Accor modifies rooms for deaf and blind guests
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Accor has modified eight rooms at its Mercure Hobart hotel to cater for guests with a hearing or vision impairments.
The property has rolled out a range of new facilities, including alarm clocks with strobe lights and under pillow vibrating pads, and independent room door bells and telephone units for the deaf or hard of hearing.
Large dial button and display screen telephones, touch reactive alarm clocks, increased room lighting, audio versions of the room directory, and Braille signage have been added for the visually impaired.
The Mercure Hobart’s public areas and front desk services have also added new features, such as ‘hearing loop’, tactile flooring and Braille touch surfaces.
Menus in the hotel’s restaurant, bar and lounge are also available in Braille or audio formats, and all hotel staff have been trained in disability awareness and basic sign language.
