Hotelogix.com to integrate TripAdvisor’s Review Express offering
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Cloud-based property management system Hotelogix.com has formed a partnership with TripAdvisor to integrate Review Express, TripAdvisor’s review collection software, directly into its offering.
Hotelogix is an online distribution solution used by small- and mid-sized hotels and hospitality businesses in more than 85 countries. Review Express will be provided as an automated option for hotel customers.
“In today’s industry, reviews are one of the most important tools for independent hoteliers’ success,” said Aditya Sanghi, Hotelogix co-founder and CEO. “We are proud to partner with TripAdvisor for such a relevant initiative.”
Review Express is TripAdvisor’s review collection tool that allows hotels to connect with guests after their stay, to encourage fresh reviews. Using Review Express, hoteliers can create and customise emails to guests, generating more reviews, and gaining valuable insights about their stay. Hoteliers can then monitor their reviews and take actions based on the feedback their guests provide.
With Hotelogix, hoteliers can now fully integrate review collection capabilities as part of their Property Management System (PMS). Review Express is included in all Hotelogix plans, and is now a component of Hotelogix’s Freemium plan. The Freemium plan eases the hotelier’s decision-making process by letting them experience the solution at no cost. With Hotelogix, any reviews published on TripAdvisor as a result of a Review Express campaign are also displayed in the PMS. Hoteliers can then address any issues raised by guests in a timely manner and respond to the review on TripAdvisor.
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