Keepin’ magic alive! British Airways’ 100 acts of kindness
As part of its centenary year, throughout 2019 British Airways has completed 100 acts of kindness for customers, including once-in-a-lifetime trips and reunions, upgrades, surprise…
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Carolina Martinoli
10,000 mile magic: British Airways takes family on journey of a lifetime
As its centenary year draws to a close, British Airways has waved its magic wand for the 100th time to take a very deserving customer on the trip of a lifetime to Australia to surprise…
British Airways joins ‘It’s Everyone’s Journey’ campaign
British Airways is the first airline to partner with the Department for Transport on a new government-backed initiative to make transport more inclusive and help people with disabilities…
Paws to manual and cross check
British Airways stepped in to fly a special four-legged friend to the UK to receive an ‘Animal OBE’. When the airline heard that ex-US Secret Service dog, Hurricane, had been awarded a…
British Airways launches dedicated team for fliers with accessibility needs
In the latest phase of its GBP 6.5 billion (USD 8.08 billion) investment for customers, British Airways has launched a dedicated customer care team for travellers who require additional…
British Airways’ first A350 touches down at Heathrow
British Airways’ first Airbus 350, registration G-XWBA, touched down at London Heathrow featuring the airline’s newest generation business class seat, Club Suite. The airline will take…
How LAX and BA got 400 passengers boarded in 22 minutes
In an effort to speed up the boarding process, British Airways has been busy updating its system of boarding e-gates at a selection of American airports - including Orlando International,…
