Loss Prevention Manager
Courtyard® by Marriott® North Pattaya • Salary available upon request| Industry : | Hospitality |
|---|---|
| Sector : | Hotels and Accommodation |
| Department : | HR |
| Employment Type : | Full-Time |
| Work Sponsorship : | Local contract only |
|---|---|
| Experience : | 1 to 3 Years |
| Vacancies : | 1 |
| Job Status : | Expired |
- High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
- 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
- Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Assists in the development of detailed “shut down” procedures for the property to ensure that all areas are secured at the appropriate times.
- Complies with applicable federal, state and local law and safety regulations.
- Follows proper key control guidelines in loss prevention and in the property.
- Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
- Incorporates into patrols, which encompass all areas of the property’s interior and exterior, an inspection tour of recording system.
- Follows Duty of Care process for the protection of guests and employees.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
- Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
- Oversees and guides the efforts of the Accident Prevention Committee.
- Oversees first aid program for guests and employees.
- Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker’s Compensation cases.
- Meet quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
About The Company
Courtyard® by Marriott® North Pattaya
District Bang La Mung, Pattaya Thailand
Hospitality
Hotels and Accommodation
Overview
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you’ll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.
The 233-key Courtyard by Marriott North Pattaya will be a standalone, 8-storey building with a small internal courtyard. The hotel offers have 3 F&B (Rooftop bar, Pizzeria, All day dining) and 2 meeting spaces with a total event space of 280 SM.
The Hotel site is located on Nakluea 22 Alley in north Pattaya, approximately 2KM north of Central Festival. A 240 M long public beach is located approximately 150 M west of the site. Accessibility is good as the site is located in the northern part of Pattaya bypassing heavy traffic in central Pattaya. The site is readily accessible via expressways from the industrial complexes and Bangkok.
The hotel is projected to open on Q2 2020.
Jobs available: 3
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