Travel Consultant – An award-winning travel company that has been established for over 40 years selling Worldwide holidays based in the Leyland area, are recruiting for Travel Sales Consultants to join their busy Sales Centre . Suitable candidates will have experience working within a call centre environment either within travel, sales or customer service-based roles or have worked overseas or have extensively travelled . This role will be working 37.5 hours per week, 5 days over 7, between 9am and 6pm (maybe required to work some later shifts and Sundays in Peak periods) . Salary OTE £26,000 Start date will be 30th October.

Benefits: 25 days holiday increasing to 28 days after 5 years’ service , option to buy additional holidays, company pension , familiarisation trips and social events, on-site free parking

Travel Consultant Responsibilities.

• Answering sales calls in a professional and timely manner; delivering outstanding customer service on every call.
• Maximising all sales opportunities i.e. accommodation, sightseeing tours, insurance, car/campervan rental, transfers.
• Delivering required conversions over each trading period.
• Feeding back on pricing issues and barriers to sales
• Minimising losses and errors
• Always going the extra mile for every customer.
• Following up on customer enquiries and queries

Travel Consultant Essential Skills & Experience

• Previous travel or sales experience is essential ideally in a contact centre and/or target driven environment.
• Previous experience working in a customer driven environment.
• Computer literate; knowledge of Microsoft Office products
• Excellent communication and negotiation skills.
• Self-motivated, customer focussed, numerate, positive attitude.

Desirable Skills & Experience

• Have a passion for travel.
• Previous travel industry experience

If you would like to apply for the position of Travel Consultant , please forward your cv to rachel@candm.co.uk or call Rachel on 0161 238 4491

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk