Scotland’s Barrhead Travel trials Amadeus’ latest tech
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Amadeus has announced the launch of Amadeus Automation Suite with Scotland’s Barrhead Travel as its pilot customer in the UK.
The Amadeus Automation Suite offers a bundle of touchless solutions which are designed to help travel agents and tour operators reduce time spent on manual ticketing, scheduling and administrative tasks.
Developed specifically for the UK & Ireland, Amadeus claims the technology delivers key business benefits such as reducing operational costs, boosting productivity and improving quality of work by allowing more efficient use of time and resources.
The web-based service is built around three configurable modules, which are fully compatible with other Amadeus solutions. These consist of:
Ticketing manager: Automates ticket issuance and quality checks as well as sending traveller documentation if required.
Schedule manager: Analyses schedule changes and prioritises required actions according to set parameters. The tool automatically updates the booking and notifies travellers of schedule changes, saving valuable time for travel agents
Queue cleaner: Automatically cleans and updates bookings held on queues
Commenting on the launch Rose Fernandez, director Marketing at Amadeus UK & Ireland, said: “Amadeus Automation Suite provides travel agents and tour operators with a key competitive advantage that allows forward looking organisations such as Barrhead Travel to work smarter and more efficiently.”
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