TripAdvisor reveals India’s highest-rated airlines
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TripAdvisor has released the results of its first ever “Travelers’ Choice” awards for airlines, with Jet Airways and IndiGo proving the most popular Indian carriers.
The results were based on the airline reviews and ratings submitted by TripAdvisor users over a 12-month period (from February 2016 to February 2017), and so they can be classed as being unbiased and independent. Jet was ranked as the best full-service Indian airline, while IndiGo was the highest-ranked low-cost or regional carrier.
“The airline industry in India is at an interesting juncture with increasing number of Indian travellers taking to flying and newer airlines foraying into the market,” said Nikhil Ganju, TripAdvisor’s country manager for India.
“We are confident that these awards will not only help the Indian travellers make more informed air travel decisions but also make the airlines more cognizant of the higher standards of services expected from them.”
As well as being India’s top LCC or regional airline, IndiGo was third in the entire Asia Pacific region, behind Thai Smile and Bangkok Airways. There was no place for Jet however, in the Asia Pacific region’s top 10 full-service carriers, which was led by Singapore Airlines, Air New Zealand and Korean Air. This is a highly competitive region however; seven of the world’s nine “five-star” airlines, according to Skytrax, are based in Asia Pacific, while the other two are located in the Middle East.
Globally, Emirates was the highest rated airline on TripAdvisor, followed by Singapore Airlines and Brazil’s Azul.
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