Amadeus starts selling airport rail tickets
Guest Writers are not employed, compensated or governed by TD, opinions and statements are from the specific writer directly
Amadeus has launched a new tool that enables travel agents to sell airport rail tickets.
A new module on the Amadeus Selling Platform will allow agents to add airport express tickets to their customer’s itinerary, in the same way they would book a hotel. London’s Heathrow Express has become the first airport rail operator to launch the tool, with Brisbane’s Airtrain to follow in 2016.
“Our new airport express tool brings us one step closer to integrating rail into the travel ecosystem and reaching our vision for a truly seamless, door-to-door travel experience,” said Thomas Drexler, Amadeus’ head of rail & ground travel. “Having on board some of the leading airport express services across the globe unlocks a brand new offering for our travel agency community that allows them not just to satisfy customers’ needs, but drive loyalty.
“We are already working towards extending this tool to other Amadeus channels, and look forward to working with new airport express partners that bring the city centre closer to the traveller,” he added.
Heathrow Express will initially implement the new service in the UK, France, Germany, Scandinavia and Russia, with a global roll-out expected in 2016. Brisbane Airport’s Airtrain has also signed an agreement with Amadeus, and will be bookable next year.
When an agent books a flight to or from a city with an airport express service, a pop-up bar will notify them of the rail option. They will then be able to advise the customer and book tickets in “two clicks”, according to Amadeus. The airport express booking will then be fully integrated in the PNR.
Comments are closed.