Travelport develops new desktop solution for Japanese agents

TD Guest Writer

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Travelport has teamed up with AXESS International Network, the Japanese global distribution system (GDS), to create a new desktop solution for travel agencies in Japan.

The new system, which will replace AXESS’ existing CREA desktop product, will be known as AXESS CREA Advance and will be powered by Travelport technology.

The two companies initially joined forces in April 2012 with a view to creating a new GDS to meet the demands of Japanese travel agents and travellers. The resulting product will be powered by Travelport Smartpoint, the global point-of-sale technology which provides agents with air, hotel and car content. It also features Travelport Rich Content & Branding, a new product display solution that allows airlines to better showcase their products and services, and a payment solution by eNett. All of this content and technology will be integrated into the new AXESS solution.

The new AXESS GDS will be based on Travelport Smartpoint
The new AXESS GDS will be based on Travelport Smartpoint

“Launching a new agency desktop for AXESS… represents a great milestone in the technology partnership between AXESS and Travelport and opens the pathways for further opportunities in the future,” said Mark Meehan, president & managing director for Travelport Asia Pacific.

“Travelport prides itself in having the most balanced footprint globally. This partnership combines the best in international travel content with the most in-depth knowledge of the Japanese travel trade into one powerful platform.”

Following a period of customer testing and training, all AXESS-connected travel agents will migrate to the new AXESS point-of-sale solution in a phased manner. The full roll-out is scheduled for completion in 2017.

In addition to delivering a new agency desktop, AXESS has also partnered with Travelport to launch a new business travel management solution. Powered by Locomote technology, the new solution is designed to provide companies with greater control and visibility of their corporate travel programmes, on any device.

“We are delighted to announce the delivery of our new AXESS desktop as well as our new corporate booking tool designed specifically for the Japanese business traveller,” said Seiji Soekawa, president & CEO of AXESS. “As part of our technology partnership with Travelport, we are well placed to evolve our offering to Japanese agents, ensuring they have the very best content and tools to empower them to offer superior customer service.”

AXESS is owned by Japan Airlines.

Klook.com

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