Air Canada opens new global operations centre
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Air Canada has opened its new global Operations Centre (OC) in Brampton, Ontario.
Following a two-year, CA$60 million (US$58m) development, the new 6,970m² facility will serve as the central control hub for the airline’s global operations, employing 400 staff to oversee nearly 600 Air Canada flights each day. It will become fully operational in the first quarter of 2014.
“This new mission control centre incorporates the latest in technological and other design elements,” said Calin Rovinescu, Air Canada’s president & CEO. “We can expect important efficiencies with teams from all areas of the operation including operations control, flight dispatch, airports, revenue management, maintenance, crew scheduling, cargo, Air Canada Rouge and customer journey management working under one roof.
“The opening of this centre is another step in our ongoing transformation,” he added.
Once in service, the OC will allow Air Canada to make central decisions about its flight operations, ensuring resources, such as crews and aircraft, are available, and managing schedule changes and cancellations.
Air Canada’s corporate headquarters will continue to be based in Montreal, where it employs more than 5,000 people.
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