DCAA, DTTAG inks MoU
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The Dubai Civil Aviation Authority (DCAA) and Dubai Travel and Tour Agents Group (DTTAG) inked a Memorandum of Understanding (MoU), intended to ensure closer cooperation between the two parties.
The cooperation would be in relation to travel business activities within Dubai that would facilitate development of civil aviation.
Both parties intend to recognise and build on the benefits for the travel industry, thereby ensuring a strong and sustainable growth in the travel and tourism sector. There is a dire need to increase the awareness of the importance of education and development of leadership skills for UAE nationals to ensure a productive, well educated workforce in the tourism industry.
As per the MoU, the areas of cooperation include support and benchmarking of policies concerning regulation of the industry to ensure best practices are followed by holders of travel trade licenses. Provision of training for travel consultants in both focused travel and customer service skills to international standards will be pursued. The requirement for Emiratis at entry level is accepted and job opportunities at this level are to be reviewed and followed up. The provision of a consultancy service to review new trade license applications to ensure capability and ability to meet international standards will be actively promoted.