Travelport launches data tool

Travelport has launched Travelport Business Insights to its Northern European region. 

This new service gives travel agencies and other companies access to a range of data sources.

Travelport Business Insights uses data from traditional and non-traditional travel sources, augmenting these with analytics and presents the results on simple dashboards which highlight key insights and trends.

It removes the reliance on manually sourcing, organising and interpreting data and delivers the information via any device and in near real-time.

Travelport Business Insights benefits includes:

• Data to improve sales and consultant performance and productivity.
• Real-time visibility on customer and supplier data. Thereby allowing companies to focus account management resource and improve negotiations.
• Provide visual business intelligence to help travel managers very quickly understand where they need to focus to manage compliance, make savings, create value and minimise risk.
• Suggest travel program savings, highlight duty of care issues (such as two key executives travelling on the same flight) and provide traveler stress analysis based on bookings to improve productivity from each trip
• Help predict future travel needs and provide alerts to possible duty of care and policy compliance threats such as the use of non-preferred suppliers, air but no hotel bookings for overnight stays or non-standard hotel room bookings.

Simon Ferguson, managing director, Northern Europe at Travelport said: “Our customers have told us the volume of data available to them is dramatically increasing but so too is the time and cost of interpreting it. We have developed Travelport Business Insights to help our customers make business decisions that can improve revenue, enhance customer service and reduce operational costs by not only aggregating travel data from multiple sources, but transforming the information into insights and providing businesses with a competitive edge.

The product is available in three packages making it suitable for all sizes of operations and the flexible platform allows for customization and branding opportunities.

Meanwhile, during the company’s recent earnings call, Gordon Wilson, president and CEO of Travelport, said: “We continue to invest in Data & Analytics and have just launched a new Agency-facing product – Travelport Competitive Insights. At the leading edge of cloud-based analytics, this product has been very well received throughout market testing and expected to help drive further market share gains. The competitive benchmarks it provides, allows our agencies to forensically analyse their own performance versus their peers, across a range of KPIs by destination, fare type, and carrier, for example. This new product builds on a growing suite of capabilities we are building in Data & Analytics, supporting all customer needs (both agency and provider) across four key, strategic pillars: to ‘elevate the conversation’ with our customers; unlock the value of our data assets to drive new revenue streams; new product innovation making our products more intelligent through the integration of machine learning; and driving greater operational efficiency and synergies throughout our Travel Commerce Platform.”