SITA

While IT budgets have stayed largely flat in 2021, airport and airline CIOs are betting on technology to support their recovery from COVID-19, with a significant increase in spending on…

SITA examines the five critical travel technology trends emerging from the pandemic and set to transform the industry in 2022 and beyond and calls for sustainability to be baked into today's…

SITA has announced the launch of Health Protect – an industry solution, to help airlines, airports, governments, and passengers safely and securely share information on health tests

Mumbai’s Chhatrapati Shivaji Maharaj International Airport has introduced nearly 50  SITA mobile-enabled kiosks becoming one of the first airports in India to deliver a contactless flight…

A new completely contactless experience for passengers travelling through Beijing Capital International Airport should make air travel safer

SITA, the global IT provider to the air transport industry, has made several changes to its executive management team responsible for SITA’s product portfolios. These appointments come…

SITA has stepped up its commitment to developing a permanent digital identity for air travel by becoming a premium donor of the Sovrin Foundation, the international non-profit…

Malaysia Airports Holdings (MAHB) is piloting its single token journey concept at the Kuala Lumpur International Airport (KLIA). The concept leverages on facial recognition technology to…

Etihad Airways, the national airline of the United Arab Emirates has launched an innovative trial of autonomous wheelchairs at Abu Dhabi International Airport, in advance of its move to…

Krabi Airport is to receive a brand new terminal, as part of a four-year plan, by Thailand’s Department of Airports’, top bolster the regional hub’s infrastructure and boost capacity…

In an effort to speed up the boarding process, British Airways has been busy updating its system of boarding e-gates at a selection of American airports - including Orlando International,…

Not content with creating robot baggage handlers at Kansai International Airport and Osaka International Airport, SITA is now promising to end the frustration and expense of lost baggage…

SITA has won the respected Aviation Technology Achievement at Air Transport World’s 2018 Annual Airline Industry Achievement Awards. The award was given for SITA’s work with JetBlue and the…

Kansai Airports, the operator of Kansai International Airport (KIX) and Osaka International Airport (ITAMI), is working with SITA on a trial of KATE – SITA’s intelligent check-in kiosk. KATE…

With the latest 20-year air passenger forecast predicting more than half the world’s growth will be in Asia Pacific, 2.1 billion additional passengers by 2036, more than double the current…

Travellers are becoming increasingly familiar and confident using biometric airport technology, a new report has revealed. According to the 2017 SITA Passenger IT Trends Survey by SITA,…

Airlines and airports delivered more bags back to passengers than ever before in 2016, as the rate of baggage mishandling fell to an all-time low. According to the SITA Baggage Report…

Malaysia Airlines has signed up for a new flight tracking solution that will enable the carrier to monitor all of its flights, anywhere in the world. The new "Aircom FlightTracker"…

Singapore Airlines passengers will now be able to access free digital newspapers and magazines via their mobile devices. Using SITA's DigitalMedia solution within the SIA app, the new…

Brisbane Airport has become the first in Australia to trial facial recognition technology. In partnership with Air New Zealand, the airport is now utilising SITA's "Smart Path"…

ILYA GUTLIN has been named as the president of SITA's Air Travel Solutions division, leading the delivery of products to the company's airline and airport customers. He previously held…

LOUISE DALEY has been appointed as AccorHotels' deputy chief executive officer Asia Pacific. She has been with AccorHotels for 26 years, having commenced her career in Australia before…

Air India has introduced a new communications solution that will link its global airport teams. Using SITA Connect, the national carrier will be able to link its central hubs in Delhi…

Adelaide Airport has selected a series of new self-service solutions from SITA to help it improve its passenger processing. Following the signing of a new five-year deal, the…

Passengers at Manila's Ninoy Aquino International Airport (NAIA) will soon be able to get to the gate faster following the introduction of a series of new high-tech systems. Manila…

Air India is planning to launch flight services to Tel Aviv and Washington DC, as well as to destinations in Africa, its chairman & managing director has revealed. The Economic…

Airline travellers in the UAE are increasingly using self-service technology to better manage each step of their journey and to make the most of their time in the airport to relax, shop and…

Iraqi Airways has opened its new reservation contact centre in Amman, thanks to the help of global aviation IT provider SITA.  The new centre, operated by SITA, will help the airline…

Melbourne Airport is aiming to speed up its passenger flows with the trial of a new self-service boarding system. In partnership with technology provider SITA, the airport now allows…

In a drive to enhance passenger experiences, Bahrain Airport Company (BAC) will this year introduce SITA’s self-service check-in kiosks across Bahrain International Airport. SITA will…

The global aviation industry recorded its best ever baggage handling performance in 2015. According to a new report by SITA, the rate of mishandled baggage in 2015 was 6.5 bags per…

All air passengers boarding outbound flights from Australia will now have their details checked by an automated system. The country’s Department of Immigration & Border Protection…

Smart Airports are set to revolutionise passenger experience as higher budgets are allocated to expanding and adopting latest smart technologies. Massive investments in the region,…

Abu Dhabi Airports recently partnered with SITA to introduce latest technologies across Abu Dhabi International Airport’s three terminals. The technology transformation is part of Abu…

Egyptair recently signed a five-year contract with SITA for implementation, management and modernization of the airline’s entire communications network. This will provide…

Abu Dhabi International Airport (ADIA) has become the first in the region to successfully introduce an automated Traveler Document Authentication System (TDAS). The new technology,…

Singapore Airlines will start offering high-speed in-flight connectivity on its long-haul aircraft next year. The national carrier has selected the Inmarsat GX Aviation satellite…

In a bid to stay competitive, Jet Airways has renewed its contract with SITA for Airfare Insight to enable the airline to control its pricing. As part of the agreement, the software,…

