Silavadee: A success story of attracting domestic travellers to witness charms of Koh Samui

Since the reopening of Silavadee Pool Spa Resort, the resort has welcomed domestic travellers and introduced them to experience Samui and its many attractions. Aiming to welcome domestic travellers and Thai residents in the new normal era, the hotel has successfully implemented additional services and measures to create a safe haven with personalised and optional, touchless services.

A modern hotel application, where guests can enjoy all services through their own mobile device at a fingertip is available complimentary. A function that works very well is the instant chat with Guest Service Agents – in guests own preferred language- which complies with the “new normal” of traveling trends with less interaction. The application can equally be used to view and make spa appointments as well as select and order room service.

This function is attractive especially in the current situation where ‘chat and shop’ online is a booming trend. Silavadee itself is a modern five-star resort yet has a lot of ‘Thainess’ in service culture as well as in design which is combined with modern, luxury amenities and a breathtaking view and location. This combination proves to be a success story and attractive to the domestic market.

Guests are looking for a place of comfort paired with local experiences and a touch of luxury. And this is what Silavadee provides. Introducing local foods and local charms is helping to create memorable and relaxing experiences for guests. A specialty of the southern region is one of the signature set dishes combining locally sourced ingredients and recipes in a typical ‘Khantoke’ set.

Taking a trip to explore the local surrounding is another popular thing to do after guest were not able to roam freely for many weeks. The team at the property can thus arrange trips to Koh Tan and Koh Mudsum quickly through their in house, private yacht charter partner.

Both destinations are just a one hour boat trip away from Silavadee. Koh Mudsum gained immense popularity for relaxing on pristine beaches and taking some snap shots with their local residents aka ‘the beach piglets’ who willingly pose for some cute pictures in exchange for some snacks.

Silavadee hits the ‘sweet spot’ with the combination of adopting to the ‘New normal’ yet providing exclusive services and local selective elements which are trending things-to-do. Awarded with the Amazing Thailand Safety and Health Administration Certificate from The Tourism Authority of Thailand (TAT) also ensures and certifies service and hygiene standards that built trust and confidence for tourists to visit Silavadee and Samui Island.