EVA Air has employed two robots to greet and serve to passengers at Taipei’s two airports, Taoyuan and Songshan. The robots, named Pepper, will be on hand to scans boarding passes to provide a range of information, such as departure details, weather updates, duty-free special offers and EVA promotions. Information is currently available in Chinese, with English and Japanese to follow.
A start-up travel app is aiming to bring together like-minded travellers. Sociotrips, which was developed in Bengaluru, allows users “nominate” individuals they would like to with, based on user profiles linked to an existing social media account. This, according to the developers, encourages “real world engagement” instead of the virtual interaction usually offered by social media.
Fuji Xerox has unveiled a new service that allows tourism boards and travel agents to create audio guides for visitors to Singapore. Using a cloud-based service, typed text content can be automatically transformed into audio content in either English or Japanese. This can then be accessed by tourists using a smartphone app. Using GPS, it can also offer commentaries based on the tourist’s location.
Alaska Airlines is launching a new service to help fliers stay connected while in-flight. Effective immediately, ‘Free Chat’ allows passengers on Alaska’s Wi-Fi-equipped flights to use iMessage, WhatsApp and Facebook Messenger to communicate with friends and family on the ground, free of charge. The airline is also offering free movies following its recent merger with Virgin America.