Corporate travellers expect visas and vaccinations – study
Guest Writers are not employed, compensated or governed by TD, opinions and statements are from the specific writer directly
Visas and vaccinations top the list of additional information business travellers expect to receive from their corporate travel programmes, a new study has found.
A joint report by Travelport and the Association of Corporate Travel Executives (ACTE) found that visa information (59%), immunisations (41%) and weather forecasts (40%) are the most important to business travellers, ahead of city maps (37%), restaurants (25%) and entertainment options (10%).
Extra baggage and hotel Wi-Fi are the most commonly authorised corporate travel ancillary expenses, at 57% each, with advance boarding (45%), hotel breakfast (45%) and flight upgrades (39%) also proving popular. Of those surveyed, 26% of corporations allow no ancillaries to be booked for corporate travel trips.
“We are seeing the range of destination services and ancillary options grow increasingly more complex,” said Simon Ferguson, Travelport’s regional director for the UK & Ireland. “Within the ancillary mix, it becomes further segmented by organisations offering options such as upgrades and lounge access only to select groups of employees.
“Travellers’ needs are evolving and ‘Generation Y’ now expects customised content, intelligent itineraries and easily bookable ancillary content,” he added.
The study also found that while mobile is becoming an increasingly important part of the corporate travel process, three quarters (75%) the corporations surveyed said they still don’t have a mobile policy as part of their corporate travel programme. The majority of these however, said they intend to develop a mobile policy in the future.
Overall, 39% of companies provide employees with a mobile device, with BlackBerrys and iPhones the most approved mobile devices for business travellers.
Comments are closed.