City Cruises appoints new sales director
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River Thames sightseeing operator City Cruises has announced the promotion of Clare Newman, current head of sales and marketing, to sales and marketing director.
Clare joined City Cruises in 2013 as head of sales and marketing and has overseen a rapid growth in both internet and trade sales for the company. Clare’s new position will see her join the management board and take greater responsibility for the company’s IT infrastructure and sales distribution systems, while continuing to manage sales across the brand.
With the future of the business lying in increased electronic transactions, Clare will lead the development of the company’s mobile booking platforms and XML connectivity with trade partners, continuing to develop a strong brand franchise across the group and drive the focus on achieving an increasing level of customer satisfaction.
Prior to joining City Cruises, Clare spent eight years in marketing and business development positions at Dover Harbour Board driving strategic marketing plans, developing a travel trade partnership strategy and launching the UK Cruise Convention.
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