“Minimising the current disadvantages seen within the market”: Flight Centre steps into B2B
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Monster of the travel agency industry Flight Centre Travel Group (FCTG), has decided to take on B2B accommodation providers, such as Hotelbeds and Bedbank, with the creation of its new wholesale division The Travel Junction.
The Travel Junction has been created to act as an intermediary linking travel sellers outside of the traditional Flight Centre retail brands to the product powerhouse of the global procurement business with direct contracts in hotels, tours, experiences and cruise.
“Minimising the current disadvantages seen within the market today”
James Whiting, general manager of The Travel Junction, said The Travel Junction offered a connectivity service for B2B businesses to access the company’s specialised, highly valued range of travel products across wide-reaching markets that may not have been feasible to access previously.
“The Travel Junction offers a single distribution point with superior customer focused service to guide our partners through the entire product journey,’’ Whiting said. “The key focus is on minimising the current disadvantages seen within the market today and being caretakers for the end to end customer experience, from supplier to end traveller. This brand will be the face of FCTG’s strategic move into the world of product accessibility for businesses outside of the group with a core focus on responsible partnerships, superior customer experience, support and personalised service that FCTG is famous for.”
The Travel Junction – Connecting You will be showcasing its ranges, strategic approach and service offerings at the World Travel Market (WTM) in London 4-6 November 2019. To learn more about The Travel Junction, its products and services visit thetraveljunction.com.au
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