Corporate Traveller shares success as turnover soars
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Flight Centre Group’s business travel arm Corporate Traveller has opened its fifth London base after increasing its annual turnover by GBP35 million.
The travel management company has attributed the GBP200 million total turnover in the last 12 months to its personal touch to business travel with small knowledgeable teams serving clients locally.
The company has also signed up 70 new clients a month since July 2013 which are trading at GBP48m, most of which have been signed up by its business development managers. After adding 27 BDMs recently the company now has 65 on the road.
Its fifth office has opened in Waterloo with 25 members of staff, after filling up other bases at Clerkenwell, Farringdon, Vauxhall and Wimbledon.
A sixth office is also in the pipeline as the group aims for GBP240m turnover by June 2015.
“Our staffing model whereby a number of small operational teams are based together in one location providing expert personal travel services to SMEs locally has been is one of the secrets of our success,” explained Graeme Milne, UK general manager Corporate Traveller. “Each team is made up of a maximum six consultants. Rather than expand a team as new business comes in, we set up a new team. The amount of new business we have won over the last year, particularly in London and the south east, meant that we had run out of operational space in our existing offices, hence our expansion into substantial new premises at Waterloo.”
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