Gary Chapman

dnata, one of the world’s largest airline services providers recently celebrated the 25th anniversary of its first overseas operation.

Emirates and BT have announced a six-year deal, where BT will provide global contact centre managed services for the carrier.  This adds to a 2009 contract, where the airline…

In an effort to enhance its customer experience, dnata recently opened a new lounge at Manila’s Ninoy Aquino International airport (NAIA) and a contact centre in Clark. dnata first…

Dnata will handle airport operations at Clark International Airport in the Philippines. The announcement marks the company's second location in the Philippines. The company will provide…