Qantas helps new parents retain FFP status
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Qantas has launched a new initiative to help its frequent flyers retain their membership status while on parental leave.
Previously, Silver, Gold and Platinum frequent flyers would often see their status drop when they took time out to raise a child, if they were not flying as frequently as they used to.
But under the new ‘Status Hold’ initiative, which came into effect this week, new parents can keep their status for up to 18 months, even if they are not earning the number of credits usually required to retain that tier. These members will also retain their existing tier benefits, which may include lounge access, bonus point offers and preferred seating options.
“The Qantas Frequent Flyer programme is about rewarding loyalty and someone’s Silver, Gold or Platinum status is a symbol of the loyalty they’ve shown Qantas over the years so we really want to recognise that,” said Qantas Loyalty’s CEO, Lesley Grant.
“Status Hold is designed to suit their evolving lifestyle and family needs. A new addition to a family is an exciting time, so this initiative means new parents don’t have to worry about losing their hard earned membership benefits for up to 18 months.
“We recognise that all families are a bit different, so Status Hold will apply to men and women and those welcoming a foster or adopted child,” she added.
In addition to the launch of Status Hold, Qantas Frequent Flyer has increased its Family Transfer points limit and removed the restriction on the number of transfers. Members can now make an unlimited number of transfers to family members up to 600,000 Qantas Points each year, compared to 400,000 previously.
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