Etihad Airways has agreed to deploy SITA's technology to track its passengers' baggage. SITA's new BagJourney system allows airlines to monitor the location of passengers’ bags throughout…

Abu Dhabi Airports is to adopt a new traveller documents authentication system to validate boarding pass using technology supplied by air transport IT firm SITA.  The Airport…

The global air transport industry has cut the rate of mishandled baggage by 61.3% since 2007, resulting in an estimated US$18 billion in cost savings, a new report has revealed. According…

Flynas recently partnered with SITA to provide a range of passenger check-in services. An agreement was inked for a five-year, multi-million dollar project that includes end-to-end…

In an effort to secure its regional borders, the government of Oman has deployed border management systems from SITA. These systems are being deployed to facilitate visitor movement…

A new IT solution has been launched that allows passengers' baggage to be tracked in a similar way to parcels. The new BagJourney solution by SITA features a global messaging service that…

A report by SITA has noted that passengers have been slow to adopt airport mobile services.  This is despite the fact that 97% if airline passengers carry at least one electronic…

In a bid to ease passenger’s travel hassle, those travelling to the United States can now pre-clear US Customs and Immigration at Abu Dhabi International Airport (ADIA). This can be…

China Eastern Airlines has projected that it will save US$4 million this year following the deployment of a new airport IT system. The Shanghai-based carrier has installed SITA's Hub…

In an effort to enhance customer experience, Gulf Air recently renewed a two-year deal with SITA, for network, messaging and voice services. Gulf Air’s acting chief executive officer…

Airlines around the world are investing in new technology to serve "connected travellers", a major new study has found. According to the results of the 2014 Airport IT Trends Survey…

In an effort to enhance its telecommunications services, Turkish Airlines has renewed its multi-million dollar deal with SITA. The renewal will see SITA act as the airline’s sole network…

Passengers have no problem with airline or airport staff using wearable technology, such as smart watches and glass. This was revealed recently in the SITA/Air Transport World Passenger…

Copenhagen Airport has trialled a new Google Glass app developed by SITA. In the first such initiative by any airport in the world, Copenhagen equipped its passenger service staff…

Aviation IT company SITA is trialling a new Apple-based solution aimed at helping airlines communicate with their passengers at airports. American Airlines will become the first…

Aviation technology company SITA has announced plans to introduce a new system that will allow airlines to track their aircraft. The SITA AIRCOM Server Flight Tracker solution, which…

Indonesian airport operator PT Angkasa Pura I has selected SITA to boost the technology at 13 airports across the country. SITA's AirportConnect Open system, which controls the IT…

The majority of passengers use their mobile devices to ease their air travel processes, new research has revealed. The 'Smart Thinking' report, by airport IT company SITA, said that…

Fewer airline bags were lost or misplaced in 2013 than at any time in history, it has been revealed. According to the new 10th annual SITA Baggage Report, which was released today (26…

Melbourne Airport has rolled out a new passenger IT system. The Australian hub has completed a switch to SITA's AirportConnect Open platform, which will power all 275 workstations,…

SITA is bidding to extend its contract to provide IT services at Abu Dhabi Airports Company (ADAC) to the Midfield Terminal Building (MTB). Hani Al Assaad, SITA president for Middle…

Virgin Atlantic's airport staff will be equipped with new wearable technology, including the Google Glass and Sony SmartWatch systems. In partnership with aviation IT developer SITA,…

Airports are due to increase their investment into IT by US$6 billion this year to streamline their service, a new report has found. Around 90% also plan to increase their IT spend in…

MARTIN FLUCK has been named as Oakwood Worldwide's new director of operations for North Asia. With more than 30 years’ experience in the hospitality industry, Fluck moves into the new…

More than 90% of airline passengers admit to using technology, but only a fraction of flyers use their smartphones to ease the travel process, a new report has found. According to the…

In-flight entertainment specialist Thales and connectivity expert SITA have successfully partnered their two solutions to create a solution, which can be played through a passenger’s own…

Malaysia Airlines (MAS) has deployed a new system designed to optimise its flights depending on weather conditions. The FMS Wind Uplink service from SITA updates key Flight Management…

Increased investment in mobile solutions will drive airlines' direct sales over the next three years, a new study has found. In its latest Airline Business IT Trends Survey, aviation…

Yangon International Airport is working with airport IT specialist SITA to help it cope with an expected surge in passenger traffic. SITA will provide its 'AirportConnect Open' system…

Malaysia Airlines' (MAS) cabin crew working aboard the airline's Airbus A380s have started using iPads. Designed by SITA, the new ‘CrewTablet’ solution (called ‘MHCrew’ by MAS) will…

Self-service and mobile technologies will drive the development of airports in the coming years, according to a new report by SITA. In its 'Flying into the Future' study, the aviation…

A new roving check-in service has been installed at Indonesia’s two busiest airports. Ground handler JAS has introduced the new service at Jakarta's Soekarno-Hatta International Airport and…

Airline passengers want more self-service and mobile-based offerings to help ease their journeys, according to new study. This year's Passenger Self-Service Survey, jointly conducted by…

Myanmar Airways International (MAI) is considering plans to introduce new technology to support its planned expansion. The new systems being considered are designed to improve efficiencies…

Airports are increasingly using mobile apps, social media and geolocation services to improve the passenger experience, a new report has found. The ninth annual SITA Airport IT Trends…

In an effort to highlight the new wave of innovative travel applications being developed, SITA's research technology team, SITA Lab, invites airlines and developers to join trials of…

Mobile services are the main IT investment priority for airlines, a new survey has revealed. According to SITA's Airline IT Trends Survey 2012, 93% of airlines choose mobile as their top IT…