice* covering fees for all the products and services they procure globally from CWT, saving them time, whilst also simplifying their travel cost budgeting.

The subscription fee is based on several criteria, including a company’s forecasted transaction volume and any value-added products and services they may require. The model also offers flexibility, as the fee can be revised if a customer needs to change the scope of products and services included in their subscription.

“As part of our ongoing commitment to simplify business travel for all, this new fee structure will not only streamline our customers’ pricing and billing processes, but afford them built-in volume discounts that are not inherent to the transaction fee model,” said Brady Jensen, CWT’s VP of Finance and Head of Global Pricing. “Different to Transaction Fee Models, this new billing model issues just one simple, comprehensive monthly invoice as opposed to multitudes, making monitoring and managing business travel spend and forecasting that much easier for corporate travel managers.”

CWT has piloted subscription fee billing with a select group of clients over the past year. The feedback has been overwhelmingly positive, providing clarity into their TMC spend as well as significantly reducing the amount of time their finance teams spend reconciling TMC invoices. New clients indicated the model eliminated their biggest billing bugbear of unanticipated or hidden fees, which they had historically experienced prior to joining CWT.