Travel Counsellors stage annual conference to 1400 delegates
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More than 1400 delegates attended this year’s Travel Counsellors’ three-day annual conference staged in Manchester earlier this month.
Delegates at the event, which was hosted by Amanda Lamb and Vernon Kay, were entertained by celebrities such as John Bishop and Gary Barlow, and guest speakers Katie Piper and Chris Moon. They also had the opportunity to connect with over 200 suppliers including headline sponsors P&O Cruises and Cunard, Travelport, Royal Caribbean, Club Med and Celebrity Cruises.
Individual Travel Counsellors were rewarded with awards and prizes worth £125,000, including two Audis for those achieving top customer satisfaction scores.
The event was underpinned by the theme “Doing the right thing”.
Steve Byrne, managing director of Travel Counsellors said: “We adapt, we evolve, and we are the best in the business, with the highest customer satisfaction scores in the world. We do the right thing by keeping customers at the heart of all our decisions, to keep our special DNA and protect our company heritage. Average earnings of the mature Travel Counsellors is up 30% in three years, and we will continue to heavily invest in our people and our technology to future proof the business and continue this momentum of rapid growth”.
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