Asiana fined for San Francisco crash response
Guest Writers are not employed, compensated or governed by TD, opinions and statements are from the specific writer directly
The US Department of Transportation (DOT) has fined Asiana Airlines half a million dollars for failing to assist family members of passengers of the flight that crashed at San Francisco last year.
Issuing the first penalty of its kind, the DOT said Asiana failed to provide relatives of the passengers with a contact telephone number after the crash, and instead directed them to the airline’s main reservations number.
It also said the airline took up to five days to contact the families of some passengers.
“Airlines have a responsibility to provide their full support to help passengers and their families by following all the elements of their family assistance plans,” said US Transportation Secretary, Anthony Foxx.
Three passengers died when the Asiana Boeing 777 aircraft crashed on landing at San Francisco International Airport on 6 July 2013, following a flight from Seoul.
Comments are closed.