Fairmont Hotels & Resorts adds ‘Golf Concierge’ teams
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With the UAE emerging as a budding golf destination for both leisure and corporate travellers, Fairmont Hotels & Resorts’ has partnered with Troon Golf to train concierge and Fairmont Gold staffs at Fairmont Dubai and Fairmont Bab al Bahr in Abu Dhabi to better serve the needs of golf travellers.
In addition, the resorts have added new services and amenities such as the ability to book tee times directly through the resorts and complimentary use of Taylor Made golf clubs for Fairmont President Club members. These measures were taken in order to enhance the overall quality the golf travel experience for guests visiting the region on business or for leisure.
Troon Golf provided on-site training for the resorts’ Concierge and Fairmont Gold Staff, familiarizing them with all of the available golf amenities, golf terminology and other considerations necessary to serve the specific needs of travelling golfers.